Brother ImageCenter ADS-2400N User Manual page 286

Troubleshooting
Difficulty Cause
The order of the output The Output Tray has been positioned
document pages will so that it does not match the size of the
change. document.
The scan quality is 
poor.


The machine pauses The machine has entered Motor Save
for about 3 seconds mode. If you scan continuously, the
between each page internal temperature of the machine
when scanning. may increase, causing the machine
to enter Motor Save mode.
NOTE
Bleed through is seen The settings are not appropriate for the
in the scanned data. type of document being scanned.
Colors in the scanned The settings are not appropriate for the
data are dark. type of document being scanned.
A page that is not a 
blank page is skipped.

Paper dust has accumulated on the
surface of the Pick Up Roller or
Reverse Roller.
Paper dust has accumulated on the
surface of the glass strips inside the
machine.
The resolution is too low.
The length of the pause may vary
depending on the scanning
conditions.
The document is too light.
Skip Blank Page is set to On.
Suggestions
Carefully position the Output Tray so that it
matches the size of the document.
 Clean the Reverse Roller and Pick Up Roller.
To clean the Reverse Roller, see Replace the
Pick Up Roller on page 250 for how to pull the
Reverse Roller out of the machine, clean the
rubber side of the Reverse Roller with a soft
lint-free cloth moistened with water, and then
attach the Reverse Roller in the machine.
To clean the Pick Up Roller, see Clean the
Scanner and Rollers on page 241.
 Clean the glass strips inside the machine. See
Clean the Scanner and Rollers on page 241.
 Increase the scanner resolution.
This is normal and you may continue to scan. If you
scan continuously, the internal temperature of the
machine may increase, causing the machine to
enter Motor Save mode.
Select the Remove Bleed-through / Pattern /
Remove Background Color check box.
Do one of the following:
 Select the Remove Bleed-through / Pattern /
Remove Background Color check box and then
scan from your computer.
 Change Brightness higher and then scan from
your computer.
 Change Contrast higher and then scan from
your computer.
Change Scan Type to Gray or Color and then

scan from your computer.
Set Skip Blank Page to Off.
Alternatively, adjust the Skip Blank Page sensitivity
so that it is lower.
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