AT&T 2462 User Manual
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AT&T 2462 User Manual

AT&T 2462 User Manual

At&t 2.4 ghz 2-line corded/cordless answering system 2462 with caller id/call waiting user's manual
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2462_00_1 ATT CIB 1/28
1/28/02
9:52 AM
Page ii
1
1
USER'S MANUAL
Part 2
2.4 GHz 2-Line Corded/Cordless
Answering System 2462
with Caller ID/Call Waiting
DRAFT
1/28/02
Please also read
Part 1 — Important
Product Information
AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.

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  • Page 1 2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page ii USER’S MANUAL Part 2 2.4 GHz 2-Line Corded/Cordless Answering System 2462 with Caller ID/Call Waiting DRAFT 1/28/02 Please also read Part 1 — Important Product Information AT&T and the globe symbol are registered trademarks of AT&T Corp. licensed to Advanced American Telephones.
  • Page 2 2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page iii © 2002 Advanced American Telephones. All rights reserved. Printed in China. Issue 1AT&T 02/02...

  • Page 3: Table Of Contents

    2462_00_1 ATT CIB 1/28 1/28/02 BEFORE YOU BEGIN ..1 About the Base and the Charger ..1 Using More Than One Handset..1 Choosing the Best Location .

  • Page 4: Before You Begin

    2462_00_1 ATT CIB 1/28 1/28/02 About the Base and the Charger This product provides you with a base station with corded handset, a cordless handset, and a handset charger. You’ll need to connect the base to both AC power and a modular telephone jack. You’ll connect the handset charger to AC power only.

  • Page 5: About Call History

    2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 2 BEFORE YOU BEGIN There are fees for Caller ID services, and they may not be available in all areas. This phone can provide information only if both you and the caller are in areas offering Caller ID service and if both telephone companies use compatible equipment.

  • Page 6: Installation

    2462_00_1 ATT CIB 1/28 1/28/02 Base Installation Connect the power cord to the base and an electrical outlet not controlled by a wall switch. Use only the power cord supplied with this product. If you need a replacement, call 1 800 222-3111. Connect the corded handset to the base.
  • Page 7 2462_00_1 ATT CIB 1/28 1/28/02 INSTALLATION • If you have two separate one-line jacks, use both line cords. Insert one end of the clear cord into the jack labeled LINE1/L1 + L2 on the underside of the base. Insert the other end of this cord into the modular jack for Line 1.

  • Page 8: Handset Charger Installation

    2462_00_1 ATT CIB 1/28 1/28/02 Handset Charger Installation Connect the power cord. Feed the power cord through the strain-relief channel on the bottom of the handset charger. Then plug the cord into an electrical outlet not controlled by a wall switch. CHARGING Light: on when handset is in charging stand Install the handset battery.

  • Page 9: Belt Clip

    2462_00_1 ATT CIB 1/28 1/28/02 INSTALLATION Charge the handset battery. • Place the handset in the remote charging stand. The CHARGING light goes on. • Charge the battery for at least 12 hours. After the first charge, the battery typically charges in only eight hours. Check for dial tone.

  • Page 10: Feature Settings

    2462_00_1 ATT CIB 1/28 1/28/02 About Softkeys • Both the base and handset have softkeys below the screen display. • Press the softkey below the operation displayed on the screen to select that operation. (For example, to enter the menu, press the center softkey).

  • Page 11: Telephone Features

    2462_00_1 ATT CIB 1/28 1/28/02 FEATURE SETTINGS Follow the directions for each feature as described in “Telephone Features”. Press O(CLEAR) on the handset or to the Setup menu — OR — Press and hold O(CLEAR) on the handset or to return to the idle screen. Telephone Features You can set each feature independently at the base or handset.
  • Page 12 2462_00_1 ATT CIB 1/28 1/28/02 Telephone Features Continued Feature Directions Range Tone When you turn this feature on, the handset sounds a (Handset only) warning tone when it is out of range of the base. Use the softkeys to select OFF or ON, then press Set Pulse/Tone Set the base to match the kind of dialing service you (Base only)

  • Page 13: Answering System (Itad) Setup

    2462_00_1 ATT CIB 1/28 1/28/02 FEATURE SETTINGS Answering System (ITAD) Setup This answering system has two voice mailboxes. Mailbox 1 is used for Line 1 and Mailbox 2 is used for Line 2. Some answering system features are set independently for Mailbox 1 (Line 1) and Mailbox 2 (Line 2). Press O on the base and follow screen prompts to turn the ITAD on for both lines.

