Section 5 - Before Calling For Service; Checklist; Troubleshooting - Manitowoc QM30 Series Installation And Use Manual

Section 5

Checklist

If a problem arises during operation of your ice machine, follow the checklist below before calling for service.
Problem
Ice machine does not
operate.
Ice machine does not release
ice or is slow to harvest.
Ice quality is poor
(soft or not clear).
Section 5
Before Calling for Service
Possible Cause
No electrical power to the ice
machine.
Toggle switch set improperly.
Low air temperature around ice
machine.
Ice machine is dirty.
Ice machine is not level.
Low air temperature around ice
machine.
Poor incoming water quality.
Water filtration is poor.
Ice machine is dirty.
Water inlet valve filter screen is dirty.
Water softener is working improperly
(if applicable).
Before Calling for Service
To Correct
Replace the fuse/reset the
breaker/turn on the main switch.
Move the toggle switch to the ON
position.
Air temperature must be at least
10°C (50°F).
Clean and sanitize the ice machine.
See pages 4-4.
Level the ice machine.
See page 2-2.
Air temperature must be at least
10°C (50°F).
Contact a qualified service
company to test the quality of the
incoming water and make
appropriate filter recommendations.
Replace the filter.
Clean and sanitize the ice machine.
See pages 4-4.
Remove the water inlet valve and
clean the filter screen.
See page 4-6.
Repair the water softener.
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