R/Evolution 2000 Series Troubleshooting Guide • May - R/Evolution 2000 Series Troubleshooting Manual

no response count, 41
non-media errors, 42
reviewing error statistics, 41
capturing trend data, 42
spin-up retires, 41
understanding errors, 96
updating firmware, 101
disk drives, scan for changes, 63, 90
disk error stats, 41
drive modules
See also disk drives
architecture, 14
disk channel errors, 99
disk drive errors, 98
identifying faults, 96
identifying location for removal, 105
installing, 105, 107
removing, 106, 107
replacing, 106, 107, 110
E
enclosure ID
architecture, 13
error, 89
moving dtive enclosures, 89
enclosure status, showing, 122
enclosure, replacing, 116
enclosures, re-evaluate IDs, 63, 90
errors
disk drive, 98
displaying media errors, 41
displaying non-media errors, 42
PHY, 46
reviewing disk drive statistics, 41
event logs
disabled PHY, 50
event type, 65
reviewing, 43
viewing using RAIDar, 66
event notification
selecting individual events to monitor, 61
events
configuring notification, 61
types, 65
events, showing, 123
expander fault isolation, enabling or disabling, 121
expander PHYs, enabling or disabling, 121
128 R/Evolution 2000 Series Troubleshooting Guide • May 2008
expander status and error counters, clearing, 118
expander status, showing, 123
expansion module
architecture, 15
enclosure ID does not update, 89
identifying faults, 80
installing, 87
moving, 89
removing, 85
replacing, 82
F
fault isolation, 45
Fault/Service Required LED
controller module, 89
faults
identifying
cables, 95
disk drive, 40
drive modules, 96
power-and-cooling modules, 112
virtual disks, 110
isolating
a host-side connection, 27
data path faults, 46, 51, 52, 53
methodology, 19
firmware
controller partner, disabling automatic update, 91
disk drives
updating, 102
updating, 90
FRU information, showing, 123
FRUs
checking status, 32, 33
determining health status, 37
removing and replacing
controller/expansion modules, 82
drive modules, 104
power-and-cooling modules, 114
replacing
enclosure, 116
static electricity precautions, 80
types of, 12
H
host channel link, resetting, 119
host channels, resetting, 54