ANZ POS Turbo 2 Payment Terminal Manuals

Manuals and User Guides for ANZ POS Turbo 2 Payment Terminal. We have 2 ANZ POS Turbo 2 Payment Terminal manuals available for free PDF download: Operating Manual, Quick Reference Manual

ANZ POS Turbo 2 Operating Manual (162 pages)

Simple and reliable paymet solutions

Brand: ANZ | Category: Touch terminals | Size: 3 MB

9 ANZ POS Turbo

2
- Table of Contents
  2
- Authorisation
  4
- Merchant Agreement
  4
1 Welcome

4
2 Cards You Can Accept

7
- Charge Cards
  7
- Credit Cards
  7
- Debit Cards
  7
3 Merchant Cards

8
- Merchant Summary Card (Merchant ID Card)
  8
4 Equipment Maintenance

8
5 Stationery

9
6 Fraud Minimisation

9
- Card Present Card Checklist
  9
  - Split Ticket Transactions
    10
  - Chip Card Processing
    10
- Fraud Minimisation for Credit Cards
  11
  - Embossed Cards
    11
  - Unembossed Cards
    12
  - Check the Signature During the Transaction
    12
  - Terminal Display
    12
- Fraud Minimisation for Debit Cards
  13
- Cards Left at Premises
  13
7 Handling Cardholder Information Securely & PCI DSS

13
8 Errors and Disputes

16
- Typical Causes of Return and Corrections
  16
- Chargebacks
  16
- Terminal Features
  17
  - Product View
    17
  - ANZ PO Turbo
    17
- Terminal Keypad
  18
- Card Reader
  18
- How to Load Printer Paper
  19
- Contactless Card Reader
  19
- How to Install ANZ POS Turbo 2 Terminal
  19
  - TMS Logon
    22
  - Terminal Initialisation
    23
- How to Secure the Multi-Com Adapter
  24
10 Modes of Operation

25
- Security Mode
  25
- Start Screen
  25
- How to Enter Security Mode
  26
- Training Mode
  27
  - How to Exit Security Mode
    27
  - How to Exit Training Mode
    28
11 Processing a Sale

29
12 Processing a Cash-Out Only Transaction

37
- How to Process a Cheque or Savings Refund Transaction
  39
13 Processing a Refund Transaction

39
- How to Process a Credit Refund Transaction
  41
14 Electronic Fallback (EFB) Processing

44
15 Manual Transaction Processing

50
16 Mail, Telephone and Ecommerce Order Processing

59
17 Optional Features

65
18 Terminal Error Messages

91
- Contactless Card Processing
  94
- How to Initiate Manual Settlement
  95
20 Print Totals

96
21 Reprint the Last Record

99
22 Transaction Detail Report

99
23 Configuring Comms

100
- To Configure Comms to Dial-Up
  100
- Terminal Initialization
  102
- To Configure Comms to GPRS
  103
- To Configure Comms to IP
  105
- Chip Card Receipt Example
  108
24 Filing and Retention of Transaction Records and Vouchers

108
- CPC Receipt Example
  109
- Transaction Records for Magnetic Stripe Cards
  110
- Transaction Records for Chip Cards
  121
- Other Transactions
  135
- Failed Summary Totals
  145
- Summary Totals Report
  145
- Failed Sub-Totals
  146
- Sub-Totals
  146
- Last Summary Totals
  148
- Server Tip Report
  148
- Shift Total Report
  149
- Tip Totals Report
  149
- Last Shift Total Report
  150
- Multi-Merchant Receipts and Reports
  151

ANZ POS Turbo 2 Quick Reference Manual (4 pages)

Brand: ANZ | Category: Payment Terminal | Size: 0 MB

ANZ Categories

Payment Terminal Touch terminals Security System Card Reader

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ANZ POS Turbo 2 Payment Terminal Manuals

ANZ POS Turbo 2 Operating Manual (162 pages)

Table of Contents

9 ANZ POS Turbo

1 Welcome

2 Cards You Can Accept

3 Merchant Cards

4 Equipment Maintenance

5 Stationery

6 Fraud Minimisation

7 Handling Cardholder Information Securely & PCI DSS

8 Errors and Disputes

10 Modes of Operation

11 Processing a Sale

12 Processing a Cash-Out Only Transaction

13 Processing a Refund Transaction

14 Electronic Fallback (EFB) Processing

15 Manual Transaction Processing

16 Mail, Telephone and Ecommerce Order Processing

17 Optional Features

18 Terminal Error Messages

20 Print Totals

21 Reprint the Last Record

22 Transaction Detail Report

23 Configuring Comms

24 Filing and Retention of Transaction Records and Vouchers

ANZ POS Turbo 2 Quick Reference Manual (4 pages)

Table of Contents

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