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R/Evolution 2000 Series Manuals
Manuals and User Guides for R/Evolution 2000 Series. We have
2
R/Evolution 2000 Series manuals available for free PDF download: Troubleshooting Manual, Getting Started Manual
R/Evolution 2000 Series Troubleshooting Manual (130 pages)
Brand:
R/Evolution
| Category:
Server
| Size: 1.94 MB
Table of Contents
Table of Contents
3
Preface
9
Typographic Conventions
10
Related Documentation
10
1 System Architecture
11
Architecture Overview
11
Enclosure Chassis and Midplane
12
Midplane
12
Enclosure ID Display
13
Drive Modules
14
Disk Drives
14
Controller Modules
15
Drive Expansion Module
15
Power-And-Cooling Modules
15
Power Supply Unit
16
Cooling Fans
16
Airflow
17
2 Fault Isolation Methodology
19
Gather Fault Information
19
Determine Where the Fault Is Occurring
19
Review the Event Logs
20
Isolate the Fault
20
3 Troubleshooting Using System Leds
21
LED Names and Locations
21
Using Leds to Check System Status
23
Using Enclosure Status Leds
24
Using Drive Module Leds
24
Using Controller Module Host Port Leds
25
Using the Controller Module Expansion Port LED
30
Using Ethernet Management Port Leds
31
Using Controller Module Status Leds
32
Using Power-And-Cooling Module Leds
33
Using Expansion Module Leds
33
4 Troubleshooting Using Raidar
35
Problems Using Raidar to Access a Storage System
36
Determining Storage System Status and Verifying Faults
37
Stopping I/O
38
Clearing Metadata from Leftover Disk Drives
39
Isolating Faulty Disk Drives
40
Identifying a Faulty Disk Drive
40
Reviewing Disk Drive Error Statistics
41
Reviewing the Event Logs
43
Reconstructing a Virtual Disk
43
Isolating Data Path Faults
45
Isolating Internal Data Path Faults
45
Isolating External Data Path Faults on an FC Storage System
51
Isolating External Data Path Faults on an Iscsi Storage System
52
Isolating External Data Path Faults on a SAS Storage System
53
Resetting a Host Channel on an FC Storage System
54
Changing PHY Fault Isolation Settings
54
Resetting Expander Error Counters
55
Disabling or Enabling a PHY
55
Disabling or Enabling PHY Isolation
55
Using Recovery Utilities
56
Removing a Virtual Disk from Quarantine
56
Trusting a Virtual Disk for Disaster Recovery
57
Problems Scheduling Tasks
59
Affect of Changing the Date and Time
60
Deleting Tasks
60
Errors Associated with Scheduling Tasks
60
Selecting Individual Events for Notification
61
Selecting or Clearing All Events for Notification
62
Correcting Enclosure Ids
63
Problems after Power-On or Restart
63
5 Troubleshooting Using Event Logs
65
Event Severities
65
Viewing the Event Log in Raidar
66
Viewing an Event Log Saved from Raidar
68
Reviewing Event Logs
69
Saving Log Information to a File
70
Configuring the Debug Log
71
6 Voltage and Temperature Warnings
73
Resolving Voltage and Temperature Warnings
73
Sensor Locations
74
Power Supply Sensors
74
Cooling Fan Sensors
74
Temperature Sensors
75
Power-And-Cooling Module Voltage Sensors
77
7 Troubleshooting and Replacing Frus
79
Static Electricity Precautions
80
Identifying Controller or Expansion Module Faults
80
Removing and Replacing a Controller or Expansion Module
82
Saving Configuration Settings
82
Shutting down a Controller Module
84
Removing a Controller Module or Expansion Module
85
Replacing a Controller Module or Expansion Module
87
Moving a Set of Expansion Modules
89
Updating Firmware
90
Updating Firmware During Controller Replacement
90
Updating Firmware Using Raidar
91
Identifying SFP Module Faults
92
Removing and Replacing an SFP Module
93
Removing an SFP Module
93
