AT&T BL102 Complete User's Manual
  1. Manuals
  2. Brands
  3. AT&T Manuals
  4. Answering Machine
  5. BL102
  6. Complete user's manual

AT&T BL102 Complete User's Manual

Dect 6.0 cordless telephone/ answering system with caller id/call waiting
Hide thumbs Also See for BL102:
Table of Contents

Advertisement

Quick Links

Download this manual
Complete user's manual
BL102/BL102-2/BL102-3/
BL102-4/BL102-5
DECT 6.0 cordless telephone/
answering system with
caller ID/call waiting

Advertisement

Table of Contents
loading

Related Manuals for AT&T BL102

Summary of Contents for AT&T BL102

  • Page 1 Complete user’s manual BL102/BL102-2/BL102-3/ BL102-4/BL102-5 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting...
  • Page 2 No further action is necessary. This telephone system is compatible with certain AT&T DECT 6.0 cordless https://telephones.att.com/headsets headsets. Visit for a list of compatible cordless headsets. Model number: BL102 (one handset) BL102-2 (two handsets) BL102-3 (three handsets) BL102-4 (four handsets) BL102-5 (five handsets) Type: DECT 6.0 cordless telephone/answering system with...
  • Page 3 ID/call waiting Telephone base Quick start guide Smart call Cordless handset blocker leaflet (1 for BL102) (2 for BL102-2) (3 for BL102-3) (4 for BL102-4) (5 for BL102-5) Charger for cordless handset Battery for cordless Battery...

  • Page 4: Table Of Contents

    Complete user’s manual BL102/BL102-2/BL102-3/ BL102-4/BL102-5 DECT 6.0 cordless telephone/ answering system with caller ID/call waiting Table of contents Ringer volume ......... 16 Ringer tone ..........16 Set date/time ...........17 Getting started LCD language ........... 18 Important safety information ....1 Caller ID announce .......
  • Page 5 Multiple handset use Call categories ........45 Call handling ..........46 Intercom ............29 Call block settings ........48 Answer an incoming call during Set Smart call blocker on/off ..48 an intercom call ........29 Set profile ..........48 Call transfer using intercom ....30 Block list ............50 Directory Allow list ............
  • Page 6 Appendix Adding and registering handsets/ headsets ............86 Register a handset to your telephone base ........86 Deregistering handsets ......87 Deregister all handsets from your telephone base ......87 Alert tones and lights ......88 Screen icons ..........88 Handset alert tones ......88 Telephone base tones ......

  • Page 7: Getting Started

    Getting started Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and understand all instructions in the user’s manual.

  • Page 8: Especially About Cordless Telephones

    Getting started Important safety information Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.

  • Page 9: Quick Reference Guide - Handset

    Getting started Quick reference guide - handset CHARGE indicator PHONE/FLASH On when the handset is charging in the Press to make or answer a call (page telephone base or charger. 23). During a call, press to answer an REDIAL/PAUSE incoming call when you receive a call Press repeatedly to view the last ten waiting alert (page 26).
  • Page 10 Getting started Quick reference guide - handset MUTE/DELETE OFF/CANCEL During a call, press to mute the During a call, press to hang up (page microphone (page 26). 23). When the handset is ringing, press to While in a menu, press to cancel an mute the ringer temporarily (page operation, back up to the previous 23).
  • Page 11 Getting started Quick reference guide - handset Main menu Play messages (page 80) Answering sys (page 72) Main menu Smart call blk (page 44) Directory (page 31) Play messages Caller ID log (page 36) Intercom (page 29) Ringers (page 16) Set date/time (page 17) Caller ID annc (page 18) Settings (page 18)

  • Page 12: Quick Reference Guide - Telephone

    Getting started Quick reference guide - telephone base /ANSWER ON Speaker Press to turn the built-in answering Antenna system on or off (page 73). X/DELETE /HANDSET LOCATOR Press to delete the message currently While the phone is idle, press to playing (page 80).

  • Page 13: Installation

    Getting started Installation You must install and See pages 9-10 for charge the battery before easy instructions. using the telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (see page 13).

  • Page 14: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Install the telephone base and charger, as shown below. The telephone base is ready for tabletop use. If you want to change to wall- mounting, see Installation options on page 13 for details. Telephone base installation Plug the other end Plug the large end of the telephone...

