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Motorola ME-560M User Manual

56k/v90 external data/fax/voice modem
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USER'S MANUAL
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Motorola 56K/V90 External
Data/Fax/Voice Modem

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Summary of Contents for Motorola ME-560M

  • Page 1 USER’S MANUAL Motorola 56K/V90 External Data/Fax/Voice Modem...

  • Page 2: Table Of Contents

    Table of Contents INTRODUCTION Package Contents System Requirement 1 - Installation 2 - COMMAND REFERENCE 2.1 General Command Information 2.2 AT Commands 2.2.a Commands Preceded by & 2.2.b Commands Preceded by \ 2.2.c Commands Preceded by % 2.2.d Commands Preceded by + 2.2.e Commands Preceded by ** 2.3 Dial Modifiers 2.4 Commands Not Preceded By AT...
  • Page 3 B - TECHNICAL SPECIFICATIONS D - QUICK REFERENCE E - GLOSSARY F - ASCII CODE TABLE G - Approximately Power Consumption...

  • Page 4: Introduction

    INTRODUCTION Instructions for installing your Data/Fax/Voice Modem will be found in the Installation Manual, while the information in this manual, deals exclusively with the operation of the modem after it is installed, such as the command set, the internal configuration registers, troubleshooting and testing.

  • Page 5: Package Contents

    Words in boldface type are command names, commands, or default settings. Carriage returns (Enter) are noted with <CR> or [ENTER]; this does not mean to enter these characters literally; but instead to press the Enter key. The communication software which should be used depends on the kind of machine that you are going to communicate with.

  • Page 6: Installation

    Modem Ready –When the light is on,the modem’s power on 1 - Installation This chapter describes how to install your Data/fax/Voice modem in your computer and connect it to a telephone and telephone line. Installation overview The installation process for Windows 95/98 consists of the following steps. And please refer to the figure 1.1.
  • Page 7 PHONE. And then lift the telephone handset and listen for a dial tone. If you can hear the dial tone as usually. Mean that the telephone line path setup should be no problem. Connection your External MIC- PHONE and SPEAKER to Modem For voice application adapter Micro-phone to MIC and with one external SPEAKER jack for external Speaker extension.
  • Page 8 C). Pointing to the disk which we inserted.. Then pick a file named “3450RDK.INF”. Select “Motorola MC143450RDK” for the model of modem. Now click the [Next ]. Then the Windows 95/98 will copy some related date into the system by automatic. And next screen changes to the one shown in following figure 1.4.
  • Page 9 C). Point to the disk which we have prepared. Then pick a file named “3450RDK.INF”. Select “Motorola MC143450RDK” for the model of modem. Now click the [Next ]. Then Windows 95/98 will copy some related date into the system by automatic.
  • Page 10 2. To verify the modem is working, click on the tab for Diagnostics 3. Select the COM port icon that is assigned to your modem. (Remember this COM port) 4. Select the More Info button. Windows 95 informs you that this will takes a moments as it communicates with modem.

  • Page 11: Communicating With Your Modem

    Communicating with your modem After you complete the fax/modem installation, you can install your communication software and use it to communicate with you fax/modem. There are two ways you can communicate with you modem, indirectly using the features provided in your communication software or directly using AT commands. The indirect communication methods allows you to use the commands in your communications software to perform operations such as dialing or answering a call, file transfers, and terminal emulation.
  • Page 12 this User’s Guide contains information you can use to communicate directly with your fax/modem: Note: Your communication software must use the same number of start bits, data bits, parity bit, and stop bit(s) as the remote modem or fax/modem, regardless of whether you are using your software or AT commands to perform your tasks.

