AT&T EL52200 User Manual
Dect 6.0 cordless telephone/answering system with
caller id/call waiting
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Also See for EL52200:
- User manual (82 pages) ,
- Quick start manual (35 pages) ,
- User manual (83 pages)
Related Manuals for AT&T EL52200
Summary of Contents for AT&T EL52200
- Page 1 User’s manual EL52200/EL52210/EL52250/ EL52260/EL52300/EL52350/ EL52400/EL52410/EL52450/ EL52500/EL52510 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting...
- Page 2 This telephone meets the California Energy Commission regulations for energy consumption. Your telephone is set up to comply with the energy- conserving standards right out of the box. No further action is necessary. Model number: EL52200/EL52210/EL52250/EL52260 (two-handset system) EL52300/EL52350 (three-handset system) EL52400/EL52410/EL52450 (four-handset system) EL52500/EL52510 (five-handset system) Type: DECT 6.0 cordless telephone/answering system with caller ID/...
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Page 3: Parts Checklist
Power adapter for telephone base Wall-mount bracket Charger for cordless handset Cordless handset with power adapter installed (2 for EL52200, EL52210, (1 for EL52200, EL52210, EL52250 or EL52260) EL52250 or EL52260) (3 for EL52300 or EL52350) (2 for EL52300 or EL52350) -
Page 4: Table Of Contents
User’s manual EL52200/EL52210/EL52250/ EL52260/EL52300/EL52350/ EL52400/EL52410/EL52450/ EL52500/EL52510 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Getting started Redial.................18 To review numbers in the redial list ...18 Quick reference guide ..........2 To call a number from the redial list ..18 Telephone base and charger installation .. - Page 5 Dialing, deleting and editing a directory Temporarily turn off the message entry...................30 alert tone ..............45 To dial a directory number ......30 Message playback ............46 To delete a directory entry ......30 To listen to messages ........46 To edit a directory entry ........30 Options during playback ........47 Speed dial locations ..........31 To delete all old messages ......48...
- Page 6 You must install and charge See pages 5 and 6 for the battery before using the easy instructions. cordless handset. Install the telephone base close to a telephone wall jack and an electrical outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (page 7).
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Page 7: Getting Started
Getting started Quick reference guide REDIAL/PAUSE DIR/voLUmE Press repeatedly to view the Press to scroll up while in last 20 numbers dialed menus (page 10). (page 18). Press to increase the listening While entering numbers, volume (pages 20 and 47). press and hold to insert a Press to show directory dialing pause (pages 16 and 27). -
Page 8: Using Menus
Getting started Quick reference guide main menu Using menus The > symbol indicates the feature to select. PLAY MESSAGES (page 46) Press mEnU/ to enter the SELECT main menu. ANSWERING SYS (page 39) Press to scroll DIRECTORY (page 27) through menu items. CALL LOG (page 36) Press /SELECT to select or... -
Page 9: Telephone Base And Charger Installation
Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. -
Page 10: Battery Installation And Charging
Getting started Battery installation and charging Battery installation Install the battery, as shown below. Plug the battery connector securely into the socket inside the handset battery compartment, matching the color-coded label. Insert the supplied battery with the label THIS SIDE UP facing up, as indicated. -
Page 11: Battery Charging
Getting started Battery installation and charging Battery charging Once you have installed the battery, the screen indicates the HANDSET 1 battery status (see the following table). If necessary, place 16 MISSED CALLS the handset in the telephone base or charger to charge the battery. -
Page 12: Wall-Mount Installation
Getting started Wall-mount installation The telephone base comes ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronics retailers. - Page 13 Getting started Wall-mount installation Plug the other end of the telephone line cord into the telephone wall jack. Plug the large end of the larger power adapter into an electrical outlet not controlled by a wall switch. A DSL filter (not included) is required if you have DSL high-speed Internet service.