  • Page 15: Battery Installation And Charging

    Getting started Battery installation and charging Battery installation and charging Install the battery, as shown below. Once you have installed the battery, the Install the battery, as shown below. Once you have installed the battery, the screen indicates the battery status (see the following table). If necessary, screen indicates the battery status (see the following table).
  • Page 16 Getting started Battery installation and charging Step 2 Align the cover flat against the battery compartment, then slide it upwards until it clicks into place. Step 3 Charge the handset by placing it face forward in the telephone base or charger. The CHARGE light on the handset is on during charging.

  • Page 17: Initial Setups

    Getting started Initial setups Set date/time After you install your telephone or power returns following Date: MM/DD/YY a power outage, the handset will prompt you to set the date and time. For instructions, see Set date/time on page 17. /CANCEL on To skip setting the date and time, press the handset.
  • Page 18 Getting started Initial setups Voice guide to set Answering system After the Smart call blocker setting is done or skipped, the telephone base will then prompt if you want to set up the answering system. Listen to the instructions to set up your answering system. Stop the voice guide While the voice guide is playing, press DELETE on the telephone base.

  • Page 19: Installation Options

    Getting started Installation options Your telephone base is ready for tabletop use. If you want to mount your telephone on a wall, use the provided wall-mount bracket to connect with a standard dual-stud telephone wall-mounting plate. If you do not have this mounting plate, you can purchase one from many hardware or consumer electronic retailers.

  • Page 20: Wall-Mount To Tabletop

    Getting started Installation options Wall-mount to tabletop installation 1. Unplug the large end of the power adapter from the electrical outlet. 2. If the telephone line cord and power adapter cord are bundled, untie them first. Slide the wall-mount bracket up and remove it from the wall- mounting plate.

  • Page 21: Telephone Settings

    Telephone settings Telephone settings Telephone settings Use the menu to change the telephone settings. 1. Press MENU/ when in idle mode (when the phone is SELECT Play messages not in use) to enter the main menu. 2. Press q or p to scroll to the feature to be changed.

  • Page 22: Ringer Volume

    Telephone settings Telephone settings Telephone settings Ringer volume You can set the ringer volume level (1-6) to one of six levels Ringers or turn the ringer off. When the ringer is off, appears on the screen. 1. Press MENU/ in idle mode to enter the main menu. SELECT to scroll to Ringers, then press 2.

  • Page 23: Set Date/Time

    Telephone settings Telephone settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.

  • Page 24: Lcd Language

    Telephone settings Telephone settings Telephone settings LCD language You can select the language used for all screen displays. LCD language 1. Press MENU/ in idle mode to enter the main menu. SELECT to scroll to Settings, then press 2. Use q or p /SELECT.

  • Page 25: Set Speed Dial Voicemail Number

    Telephone settings Telephone settings Set speed dial voicemail number This feature lets you save your voicemail number for easy access when you 1 key. press and hold the To set your voicemail number: 1. Press MENU/ in idle mode to enter the main menu. SELECT Voicemail # to scroll to Settings, then press...

  • Page 26: Voicemail (Visual Message Waiting) Indicator

    Telephone settings Telephone settings Voicemail (visual message waiting) indicator If you subscribe to a voicemail service offered by your New voicemail telephone service provider, this feature provides a visual indicator when you have new voicemail messages. ANS ON New voicemail and the icon appear on the handset 10:30 11/20...

  • Page 27: Key Tone

    Telephone settings Telephone settings Key tone The handset is set to beep with each key press. You can adjust the key tone volume or turn it off. If you turn off the key tone, there are no beeps when you press keys. 1.

  • Page 28: Dial Mode

    Telephone settings Telephone settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse Dial mode dialing before using the telephone. To set the dial mode: 1.

  • Page 29: Telephone Operation

    Telephone operation Telephone operation Making a call f Press PHONE/ /SPEAKER, then enter the Elapsed time FLASH telephone number. 0:00:30 The screen displays the elapsed time as you talk (in hours, minutes and seconds). 10:30 11/20 NOTE: Pressing PHONE/FLASH to access services from your telephone service provider does not affect the elapsed time.

