Onkyo TX-NR535 Advanced Manual page 42

■ The audio quality is poor after connection with a
Bluetooth-enabled device
⿠ The Bluetooth reception is poor. Move the Bluetooth-
enabled device closer to the unit or remove any obstacle
between the Bluetooth-enabled device and this unit.
■ Can not connect with this unit
⿠ Try plugging/unplugging the power of the unit and try
turning on/off the Bluetooth-enabled device. Re-startup
of the Bluetooth-enabled device may be effective.
⿠ The Bluetooth-enabled device does not support the
profiles required for this unit.
⿠ The Bluetooth function of the Bluetooth-enabled
device is not enabled. Refer to the user manual of the
Bluetooth-enabled device for how to enable the function.
⿠ Near devices such as microwave oven or cordless
phone, which use the radio wave in the 2.4 GHz range,
a radio wave interference may occur, which disables the
use of the AV receiver.
■ Bluetooth connection can not be built
⿠ When building a Bluetooth connection between this
unit and your Bluetooth-enabled device for the first
time, if the connection fails, clear "Pairing Infor" in "13.
Bluetooth", turn off and then on again your Bluetooth-
enabled device to clear the device name, and build the
connection again.
⿠ If there is a metallic object near the unit, Bluetooth
connection may not be possible as the metal can effect
on the radio wave.
⿠ If the wireless LAN and Bluetooth connections are used
at the same time, try to connect the ETHERNET port
and router with the Ethernet cable after changing "WiFi"
in "12. Network Setup" to "Off" for a better connection.
■ The Bluetooth Auto Reconnect function does not
work
This function may not work depending on your Bluetooth-
enabled device. In this case, play on your Bluetooth-
enabled device after pairing with this unit.
NET/USB Function
■ Can not access the network server
⿠ When NET is blinking, the unit is not properly connected
to the home network.
42
⿠ Make sure your network server has been started up.
⿠ Make sure your network server is properly connected to
the home network.
⿠ Make sure your network server is correctly set.
⿠ Make sure that the router LAN side port is properly
connected to the AV receiver.
⿠ Make sure that the correct IP address is allocated in "12.
Network Setup" setting.
■ Playback stops while listening to music files on the
network server
⿠ Make sure the network server is compatible with this
unit.
⿠ When the PC is serving as the network server, try
quitting any application software other than the server
software (Windows Media Player 12 etc.).
⿠ If the PC is downloading or copying large files, the
playback may be interrupted.
■ Can not access the Internet radio
⿠ Certain network service or contents available through
the unit may not be accessible in case the service
provider terminates its service.
⿠ If a specific radio station is unavailable for listening,
make sure the registered URL is correct, or whether the
format distributed from the radio station is supported by
the AV receiver.
⿠ When NET is blinking, the AV receiver is not properly
connected to the home network.
⿠ Make sure that your modem and router are properly
connected, and make sure they are both turned on.
⿠ Make sure that connecting to Internet from other
components is possible. If connecting is not possible,
turn off all components connected to the network, wait
for a while, and then turn on the components again.
⿠ Make sure that the router LAN side port is properly
connected to the AV receiver.
⿠ Make sure that the correct IP address is allocated in "12.
Network Setup" setting.
⿠ Depending on ISP, setting the proxy server is necessary.
⿠ Make sure that the used router and/or modem is
supported by your ISP.
■ Can not connect to the AV receiver from a Web
browser
⿠ Make sure that the IP address of the AV receiver is
correctly input to the Internet browser.
⿠ When DHCP is used for allocating the IP address, the IP
address of this AV receiver may have been changed.
⿠ Make sure that both AV receiver and PC are properly
connected to the network.
■ USB storage device is not displayed
⿠ Make sure that USB storage device and USB cable are
securely plugged to the USB port of this AV receiver.
⿠ Remove the USB storage device from the AV receiver
once, and then try re-connecting.
⿠ Operability of a USB bus powered hard disk that
receives power from the unit via the USB port is not
guaranteed.
⿠ Depending on the type of format, the playback may not
be performed normally. Check the type of the file formats
that is supported.
⿠ USB storage device with security functions may not be
played.
Others
■ Power consumption in standby mode
⿠ In the following cases, the power consumption in
standby mode may reach up to a maximum of 5 W:
– When "Network Standby" in "12. Network Setup" is
set to "On".
– When "HDMI CEC (RIHD)" is set to "On". (Depending
on the TV status, the AV receiver will enter normal
standby mode.)
– When "HDMI Through" is set to other than "Off".
– When "Wakeup" in "13. Bluetooth" is set to "On".
■ The sound changes when I connect my headphones
⿠ When a listening mode other than Direct, Pure Audio
(European, Australian and Asian models), or Mono is
selected, connecting a headphone automatically selects
Stereo.
■ The display does not work
⿠ The display is turned off when the Pure Audio
(European, Australian and Asian models) listening mode
is selected.
■ How do I change the language of a multiplex source
⿠ Select "Main" or "Sub" for "Input Ch(Mux)" in "8. Audio
Adjust".
Troubleshooting