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For an introduction to the ServSwitch Elite, see Chapter 2. The ServSwitch Elite product codes covered in this manual are: KV7118SA KV7148FA This manual also includes information about the acessories with these product...
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SERVSWITCH ELITE™ TRADEMARKS USED IN THIS MANUAL Apple and Macintosh are registered trademarks of Apple Computer, Inc. Compaq is a registered trademark of Compaq Computer Corporation. Hewlett-Packard, HP, and HP9000 are registered trademarks of Hewlett-Packard. IBM, PC/AT, PS/2, RISC System/6000, and RS/6000 are registered trademarks of International Business Machines Corporation.
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FCC/IC STATEMENTS FEDERAL COMMUNICATIONS COMMISSION CANADIAN DEPARTMENT OF COMMUNICATIONS RADIO FREQUENCY INTERFERENCE STATEMENTS This equipment generates, uses, and can radiate radio frequency energy and if not installed and used properly, that is, in strict accordance with the manufacturer’s instructions, may cause interference to radio communication. It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart B of Part 15 of FCC rules, which are designed to provide reasonable protection against such interference when the equipment is...
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SERVSWITCH ELITE™ BZT COMPLIANCE STATEMENT BZT HINWEIS Hiermit wird bescheinigt, daß dieses Gerät in Übereinstimmung mit den Bestimmugen der BMPT-AmtsblVfg 243/1991 funk-enstört ist. Der vorschriftsmäßige Betrieb mancher Gerät (z.B. Meßsender) kann allerdings gewissen Einschränkungen unterliegen. Beachten Sie deshalb die Hinweise in der Bedienungsanleitung.
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NOM STATEMENT NORMAS OFICIALES MEXICANAS (NOM) ELECTRICAL SAFETY STATEMENT INSTRUCCIONES DE SEGURIDAD 1. Todas las instrucciones de seguridad y operación deberán ser leídas antes de que el aparato eléctrico sea operado. 2. Las instrucciones de seguridad y operación deberán ser guardadas para referencia futura.
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SERVSWITCH ELITE™ 12. Precaución debe ser tomada de tal manera que la tierra fisica y la polarización del equipo no sea eliminada. 13. Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos, poniendo particular atención a los contactos y receptáculos donde salen del aparato.
TABLE OF CONTENTS Contents Chapter Page 1. Specifications ..................... 9 2. Introduction ..................... 11 2.1 Overview .................... 11 2.2 Key Features ..................12 2.2.1 Flexibility and Versatility ............12 2.2.2 Improved Video Quality ............12 2.2.3 Ease of Use and Maintenance ..........12 2.3 Possible System Configurations ............
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SERVSWITCH ELITE™ Contents (continued) Chapter Page 4. Operation and Configuration (continued) 4.2 Higher-Level Operation and Configuration: The FUNCTIONS Menu (continued) 4.2.7 Assigning Unique Names to the Computers and Slaves in the System ............45 4.2.8 Changing the Menu Attributes ..........47 4.2.9 Changing the Attributes of the Ststus Flag ......
CHAPTER 1: Specifications 1. Specifications Compliance — EMI/RFI: CE; CISPER-A; FCC Part 15 Subpart B Class A, DOC Class/MDC classe A; Electrical Safety: UL ® 1950, cUL, TUV/GS, EN 60950 Standards — VGA, SVGA, and XGA video Compatibility — Video: VGA, SVGA, XGA, GTX, or GTX1XX; also IBM RS/6000 and HP9000, although RS/6000 requires special cabling and RS/6000 and HP9000 sync-on- green applications require video adapters;...
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Size — KV7118SA: 1.8"H (1U) x 17"W x 10.8"D (4.4 x 43.2 x 27.4 cm); KV7148FA: 3.5"H (2U) x 17"W x 10.8"D (8.9 x 43.2 x 27.4 cm) Weight — KV7118SA: 9.1 lb. (4.1 kg); KV7148FA: 10.3 lb. (4.6 kg)
Switches to expand the system and connect user consoles to any of up to 64 computers. With one single-user (our product code KV7118SA) ServSwitch Elite, users at a single user console (monitor, keyboard, and mouse station) can access any of as many as eight IBM ®...