  • Page 14: Security Code

    2462_00_1 ATT CIB 1/28 1/28/02 Answer Mode You must set this feature for each mailbox. When a line’s mailbox is set to ANSWER + RECORD the caller can leave a message. When a line’s mailbox is set to ANSWER ONLY the system disconnects after playing the outgoing message.
  • Page 15 2462_00_1 ATT CIB 1/28 1/28/02 FEATURE SETTINGS Number of Rings Choose how many times the phone will ring before the system answers an incoming call. You must set this feature for each line. If you set this feature to TOLL SAVER (TS), the system answers after two rings when you have new messages and after four rings when you have no new messages.

  • Page 16: Telephone Operation

    2462_00_1 ATT CIB 1/28 1/28/02 The base unit of this phone can be used with the corded handset, as a speakerphone, or with a 2.5mm headset (purchased separately). Answer a Call Lift the corded handset or press K or h (with headset installed).

  • Page 17: Redial

    2462_00_1 ATT CIB 1/28 1/28/02 TELEPHONE OPERATION AT THE BASE Lit when battery is charging in base spare battery charger Press to silence ringing tones at base for duration of this call. 9:52 AM Page 14 Idle Screen Redial 1 Press the softkey under screen displays the last five numbers dialed from the base.

  • Page 18: Volume

    2462_00_1 ATT CIB 1/28 1/28/02 Volume Adjust the volume of what you hear on a call using VOLUME + and - — OR — During a call, press Use the softkeys to adjust the volume of what you hear. Press to save the setting for future calls.

  • Page 19: Switch Between Lines

    2462_00_1 ATT CIB 1/28 1/28/02 TELEPHONE OPERATION AT THE BASE Switch Between Lines You can alternate between calls on Line 1 and Line 2 as often as necessary. Make or answer a call. HOLD Press to place the first call on hold. Press the LINE button for the second call.

  • Page 20: Base Icons

    2462_00_1 ATT CIB 1/28 1/28/02 Base Icons Icon Description Line in Use Flashes with a line number when there is an incoming call. On steadily with one or more numbers next to it to show which handset or base (0) is in use. Intercom On steadily with one or more numbers next to it to show which handset or base (0) is in use.

  • Page 21: Telephone Operation At The Handset

    2462_00_1 ATT CIB 1/28 1/28/02 TELEPHONE OPERATION AT THE HANDSET Flashes when you have new messages on the answering system. Answer a Call Press a LINE button. Make a Call Press a LINE button, then dial the number — OR — Dial the number (it will be displayed on the screen), then...

  • Page 22: Volume

    2462_00_1 ATT CIB 1/28 1/28/02 Volume During a call, press Use the softkeys to adjust the volume of what you hear. Press to save the setting for future calls. Mute Mute allows you to hear your caller, but prevents the caller from hearing you.

  • Page 23: Switch Between Lines

    2462_00_1 ATT CIB 1/28 1/28/02 TELEPHONE OPERATION AT THE HANDSET Switch Between Lines You can alternate between calls on Line 1 and Line 2 as often as necessary. Make or answer a call. Press the LINE button for the second call. The first call is automatically placed on hold.

  • Page 24: Handset Icons

    2462_00_1 ATT CIB 1/28 1/28/02 Handset Icons Icon Description Line in Use Flashes with a line number when there is an incoming call. On steadily with one or more numbers next to it to show which handset or base (0) is in use. Intercom On steadily with one or more numbers next to it to show which handset or base (0) is in use.