  • Page 13: Command Reference

    2 - COMMAND REFERENCE This chapter provides an alphabetized reference with examples for all commands for the modem. The system of commands is depicted in Figure 2-1. To use these commands for dialing or configuring the modem, make sure the communi- cations software package you will be using lets you operate the modem through its internal commands.
  • Page 14 2-2 AT Commands Description Means “Attention” Each modem’s command should start with “AT” character. Go On-line in Answer Mode This command instructs the modem to go off-hook immediately and then make a handshake with the remote modem. Handshaking is not available during leased line operation.
  • Page 15 3=firmware version ** 4=oem identifier (LEO 56K External) ** 5=country code 6=responds with Error 7=responds with Error where ** denotes customizable parameter. Ln - Speaker Volume 0=low 1=low* 2=medium 3=high Mn - Speaker Control 0=speaker always off 1=speaker on during call establishment, but off when receiving carrier*.
  • Page 16 Table 2.2 AT& commands AT& Commands Description &Cn - DCD option 0=dcd always on 1=dcd normal* 2=dcd on in data and command mode &Dn - DTR option Under &M0 (=&Q0): 0=DTR always on 1=escape 2=disconnect* 3=soft reset 4=tail, 108.1 ignore DTR 5=108.1 DTR dial 6=DTR dial 108.2 &Fn - Restore Factory Configuration...

  • Page 17: At Commands

    See Tables 3.20 and 3.22 for detail. &Wn - Store Current Configuration 0=store current Configuration as profile 0 1=store current Configuration as profile 1 &Xn - Select Sync Clock Source 0=internal timing* 1=responds with Error. 2=responds with Error. &Yn - Designate a Default Reset Profile 0=use profile 0 1=use profile 1 &Zn=x - Store Telephone Number...
  • Page 18 Table 2.5 AT+MS commands AT+MS Commands Description +MS=<mod>,<automode>,<min_rate>,<max_rate>,<x_la <mod> w>,<rb_signaling> - Select Modulation 0=V.21 1=V.22bis 2=V.22bis 3=V.23 9=V.32bis 10=V.32bis 11=V.34 56=K56flex* 64=B103 69=B212 <automode> 0=disable 1=enable* <min_rate> 300=300 bps* 1200=1200 bps 2400=2400 bps 4800=4800 bps 7200=7200 bps 9600=9600 bps 12000=12000 bps 14400=14400 bps 16800=16800 bps 19200=19200 bps...
  • Page 19 9600=9600 bps 12000=12000 bps 14400=14400 bps 16800=16800 bps 19200=19200 bps 21600=21600 bps 24000=24000 bps 26400=26400 bps 28800=28800 bps 31200=31200 bps 32000=32000 bps 33600=33600 bps 34000=34000 bps 36000=36000 bps 38000=38000 bps 40000=40000 bps 42000=42000 bps 44000=44000 bps 46000=46000 bps 48000=48000 bps 50000=50000 bps 52000=52000 bps 54000=54000 bps...
  • Page 20 parameter not supported - must be empty <v8b>: 0=disable V.8bis negotiation* 1=enable DCE-controlled V.8bis negotiation 2= enable DTE-controlled V.8bis negotiation <cfrange>: parameter not supported - must be empty <protrange>: parameter not supported - must be empty +A8E? Query current e.g. +A8E: 1,1,,0,””,”” Table 2.6 AT+A8 Commands - V.8bis Requirements AT+A8 Commands...
