Solving Problems; Add-In Cards; Audio; Battery - Gateway Desktops User Manual

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Solving problems

Add-in cards

Audio

Battery

CD drives

Troubleshooting topics are listed in alphabetical order.
The computer does not recognize an add-in card
Shut down and restart your computer.
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Make sure that you have installed the required software. For more
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information, see the documentation that came with your add-in card.
See "Sound" on page 173.
See "Power" on page 171.
The computer does not recognize a disc or the CD or DVD drive
Make sure that the disc label is facing up, then try again.
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Try a different disc. Occasionally discs are flawed or become scratched and
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cannot be read by the CD or DVD drive.
If you are trying to play a DVD, make sure that you have a DVD drive. To
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identify your drive type, see
Your computer may be experiencing some temporary memory problems.
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Shut down and restart your computer.
Some music CDs have copy protection software. You may not be able to
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play these CDs on your computer.
Clean the disc. For more information, see
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page 125.
Restart your computer, then enter the BIOS Setup utility by pressing and
■
holding F1 while your computer restarts. Make sure that the IDE
controllers are enabled.
Make sure that the drive is configured correctly by following the
■
instructions in the drive documentation.
Reinstall the device driver.
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Audio CD does not produce sound
Make sure that the disc label is facing up, then try again.
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Some music CDs have copy protection software. You may not be able to
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play these CDs on your computer.
"Identifying drive types" on page
"Cleaning CDs or DVDs" on
Solving problems
53.
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