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Page 14: Wall-Mount To Tabletop Installation
Getting started Wall-mount installation Wall-mount to tabletop installation To change the telephone base from the wall-mount installation to tabletop installation, follow the steps mentioned below. Unplug the large end of the larger power adapter from the electrical outlet. If the telephone line cord and power adapter cord are bundled, untie them first. -
Page 15: Telephone Settings
Telephone settings Menu overview Use the menu to change the telephone settings. Press mEnU/ in idle mode (when the handset is SELECT HANDSET 1 not in use) to enter the main menu. 16 MISSED CALLS Press to scroll until the > is next to the feature you want to select. -
Page 16: Handset Settings
Telephone settings Handset settings Ringer volume You can set the handset ringer volume level (1-6), or turn the ringer off. When the ringer is off, appears on the handset screen. Press mEnU/ in idle mode to enter the main menu. SELECT Press to scroll to >RInGERS. -
Page 17: Voicemail Waiting (Visual Message Waiting) Indicator
Telephone settings Handset settings voicemail waiting (visual message waiting) indicator If you subscribe to a voicemail service offered by your HANDSET 1 telephone service provider, this feature provides a visual NEW VOICEMAIL indication when you have new voicemail messages. nEW voICEmAIL and appear on the handset screen. -
Page 18: Key Tone
Telephone settings Handset settings Key tone The handset is programmed to beep with each key press. You can turn the KEy TonE off, so there are no beeps when you press keys. Press mEnU/ in idle mode to enter the main menu. SELECT Press to scroll to >SETTInGS, then press... -
Page 19: Home Area Code
Telephone settings Handset settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID log only displays the seven digits of the telephone number. -
Page 20: Telephone Base Ringer Volume
Telephone settings Telephone base ringer volume When the telephone is not in use, press voLUmE on the telephone base to set the ringer volume level (1-5), or turn the ringer off. A sample of the ringer sounds as you adjust the volume. The telephone base announces, “Base ringer is off”... -
Page 21: Telephone Operation
Telephone operation Making, answering and ending calls making a call To make a call: PHONE 0:01:30 888-722-7702 Press PHonE/ , then wait for the dial tone. FLASH -oR- Press SPEAKER, to use the speakerphone, then wait 10:30 11/20 for the dial tone. The screen displays the Use the dial pad keys to enter the telephone number. -
Page 22: Answering A Call
Telephone operation Making, answering and ending calls Answering a call • Press any dial pad key (known as Any Key Answer) or PHonE/ FLASH -oR- • Press SPEAKER to use the speakerphone. Speakerphone During a call, press SPEAKER to switch between SPEAKER 0:01:30 888-722-7702... -
Page 23: Redial
Telephone operation Redial Each handset stores the 20 most recently called numbers in the redial list. To review numbers in the redial list Press REDIAL/ in idle mode. PAUSE Press , or press REDIAL/ repeatedly PAUSE to scroll through the 20 most recently called numbers (up to 30 digits each). -
Page 24: To Delete A Number In The Redial List
Telephone operation Redial To delete a number in the redial list • While reviewing a number in the redial list, press /DELETE to delete the displayed number from the mUTE redial list. -
Page 25: Options While On Calls
Telephone operation Options while on calls volume control While on a call, press /voLUmE to increase or /voLUmE to decrease the listening volume. When the volume reaches the minimum or maximum setting, you hear two beeps. note: The handset earpiece volume setting (1-5) and speakerphone volume setting (1-6) are independent. -
Page 26: Temporary Tone Dialing
Telephone operation Options while on calls Temporary tone dialing If you have dial-pulse (rotary) dialing service only, you can temporarily switch from dial-pulse to touch-tone dialing during a call. During a call, press TonE . Buttons pressed after this send touch-tone signals. Use the dial pad keys to enter the number. -
Page 27: Join A Call In Progress
Telephone operation Options while on calls To access the redial list while on a call: Press REDIAL/ . The screen shows the number REDIAL PAUSE 888-722-7702 most recently called. If it is not the desired number, press to scroll to the desired number. Press /SELECT. -
Page 28: Handset Locator
Telephone operation Handset locator You can use the handset locator feature to find misplaced handsets. To start the paging tone: • Press HAnDSET LoCAToR on the telephone base to start the paging tone on all handsets for 60 seconds. To stop the paging tone: •... -
Page 29: Intercom
Telephone operation Intercom To make and answer an intercom call Use the intercom feature for conversations between handsets. Press InT on your handset when not in use. INTERCOM TO: • If you have two handsets, your handset screen shows CALLInG HAnDSET X. •... -
Page 30: Call Transfer Using Intercom
Telephone operation Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. During a call, press InT. Phone 0:01:30 • If you have two handsets, the outside call is put on hold and your handset screen shows CALLInG HAnDSET X. -
