Motorola CA50 Developer & User Manual page 375

Troubleshooting the CA50 Client (Continued)
Table 14-2
Problem
CA50 shuts off.
CA50 keeps powering
down to protect
memory contents.
The CA50 does not
accept scan input.
Removing Invalid Entries from Add/Remove Programs.
If a program is uninstalled and the corresponding entry in the Add or Remove Programs listing was not removed.
The listing may be manually removed from the Add or Remove Programs applet:
Click Start, Run and type regedit.exe
1.
Navigate to: HKEY_LOCAL_MACHINE \ SOFTWARE \ Microsoft \ Windows \ CurrentVersion \Uninstall
2.
Each subkey represents an installed program.
3.
To determine which program that each key represents, click the key, and then view the DisplayName value
4.
data in the right pane.
Select the subkey to be deleted.
5.
Right-click on the subkey and choose Delete.
6.
Close Registry Editor
7.
Cause
Battery is not inserted
properly.
Battery is depleted.
The device battery is low.
Scanning application is
not loaded.
Unreadable bar code.
Distance between exit
window and bar code is
incorrect.
Device is not programmed
for the bar code type.
Device is not programmed
to generate a beep.
Battery is low.
Maintenance, Troubleshooting and Error Messages 14 - 7
Insert the battery properly. See
on page 4.
Replace the battery.
Recharge the battery.
Load a scanning application on the device. See the system
administrator.
Ensure the symbol is not defaced.
Place the device within proper scanning range.
Program the device to accept the type of bar code scanned.
If the device does not beep on a good decode, set the application
to generate a beep on good decode.
If the scanner stops emitting a laser beam upon pressing the Scan
key, check the battery level. When the battery is low, the scanner
shuts off before the device low battery condition notification.
Note: If the scanner is still not reading symbols, contact the
distributor or the Motorola Global Customer Interaction Center.
Solution
Inserting and Removing the Battery