Required Information For Inquiries - Fujitsu Eternus DX60 S2 User Manual

Chapter 7 Troubleshooting

7.2 Required Information for Inquiries

7.2 Required Information for Inquiries
Before contacting your maintenance engineer when trouble occurs, prepare the following information:
For details on the maintenance service, refer to
●
The model name and the serial number of the ETERNUS DX Disk storage system
This information can be checked by using ETERNUS Web GUI, ETERNUS CLI, or the label
on the front of the ETERNUS DX Disk storage system.
ETERNUS Web GUI screen
ETERNUS CLI ("show enclosure-status" command)
ETERNUS DX60 S2 Disk storage system User's Guide -Operation-
Model name - Serial number
CLI> show enclosure-status
Enclosure View
Name
Model Upgrade Status
Model Name
Serial Number
:
Copyright 2011 FUJITSU LIMITED
"6.4 Maintenance Service" (page
Device ID label
MODEL. ETxxxxx
SERIAL. xxxxxxxxxx
[ETERNUS DX60 S2]
[Not Possible]
Model name
[ETxxxxx]
[xxxxxxxxxx]
Serial number
84
78).
Model name
Serial number
P3AM-5512-02ENZ0