  • Page 30: Telephone Operation

    Telephone operation Telephone operation Speakerphone /SPEAKER to switch between handsfree During a call, press Elapsed time OFF/ speakerphone and normal handset use. Press CANCEL Speaker 0:00:30 to hang up or return the handset to the telephone base or charger. 10:30 11/20 NOTES: /SPEAKER button...

  • Page 31: Handset Locator

    Telephone operation Telephone operation Handset locator The handset locator feature is useful if you misplace any handsets. To start the paging tone: HANDSET LOCATOR on the Press telephone base to start the paging tone on all handsets for 60 seconds. NOTE: If you press OFF/ or MUTE/...

  • Page 32: Options While On Calls

    Telephone operation Options while on calls Volume control To adjust the listening volume of a handset: VOLUME or VOLUME on the handset while Press on a call. To adjust the listening volume of the telephone base: VOL or VOL while listening to the message Press playback on the telephone base.

  • Page 33: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from the numbers in the directory, caller ID history or redial memory while you are on a call. Chain dialing is useful when you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID history or redial list.

  • Page 34: Audio Assist

    Telephone operation Options while on calls Audio Assist® The Audio Assist® feature makes voices sound louder and clearer. To turn the Audio Assist® feature on: Press AUDIO ASSIST® while you are on a call using the handset, the screen shows AUDIO ASSIST.

  • Page 35: Multiple Handset Use

    Use the intercom feature for conversations between two handsets. This feature is only available if you have at least two system handsets. You can buy accessory handsets (AT&T model BL102-0) to expand your system. Use a handset to initiate intercom calls.

  • Page 36: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. You can also share an outside call with another system handset. This feature is available only if you have two or more handsets. To transfer or share an outside call using intercom: 1.

  • Page 37: Directory

    Directory About the directory The directory stores up to 50 entries with up to 30 digits for each phone number and 15 characters for each name. A convenient search feature can help you find and dial numbers quickly (page 34). The directory is shared by all handsets.

  • Page 38: Create Directory Entries

    Directory Create directory entries Create a new directory entry 1. Press MENU/ in idle mode to enter the main menu. SELECT Directory 2. Press q or p to scroll to Directory, then press /SELECT. MENU 3. Press /SELECT to choose Add new entry. MENU 4.

  • Page 39: Add A Predialed Telephone Number To The Directory

    Directory Create directory entries Characters by number of key presses Dialing keys ‘ & space Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. 1. Enter the telephone number when in idle mode. 2.

  • Page 40: Review The Directory

    Directory Review the directory Review directory entries 1. Press DIRp when in idle mode. The summary screen shows briefly and then the first entry in the directory shows. 2. Press q or p to browse through the directory. Entries appear alphabetically by the first letter in the name.

  • Page 41: Dial, Delete Or Edit Directory

    Directory Dial, delete or edit directory entries To dial, delete or edit a directory entry (name and number), the entry must be displayed on the handset. Use Review the directory (page 34) to show an entry. Display dial To dial a displayed number from the directory, press PHONE/ FLASH /SPEAKER.

  • Page 42: Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call,...

  • Page 43: Caller Id History

    Caller ID Caller ID history How the caller ID history (caller ID log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for Christine Smith new calls.

  • Page 44: Caller Id Operation

    Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. Christine Smith For example, if Christine Smith calls, her name appears as 888-883-2445 Chris if this is how you entered it into your directory.

  • Page 45: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have 10 digits (the area code plus the seven-digit number), in some areas, you might need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.

  • Page 46: Save A Caller Id Log Entry To The Directory

    Caller ID Caller ID operation Save a caller ID log entry to the directory 1. When in the caller ID log, press q or p to browse. /SELECT to select an entry. The screen displays EDIT NUMBER. 2. Press MENU 3.

  • Page 47: Save A Caller Id Log Entry To The Allow List

    Caller ID Caller ID operation Save a caller ID log entry to the allow list 1. When in the caller ID log, press q or p to browse. /SELECT. 2. When the desired entry displays, press MENU 3. Press q or p to scroll to To Allow list, then press /SELECT.

  • Page 48: Save A Caller Id Log Entry To The Block List

    Caller ID Caller ID operation Save a caller ID log entry to the block list 1. When in the caller ID log, press q or p to browse. /SELECT. 2. When the desired entry displays, press MENU 3. Press q or p to scroll to To Block list, then press /SELECT.

