Canon MX520 series Online Manual page 137

1304
Cause
Paper is jammed when performing automatic duplex printing.
Action
If the paper is jammed when performing automatic duplex printing, remove the paper following the
procedure below.
Important
The power cannot be turned off while the machine is sending or receiving a fax, or when the received
fax or the unsent fax are stored in the machine's memory.
Make sure if the machine completed sending or receiving all the faxes before disconnecting the power
cord.
If you unplug the power cord, all the faxes stored in the machine's memory are deleted.
Note
If you need to turn off the machine to remove jammed paper during printing, press the Stop button to
cancel print jobs before turning off the machine.
1. Pull the paper out slowly from the paper output slot.
Hold the paper with your hands, then pull the paper out slowly not to tear it.
Important
Do not pull the paper out from the front tray even though you can see the jammed paper at the
front tray. Pulling the paper out forcibly from the front tray may damage the machine.
2. Reload the paper, and press the OK button on the machine.
If you were not able to remove the paper out in step 1:
Follow the procedure below to remove the paper from the transport unit.
3. Turn the machine off, then unplug the power cord.
4. Open the document tray, then open the document cover.
5. Stand the machine with the right side facing down.
Important
If a USB flash drive is inserted in the USB flash drive port, remove it before you stand the
machine.
Stand the machine on a wide and flat surface such as a desk.
When you stand the machine, hold it securely and be careful not to hit it on a hard object.
6. Push the open lever to open the transport unit.