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Solutions To Common Problems - Kenmore 970-8616 Use & Care Manual

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SOLUTIONS TO COMMON PROBLEMS

Troubleshooting
Check your problem using the chart below and try the solutions. If the oven still does not
work properly, contact the nearest authorized service center.
Trouble
Oven will not start
Arcing or sparking
Unevenly cooked foods
Overcooked foods
Undercooked foods
Improper defrosting
BEFORE YOU CALL
Possible Cause
Electrical cord for oven is not
plugged in.
Door is open.
Wrong operation is set.
Materials to avoid in oven
were used.
The oven is empty
Spilled food remains in the
cavity.
Materials to avoid in oven
were used.
Food is not completely
defrosted.
Cooking time or power level
is not suitable.
Food was not turned or
stirred.
Cooking time/power level is
not suitable.
Materials to avoid in oven
were used.
Food is not completely
defrosted.
Oven ventilation ports are
restricted.
Cooking time/power level is
not suitable.
Materials to avoid in oven
were used.
Cooking time/power level is
not suitable.
Food is not turned or stirred.
Possible Remedy
Plug into the outlet
Close the door and try again
Check instructions.
Use microwave-safe
cookware only.
Do not operate with empty
oven
Clean cavity with wet towel.
Use microwave-safe
cookware only.
Completely defrost food.
Use correct cook time/power
level.
Turn or stir food.
Use correct cook time/power
level.
Use microwave-safe
cookware only.
Completely defrost food.
Check to see that oven
ventilation ports are not
restricted.
Use correct cook time/power
level.
Use microwave-safe
cookware only.
Use correct cook time/power
level.
Turn or stir food.
18

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