  • Page 21 +A8T=? Query range shows +A8T: (0-10),(32),(32),(0-2),(0-1),(0-1) where 32 is the maximum length of <1st message> and <2nd message>. +A8R: <signal>, <1st message> This indication is displayed when V.8bis detects a signal or a signal/message pair. If just a signal is detected, the indication is “+A8R: <signal>”, where <signal>...
  • Page 22 Table 2.10 AT command for Country Select Country Select Command Description Country Select -- Reserved 1=Austria, 2=Belgium, 3=Denmark, 4=Finland, 5=France, 6=Germany, 7=Ireland, 8=Italy, 10=Netherlands, 11=Norway, 12=Portugal, 13=Spain, 14=Sweden, 15=Switzerland, 16=UK, 17=Greece, 18=Israel, 19=Czech Republic, 20=Canada, 21=Mexico, 22=USA*, 23=Hungary, 24=Poland, 25=Russia, 26=Slovac Republic, 27=Bulgaria, 30=India, 40=Australia, 41=China, 42=Hong Kong, 43=Japan, 44=Korea, 46=Taiwan, 47=Singapore, 48=New Zealand, 50=Argentina, 52=Brazil,...
  • Page 23 4=Error control required (either LAPM or Alternative); if error control not established, disconnect. 5=Error control required (only LAPM acceptable); if error control not established, disconnect. 6=Error control required (only Alternative protocol acceptable); if error control not established, disconnect. 8=Initiate Sync Access Mode when connection is completed and data state is entered.
  • Page 24 Table 2.13 Fax commands Fax Class 1 Commands Description +FCLASS=n - Select Service Class 0=data mode* 1=fax class 1 +FCLASS? Query current +FCLASS=? Query range shows 0,1 +FTS=n - Stop Transmission and Wait 0-255 (x 10 ms) +FRS=n - Receive Silence 0-255 (x 10 ms) +FTM=n - Transmit Data 24=V.27ter 2400 bps...
  • Page 25 48=V.27ter 4800 bps 72=V.29 7200 bps 73=V.17 7200 bps long 74=V.17 7200 bps short 96=V.29 9600 bps 97=V.17 9600 bps long 98=V.17 9600 bps short 121=V.17 12000 bps long 122=V.17 12000 bps short 145=V.17 14400 bps long 146=V.17 14400 bps short Note: all HDLC modes internally clip to V.21 +FRH=? Query range shows 3.
  • Page 26 Query current #VBT=? Query range shows 0-40 #VCI? - Identify Compression Method Return identifier string Responds with MOTOROLA;ADPCM; #VLS=n - Voice Line Select 0=telephone line with telephone handset*. 1=tx/rx device (other than telephone line, e.g. handset or speakerphone powered by modem).
  • Page 27 #VSD? Query current Voice/Audio commands Description #VSD=? Query range shows 0,1 #VSK=n - Buffer Skid Setting must be 255 default=255 #VSK? Query current #VSK=? Query range shows 255 #VSP=n - Silence Detection Period 0 to 255 default=55 (x 0.1s) #VSP? Query current #VSP=? Query range shows 0-255...
  • Page 28 1=2 dB attenuation 5=10 dB attenuation* 15=30 dB attenuation 16=speaker mute <z=microphone gain parameter>: 0=0 dB gain 1=6 dB gain* 2=9.5 dB gain 3=12 dB gain Voice/Audio Command Description #SPK? Query current #SPK=? Query range shows (0-2),(0-16),(0-3) #VAG=x,y - Automatic Gain Control <x=device parameter>: 0=microphone* 1=telephone...
  • Page 29 3=both MNP5 and V.42bis <z=scaling parameter>: 0= divided by 2.25 slowest 1= divided by 2.00 slower 2= divided by 1.75 slower 3= divided by 1.5 slower 4= multiplied by 1.5 fast* 5= multiplied by 1.75 faster 6= multiplied by 2.00 faster 7= multiplied by 2.25 fastest #VTH? Query current...