Installing an SFP Module
94
Identifying Cable Faults
95
Identifying Cable Faults on the Host Side
95
Identifying Cable Faults on the Drive Enclosure Side
95
Disconnecting and Reconnecting SAS Cables
95
Identifying Drive Module Faults
96
Understanding Disk-Related Errors
96
Disk Drive Errors
98
Disk Channel Errors
99
Identifying Faulty Drive Modules
100
Updating Disk Drive Firmware
101
Removing and Replacing a Drive Module
104
Replacing a Drive Module When the Virtual Disk Is Rebuilding
104
Identifying the Location of a Faulty Drive Module
105
Removing a Drive Module
106
Installing a Drive Module
107
Verify that the Correct Power-On Sequence was Performed
109
Installing an Air Management Module
110
Identifying Virtual Disk Faults
110
Clearing Metadata from a Disk Drive
112
Identifying Power-And-Cooling Module Faults
112
Removing and Replacing a Power-And-Cooling Module
114
Removing a Power-And-Cooling Module
114
Installing a Power-And-Cooling Module
115
Replacing an Enclosure
116
Troubleshooting Using the CLI
117
Viewing Command Help
118
Clear Cache
118
Clear Expander-Status
118
Ping
119
Rescan
119
Reset Host-Channel-Link
119
Restart
119
Restore Defaults
120
Set Debug-Log-Parameters
120
Set Expander-Fault-Isolation
121
Set Expander-Phy
121
Set Led
121
Set Protocols
121
Show Debug-Log
122
Show Debug-Log-Parameters
122
Show Enclosure-Status
122
Show Events
123
Show Expander-Status
123
Show Frus
123
Show Protocols
123
Show Redundancy-Mode
124
Trust
124
Problems Scheduling Tasks
125
Create the Task
125
Schedule the Task
125
Errors Associated with Scheduling Tasks
126
Missing Parameter Data Error
126
Index
127
R/Evolution 2000 Series Troubleshooting Guide • May
128
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R/Evolution 2000 Series Getting Started Manual (58 pages)
Brand:
R/Evolution
| Category:
Storage
| Size: 3.34 MB
Table of Contents
Table of Contents
3
Preface
7
Before You Read this Book
7
Typographic Conventions
8
Related Documentation
8
Unpacking and Checking the Contents of the Enclosure Package
9
Opening the Enclosure Package
10
Checking the Package Contents
10
Ordered Options
11
Ethernet Cables
11
Installing and Cabling Enclosures
13
Required Tools
13
Safety Precautions
13
Installation Checklist
14
Installing Enclosures into a Rack
15
Preparing the Rack
15
Assembling and Installing the Rackmount Kit
16
Attaching the Ear Caps
20
Connecting Controller and Drive Enclosures
21
Connecting AC Power
24
Connecting DC Power
24
Connecting DC Power Cords
25
Disconnecting a DC Power Cable
25
DC Ground Cable Connections
26
DC Wiring and DC Power Requirements
26
DC Power System Warnings
26
Cabling Requirements
27
Testing the Enclosure Connections
28
General Practice for Powering the System off and on
28
Obtaining IP Values for Your Storage System
29
Correcting Enclosure Ids
29
Next Steps
30
Connecting Hosts
31
Host System Requirements
31
Installing the R/Evolution SES Driver for Microsoft Windows Hosts
32
Connecting the Enclosure Directly to Data Hosts
32
Connecting Remote Management Hosts
34
Next Steps
34
Configuring a System for the First Time
35
Setting Management Port IP Addresses Using the CLI
36
Configuring Your Web Browser for Raidar
40
Logging in to Raidar from a Local Management Host
40
Setting the Date and Time
41
Creating Virtual Disks
42
Mapping a Data Host to a Volume
43
Testing the Configuration
44
Logging out of Raidar
44
Next Steps
44
Hardware Components and Leds
45
Controller Components and Leds
45
Drive Enclosure Components and Leds
51
Additional Cabling Configuration Examples
55
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