  • Page 49: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the name. PRIVATE NAME The caller prefers not to show the phone number and name.

  • Page 50: Smart Call Blocker

    Smart call blocker Smart call blocker About Smart call blocker* If you have subscribed to caller ID service, then you can use Smart call blocker to filter robocalls, telemarketing calls and unwanted calls, while allowing welcome calls to get through. You can set up your lists of welcome callers and unwelcome callers.

  • Page 51: Call Categories

    Smart call blocker About Smart call blocker Call categories Calls are classified into four categories: Welcome calls Welcome calls are calls with telephone numbers saved in your allow list or directory, and not in your block list. Welcome calls also include calls with caller names saved in your star name list.

  • Page 52: Call Handling

    Smart call blocker About Smart call blocker Call handling Smart call blocker is set to on, and to allow all incoming calls by default. When Smart call blocker is on, the first ring of all incoming calls will be muted. If your directory, allow list, star name list and block list are empty when Smart call blocker is on, and you have set to screen calls, the telephone will screen all incoming calls and asks callers to announce their names or press...
  • Page 53 Smart call blocker About Smart call blocker Call category Call handling / Set profile options Unknown Calls without You can select one of the following five profile options for handling all unknown calls numbers calls. Numbers that are − Screen unknown “out of area“...

  • Page 54: Call Block Settings

    Smart call blocker Call block settings Set Smart call blocker on/off The Smart call blocker feature is set to on by default. 1. Press CALL BLOCK on the handset when it is not in /SELECT to select use, and then press MENU SCB On/Off.
  • Page 55 Smart call blocker Call block settings UnknownToAns.S - forward all unknown calls to the answering system. This profile setting sets the telephone to forward all unknown calls to the answering − system. Block unknown - block all unknown calls. This profile setting sets the telephone to block all unknown calls. −...

  • Page 56: Block List

    Smart call blocker Call block settings Block list Add numbers that you want to prevent their calls from ringing through. The block list stores up to 1,000 entries. Add a block entry: 1. Press CALL BLOCK on the handset when it is not in use. -OR- Press MENU/ to enter the main menu when the handset is not in...
  • Page 57 Smart call blocker Call block settings Review block list: 1. Press CALL BLOCK on the handset when it is not in use. -OR- Press MENU/ to enter the main menu when the handset is not in SELECT to scroll to Smart call blk, then press use.
  • Page 58 Smart call blocker Call block settings Save a caller ID log entry to block list: 1. Search for the desired caller ID log entry (see Review the caller ID log on page 38). 2. When the desired entry displays, press /SELECT.
  • Page 59 Smart call blocker Call block settings Edit a block entry: 1. Search for the desired entry in the block list (see Review block list on page 51). /SELECT. The screen displays 2. When the desired entry displays, press MENU Enter number along with the phone number to be edited. If you only want to edit the name, skip to Step 4.
  • Page 60 Smart call blocker Call block settings Delete a block entry: 1. Search for the desired entry in the block list (see Review block list on page 51). /DELETE on the handset. The 2. When the desired entry displays, press MUTE screen shows Delete entry?.

  • Page 61: Allow List

    Smart call blocker Call block settings Allow list Add numbers that you want to allow their calls to get through to you. The allow list stores up to 200 entries. Add an allow entry: 1. Press CALL BLOCK on the handset when it is not in use. -OR- Press MENU/ to enter the main menu when the handset is not in...
  • Page 62 Smart call blocker Call block settings Review allow list: 1. Press CALL BLOCK on the handset when it is not in use. -OR- Press MENU/ to enter the main menu when the handset is not in SELECT use. Press q or p to scroll to Smart call blk, then press /SELECT.
  • Page 63 Smart call blocker Call block settings Save a caller ID log entry to allow list: 1. Search for the desired caller ID log entry (see Review the caller ID log on page 38). 2. When the desired entry displays, press /SELECT.
  • Page 64 Smart call blocker Call block settings Edit an allow entry: 1. Search for the desired entry in the allow list (see Review allow list on page 56). /SELECT. The screen displays 2. When the desired entry displays, press MENU Enter number along with the phone number to be edited. If you only want to edit the name, skip to Step 4.
  • Page 65 Smart call blocker Call block settings Delete an allow entry: 1. Search for the desired entry in the allow list (see Review allow list on page 56). /DELETE on the handset. The 2. When the desired entry displays, press MUTE screen shows Delete entry?.

