Mhl; Built-In Avnavigator - Pioneer VSX-924-S Operating Instructions Manual

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13
Symptom
Remedy
HDCP ERROR shows in the display.
Check whether or not the connected component is compatible with HDCP. If it is not
compatible with HDCP, reconnect the source device using a different type of connection
(component or composite). Some components that are compatible with HDCP still cause
this message to be displayed, but so long as there is no problem with displaying video,
this is not a malfunction.
Synchronized operation not possible
Check the HDMI connections.
using Control with HDMI function.
The cable may be damaged.
Select ON for the Control Mode with HDMI setting (see
Turn the TV's power on before turning on this receiver's power.
Set the TV side Control with HDMI setting to on (see TV's operating instructions).
Connect the TV to the HDMI OUT 1 terminal and set the HDMI output to OUT 1. Then
turn on first the TV's power, then this receiver's power.
When HDZONE is set to ON, the
This is due to the HDMI connection specifications; it is not a malfunction. When play-
video resolution and number of
ing the same input in the main zone and HDZONE, video and audio signals that can be
audio channels for the main zone
output in common for all the devices connected to the HDMI OUT 1, HDMI OUT 2 and
side changes.
HDMI OUT 2 (HDZONE) terminals are set.
HDZONE cannot be turned on.
Set Output Setting at MAIN/HDZONE to HDZONE
When the input source for the main
This is because the HDMI devices need to recognize each other again. This is not a
or HDZONE is switched or when
malfunction. If the picture is disturbed or not displayed, turn off the power of the devices
the power of the respective zones is
in all the zones, then try again. Also try temporarily turning the Network Standby and
turned on and off, the audio or video
Standby Through settings OFF.
of the HDMI output terminal that is
not being operated is sometimes
interrupted.
Such menus as the HOME MENU as
Press OUT P. and switch the HDMI OUT 1/2 setting.
well as the on-screen display are not
displayed for HDMI OUT 1.
Cannot upscale to 4K or 1080p.
Change V.CONV to ON.
Change RES.
(page 69
When the network function or iPod/USB input is selected using HDZONE, upscaling
cannot be performed. To perform upscaling, turn off HDZONE or set HDZONE to some
other input
(page 72
4K video is not output even though a
When the MAIN/HDZONE setting is MAIN and the HDMI output setting is OUT 1+2 and
4K compliant TV is connected.
when the MAIN/HDZONE setting is HDZONE and HDZONE is the same input as with the
main zone, video is output with the lower resolution of the TV connected to HDMI OUT 1
and HDMI OUT 2. When there is only one 4K compliant TV, connect it to HDMI OUT 1
and set the HDMI output setting to OUT 1 or turn off HDZONE so that video is only output
to the 4K compliant TV.
HDMI Setup
on
page 63
(page 94
).
(page 69
)
)
).

MHL

Symptom
Remedy
When playing an MHL-compat-
The MHL device will not operate unless power is being supplied from this receiver. When
ible device connected to the
this receiver is in the Standby Through mode, power cannot be supplied due to reduced
HDMI 6/MHL terminal, the Standby
power consumption. Because of this, the MHL device will not operate. This is not a mal-
Through function does not work and
function.
the power turns off.
MHL-compatible device cannot be
Press MHL to set the remote control to the MHL control mode.
).
operated with the remote control.
MHL POW ERR is displayed on the
There is a problem with the power supply for the MHL device. After turning OFF the
display.
receiver, disconnect the MHL device, connect the MHL device again and then turn ON
the power of the receiver.
If the error is displayed even though the above operation is repeated several times,
there is a problem with the receiver or the MHL device. Disconnect the power cable and
request repair.

Built-in AVNavigator

Symptom
Cause
AVNavigator does not inter-
The receiver's power is not turned
act well with the receiver.
on.
The receiver or computer is not con-
nected to the LAN.
The router's power is off.
Network connections could be
restricted due to the computer's net-
work settings, security settings, etc.
In the middle of
This is to avoid failure of the receiver
Wiring Navi, you are
due to a short-circuit between cables
instructed to turn off the
or from static electricity.
power of the unit and then
connect other equipment or
speakers.
When the Wiring Navi or
This is because of the browser's
Interactive Operation Guide
security function.
is launched, a warning about
security protection appears on
the browser.
AVNavigator screen is not
This receiver's IP address has not
displayed on the browser.
been entered into the browser cor-
rectly.
Receiver settings cannot be
JavaScript is disabled on the internet
made from a browser.
browser.
The browser is not compatible with
JavaScript.
103
FAQ
Remedy
Turn the receiver's power on. (Wait about 60 seconds after
the power turns on for network functions to start.)
Connect a LAN cable to the receiver or computer
(page
32
).
Turn the router's power on.
Check the computer's network settings, security settings,
etc.
Per the Wiring Navi instructions, turn OFF the power
of the receiver. As long as the browser has not quit,
Wiring Navi resumes guidance upon turning ON the
receiver.
This is not a problem. Perform the operation to authorize
the blocked contents.
Check the receiver's IP address and enter it correctly in the
browser
(page 92
).
Enable JavaScript.
Use an internet browser that is compatible with JavaScript.
 
 
 
 

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