Error And Maintenance Messages - Brother MFC-J680DW Basic User's Manual

Error and Maintenance Messages

The most common error and maintenance messages are shown in the table. To see more
detailed information, read the Online User's Guide.
You can correct most errors and perform routine maintenance yourself. If you need more tips, go
to your model's FAQs & Troubleshooting page on the Brother Solutions Center at http://
support.brother.com.
(MFC-J880DW/MFC-J885DW)
If the Touchscreen displays errors and your Android
touch your device to the NFC logo on the control panel to access the Brother Solutions
Center and browse the latest FAQs from your device. (Your mobile telephone provider's
message and data rates may apply.)
Make sure the NFC settings of both your Brother machine and your Android
to On.
Error Message
B&W 1-sided Print
Only
Replace ink.
Cannot Detect
Action
One or more of the color ink cartridges have reached the end of their
lives.
Replace the ink cartridges.
For more information, see the Online User's Guide: Replace the Ink
Cartridges.
The machine will stop all print operations and you will not be able to
use the machine until you change to a new ink cartridge in the
following cases:
• If you unplug the machine or take out the ink cartridge.
®
• (Windows ) If you select Slow Drying Paper in the Basic tab of
the printer driver.
(Macintosh) If you select Slow Drying Paper in the Print Settings
drop-down list of the printer driver.
Take out the new ink cartridge and reinstall it slowly and firmly until it
latches.
For more information, see the Online User's Guide: Replace the Ink
Cartridges.
Remove the used ink cartridge and install a new one.
Use a new Genuine Brother Innobella Ink Cartridge. If the error is not
cleared, call Brother Customer Service.
Slowly turn the ink cartridge so that the ink supply port is pointing
downward, and then reinstall the cartridge.
Check the model numbers of the ink cartridges and install the correct
ink cartridges.
See Related Information: Supply Specifications at the end of this
section.
™
device supports the NFC feature,
™
device are set
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