  • Page 66: Star Name List

    Smart call blocker Call block settings Star name list There are many organizations like schools, medical offices, and pharmacies that use robocalls to communicate important information to you. Robocall uses an autodialer to deliver pre-recorded messages. By entering the name of the organizations into the star name list, it ensures these calls will ring through when you only know the caller names but not their numbers.
  • Page 67 Smart call blocker Call block settings Review star name list: 1. Press CALL BLOCK on the handset when it is not in use. -OR- Press MENU/ to enter the main menu when the handset is not in SELECT use. Press q or p to scroll to Smart call blk, then press /SELECT.
  • Page 68 Smart call blocker Call block settings Delete a star name entry: 1. Search for the desired entry in the star name list (see Review star name list on page 61). /DELETE on the handset. The 2. When the desired entry displays, press MUTE screen shows Delete entry?.
  • Page 69 Smart call blocker Call block settings Screening announcement If you have set profile to screen all unknown calls (Screen unknown) or screen robocalls (Screen robot), the callers of the following incoming call categories will hear a screening announcement. Calls that are “out of area“ or with numbers set to “Private“. Calls with numbers that are not on your directory, allow list, or block list, or with absent caller ID number.
  • Page 70 Smart call blocker Call block settings Play your current announcement of screening with caller name: 1. Press CALL BLOCK on the handset when it is not in use. -OR- Press MENU/ to enter the main menu when the handset is not in SELECT use.
  • Page 71 Smart call blocker Call block settings Reset all your screening announcements: 1. Press CALL BLOCK on the handset when it is not in use. -OR- Press MENU/ to enter the main menu when the handset is not in SELECT use. Press q or p to scroll to Smart call blk, then press /SELECT.

  • Page 72: Allowed Calls

    Smart call blocker Allowed calls If Smart call blocker is on, the following types of incoming calls can get through to you and ring on your telephone system: Calls with numbers saved in your allow list. Calls with numbers saved in your directory, but not on your block list. Calls with caller ID names saved in your star name list.

  • Page 73: Blocked Calls

    Smart call blocker Blocked calls If Smart call blocker is on, incoming calls with numbers saved in your block list will not ring. The telephone plays the block announcement “Calls to this number are being screened by Smart call blocker. The number you are calling is not accepting your call.

  • Page 74: Screen Unknown Calls

    Smart call blocker Screen unknown calls If Smart call blocker is on, and you have set profile to screen unknown calls, the telephone plays a screening announcement to the caller when receiving the following incoming calls. It asks the caller to respond before putting the call through to you.

  • Page 75: Screened Call Options

    Smart call blocker Screen unknown calls Screened call options After the telephone screen a call and starts ringing, the screen displays Screened call. Press PHONE/ /SPEAKER to pick up the call. If FLASH you have turned on the caller ID announce feature, the telephone announces “Call from...”...

  • Page 76: Screen Robocalls

    Smart call blocker Screen robocalls If Smart call blocker is on, and you have set profile to screen robocalls, the telephone plays a screening announcement to the caller when receiving the following incoming calls. It asks the caller to press the pound key (#) before putting the call through to you.

  • Page 77: Option While On A Call

    Smart call blocker Option while on a call When you are on a call and speaking to the caller, and you do not want to continue the call, you can press the CALL BLOCK button on the handset to end the call. The telephone plays the block announcement “The number you are calling is not accepting your call.

  • Page 78: Answering System

    Answering system Answering system settings Use the answering system menu of a system handset Play messages to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, or remote access code.

  • Page 79: Answer On/Off

    Answering system Answering system settings 4. The screen displays Play [2] Del [3] Rec [7] and it announces, “To play, press 2. To record, press 7.” Press 3 to delete your recorded announcement. The handset displays Annc deleted and announces, “Announcement deleted.”...

  • Page 80: Call Screening

    Answering system Answering system settings Call screening Use this feature to choose whether incoming messages can be heard over the telephone base speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing PHONE/ /SPEAKER FLASH...

  • Page 81: Remote Access Code

    Answering system Answering system settings 5. Press q or p to scroll and choose among 2, 3, 4, 5, 6 or Toll saver. • Toll saver - the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages.