  • Page 30: Result Codes

    (for 0 to -30 dB) V.17 tx level 0 to 30 (for 0 to -30 dB) V.33 tx level 0 to 30 (for 0 to -30 dB) V.32bis tx level 0 to 30 (for 0 to -30 dB) V.34 tx level 0 to 30 0=high channel, 0=2400 baud, (for 0 to -30 dB)

  • Page 31: S Register Reference

    CONNECT 19200 Connection established on 19200 bps CONNECT 38400 Connection established on 38400 bps CONNECT 57600 Connection established on 57600 bps CONNECT 115200 Connection established on 115200 bps CONNECT 75:TX/1200:RX Connection established on 75 bps for Transmit/1200bps for Receive CONNECT 1200:TX/75:RX Connection established on 1200 bps for TX/ 75 bps forRx CONNECT 16800 Connection established on 16800 bps...

  • Page 32: Register Summary

    Register Summary The following chart summarizes of your modem's registers: Table 3.1 S Registers Summary S-Registers Description S0 - Rings to Auto Answer Range : 0-255 default=0 S1 - Ring Counter Range : 0-255 default=0 S2 - Escape Char Range : 0-255 (value over 127 disables esc) default=43 S3 - Carriage Return Char Range : 0-127...

  • Page 33: Glossary Of The S Registers

    Responds with OK S95 - Result Code Messages Control Responds with OK S Registers (Voice mode specific) S-Register for Voice Operation Motorola S30 - Disconnect Inactivity Timer Range : 0-255 default=0 (x 1s) Glossary of S Registers Number of Rings Before Auto Answer S0 determines the number of rings that must be received before the modem automatically answers an incoming call.
  • Page 34 Range: 0 - 255 rings Default: ASCII Value of Escape Character S2 stores the ASCII value of the escape character. Setting register S2 to a value greater than 127 disables the escape command and you cannot return to the commandstate. With escape disabled, in the on-line state the modem cannot hang up until the power is turned off or the remote modem hangs up.
  • Page 35 Range: 2 - 255 seconds. Default: Wait for Carrier after Dial S7 controls how long the modem waits for a carrier signal from a remote modem after originating a call or from the calling modem after going off-hook when answering a call. S7 also controls how long the modem waits for a one-second continuous dialtone after dialing a number followed by the W dial modifier.
  • Page 36 Range: 50 - 255 milliseconds. Default: Escape Guard Time S12 determines the escape guard time. The escape guard time is the minimum waiting time required before and after entered the escape code (three consecutive escape characters) in the on-line state. It is also the maximum waiting time allowed between any two consecutive escape characters.
  • Page 37 Delay to DTR S25 serves two purposes. When the modem is operating in synchronous mode 1, the value assigned to S25 specifies the length of time the modem waits after a connection has been made before examining DTR. This allows the modem to ignore an ON-to-OFF transition of DTR, giving the user time to disconnect the modem from the asynchronous terminal and attach it to a synchronous terminal, without forcing the modem back to the asynchronous cxommand mode.
  • Page 38 XOFF Character Range: 0 - 255, ASCII decimal Default: LAPM Failure Control This register is read when the S48 register contains the value 128 or if an attempted Error-Correction link fails. Desired Line Connection Speed Default: Delay Before Forced-Disconnect This register controls how long the modem waits, after receiving the ATH command or loss of DTR, before it disconnects from the telephone line.
  • Page 39 When the modem issues a NO CARRIER result code, a value is written to this S-Register to help determine the reason for the failed connection. S86 records the first event that contributes to a NO CARRIER message. The cause codes are: PSTN Transmit Attenuation Level Sets the transmit attenuation level from 0 to 15 dBm for the PSTN mode resulting in a transmit level from 0 to -15 dBm.

  • Page 40: Testing

    TESTING The modem provides five testing features to identify fault location when transmission quality is not good: local digital loopback, local analog loop back, local analog loopback with self-test, remote digital loopback, and remote digital loopback with self-test. These tests are initiated with the &Tn command described in Chapter 2.

  • Page 41: Local Analog Loopback With Self-Test

    Command: AT&T0 <CR> (end the test) Result code: Here, the test timer is disabled and the modem sets up an internal analog loop as shown in Figure 4-1. When the loopback is established, the modem goes on-line and the test message (any character you type) is looped back on the screen for verification.
  • Page 42 Command: AT&T0<CR> (ends the test) Test result: Result code:...
  • Page 43 THROUBLESHOOTING GUIDE This chapter describes common problems in the installation, configuration and regular usage of your Modem. To test the Fax/Data Modem, a communication software package is needed and the package must include a mode that allows you to operate your Modem by directly issuing internal commands to the modem.

  • Page 44: Application Examples

    APPLICATION EXAMPLES 6.1 Dialing a Remote Modem Command line: ATDP9WT002, (886)-7128423<CR> This command line instruct the modem to dial a remote modem through a PBX. The modem first use pulse dialing to dial 9 (the access code of the PBX), wait for outside dial tone, and then use touch tone dialing to dial 002 once a one-second continuous dial tone is detected within 30 seconds, pause for 2 seconds (if S8=2) and then dial 8867128423.