  • Page 25: Telephone Memory At The Base Or Handset

    2462_00_1 ATT CIB 1/28 1/28/02 TELEPHONE MEMORY AT THE BASE OR HANDSET You can store up to 50 telephone numbers and names in memory at the base and each registered handset. Memory information is stored independently at the base and each handset. Changes made to memory at one location do not affect memory at other locations.

  • Page 26: View A Memory Number

    2462_00_1 ATT CIB 1/28 1/28/02 View a Memory Number Start from “idle” screen. Press The screen displays: Press scroll through memory in alphabetical order — OR — FIND Press , then enter the first few letters of the name and press FIND again to search.

  • Page 27: Edit A Memory Number

    2462_00_1 ATT CIB 1/28 1/28/02 TELEPHONE MEMORY AT THE BASE OR HANDSET Edit a Memory Number Follow Steps 1–3 under “View a Memory Number.” EDIT Press EDIT Press NAME Press Press to move the cursor to where you want to begin editing. MORE Press for more editing...

  • Page 28: Delete A Memory Number

    2462_00_1 ATT CIB 1/28 1/28/02 Delete a Memory Number Follow Steps 1–3 under “View a Memory Number.” EDIT Press Press THIS Press to delete the displayed entry — OR — Press to delete the entire memory. If you pressed displays ARE YOU SURE?. Press to delete the memory —...

  • Page 29: Intercom Operation

    2462_00_1 ATT CIB 1/28 1/28/02 INTERCOM OPERATION You can use I on the base or cordless handset to make intercom, page or conference calls and to transfer a call between the base and registered handsets. These features work in the same way at the base and handsets.

  • Page 30: Transfer A Call

    2462_00_1 ATT CIB 1/28 1/28/02 Transfer a Call You can transfer calls from base to handset, handset to handset, or handset to base. If a transfer call is not answered within 30 seconds, the call will ring again at the sending location. If the returned call is not answered within 30 seconds it will be automatically transferred to the answering system.

  • Page 31: Caller Id Operation

    2462_00_1 ATT CIB 1/28 1/28/02 CALLER ID OPERATION Caller’s name Line of call Caller’s telephone number Time of call View Call History The handset and base store up to 50 records in the call history, with the most recent records displayed first. MENU Press Select CALL HISTORY.

  • Page 32: Delete Call Records

    2462_00_1 ATT CIB 1/28 1/28/02 Display Dial Options Phone numbers are displayed in the format they were received. You can change the dialing sequence for a displayed record, by pressing # repeatedly until the number is shown as you want it to be dialed. Then place the call.

  • Page 33: Play A Message Associated With A Call Record

    2462_00_1 ATT CIB 1/28 1/28/02 CALLER ID OPERATION Caller’s name Line of call Caller’s telephone number Time of call Play a Message Associated with a Call Record If the caller left a message on the answering system, LEFT A MESSAGE appears under the caller’s name in the call record.

  • Page 34: Answering System Operation

    2462_00_1 ATT CIB 1/28 1/28/02 ANSWERING SYSTEM OPERATION This answering system (ITAD) can be accessed using on screen menus at the base or handset, using the buttons on the base, or from a remote touch tone phone. Instructions for those functions available through base buttons appear in ANSWERING SYSTEM OPERATION USING BASE BUTTONS.

  • Page 35: Record Your Announcement

    2462_00_1 ATT CIB 1/28 1/28/02 ANSWERING SYSTEM OPERATION Record Your Announcement You must record the announcement for each mailbox separately. From the mailbox setup menu for the desired mailbox (see “Answering System (ITAD) Setup” in FEATURE SETTINGS), select REVIEW/CHNG OGA, then press Select RECORD NEW OGA, then press The screen displays: Speak toward the base or into the cordless handset to record an...

  • Page 36: Play Messages

    2462_00_1 ATT CIB 1/28 1/28/02 ANSWERING SYSTEM OPERATION Play Messages The system plays new messages first, in the order they were received, then old messages (also first to last). MENU Press Select MAILBOXES for the desired line, then press Note: While a message is playing, you can press to the previous message, MENU After pressing...