  • Page 82: Message Alert Tone

    Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset.

  • Page 83: About The Answering System

    Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital 1 new message answering system and those left at your telephone service provider’s voicemail (fees may apply).

  • Page 84: Message Capacity

    Answering system About the answering system Message capacity The answering system can record up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes, and the maximum recording time is approximately 22 minutes. The actual recording time depends on individual message characteristics.

  • Page 85: Call Screening At The Handset

    Answering system About the answering system Call screening at the handset While a message is being recorded, the handset shows, To screen call... and press [SELECT]. Press /SELECT to screen the call. MENU Options while a message is being recorded: Press VOLUME q or VOLUME p on the handset to adjust the call screening volume.

  • Page 86: Message Playback

    Answering system Message playback You can listen to messages at the telephone base or on a cordless handset. When playback begins, the total number of messages is announced. Before each message, you hear the day and time of the recording. If the date and time are not set, you hear, “Time and date not set,”...

  • Page 87: Delete All Old Messages

    Answering system Message playback When messages are playing on the handset: Press VOLUME q or VOLUME p to adjust the message playback volume. Press 6 to skip to the next message. Press 4 to repeat the message. Press twice to hear the previous message. DELETE to delete the message.

  • Page 88: Recording And Playing Memos

    Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. Play and delete them in the same way as incoming messages. Record a memo 1. When the handset is in idle mode, press MENU/ SELECT enter the main menu.

  • Page 89: Base Message Counter Displays

    Answering system Base message counter displays The base message counter shows the total number of answering system messages. See the following table for other message counter displays. Message counter displays No messages. You need to set the clock (page 12). 0 (flashing) Total number of old messages and memos, or message 1-99...

  • Page 90: Remote Access

    Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely reach your answering system: 1. Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code.
  • Page 91 Answering system Remote access Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. NOTES: If you do not enter a valid remote access code, the system answers the call automatically. If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands.

  • Page 92: Appendix

    Appendix Adding and registering handsets/headsets Your telephone can support up to five DECT 6.0 cordless handsets (AT&T model B102-0, sold separately) or up to three cordless handsets and 2 cordless headsets (sold separately). Visit https://telephones.att.com/headsets for a list of compatible DECT 6.0 cordless headsets.

  • Page 93: Deregistering Handsets

    Appendix Deregistering handsets You may need to deregister your handsets if: • You have five registered handsets and need to replace a handset. -OR- • You wish to change the designated handset number of your registered handsets. You must first deregister ALL the handsets, and then register each handset you wish to use again, one at a time.

  • Page 94: Alert Tones And Lights

    Appendix Alert tones and lights Screen icons Battery status - battery is charging (animated display). Battery status - low battery (flashing); place handset in ANS ON telephone base or charger to recharge. MSG # 10:30 Ringer off - the handset ringer is off. The ECO mode activates automatically to reduce power consumption when the handset is within range from the telephone base.

  • Page 95: Lights

    Appendix Alert tones and lights Lights /ANSWER ON On when the answering system is on. IN USE On when the handset is in use, or when the answering system is answering an incoming call. On when a handset is being registered. Flashes when there is an incoming call or when handsets are being deregistered.

  • Page 96: Handset Display Screen Messages

    Appendix Handset display screen messages Screen display messages Blocked call An incoming call is blocked. Calling HS X (For models with two or The handset is calling another handset (for intercom calls). more handsets only) Ended You have just ended a call. HS X is calling (For models with two or Another handset is calling.
  • Page 97 Appendix Handset display screen messages Screen display messages The battery is very low. The handset should be placed in the Put in charger telephone base or charger. Quiet mode off The quiet mode is turned off. Quiet mode on The quiet mode is turned on. Rec mem low The answering system has less than 3 minutes to record.

