Toshiba DP5000 Series Quick Reference Manual page 2

Call Forward - Any Calls (Internal & External)
Enter the button sequence below
All Calls: Press Ext. + #6011 + Destination Number
Busy: Press Ext. + #6021 + Destination Number
No Answer: Press Ext. + #6031 + Destination Number + Timer
(seconds, 2-digits) + #
Busy No Answer: Press Ext. + #6041 + Destination Number +
Timer (seconds, 2-digits) + #
Cancel: Press Ext. + #6051
Call Park Orbits
To park a call
1. While on a call, press Call Park.
2. Specify the Park Orbit using one of the following:
• Press * and the system automatically selects a General Park Orbit
between 7000~7019. The chosen orbit appears on the LCD.
• Enter a valid extension.
• Press # and the system automatically selects your extension as
the orbit.
3. Hang up. If the parked call is not retrieved, the call rings back to
your phone.
To retrieve a parked call
1. Press Call Park.
2. Enter the Orbit Number where the call is parked.
Call Transfer
Simple Transfer
1. While on a call, press TRNS soft key.
2. Dial the extension number and the call is transferred.
If your telephone doesn't have a display, or if you would like to
announce the call
1. While on a call, press .
2. Dial the extension number. (Optional: Stay on the line to announce
the call).
3. Hang Up.
Note During call transfer you can reconnect to the original
caller by pressing your flashing extension button.
Conference Calls
1. While on a call, press .
2. Call another station or outside line.
3. When the called party answers, press . All parties are
conferenced.
Note If you receive a busy tone or if the station does not answer,
press the flashing line button to return to the original call.
4. Repeat Steps 1~3 to add more lines. You can conference up to
eight parties.
To transfer conference control
Note When the person who initiates the conference (master) hangs
up, control transfers to the first internal station added to the
conference. If no internal stations are in the conference, the call
disconnects.
1. Perform Steps 1 and 2 above to add the line to which you wish to
transfer conference control.
2. Announce the call and hang up to transfer the call. This station is
now the conference "master" with the ability to add or delete
parties.
Conference Calls
continued
To hold a conference call
If you are the "master" conference controller,
press once (or twice for Executive Hold) to place the
conference call on hold.
The conference continues and you can join at any time without
giving up "master" abilities. Music-on-hold is suppressed in this
mode.
To conference two outside Lines
1. While talking on an outside call, press .
2. Access an outside line.
3. After the party answers, press twice and hang up.
Note If you receive a busy tone or if the station does not answer,
press the flashing line button to return to the original call.
Hold
1. To place a call on Hold, press the button.
2. To return to the held call, press the held line's button.
If you do not return to the held call, it rings back to your phone. If
you are busy on another call, you hear two tone bursts. If the held
party hangs up, the call is released.
To place a call on Exclusive Hold
While on a call, press twice. This places the call on Exclusive
Hold; no one else will be able to access that line.
To place a call on Automatic Hold
While on a call, press another extension button to receive/
originate a new call. You can switch between calls without having to
press .
Make sure this feature is programmed on your system; if not,
existing calls will drop.
Mic/Mute Button
Mute on the IP5000-series telephones mutes not only the microphone
but also the handset microphone as well. The MIC button on the
telephones toggles between Mic and Mute. When Mic button is lit,
handsfree communication is supported, when is pressed and light
0
is off, Mute is enabled.
During a handsfree conversation, press the Mic key, the red
indicator will turn off; the microphone and handset are muted.
Press the Mic key again to resume hands free communication, the
red indicator will turn on.
One Touch
To store a number on the One Touch button
1. Dial #9876.
2. Press a One Touch button.
3. Enter the number to be stored.
4. Press the One Touch button again.
Note One Touch buttons must be programmed on a Programmable
Feature Button.
Paging
To make an All Call Page
1. With the handset off-hook, press All Call Page. This pages all
phones in the All Call Page Group, and may page external speakers
(depends on programming).
2. Make your announcement, then hang up.
Speed Dial
To store a Station Speed Dial Number
1. Dial 9876.
2. Press .
3. Enter a Speed Dial Code (100~199).
4. Enter the number to be stored (32 digits max.).
5. Press button to store the entry.
6. Repeat steps 2~5 to add more speed dial numbers.
7. To end programming session, lift and replace the handset.
To clear a number from a Station Speed Dial code
Repeat the previous procedure skipping Step 4.
To make a call using Speed Dial
1. Lift the handset. Press , then dial the Speed Dial Number.
2. Access an outside line (if necessary).
Note You may need to lift the handset and access an outside line
before pressing (depending on your telephone setup).
Shift Key
Note This feature is only available on a 9-Line display telephone.
If the LCD screen is set to view buttons 11-20 and a call comes in on
button 1, the phone will ring and the caller ID information will display on
top of the screen. Press the "shift" key to view buttons 1-10 and answer
the call.
History Key
Incoming calls to your extension with Caller ID can be recorded into a
rolling list that is saved on your telephone. The call information is placed
in the list along with the number, name (if provided), time and date of
the call, and status of the call (answered, abandoned, or redirected). You
can access this list from an LCD telephone with a flexible Caller ID or
button.
0
To view saved Caller ID information
1. When your station is idle, press the Caller ID or (Insert History
label) button. The Caller ID LED lights green and the latest record
displays.
2. Use the soft keys (Next, Prev, Call or Exit) to view and place calls.
Note Caller ID is displayed when a call is first answered
and will be displayed for the first 15 seconds of the telephone call.
Voicemail
First time user
1. Dial the Voicemail Number 333_
2. Dial the default password 1234
3. You are then given a list of options:
or you will hear a tutorial which will talk you through setting up
your mailbox
Press 1 to Play messages
Press 2 to Send a new message to a specific Mailbox
Press 3 to Manage your Mailbox
Press 0 to Exit user mode
Manage Your Mailbox (Opt 3)
Press 1 to record your greeting (Message callers hear when reaching
your mailbox) and follow prompts
Press 2 to user options (Do not disturb, call screening, security code,
busy greetings etc)
Press 3 to manage your lists
Press 9 to return to the previous menu
Note You can record up to 7 greetings, the greeting that you select is
the greeting that callers will hear on reaching your mailbox.
Accessing Messages whilst out of the Office
1. Dial the main company number
2. Hit the * key
3. Enter Mailbox (extension number) followed by #
4. Then enter 1234# (or your own personal password
followed by #)
Message Play Back
1. Dial the voicemail number 333_or press message key (if message
waiting - red light flashing)
2. Dial the password xxxx #
3. You are then given a list of options:
Play Messages (Opt 1)
Press 1 to listen to message
Press 2 to save
Press 3 to Delete
Press 5 to forward to another subscriber
Press 6 to reply
Press 7 special functions
Press *1 replay current message
Press *2 play Previous message
Press 9 to return to the menu
Send Messages (Opt 2)
1. Enter a User ID (extension number) record message and press # #
to send or select from the following:- and follow promts
00 Directory plus name
01 Personal List (1~7)
02 System List (1~7)
telecom solutions
Pinnacle Telecom (Wales) Ltd, Fairway House,
Links Business Park, St Mellons, Cardiff, CF3 0LT.
Tel: 029 2036 5200 Fax: 029 2036 5201
Email: telecoms@pinnacle-group.co.uk
Web: www.pinnacle-group.co.uk