ADT Health Fall Detection Pendant User Manual
ADT Health Fall Detection Pendant User Manual

ADT Health Fall Detection Pendant User Manual

Fall detection pendant
Hide thumbs Also See for Health Fall Detection Pendant:

Advertisement

Quick Links

ADT
Health
®
Fall Detection Pendant
User Guide

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the Health Fall Detection Pendant and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Summary of Contents for ADT Health Fall Detection Pendant

  • Page 1 Health ® Fall Detection Pendant User Guide...
  • Page 2: Table Of Contents

    Helpful Tips to Minimize Activation While Sleeping ................16 Important Safety Information ........................17 Frequently Asked Questions ........................18 FCC Statement ............................21 Technical Specifications ..........................22 Contact ADT ..............................23 Legal Information ............................24 Health Customer Support 800.568.1216 ®...
  • Page 3: Introduction

    Fall Detection Pendant. We welcome you to the ® ADT family. If you have any questions please call our support team at 800.568.1216 (option 1). They are available 24/7/365. The Fall Detection Pendant enables you to send an alarm to the emergency response center when you need it by pressing the Emergency Help Button.
  • Page 4 Fall Detection Pendant Features Multicolor Indicator Emergency Help Button Technical Support Use Only Health Customer Support 800.568.1216 ®...
  • Page 5: Putting On The Fall Detection Pendant

    Putting on the Fall Detection Pendant Place the pendant around your neck and adjust the lanyard so that it rests at  chest level with the Emergency Help Button facing forward so that it is easier for you to press. Wear the pendant outside your shirt, as wearing it inside your shirt can reduce ...
  • Page 6: Testing Your Emergency Help Button

    Testing Your Emergency Help Button Please have your complete system near you at the time of testing. NOTE: It is important that you test your system at least once a month. 1. Press the Emergency Help Button once firmly. An alarm is sent to the Digital Cellular Base Station. ...
  • Page 7: Testing Fall Detection

    Testing Fall Detection Please have your complete system near you at the time of testing. 1. Drop the Fall Detection Pendant from a height of approximately 18 inches. The pendant takes 20 to 30 seconds to interpret the movement and determine if an actual fall has occurred.
  • Page 8 To cancel the test call: Press and hold the Emergency Help Button until it flashes green once and you  hear a series of beeps. You can also cancel the call by pressing the blue RESET button on your Base ...
  • Page 9: Using The Fall Detection Pendant

    Using the Pendant With the Medical Alert Plus System If you Fall The pendant takes 20 to 30 seconds to interpret the movement and determine if an actual fall has occurred. If it determines that a fall has occurred: The pendant sends a signal to the Base ...
  • Page 10 If you do not cancel the alarm during the first 20 seconds after a fall was  detected, your Base Station says “FALL DETECTED, CONTACTING EMERGENCY RESPONSE CENTER” and then “PLEASE STAND BY FOR OPERATOR.” An emergency operator communicates with you through your Base Station. ...
  • Page 11: With The On-The-Go Emergency Response System

    Using the Pendant with the On-the-Go Emergency Response System If you Fall The pendant takes 20 to 30 seconds to interpret the movement and determine if an actual fall has occurred. If it determines that a fall has occurred: The pendant sends a signal to the Mobile Device. ...
  • Page 12 An emergency operator communicates with you through your Mobile Device.  Tell the operator that you are in need of help.  Emergency help is dispatched.  Health Customer Support 800.568.1216 ®...
  • Page 13: To Manually Call For Help

    To Manually Call for Help Press the Emergency Help Button once firmly.  An alarm is sent to the Digital Cellular Base Station.  Your Base Station says “CALL IN PROGRESS.”  After the alarm is received, your Base Station says “PLEASE STAND BY FOR ...
  • Page 14 To cancel the call: Press and hold the Emergency Help Button on the Pendant for approximately 5  seconds until the light flashes green once and you hear a series of beeps. You can also cancel by pressing the blue RESET button on your Base Station. ...
  • Page 15: Fall Detection Pendant Light Indicator

    Fall Detection Pendant Light Indicator The Multicolor Indicator at the top of the Fall Detection Multicolor Pendant flashes in different colors to advise you of Indicator various conditions. The following table describes the colors that the Indicator may flash and what it means. Color Pattern Meaning...
  • Page 16: Helpful Tips To Minimize Activation While Sleeping

    Helpful Tips to Minimize Activation While Sleeping Tip 1 To prevent your fall detect pendant from accidentally activating while you sleep, please shorten the length of your lanyard so that the pendant rests at chest level. Tip 2 Keep your Digital Cellular Base Station in or close to your bedroom. If your pendant accidentally activates while you are sleeping, you will be able to hear the operator over the Base Station and can let them know it was a false alarm and you are ok.
  • Page 17: Important Safety Information

    Wear your Fall Detection Pendant outside your shirt, as wearing it inside your  shirt can reduce the percentage of falls being detected. If your Fall Detection Pendant is not working properly, please call ADT support at  800.568.1216 (option 1).
  • Page 18: Frequently Asked Questions

    Frequently Asked Questions What happens if I fall? If you are able to, you should always press the Emergency Help Button if you need help. If you are unable to press the button and a fall is detected by the pendant, it waits for 20 to 30 seconds to check for normal movement before sending the emergency fall message.
  • Page 19 The battery is designed to last 18 months. The visual indicator will also flash amber briefly every few minutes to indicate low battery. If this occurs, please call ADT technical support at the number listed at the end of this user guide.
  • Page 20 If I fall and stand up, will the Pendant still call for help? If the pendant detects regular movement it may cancel the alarm on its own. Is the lanyard breakaway? Yes, with a tug the lanyard will break away. What do I do if I accidentally set off the fall detection alarm? If you accidentally set off the alarm, you can press and hold your Emergency Help Button for five seconds or until it flashes green to cancel the alarm.
  • Page 21: Fcc Statement

    FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 22: Technical Specifications

    Technical Specifications Fall Detection Pendant Dimensions (WxLxH): 1.4” x 2.0” x 0.8” (35 mm x 53 mm x 20 mm) Weight: 1 oz (28 g) Battery Power: 3.6 VDC, 1200 mAh Battery Life: Up to 18 months Signal Frequency: 433 MHz Range: Up to 600 feet line of sight between pendant and Base Station...
  • Page 23: Contact Adt

    Contact ADT ADT agents are available 24 hours a day/7 days a week/365 days a year to assist you with your Fall Detection Pendant, Medical Alert Plus or Mobile Emergency Response systems. For assistance call: 800.568.1216 option 1 and select...
  • Page 24: Legal Information

    Manufactured for ADT LLC dba ADT Security Services, Boca Raton FL 33431. An ADT Medical Alert System is not an intrusion detection or medical device and does not provide medical advice, which should be secured from qualified medical personnel. Fall detection is only available on Medical Alert Plus and Mobile Emergency Response Systems.

Table of Contents