Page 31: Directory
Directory Directory overview Shared directory The directory is stored in the telephone base, and is shared Charlie Johnson by all handsets. Changes made to the directory on any one 888-883-2445 handset apply to all. note: Only one handset can review the directory at a time. If another handset attempts to enter the directory, the screen shows noT AvAILABLE AT THIS TImE. -
Page 32: Create Directory Entries
Directory Create directory entries To create a new directory entry Press mEnU/ in idle mode. SELECT Press to scroll to >DIRECToRy, then press /SELECT. mEnU Press to scroll to >ADD ConTACT. ENTER NUMBER Press /SELECT. mEnU 888-883-2445_ Enter the telephone number when prompted. •... -
Page 33: To Add A Predialed Telephone Number To The Directory
Directory Create directory entries • The first letter of every word is capitalized. The remaining letters in a word start as lower case letters, as shown in the character chart: Dial Characters by number of key press ‘ & space Press /SELECT to store your new directory entry. -
Page 34: Reviewing The Directory
Directory Reviewing the directory To review directory entries Press DIR when in idle mode to show the first entry in Charlie Johnson the directory. DIRECToRy EmPTy appears if there are no 888-883-2445 directory entries. -oR- You can also show the first entry in the directory by pressing mEnU/ when in idle mode. -
Page 35: Dialing, Deleting And Editing A Directory Entry
Directory Dialing, deleting and editing a directory entry You can dial, delete or edit a displayed directory entry. Robert Brown 888-360-4121 See To review directory entries or To search by name on page 29 to show an entry from the directory first. To dial a directory number PHonE/ •... -
Page 36: Speed Dial Locations
Directory Speed dial locations To assign or reassign a directory entry to a speed dial location Press mEnU/ in idle mode. SELECT >SPEED DIAL Press to scroll to >DIRECToRy, then press REVIEW /SELECT. mEnU to scroll to >SPEED DIAL, then press Press /SELECT. -
Page 37: To Dial A Speed Dial Number
Directory Speed dial locations To dial a speed dial number When in idle mode, press and hold a dial pad key (0-9) to display the desired speed dial entry. PHonE/ SPEAKER to dial the displayed Press FLASH telephone number (known as Display Dial). note: If the speed dial location you selected is empty, the screen shows the speed dial list. -
Page 38: Caller Id
Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call. -
Page 39: Caller Id History
Caller ID Caller ID history How caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Each entry may have up to 24 digits for the telephone number and 15 characters for the name. Entries are stored in reverse chronological order. -
Page 40: Caller Id Operation
Caller ID Caller ID operation missed (new) calls indicator When you have calls that have not been reviewed, the HANDSET 1 handset idle screen shows XX mISSED CALLS. 16 MISSED CALLS All entries that have not been reviewed are counted as missed (new) calls. -
Page 41: To Review The Caller Id History
Caller ID Caller ID operation To review the caller ID history Review the caller ID history to find out who called, to return the call or to copy the caller’s name and number into your directory. CALL LoG EmPTy appears if there are no records in the caller ID history. CID to review the caller ID history When a handset is in idle mode, press in reverse chronological order starting with the most recent call. -
Page 42: To Dial A Caller Id History Number
Caller ID Caller ID operation To dial a caller ID history number While reviewing the caller ID history, press Christine Smith to browse through the caller ID history and find the entry. 888-722-7702 Press PHonE/ SPEAKER to dial the FLASH displayed telephone number from the caller ID history 10:30 11/20... -
Page 43: Saving A Caller Id History Entry In The Directory
Caller ID Caller ID operation Saving a caller ID history entry in the directory While reviewing the caller ID history, press Christine Smith to browse through the caller ID history and find the 888-722-7702 desired entry. Press /SELECT. The screen shows EDIT nUmBER. mEnU 10:30 11/20... -
Page 44: Answering System Settings
Answering system settings Answering system settings Use the answering system menu of a system handset to turn on or off the answering system, record your announcement, activate the call screening, change the number of rings, set the remote access code and activate the message alert tone. -
Page 45: Announcement
Answering system settings Answering system settings Announcement The announcement is the greeting callers hear when calls are answered by the answering system. The telephone has a default announcement, “Hello. Please leave a message after the tone.” You can use this announcement, or record your own announcement. -
Page 46: Call Screening Setup