SERVSWITCH ELITE™ 2.2 Key Features 2.2.1 F LEXIBILITY AND ERSATILITY The ServSwitch Elite is compatible with several types of keyboards and mice, including: • Industry-standard IBM PS/2 ® compatible keyboards and mice, including Logitech™ 2- and 3-button types; • RS/6000 and HP9000 keyboards and mice; •...
CHAPTER 2: Introductiom • Configuration NVRAM. The ServSwitch Elite uses nonvolatile RAM (NVRAM), which makes it easy to configure the Switch using commands entered from your keyboard. The NVRAM stores the resulting configuration until you decide to change the configuration settings again, even if the Switch is turned off or unplugged. •...
SERVSWITCH ELITE™ Keyboard Mouse Monitor SINGLE-USER SERVSWITCH ELITE (KV7118SA) Keyboard-, Mouse-, and Video- Extension Cables CPUs Figure 2-1. A system with one single-user Switch. Console 1 ..... Console 4...
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CHAPTER 2: Introductiom 2.3.2 M ULTIPLE ERVSWITCH LITE YSTEMS For systems with a large number of computers, ServSwitch Elites can be cascaded in a master/slave configuration to connect up to 64 computers. You can cascade Switches by connecting a “slave” (subsidiary) unit’s console port to one of the computer ports on the “master”...
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SERVSWITCH ELITE™ Console 1 ... . Console 4 Monitor Monitor Keyboard Mouse Mouse Keyboard MASTER 4x8 SWITCH Keyboard-, Mouse-, SLAVE SINGLE-USER SWITCH and Video- Extension Cables CPUs Figure 2-4. A cascaded system with a 4x8 Switch master.
CHAPTER 3: Installatiom 3. Installation 3.1 Unpacking the Switch/The Complete Package We ship the ServSwitch Elite in packaging designed to protect the system during shipping and handling. We recommend that you save the carton and packing materials in case you need to transport the Switch later. The complete ServSwitch Elite system you should have received includes: •...
SERVSWITCH ELITE™ 3.3 Rackmounting Switches (Optional) Rackmount kits are available if you want to mount either model of the ServSwitch Elite in an EIA-standard 19" equipment rack. (This is especially useful if you want to attach the Switch to computers that are already mounted in the same or adjoining racks.) Figure 3-1 on the next page shows how to attach the mounting brackets from the RMK19E kit to the single-user Switch;...
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CHAPTER 3: Installatiom Figure 3-1. Rackmounting the single-user Switch with the RMK19E kit. Figure 3-2. Rackmounting the 4x8 Switch with the RMK19E4 kit.
SERVSWITCH ELITE™ 3.4 The Installation Procedure Use the procedures described in the following subsections to install your ServSwitch Elite system. Refer to Figure 3-6 (for the single-user model) and Figure 3-7 (for the 4x8 model) on page 24 for general guidelines about where Switch components are and what they’re for.
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CHAPTER 3: Installatiom To connect a cascaded ServSwitch Elite system, take these steps, referring to Figures 3-4 and 3-5 on the next page: 1. Plug keyboard-, mouse-, and video-extension cables into a set of console connectors on the rear panel of the slave Switch. If your slave is a single-user unit, the keyboard, mouse, and monitor connectors will be the only console connectors you have to choose from.
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SERVSWITCH ELITE™ Master Switch—CPU ports remain Port 1 logically numbered 1 through 8 Keyboard-, Mouse-, and Video-Extension Cables Console Slave Switch—CPU ports become Port logically numbered 1-1 through 1-8 Figure 3-4. Cascaded ServSwitch Elite system with a single-user master Switch. Master Switch—CPU ports remain logically numbered 1 through 8 Keyboard-,...
CHAPTER 3: Installatiom 3.4.3 C ONNECTING THE ONSOLE QUIPMENT Each ServSwitch Elite console consists of a keyboard, a mouse or trackball, and a monitor. Note that the keyboard and mouse ports on the rear panel of the Switch are PS/2 style 6-pin mini-DIN connectors, and each monitor port is a VGA/SVGA style HD15 connector.
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SERVSWITCH ELITE™ Auxiliary Power From CPU 3’s Inlet Video Port To Monitor Power From From To CPU 3’s To CPU 3’s Keyboard Mouse Switch Keyboard Port Mouse Port Figure 3-6. Rear panel of the single-user ServSwitch Elite. Power From Keyboard From Mouse Switch To Monitor...
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CHAPTER 3: Installatiom 6-Pin 6-Pin mini-DIN mini-DIN HD15 10" (25.4 9" (22.9 Cross-section: Central video strand Keyboard and mouse strands molded to sides Figure 3-8. The User-Extension and CPU-Extension Cables.
SERVSWITCH ELITE™ 3.4.4 C ONNECTING THE OMPUTERS Computer CPUs can be attached to the ServSwitch Elite through the CPU ports on its rear panel. Because the keyboard and mouse connectors on both the Switch and standard PCs are 6-pin mini-DIN female, and the video connectors on both the Switch and standard PCs are HD15 female, you can use our special three-in- one CPU-Extension Cables (not included, our product code EHN408) or regular male-to-male keyboard-, mouse-, and video-extension cables (not included) to...
CHAPTER 3: Installatiom Thirdly, if you want to connect an RS/6000 workstation with a 3C3 female video port or an HP9000 workstation, both of which use the “composite sync on green” video format, you’ll need to use the video adapter included with the RS/6000 Converter Kit (KV7160A) or HP9000 Converter Kit (KV7170A) respectively.
SERVSWITCH ELITE™ 3.5 Initial Power-Up: Turning On the System The first time you power up your ServSwitch Elite system, do it this way: 1. If you haven’t already done so, attach its power cord to the Switch and plug the cord into a utility (mains) outlet. 2.
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CHAPTER 3: Installatiom 4. The single-user ServSwitch Elite model automatically makes the startup-port selection: By default, the single-user model will switch its console to CPU port 1. The consoles’s monitor should display the number of the CPU port it’s connected to in a “status flag” box that looks something like this: If the monitor doesn’t display rev-level info or a status flag, check to make sure that it’s plugged in, turned on, and connected to the Switch.
SERVSWITCH ELITE™ 4. Operation and Configuration Basic operation of the ServSwitch Elite is performed through the keyboard and a series of windows and menus that appear on the console display. Through these menus, you can perform functions such as switching between computers and checking port/computer status.
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CHAPTER 4: Operation and Configuration Table 4-1. Keyboard Commands/Effects of the ServSwitch Elite’s On-Screen Display Key(s) Perform This Action or Are Affected This Way [Print Screen] If pressed once, opens the single or master Switch’s on-screen display to the main SERVSWITCH ELITE menu. For effects if pressed more than once, see Table 3-2 below.
SERVSWITCH ELITE™ 4.1 Basic Operation You can do basic things with the ServSwitch Elite, like switching between its computer ports or checking computer/port status, from the main window of the Switch’s on-screen display. Pressing [Print Screen] brings this SERVSWITCH ELITE window up on screen; it lists all of the ports in the system, any associated computer names, and the status of each port.
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CHAPTER 4: Operation and Configuration 2. Move the highlight bar to the computer you want to switch to in one of three ways: • Use the up-arrow and down-arrow keys ([↑] and [↓]). • If the computers/slaves are listed in the SERVSWITCH ELITE window by their port numbers: Press the number key(s) corresponding to the computer’s port number.
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SERVSWITCH ELITE™ SERVSWITCH ELITE SERVSWITCH ELITE PORT NAME NAME PORT MAGIC CENTRALOFC CENTRALOFC DOWNTOWN SALES-C FOREIGN SALES-B MAGIC SALES-A SALES-A DOWNTOWN SALES-B FOREIGN SALES-C F1 HELP F2 FUNCTIONS F1 HELP F2 FUNCTIONS Figure 4-1. The main SERVSWITCH ELITE menu for a hypothetical ServSwitch Elite 4x8 system with seven computers, ordered by port number (left) and name (right).
CHAPTER 4: Operation and Configuration 4.1.2 C HECKING OMPUTER TATUS The SERVSWITCH ELITE window shows port/computer status, so you can determine: • Which ports are currently active and whether they have a computer or a slave ServSwitch Elite connected, and •...
• Displaying ServSwitch Elite firmware version and settings (see Section 4.2.2). • Saving system settings (see Section 4.2.3). • Resetting the selected CPU’s mouse and keyboard ports (see Section 4.2.4). • Single-user (KV7118SA) model only: Broadcasting to multiple computers in the system (see Section 4.2.5). Configuration functions (the SETUP submenu): •...
CHAPTER 4: Operation and Configuration 4.2.1 S CANNING THE OMPUTERS IN THE YSTEM When you place it in “scan mode,” the ServSwitch Elite automatically switches the video connection sequentially from port to port (computer to computer), so you can observe the state of any or all of the computers in the system. Instead of sequential uniform scanning, you can set up a scan mode that includes specific computers in, or excludes them from, the scan.
SERVSWITCH ELITE™ 4.2.2 D ISPLAYING ERSION NFORMATION AND EVICE ETTINGS To make troubleshooting and supporting the system easier, the ServSwitch Elite's firmware-version number can be displayed along with specific keyboard and mouse information for the currently selected computer. To display this information, take these steps: 1.
CHAPTER 4: Operation and Configuration 4.2.3 S AVING THE ARDWARE ONFIGURATION Whenever computers are added to or removed from the system, or whenever there is a change in any keyboard or mouse, the hardware-configuration settings should be saved to the ServSwitch Elite’s nonvolatile memory. If the settings are not saved, they will be lost whenever Switch power is lost or turned off.
ROADCAST INGLE ODEL With the single-user (KV7118SA) ServSwitch Elite’s “broadcasting” feature, you can simultaneously control more than one computer in a system. (At least the Switch attempts to send keystrokes and mouse commands to the selected computers simultaneously; however, some computers might inhibit and thus delay the transmission.) This feature is useful when you want to make sure that all selected...
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CHAPTER 4: Operation and Configuration 4. Press [Enter]. The BROADCAST SETTINGS window appears: BROADCAST SETTINGS PORT KEYBOARD MOUSE Figure 4-3. The BROADCAST SETTINGS window. 5. For each port listed, select whether or not you want the computer to receive broadcast keyboard or mouse data. Use the up- and down-arrow ([↑] and [↓]) keys to move up and down the port list, the right- and left-arrow ([←] and [→]) keys to move back and forth between the columns, and the [+] or [–] key to toggle between “YES”...
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SERVSWITCH ELITE™ 3. Using the up- and down-arrow ([↑] and [↓]) keys, move the highlight bar to the number of the master port (shown here as “1-1,” “2-1,” and so on) that hosts a slave with a port you want to broadcast to. 4.
CHAPTER 4: Operation and Configuration 4.2.6 S ETTING A ATTERN While the ServSwitch Elite is equipped with a standard scan routine for sequentially connecting each computer to the monitor, keyboard, and mouse (refer to Section 4.2.1), you can configure a “custom scan” of any or all of the computers that follows a particular pattern or sequence.
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SERVSWITCH ELITE™ 5. Press the [Tab] or right-arrow ([→]) key to move the highlight bar to the SEC column and use the keyboard keys to enter a time value in seconds (up to 255) that you want this computer to be connected to the console (viewable on the monitor) before the Switch switches to the next computer in the scan.
CHAPTER 4: Operation and Configuration 4.2.7 A SSIGNING NIQUE AMES TO THE OMPUTERS AND LAVES IN THE YSTEM It might be helpful to assign unique names to each computer and slave in your ServSwitch Elite system as a means of easy identification. For example, in a network environment, the names can be the same as those assigned in the network for each computer.
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SERVSWITCH ELITE™ 5. Using the up- and down-arrow ([↑] and [↓]) keys, move the highlight bar to the PORT entry that you want to give a name or change the name of. Type in a name up to 12 alphanumeric characters long; valid characters are the uppercase letters “A”...
CHAPTER 4: Operation and Configuration 4.2.8 C HANGING THE TTRIBUTES The menus and windows displayed on the monitor can be altered in visual appearance to suit the particular use of the system (and on a 4x8 Switch, you can do so independently for each console). Certain adjustments can be made to the menus so that: •...
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SERVSWITCH ELITE™ 4. Press [Enter]. The PHYSICAL ATTRIBUTES window appears: PHYSICAL ATTRIBUTES RESOLUTION HEIGHT HORIZONTAL VERTICAL BACKGROUND HIGHLIGHT TEXT DELAY TIME ORDER PORT Figure 4-6. The PHYSICAL ATTRIBUTES window. 5. Highlight any setting you want to change and use the [+] and [–] keys to cycle to the desired value.
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CHAPTER 4: Operation and Configuration Determines the background color of the menus and windows. Background Possible choices are 0 (black), 1 (blue), 2 (light green), 3 (cyan), 4 (red), 5 (magenta), 6 (yellow), and 7 (white). The factory-default value is 1 (blue). Highlight Determines the color of the highlight bar appearing in the menus and windows.
SERVSWITCH ELITE™ 4.2.9 C HANGING THE TTRIBUTES OF THE TATUS The small on-screen box called the “status flag” indicates the currently connected computer and can be set to appear on the screen whenever the system is operating. You can alter how and where the flag appears on the screen (on a 4x8 Switch, you can do so independently for each console) by changing one or more of the following attributes: •...
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CHAPTER 4: Operation and Configuration 5. Highlight the setting(s) you want to change and use the [+] and [–] keys to cycle to the desired value. Repeat this step as necessary. The flag attributes whose values you can change include: Attribute Effect on Status-Flag Appearance Enabled...
SERVSWITCH ELITE™ 4.2.10 A SSIGNING PECIFIC EVICE YPES In situations where one or more of the computers attached to the ServSwitch Elite need a special type of monitor or device, it may be necessary to assign that device type to the port number associated with that computer. Also, when you cascade you must make the master Switch aware of the slaves through this assignment.
CHAPTER 4: Operation and Configuration 5. To assign to a monitor or device type, highlight the port you want and use the [+] and [–] keys to cycle to the value that corresponds to the particular monitor or slave type. NOTE The proper setting for a slave ServSwitch Elite is “8PORT.”...
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SERVSWITCH ELITE™ 5. Type in the password and press [Enter]. (The factory-default password is “ELITE”; because [Caps Lock] is disabled while the Switch’s display is on screen, you’ll have to hold down [Shift] while you type this in.) The rest of the window components become accessible: SECURITY CONFIGURATION PASSWORD...
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CHAPTER 4: Operation and Configuration • To set a delay period that the Switch will wait before locking your console after detecting that its keyboard and mouse have become idle, highlight TIME DELAY, then choose either “OFF” (automatic lockout disabled, the factory-default setting) or a numeric value in seconds from “1”...
SERVSWITCH ELITE™ 4.3 Resetting the ServSwitch Elite If your keyboard or mouse locks up, and resetting the CPU’s keyboard and mouse ports doesn’t help (see Section 4.2.4), you can trying pushing the Reset button on the ServSwitch Elite’s rear panel in order to reset the Switch. Doing so might allow you to recover the device settings without rebooting your computers.
CHAPTER 5: Troubleshooting 5. Troubleshooting 5.1 Common Problems Here are some difficulties that people sometimes have with the ServSwitch Elite, along with possible causes and solutions. If you don’t see your problem here, or if the suggestions here don’t help you, call Black Box Technical Support (see Section 5.2).
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SERVSWITCH ELITE™ Keyboard strokes shifted (swaps upper case for lower case). Computer left keyboard in shifted state when last connected. Press both [Shift] keys. Boot-time mouse errors for all computers. 1. Loose mouse connection? Check that all cables are well seated; make sure that mouse and keyboard cables are not swapped.
CHAPTER 5: Troubleshooting 5.2 Calling Black Box If you determine that your ServSwitch Elite is malfunctioning, do not attempt to alter or repair the unit. It contains no user-serviceable parts. Contact Black Box Technical Support at 724-746-5500. Before you do, make a record of the history of the problem. We will be able to provide more efficient and accurate assistance if you have a complete description, including: •...
SERVSWITCH ELITE™ Appendix A: Keyboard Commands for the On-Screen Display You can use these keys and key sequences to navigate the ServSwitch Elite’s on- screen menus and to select on-screen options: [Print Screen] Pressing once activates on-screen display on single or master Switch;...
APPENDIX B: Upgrading the Firmware Appendix B: Upgrading the Firmware The ServSwitch Elite’s processor firmware is stored in an EPROM chip mounted on the Switch’s motherboard. If you ever need to upgrade the Switch’s firmware, you will have to replace this chip. To do so, take these steps: CAUTION! The EPROM chip and other components inside the ServSwitch Elite can be damaged by static electricty, so take every reasonable precaution...
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SERVSWITCH ELITE™ EPROM NVRAM Figure A-1. The location of the EPROM. 6. Carefully insert the new firmware EPROM into the socket, making sure that the orientation notch on the EPROM chip matches the outline of the socket and drawing on the circuit board (refer to Figure A-1 on the previous page). Press firmly to make sure that the chip is seated properly in the IC socket, then do one last visual inspection to make sure that all of the pins on the new chip go straight into the socket.
APPENDIX C: RS/6000 Handling Appendix C: RS/6000 Handling The IBM RISC System/6000, better known by its shorter name “RS/6000,” differs significantly from standard PC-type computers, but the ServSwitch Elite is designed to support most RS/6000 systems. The RS/6000 utilizes a slightly different power-up sequence on the keyboard to allow identification of the RS/6000 series of keyboards.
SERVSWITCH ELITE™ Appendix D: Interface Pinouts D.1 IBM PC/AT Compatible Keyboard Pinout on 5-pin DIN connectors: Female Male Signal/Circuit Signal Signal Name Function Source Keyboard Clock Timing Computer Keyboard Data Data Keyboard Keyboard Reset Control Computer Ground Ground +5 VDC Voltage Computer This line/signal was used by XT and very early AT computers to reset the keyboard.
APPENDIX D: Interface Pinouts D.3 IBM PS/2 Compatible Keyboard and Mouse Standard pinout on 6-pin mini-DIN connectors: Female Male Signal/Circuit Signal Signal Name Function Source Keyboard or Mouse Data Keyboard or Mouse Data Reserved Ground Ground +5 VDC Voltage Computer Keyboard or Mouse Timing Computer...
SERVSWITCH ELITE™ D.4 IBM Video Graphics Array (VGA), Super Video Graphics Array (SVGA) Original standard pinout on HD15 (DA15) connectors: Male Female 10 10 Signal/Circuit Signal Signal Name Function Source Data Computer Green Data Computer Blue Data Computer ID 2 Control Monitor No Connection...
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