  • Page 37: Answering System Operation Using Base Buttons

    2462_00_1 ATT CIB 1/28 1/28/02 ANSWERING SYSTEM OPERATION USING BASE BUTTONS You can access many answering system features and functions using the buttons on the base. Turn answering system on or off. Press while a message is playing to replay the current message.

  • Page 38: Record A Memo

    2462_00_1 ATT CIB 1/28 1/28/02 ANSWERING SYSTEM OPERATION Record A Memo You can record a memo up to four minutes long to store as a new incoming message. Press r. Both Mailbox lights flash and the screen displays PLEASE SELECT MAILBOX FOR MEMO. Press P for the mailbox where you wish to store the memo.

  • Page 39: Answering System Operation At Touch Tone Phone

    2462_00_1 ATT CIB 1/28 1/28/02 ANSWERING SYSTEM OPERATION AT TOUCH TONE PHONE Connect with the Answering System You can access many features of this system remotely from a touch tone phone. Dial one of your telephone numbers. When the system answers, enter your Security Code (preset to 5000).
  • Page 40 2462_00_1 ATT CIB 1/28 1/28/02 ANSWERING SYSTEM OPERATION Remote Access Commands Function End remote access call Turn system off Turn system on Review announcement Record announcement Change Answer Mode NOTE: The remote access call automatically ends if you don’t press a key within 15 seconds (other than when recording or playing messages or announcements).

  • Page 41: Batteries

    2462_00_1 ATT CIB 1/28 1/28/02 BATTERIES Battery Life Battery life depends on how far the handset is from the base, and other environmental conditions. NOTE: For optimum performance, charge your cordless handset in the handset charger every night. Charge the Handset Battery Pack •...

  • Page 42: Spare Battery

    2462_00_1 ATT CIB 1/28 1/28/02 Spare Battery This phone is equipped with a built-in spare battery charger in the base unit. The spare battery charger allows you to always have a charged battery available should the handset battery charge become low. A fully charged spare battery installed in the charger also provides back-up power in the event of a power failure (see “Power Fail Operation”...

  • Page 43: Replace The Handset Battery Pack

    2462_00_1 ATT CIB 1/28 1/28/02 BATTERIES Replace the Handset Battery Pack Install the handset battery. b) Place the battery pack in the handset. Align the metal contacts on the battery with the contacts in the battery compartment. Charge the handset battery. •...

  • Page 44: Operating Range

    2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 41 OPERATING RANGE Operating Range This cordless telephone operates within the maximum power allowed by the Federal Communications Commission (FCC). Even so, this handset and base can communicate over only a certain distance—which can vary with the location of the base and handset, the weather, and the construction of your home or office.

  • Page 45: In Case Of Difficulty

    2462_00_1 ATT CIB 1/28 1/28/02 IN CASE OF DIFFICULTY If you have difficulty operating this phone, try the suggestions below. For Customer Service, visit our website at www.telephones.att.com or call 1 800 222–3111. Please retain your receipt as your proof of purchase. If the phone does not work at all, check these items first: •...
  • Page 46 2462_00_1 ATT CIB 1/28 1/28/02 If you hear noise or interference when using the phone: • You may be out of range. Move closer to the base. • Household appliances plugged into the same circuit as the base can sometimes cause interference. Try moving the appliance or the base to another outlet.
  • Page 47 2462_00_1 ATT CIB 1/28 1/28/02 IN CASE OF DIFFICULTY If messages are incomplete: • If a caller leaves a very long message, part of it may be lost when the system disconnects the call after three minutes. • If the caller pauses for more than seven seconds, the system stops recording and disconnects the call.
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  • Page 49 2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 46...

  • Page 50: Need Help

    2462_00_1 ATT CIB 1/28 1/28/02 9:52 AM Page 47 Congratulations on your purchase of this AT&T product. NEED HELP? Our representatives are here to help you with any questions concerning the operation of this product, available accessories, or any other related issues. Call Toll Free 1 (800) 360-4121 or visit our website at...

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