Advertisement
Before You Call
Surface element is too hot or not hot
enough
Surface element does not heat or
does not heat evenly
Scratches or abrasions
on cooktop
surface
•
Incorrect
surface
control
setting.
Adjust
power
level setting.
•
Be sure the correct
surface
control
is turned
on for element
needed.
Lightweight
or warped
pans used. Use only flat, evenly
balanced,
medium
or heavy-
weight
cookware.
Flat pans heat better than
warped
pans. Cookware
materials
and
weight
of the material
affect
heating.
Heavy and medium-weight
pans heat evenly.
Because lightweight
pans heat unevenly,
foods
may burn easily.
•
Coarse
particles
such as salt or hardened
soils between
cooktop
and utensils can cause
scratches.
Be sure cooktop
surface
and bottoms
of utensils are clean
before
usage.
Small
scratches
do not affect
cooking
and will become
less visible
with time.
Cleaning
materials
not recommended
for ceramic-glass
cooktop
have been used. Apply
the recommended
CookTop®
Cleaning
Creme to the ceramic
surface
(on the web visit
www.sears.com
for replacement
cooktop
cleaner,
item number
40079).
Buff with a non-
abrasive
cloth or sponge.
•
Cookware
with rough bottom
was used. Use smooth, flat-bottomed
cookware.
Brown streaks or specks on cooktop
•
Boilovers are cooked
onto surface.
Use razor blade
scraper
to remove
soil.
surface
Appliance
is not level
•
Be sure floor
is level,
strong,
and stable
enough
to
adequately
support
range.
If floor
is
sagging
or sloping,
contact
a carpenter
to correct
the
situation.
•
Poor installation.
Place oven rack in center
of oven. Place a level on the oven rack.
Adjust
leveling
legs at base of appliance
until the rack is level. Kitchen
cabinet
alignment
may make range
appear
not level. Be sure cabinets
are square
and have
sufficient
room for appliance
clearance.
Cannot move appliance
easily.
Appliance
must be accessible
for
service
Entire
appliance
does
not operate
•
Cabinets
not square or are built in too tightly.
Contact
builder
or installer
to make
appliance
accessible.
•
Carpet
interferes
with appliance.
Provide sufficient
space so appliance
can be lifted
over carpet.
Fan noise during cooking operation
•
Areas
of discoloration
with
metallic
•
sheen on cooktop
surface
Make
sure power
cord
is plugged
properly
into outlet.
Electrical
power
outage.
Check house lights to be sure. Call your local
electric
company
for service outage
information.
Service
wiring
is not complete.
Call 1-800-4-MY-HOME®
for assistance
(see back
cover).
A cooling
fan may automatically
turn on and off to cool internal
parts.
Some models
are equipped
with a cooling
fan that runs during
the cooking
process
to
cool internal
electronic
components.
It is normal
for this fan to continue
to run for an
extended
period
of time, even when the oven is off.
Mineral
deposits
from water
and food.
Remove using the recommended
CookTop®
Cleaning
Creme to the ceramic
surface
(on the web visit www.sears.com
for replace-
ment cooktop
cleaner,
item number
40079).
Buff with a non-abrasive
cloth or sponge
42
Advertisement