Answering system settings Answering system settings To delete your announcement: Follow Steps 1 through 4 in To play the current announcement on page 40 to play the announcement. Press 3 during playback to delete your recorded announcement. The system announces, “Announcement deleted.” If your announcement is deleted, calls are answered with the default announcement, “Hello. -
Page 47: Remote Access Code
Answering system settings Answering system settings Press to scroll and choose among 2, 4, 6 or ToLL SAvER. • Toll saver- the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages. -
Page 48: Answering System Operation
Answering system operation Answering system and voicemail About answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those left on its built-in answering system and those left at your service provider’s voicemail (fees may apply). Your telephone’s built- in answering system messages and voicemail messages are separate. -
Page 49: Answering System Overview
Answering system operation Answering system overview voice prompts The system provides voice prompts to guide you through recording announcements and remote access. message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to four minutes, and the approximate recording time is 14 minutes. -
Page 50: Call Intercept
Answering system operation Answering system overview Call intercept While call screening, you can press PHonE/ FLASH SPEAKER on the handset to stop recording and speak to the caller. Temporarily turn off the message alert tone Follow the step to temporarily silence the message alert tone: •... -
Page 51: Message Playback
Answering system operation Message playback To listen to messages You can use either a handset or the telephone base to play messages. If there are new messages, the system plays back only the new messages (oldest first). If there are no new messages, the system plays back all old messages (oldest first). -
Page 52: Options During Playback
Answering system operation Message playback options during playback When a message is playing, you can adjust the playback volume, skip, repeat, or delete the message. When messages are playing on the telephone base: • Press voLUmE to adjust the message playback volume (1-8). •... -
Page 53: To Delete All Old Messages
Answering system operation Message playback To delete all old messages Use this feature to delete all old messages. Once deleted, you cannot retrieve the deleted messages. New (unheard) messages cannot be deleted until you have listened to them. note: If there are no old messages and you press DELETE on the telephone base, the system announces, “You have no old message.”... -
Page 54: Recording And Playing Memos
Answering system operation Recording and playing memos Memos are messages you record yourself. They are saved, played back and deleted exactly like incoming messages. You can record a memo as a reminder to yourself, or leave a message for someone else using the same telephone. To record a memo Press mEnU/ when in idle mode to enter the main menu. -
Page 55: Message Window Displays
Answering system operation Message window displays The message window on the telephone base displays the total number of messages. See the following table for other message window displays. There are no messages in the answering system. After a power failure, the number in the message window flashes to indicate that the date and time need to be set. -
Page 56: Remote Access
Answering system operation Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system Dial your telephone number from any touch-tone telephone. When the answering system answers, enter the two-digit remote access code (19, unless you have changed it;... - Page 57 Answering system operation Remote access Hang up to end the call and save all messages. There is a wallet card listing the remote commands at the back of this user’s manual. Cut it out and keep it in your wallet for quick reference. notes: •...
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Page 58: Appendix
Appendix Screen icons, indicator lights and alert tones Screen icons Low battery; place the handset in the telephone base or charger to recharge. (flashing) HANDSET 1 Indicates the battery voltage level. 16 MISSED CALLS ANS ON Battery is charging. MSG # 10:30 10/16 MUTE... -
Page 59: Telephone Base Indicator Lights
Appendix Screen icons, indicator lights and alert tones Telephone base indicator lights AnSWER on/oFF light On when the built-in answering system is on. In USE light On when the handset is in use, when the answering system is answering an incoming call or when the answering system is being accessed remotely. -
Page 60: Handset Display Screen Messages
Appendix Handset display screen messages You are accessing an empty caller ID history. CALL LOG EMPTY You have transferred an outside call to another cordless CALL handset. TRANSFERRED • The handset is calling another handset (for intercom calls). Calling • The handset is going to transfer an outside call to another HANDSET X handset. - Page 61 Appendix Handset display screen messages The handset has lost communication with the telephone base. OUT OF RANGE OR NO PWR AT BASE You have connected to the external call during call transfer. OUTSIDE CALL The telephone base is paging all handsets. PAGING The handset is on a call.