  • Page 45: Voice To Data Switch

    6.5 Voice to Data Switch Command line: ATA <CR> or ATX1D <CR> If you are talking with a remote modem user through the telephone set and want to initiate data communication with the remote modem, follow the procedures below: 1. You or the remote user issue an ATA command first to switch to data communication. 2.
  • Page 46 1= 90550774004 2= 9055077200 3= 4169671111 Example of an active profile ACTIVE PROFILE: DTE SPEED = 115200 BPS 8N1 E1 L1 M1 N1 Q0 T V1 W0 X4 &C0 &D0 &G2 &K3 &Q5 &R1 &S0 &T4 &X0 &Y0 \K5 \N3 \V0 %C3 S00:002 S01:000 S02:043 S03:013 S04:010 S05:008 S06:002 S07:050 S08:002 S10:014 S12:050 S30:000 S32:017 S33:019 Factory Default 0...
  • Page 47 Connect message displays \V0 = Connect message are controlled by commands X and W only (note: S95 is not supported); (Default) \V1 = Connect messages are displayed in single line format which captures all the information associated with the call established. Connect, DTE speed, Modulation etc. are all displayed if applicable. See examples listed below.
  • Page 48 (1a) AT\V1X4 (regardless of W), K56Flex connection with LAPM protocol and V.42bis data compression established. CONNECT 115200/K56FLEX/LAPM/V42BIS/31200:TX/56000:RX (1b) AT\V1X4 (regardless of W), V.34 connection with LAPM protocol and V.42bis data compression established. CONNECT 115200/V34/LAPM/V42BIS/33600:TX/33600:RX (1c) AT\V1X4 (regardless of W), V.32 connection with LAPM protocol and V.42bis data compression established.

  • Page 49: Appendix

    PROTOCOL: NONE CONNECT 115200 (4a) AT\V0W2X4, K56Flex connection with LAPM protocol and V.42bis data compression established. CONNECT 31200:TX/56000:RX (4b) AT\V0W2X4, V.34 connection with LAPM protocol and V.42bis data compression established. CONNECT 33600:TX/33600:RX (4c) AT\V0W2X4, V.32 connection with LAPM protocol and V.42bis data compression established. CONNECT 14400 (4d) AT\V0W2X4, V.22bis connection with MNP4 protocol and MNP5 data compression established.
  • Page 50 n=0 or 2. ERROR Otherwise. Inquiries : #CID? Retrieves the current Caller ID mode from the modem. #CID=? Returns the mode capabilities of the modem in a list with each element separated by commas. Formatted Form Reporting The modem presents the data in the <tag>=<value> pair format as described in the table below.Spaces are present on both sides of the equal sign.
  • Page 51 MESG = 06034242431 RING RING Unformatted Form Reporting The modem presents all information and packet control information found in the message. The modem, however,excludes the leading U's (channel seizure information) from the presentation. The packet is presented in ASCII printable hex numbers, the modem does not insert spaces, or line feeds, for formatting between bytes or words of the packet.The modem does not detect the checksum of the packet.
  • Page 53 B - QUICK REFERENCE Go On-line in Answer Mode Select Protocol to 300 bps or 1200 bps Carrier Transmit Control Go On-line in Originate Mode Command Echo Hang Up Identification Control Speaker Volume Monitor Speaker On/Off Automode Enable Return to On-line Data Mode Set Pulse Dial as Default Result Code Display Reading and Writing to S Registers...
  • Page 54 &Pn Select Pulse Dialing Make/Break Ratio &Qn Asynchronous Mode Selection &Sn DSR Option &Tn Testing and Diagnostics (See Chapter 4) &V View Configuration Profiles &Wn Store the Current Configuration to Nonvolatile RAM &Yn Select the Default Profile &Zn Store Telephone Numbers (n=0 to 3) Select Maximum MNP Block Size Transmit Break to Remote Modem to Modem Flow Control (XON/XOFF)
  • Page 55 Re-dial Last Number Pulse Dialing Dial a Stored Number Touchtone Dialing Wait for Dialtone Repeat Command Escape E - GLOSSARY ASCII An acronym for American Standard Code for Information Exchange. ASCII is a seven-bit code which defines 128 standard characters, including control characters, letters, numbers, and symbols.
  • Page 56 Make/Break Ratio The ratio of the off-hook (make) to on-hook (break) interval is the make/break ratioin pulse dialing. Modem A combination of the words MOdulator and DEModulator. Modems transform digital data into analog signals and back again. Nonvolatile Memory An area of memory inside the modem where the default configuration profile is stored.
  • Page 57 7F DEL Approximately Power Consumption This Motorola external 56K/V.90 modem requires an external adapter to provide power for the modem. The external adapter should be a AC type source, a 9VAC w/1Amp or 12VAC w/ 830m Amp is typically used. The total of power consumption is approximately at 450m Amp. According to the difference...
  • Page 58 "This equipment has been approved to [Council Decision 98/482/EC - "CTR 21"] for pan-European single terminal connection to the Public Switched telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries, the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN termination point.

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