If downloading the firmware for hard disk (LBP5360H) to the machine without hard disk or downloading the firmware for Plain (LBP5360) to the machine with
hard disk, 'E744-1000' is displayed on the control panel when the transfer from SST is completed. In addition, if downloading a firmware for other product, the
same error code is displayed.
In such case, turn OFF/ON the machine, and perform download with correct firmware.
5.4.1.3 Outline of the Service Support Tool
0014-7541
/ i-SENSYS LBP5360
The service support tool (SST, hereafter) provides the following functions: