Blackbox KV2004A User Manual

Blackbox KV2004A User Manual

Servswitch wizard dvi dl

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ServSwitch Wizard DVI DL
Control up to four computer systems and share
peripherals among them.
KV2004A supports one video head per channel, KV2204A supports two,
KV2304A supports three, and KV2404A supports four.
Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) •
Customer
FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 •
Support
Mailing address: Black Box Corporation, 1000 Park Drive, Lawrence, PA 15055-1018 •
Information
Web site: www.blackbox.com • E-mail: info@blackbox.com

BLACK BOX

May 2010
KV2004A
KV2304A
KV2204A
KV2404A
®

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Summary of Contents for Blackbox KV2004A

  • Page 1: Black Box

    Control up to four computer systems and share BLACK BOX ® peripherals among them. KV2004A supports one video head per channel, KV2204A supports two, KV2304A supports three, and KV2404A supports four. Order toll-free in the U.S.: Call 877-877-BBOX (outside U.S. call 724-746-5500) • Customer FREE technical support 24 hours a day, 7 days a week: Call 724-746-5500 or fax 724-746-0746 •...
  • Page 2 We‘re here to help! If you have any questions about your application or our products, contact Black Box Tech Support at 724-746-5500 or go to blackbox.com and click on “Talk to Black Box.” You’ll be live with one of our technical experts in less than 20 seconds.
  • Page 3 Interference Regulation of Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la classe A prescrites dans le Règlement sur le brouillage radioélectrique publié par Industrie Canada. 724-746-5500 | blackbox.com Page 3...
  • Page 4: Instrucciones De Seguridad

    El aparato ha sido expuesto a la lluvia; o D: El aparato parece no operar normalmente o muestra un cambio en su desempeño; o El aparato ha sido tirado o su cubierta ha sido dañada. 724-746-5500 | blackbox.com Page 4...
  • Page 5: Table Of Contents

    ..................................8 Introduction ..................................8 Features ..................................8 What’s Included ................................9 Additional Items You May Need ............................9 Hardware Description, Single-Head Version (KV2004A) ....................10 2.5.1 Front Panel ..............................10 2.5.2 Back Panel ............................... 11 Hardware Description, Multi-Head Versions (KV2204A, KV2304A, and KV2404A) ............12 2.6.1...
  • Page 6: Specifications

    , etc. ® ® ® Connectors: KV2004A: User Console: (1) DVI-I F (dual-link support), (2) USB Type A F (for keyboard and mouse, emulated), (2) USB Type A F (for USB 2.0 peripheral support, not emulated), (1) 3.5-mm audio jack;...
  • Page 7 Output: KV2004A: 5-VDC, 2.5-A; KV2204A, KV2304A, KV2404A: 5-VDC, 4-A; Power consumption: KV2004A: 12.5 watts, KV2204A, KV2304A, KV2404A: 20 watts Size: KV2004A: 1.73"H (1U) x 9.21"W x 4.72"D (4.39 x 23.39 x 11.99 cm); KV2204A, KV2304A, KV2404A: 4.375"H (2.5U) x 9.21"W x 4.72"D (11.13 x 23.39 x 11.99 cm) Weight: KV2004A: 1.87 lb.
  • Page 8: Overview

    ™ computer systems and share peripherals among them in a very flexible manner. The KV2004A can support one video head per channel, whereas the slightly larger KV2204A, KV2304A, and KV2404A units support two, three, and four video heads per chan- nel, respectively.
  • Page 9: What's Included

    • Combined dual-link DVI-I and USB (USB Type A to B) cable (EHN900024U-XXXX) • Audio cable (EJ110-XXXX) • Flash upgrade adapter plus standard 9.6-ft. (3-m) patch lead • For KV2004A: (2) rackmount brackets and (4) screws (RMK2007); For multihead versions: call tech support at 724-746-5500 724-746-5500 | blackbox.com Page 9...
  • Page 10: Hardware Description, Single-Head Version (Kv2004A)

    ServSwitch Wizard DVI DL 2.5 Hardware Description, Single-Head Version (KV2004A) 2.5.1 Front Panel Figure 2-2 shows the front panel of the ServSwitch Wizard DVI DL. Table 2-1 describes its components. Figure 2-2. Front panel. Table 2-1. Front-panel components. Number Component...
  • Page 11: Back Panel

    *NOTE: The OPTIONS port uses a 10p10c socket, which can accommodate both 10p10c connectors as well as the much more common 8p8c connectors, which are used on Ethernet leads and patch cables. The pin-outs for both types of connectors are listed in Appendix C. 724-746-5500 | blackbox.com Page 11...
  • Page 12: Hardware Description, Multihead Versions (Kv2204A, Kv2304A, And Kv2404A)

    V1 to V4, that show the video channels being switched. The seven-segment numeric display indicates the computer channel that is currently active. MODE button Press to determine which peripherals should be switched to another computer channel (will occur when you press the COMPUTER button). 724-746-5500 | blackbox.com Page 12...
  • Page 13: Back Panel

    (4) 3.5-mm RCA connectors Computer audio port: connect to the computer’s audio output socket, or sound card. (16) DVI-I connectors Connect to the computer’s video output or graphics card. (2) USB Type A connectors Connect to USB 2.0 peripheral devices. 724-746-5500 | blackbox.com Page 13...
  • Page 14: Installation

    There are two main mounting methods: • Via the (4) supplied self-adhesive rubber feet • Via optional rackmount brackets (RMK4007 for KV2004A; Call Tech Support for KV2204A, KV2304A, or KV2404A) Rack brackets: The optional brackets (plus four screws), enable the unit to be secured within a standard rack slot. See Figure 3-1.
  • Page 15 Figure 3-3. Connecting USB peripherals to the user console. 4. Video monitor(s): DVI-I (integrated) video ports are used throughout to enable digital DVI and/or VGA analog (via adapter cables) signals to be switched, as required. 724-746-5500 | blackbox.com Page 15...
  • Page 16 NOTE: On the rear panel of the unit, the connectors at each horizontal level (V1 to V4) will be switched through to the user con- sole DVI-I connector that is at the same level. From video monitors Figure 3-5. Connecting four video monitors to the user console. 724-746-5500 | blackbox.com Page 16...
  • Page 17: Computer Systems

    3. If required, use a stereo audio link cable (3.5-mm jacks at either end) to link the speaker port on the computer system to the audio port of the required channel on the rear of the unit. See Figure 3-7. From the speaker port on the computer Figure 3-7. Connecting a computer unit to the Wizard DVI DL unit. 724-746-5500 | blackbox.com Page 17...
  • Page 18 NOTE: On the rear panel of the unit, connectors belonging to the same channel are stacked vertically. The connectors at each horizontal level (V1 to V4) will be switched through to the user console DVI-I connector which is at the same level. See Figure 3-10. 724-746-5500 | blackbox.com Page 18...
  • Page 19: Power In Connection

    To connect the power adapter: 1. Attach the output lead from the power adapter to the 5V socket on the rear panel of the unit. See Figure 3-11. Figure 3-11. Connecting the power adapter. 724-746-5500 | blackbox.com Page 19...
  • Page 20: Switching Control By Computer

    1. Insert the 8p8c or 10p10c connector of the cable to the OPTIONS port on the rear panel of the unit. Figure 3-13. Connecting a computer remote control. 2. Connect the other end of the cable to a vacant serial port on the computer. 724-746-5500 | blackbox.com Page 20...
  • Page 21: Synchronizing Multiple Units

    3.2.5 Synchronizing Multiple Units ServSwitch Wizard DVI DL units can be connected together so that they operate in a synchronized manner. Thus, two KV2004A units can be made to switch two video heads in a similar manner to an KV2204A. Additonally, two KV2204A (dual) units could be made to resemble an KV2404A (quad), while two KV2404A units could be combined in order to switch up to eight video heads simultaneously.
  • Page 22: Managing Edid Video Display Information

    To refresh EDID information during use: 1. Enter the Configuration menu. 2. Press the F key to enter the Functions menu. 3. Press 2 and then the Enter key. 4. Press E and then Enter to exit the menu. 724-746-5500 | blackbox.com Page 22...
  • Page 23: Configuration

    Enter the Hotkey menu Ctrl + Alt Ctrl +Shift Alt + Shift Right Alt Left-Ctrl + Alt Right-Ctrl + Alt Hotkeys disabled NOTE: The Configuration menu is continued on the next page. 724-746-5500 | blackbox.com Page 23...
  • Page 24: General Configuration

    5 to choose Alt 2 to choose Ctrl + Shift 6 to choose Left-Ctrl + Alt 3 to choose Alt + Shift 7 to choose Right-Ctrl + Alt 4 to choose Right Alt 8 to disable the Hotkeys 724-746-5500 | blackbox.com Page 24...
  • Page 25: Mouse Switching

    • A Windows based upgrade computer with an RS-232 serial port • The latest version of the KVM Firmware Uploader and firmware files for the ServSwitch Wizard DVI DL unit (available from Black Box Technical Support—call 724-746-5500 or send an e-mail to info@blackbox.com) 724-746-5500 | blackbox.com...
  • Page 26 To use the KVM Firmware Uploader utility: 1. Obtain and run the KVM Firmware Uploader. (Contact Black Box Technical Support at 724-746-5500 or info@blackbox.com.) Download the latest ServSwitch Wizard DVI DL unit KVM Firmware Uploader from Black Box Technical Support and install it on a Windows based upgrade computer that will be connected to the ServSwitch Wizard DVI DL unit.
  • Page 27 A partial or failed upgrade may be rectified by performing another upgrade. WARNING: Running faulty or partially upgraded code may have unpredictable results and may damage your ServSwitch Wizard DVI DL unit or computing equipment. 724-746-5500 | blackbox.com Page 27...
  • Page 28: Operation

    Press the “MODE” button until the “USB2” LED is lit to switch only USB peripheral 2. NOTE: If an indicator flashes, it signifies that the respective peripheral is currently switched to another computer channel. 2. Press the “COMPUTER” button repeatedly to select the required computer channel. 724-746-5500 | blackbox.com Page 28...
  • Page 29: Select A Computer Using Hotkeys

    K to switch only the keyboard, video, and mouse U to switch only USB1 and USB2 2. Press and release the required channel number (1 to 4) using only the keys above the QWERTY section). 3. Release Ctrl and Alt. 724-746-5500 | blackbox.com Page 29...
  • Page 30: Select A Computer Using The Mouse Buttons

    CAUTION: Many monitors are fitted with automatic power saving relays that switch off after a few seconds when connected to an inactive computer. If you are using this type of monitor, do not use the “Cycle all port” mode. Continously switching the monitor’s relay on and off will eventually damage the monitor. 724-746-5500 | blackbox.com Page 30...
  • Page 31 To stop autoscanning: You can stop the autoscanning process in either of the following ways: • Press the COMPUTER button on the front panel, or • Select a specific channel using the hotkeys + channel number. 724-746-5500 | blackbox.com Page 31...
  • Page 32: Appendix A. What Is True Emulation

    True Emulation relies upon a high-speed circuit, called an Emulation Engine, to fully emulate the USB device identities and also interpret keyboard and mouse data streams. The result is full support for KVM switching control via hotkey presses or the third button/scroll wheel of a mouse. 724-746-5500 | blackbox.com Page 32...
  • Page 33 The emulated section of the switch is shown in blue and handles only the keyboard and mouse. The green enumerated section of the switch handles other USB devices and also uses the USB hubs to link with the computers. 724-746-5500 | blackbox.com Page 33...
  • Page 34: Appendix B. Default Edid Video Modes

    • 1360 x 765p at 60 Hz VESA STD • 1360 x 768p at 60 Hz • 1440 x 900p at 60 Hz VESA STD • 1280 x 720p at 60 Hz VESA STD • 1920 x 1080p at 60 Hz VESA STD 724-746-5500 | blackbox.com Page 34...
  • Page 35: Appendix C. Cable Pinouts

    Serial remote control and flash upgrade cable (10p10c) 10p10c connector DB9 female connector Multihead synchronization cable (8p8c) Master end Slave end 8p8c connector 8p8c connector Multihead synchronization cable (10p10c) Master end Slave end 10p10c connector 10p10c connector 724-746-5500 | blackbox.com Page 35...
  • Page 36: Appendix D. Safety Information

    Also, make sure that the total ampere rating of all the devices plugged into the wall outlet does not exceed the wall outlet’s ampere rating. 724-746-5500 | blackbox.com Page 36...
  • Page 37 Tech support the way it should be. Great tech support is just 20 seconds away at 724-746-5500 or blackbox.com. About Black Box Black Box Network Services is your source for more than 118,000 networking and infrastructure products. You’ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free, live 24/7 Tech support available in 20 seconds or less.

This manual is also suitable for:

Kv2304aKv2204aKv2404a

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