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Page 62: Troubleshooting
If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your EL52200/EL52210/EL52250/EL52260/ EL52300/EL52350/EL52400/EL52410/EL52450/EL52500/EL52510 telephone, or contact your telephone service provider (charges may contact your telephone service provider (charges may apply). - Page 63 Appendix Troubleshooting • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing. •...
- Page 64 Appendix Troubleshooting The batteries do not hold a charge. • If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to the item The charge light is off on this page. •...
- Page 65 Appendix Troubleshooting • Relocate your telephone to a higher location. The telephone will likely have better reception when installed in a high area. • If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
- Page 66 Appendix Troubleshooting • Relocate your telephone base to a higher location. The telephone will have better reception when installed in a high area. • If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
- Page 67 Appendix Troubleshooting • Your telephone line cord might be defective. Try installing a new telephone line cord. my caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone. •...
- Page 68 Appendix Troubleshooting • If the caller pauses for longer than seven seconds, the answering system stops recording and disconnects the call. • If the answering system’s memory becomes full during a message, the answering system stops recording and disconnects the call. •...
- Page 69 Appendix Troubleshooting • The answering system may not detect the remote access code while your announcement is playing. Try waiting until the announcement is over before entering the code. • There may be interference on the telephone line you are using. Press dial keys firmly.
- Page 70 Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed. Disconnect the power to the telephone base. Disconnect the cordless handset battery, and spare battery, if applicable. Wait a few minutes.
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Page 71: Maintenance
Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it. -
Page 72: Important Safety Information
Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •... -
Page 73: Precautions For Users Of Implanted
Appendix Important safety information • Electrical power: The telephone base of this cordless telephone must be connected to a working electrical outlet which is not controlled by a wall switch. Calls cannot be made from the handset if the telephone base is unplugged, switched off or if the electrical power is interrupted. -
Page 74: Fcc Part 68 And Acta
Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request. -
Page 75: Fcc Part 15
Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation. -
Page 76: California Energy Commission Battery Charging Testing Instructions
Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled. -
Page 77: Limited Warranty
Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com 1 (800) 222-3111 or call . In Canada, dial 1 (866) 288-4268 What does this limited warranty cover? The manufacturer of this AT&T branded product warrants to the holder of a valid proof of... - Page 78 Appendix Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call . In Canada, dial 1 (866) 288-4268 NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.
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Page 79: Technical Specifications
Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Operating temperature 32ºF — 122ºF 0ºC — 50ºC Telephone base voltage 96 — 130Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @ 400mA (DC adapter output) Handset voltage 2.4 — 3.2VDC Charger voltage 6VAC @ 300mA (AC adapter output) -
Page 80: Index
Index Index Delete messages, 47, 51 Dial a directory number, 30 Alert tones, 54 Dial a number from caller ID Alphabetical search, 29 history, 37 Announcement, 40 Dial a redial list number, 18 Answer a call, 17 Dial a speed dial number, 32 Answer an incoming call during an Dialing options, 36 intercom call, 24... - Page 81 Index Index Language, 11 Screen icons, 53 Limited warranty, 72–73 Skip messages, 47, 51 Speakerphone switching, 17, 40, 47 Speed dial, 31–32 Maintenance, 66 Make a call, 16 Memo, 49 Tabletop installation, 4 Memory match, 34 Technical specifications, 74 Menu, 10 Temporary ringer silencing, 16 Message alert tone, 42 Temporary tone dialing, 21...
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Page 82: Remote Access Wallet Card
Skip the message .........6 Record announcement ......Turn system on or off ........0 End remote access call ......8 (or hang up) EL52200/EL52210/EL52250/EL52260/EL52300/EL52350/ EL52400/EL52410/EL52450/EL52500/EL52510 DECT 6.0 cordless telephone/answering system with caller ID/call waiting © 2009-2015 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to... - Page 83 www.telephones.att.com © 2009-2015 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219. RBRC® and 1-800-8-BATTERY® are registered trademarks of the Rechargeable Battery Recycling Corporation. Printed in China.