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ADT MEDICAL ALERT
Medical Alert
Basic system
User guide
1

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Summary of Contents for ADT Medical Alert

  • Page 1 ADT MEDICAL ALERT Medical Alert Basic system User guide...
  • Page 2 Thank you for choosing ADT Medical Alert Basic system The ADT Medical Alert Basic system is comprised of a landline base station and a wireless emergency help button (wristband or neck pendant). If you have any questions during the setup process, please call technical support.
  • Page 3 Phone jack (on the back) Speaker Medical Alert Basic features On/Off battery switch (on the bottom) Reset button Microphone Emergency button Alarm Test indicator indicator Waterproof help buttons Waterproof help buttons...
  • Page 4: Setting Up Your System

    Setting up your system STEP ONE STEP T WO Select a location Turn on the unit's backup battery switch Ƽ Place the base station near the center of On the bottom of the station, find the word "Battery" your home, such as your living room, family 2.
  • Page 5 Setting up your system STEP THREE Plug in the power cord and phone jack Ƽ Using the phone cord provided, plug one end into the back of the base unit into the jack marked “THIS PLUG TO WALL OUTLET” and the other end into your wall jack. (See figure below) Ƽ...
  • Page 6 1 to let them know you are about to test your unit. Confirm your account and test your system for the first time with an ADT agent to ensure your system 2. Press the emergency button on the base station or the is working properly.
  • Page 7 Base station voice guide Event Voice prompt Notes When you press Help “Connecting to ADT Companion Stated once upon activation and repeated once Service.” every 4 seconds until contact with our customer monitoring center is made. When you press Reset “Help call canceled.”...
  • Page 8: Important Safety Information

    Important safety information • • Wear your help button at all times, especially in the Do not use any attachment or accessory that is not shower and bed. intended for use with this system. • • The wristband and/or neck pendant are designed Use caution when handling electrical cords.
  • Page 9: Frequently Asked Questions

    Frequently asked questions How do I call for help? How will an emergency response team get into my home? Press your neck pendant, wristband, or red emergency button on your base station. Emergency responders follow different procedures. In most cases, emergency personnel What happens if I push the are authorized to break into your home to help button but I can’t speak?
  • Page 10 Frequently asked questions How far away from the base station Why is the emergency operator will my help buttons work? having trouble understanding me? Your help buttons are designed to work up to 150 The microphone on the base station is very feet from the base station, depending on the size sensitive and will pick up surrounding noises and construction of your home.
  • Page 11 Does the wristband strap contain What happens if there’s a power outage? any latex? Your ADT Medical Alert unit comes with a rechargeable battery inside. If your power is ever No, the strap is silicon based with no interrupted, the backup battery can operate your latex content.
  • Page 12 ©2021 ADT LLC dba ADT Security Services. All rights reserved. ADT, the ADT logo, 800.ADT.ASAP and the product/service names listed in this document are marks and/or registered marks. Unau- thorized use is strictly prohibited. Third-party marks are the property of their respective owners. License information available at www.ADT.com or by calling 800.ADT.ASAP. CA ACO7155, 974443, PPO120288;...