  • Page 98: Troubleshooting

    If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your BL102/BL102-2/BL102-3/BL102-4/ BL102-5 telephone, or contact your telephone service provider (charges may apply). I cannot dial out.
  • Page 99 Appendix Troubleshooting Eliminate any background noise. Noise from a television, radio or other appliances might cause the phone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room with less background noise. If other phones in your home are having the same problem, contact your telephone service provider (charges might apply).
  • Page 100 Appendix Troubleshooting I get noise, static, or weak signals even when I’m near the telephone base. If you subscribe to high-speed Internet service (DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see page 13).
  • Page 101 Appendix Troubleshooting Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use. You may have too many extension phones on your telephone line to allow all of them to ring simultaneously.
  • Page 102 Appendix Troubleshooting The charge light is off. Make sure you plug the power and line cords in correctly and securely. Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset. Clean the cordless handset, charger and telephone base charging contacts each month with a pencil eraser or cloth.
  • Page 103 Appendix Troubleshooting System does not answer after the correct number of rings. Make sure that the answering system is on. ANS ON should show on the handset and the /ANSWER ON light on the telephone base should be on. If toll saver is activated, the number of rings changes to 2 when you have new messages stored (page 74).
  • Page 104 Appendix Troubleshooting System announces, “Time and day not set.” You need to reset the system clock (page 17). Outgoing announcement is not clear. When you record your announcement, make sure you speak in a normal tone of voice, about 9 inches from the handset. Make sure there is no background noise (TV, music, etc.) while recording.
  • Page 105 Appendix Troubleshooting My telephone blocks calls from someone I know. You may have saved the caller’s number in your block list. To remove the number from the block list, see Delete a block entry on page 54. Blocking all unknown calls. If you want to block all unknown calls without numbers and calls with numbers or names that are not in your directory, allow list or star name list, select the Block unknown profile setting.
  • Page 106 Appendix Troubleshooting Common cure for electronic equipment. If the telephone does not seem to be responding normally, try putting the cordless handset in the telephone base or charger. If it does not fix the problem, do the following (in the order listed): 1.

  • Page 107: Maintenance

    Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. Avoid rough treatment. Place the handset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

  • Page 108: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.
  • Page 109 Appendix FCC Part 68 and ACTA Industry Canada This device contains licence-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s licence-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause interference. (2) This device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 110: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 111: California Energy Commission Battery Charging Testing

    Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions, except battery charging, will be disabled.

  • Page 112: Limited Warranty

    Appendix Limited warranty The AT&T brands are used under license. This product is covered by a one-year limited warranty. Any replacement or warranty service, and all questions about this product, should be directed to https://telephones.att.com 1 (800) 222-3111 our website at or call .
  • Page 113 Appendix Limited warranty 5. How do you get warranty service? https:// To obtain warranty service in the United States of America, visit telephones.att.com 1 (800) 222-3111. or call In Canada, please dial (866) 288-4268 NOTE: Before calling for service, please check the user’s manual. A check of the PRODUCT’s controls and features may save you a service call.

  • Page 114: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz - 1928.448MHz Channels Operating temperature 32°F - 122°F 0°C - 50°C Telephone base voltage 96Vrms - 130Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @ 400mA (AC adapter output) Handset voltage 2.4VDC - 2.8VDC Charger voltage 6VDC @ 400mA (AC adapter output)
  • Page 115 Index Index Name search, 34 New entries, 32 Alert tones, 88–89 Display dial, 35 Allow list, 55–59 DSL, 8, 13 Answer an incoming call, During an intercom call, 29 Answering calls, 23 Ending calls, 23 Answering system, 72–85 Audio Assist®, 28 Auto off, 23 Flash (switch hook flash), 26 Battery charging, 9–10...
  • Page 116 Index Index allow list, 55–59 blocked calls, 67 Maintenance, 101 block list, 50–54 Making calls, 23 calls without numbers, 45 Memory match, 38 Option while on a call, 71 Message, screening announcement, 63–65 Alert tone, 76 screen robocalls, 70 Counter displays, 83 screen unknown calls, 68–69 Playback, 80 set profile, 48–49...
  • Page 117 Record announcement..End remote access call ..(or hang up) Turn system off or on ..Models: BL102/BL102-2/BL102-3/BL102-4/BL102-5 Type: DECT 6.0 cordless telephone/answering system with caller ID/call waiting © 2020-2021 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.
  • Page 118 https://telephones.att.com Company: Advanced American Telephones Address: 9020 SW Washington Square Road - Ste 555 Tigard, OR 97223, United States. Phone: 1 (800) 222-3111 in the U.S. or 1 (866) 288-4268 in Canada © 2020-2021 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.

This manual is also suitable for:

Bl102-2Bl102-3Bl102-4Bl102-5

Table of Contents