AT&T DECT EL52419 User Manual page 61

Dect 6.0 cordless telephone/ answering system with caller id/call waiting
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Appendix C
Troubleshooting
Outgoing
announcement is
not clear.
Common cure
for electronic
equipment.
• If you subscribe to voicemail service, change the
number of rings so that your answering system answers
before your voicemail (page 12). To determine how
many rings will activate your voicemail, contact your
telephone service provider.
• If there is a fax machine connected to the same
telephone line, try disconnecting the fax machine. If
that solves the problem, consult your fax machine
documentation for information on compatibility with
answering systems.
• When you record your announcement, make sure you
speak in a normal tone of voice, about nine inches from
the telephone base.
• Make sure there is no background noise (TV, music, etc.)
while you are recording.
If the telephone does not seem to be responding
normally, try putting the cordless handset in the
telephone base or charger. If it does not seem to respond,
do the following (in the order listed):
• Disconnect the power to the telephone base.
• Disconnect the cordless handset battery, and spare
battery, if applicable.
• Wait a few minutes.
• Connect power to the telephone base.
• Re-install the battery pack, and place the cordless
handset into the telephone base.
• Wait for the cordless handset to re-establish its
connection with the telephone base. Allow up to one
minute for this to take place.
56

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