Honeywell rapid eye System Administrator Manual page 135

Multi-media
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Fig. 8–4.
Uploading warning
An upgrade to a Rapid Eye Multi-Media unit, or its reconfiguration, means uploading new system
files to the unit.
Only trained View operators should perform uploads on a Rapid Eye Multi-Media unit.
The procedure is explained here, in case you are instructed to upload a file for troubleshooting
purposes by your technical support staff or Honeywell's.
To upload a file to a Multi-Media unit
1.
Continue or start a
2.
Before proceeding, check if the "System Operational" message appears in the Feedback box.
3.
Click the System Files tab.
4.
Click Upload. A confirmation message appears; click Yes. The Send file to remote site dialog box
appears.
5.
Specify the name of the file that you are planning to upload, and its location (PC, network).
Double check that you are uploading the correct file.
The file name should not be more than eight characters long. Uploading the wrong file can halt a
Multi-Media unit, causing that site to become inoperable.
6.
Click OK. A copy of the file is sent from the PC to the Multi-Media unit; its name appears in the
Temporary files pane. Uploading on slow connections can take a few minutes.
7.
Either:
Click Promote.
Abandon the upload by clicking Clear; then skip the next step.
8.
You options:
Document 800-02325 Rev A
07/08
Downloading the System.log File from a Multi-Media Unit.
Maintenance Session
- or -
for the Rapid Eye site.
System Administrator Guide
135

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