Chapter 1: Introduction; About This Manual; Intended Audience; Technical Support - Entrust Sigma DS4 User Manual

Chapter 1: Introduction

About this Manual

This manual provides user information for the Sigma DS4 and DS4-ES1 Instant Financial Issuance
Systems. The manual includes:
An overview of printer components and options, and a description of the system label.

How to use the printer, including how to power the printer on and off, how to use the front

panel and LCD menus, card processing basics, how to print a test card, and how to load and
replace supplies.
How to perform routine maintenance and troubleshooting tasks.

An additional Installation and Administrator's Guide is available for use by administrators or other
professionals responsible for printing cards.

Intended Audience

The manual is intended for the printer operator who prints cards, loads and replaces supplies,
maintains the printer, and performs troubleshooting.

Technical Support

Use the following to contact Entrust Technical Phone Support.
Americas
EMEA (Europe, Middle East, Africa)
Asia Pacific
Sigma DS4 and DS4-ES1 Instant Financial Issuance System
+1 800.328.3996 or
+1 952.988.2316
+44 1489555627
+852 2821 0126
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