ATEN CS1798 User Manual
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ATEN CS1798 User Manual

8/16-port usb hdmi kvm switch
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8/16-port USB HDMI KVM Switch
CS1798 / CS17916
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Summary of Contents for ATEN CS1798

  • Page 1 8/16-port USB HDMI KVM Switch CS1798 / CS17916 User Manual www.aten.com...

  • Page 2: Emc Information

    CS1798 / CS17916 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.

  • Page 3: Sj/T 11364-2006

    CS1798 / CS17916 User Manual SJ/T 11364-2006 The following contains information that relates to China.

  • Page 4: User Information

    CS1798 / CS17916 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call this number: International 886-2-8692-6959 China 86-10-5255-0110 Japan 81-3-5615-5811 Korea 82-2-467-6789 North America...

  • Page 5: Package Contents

    © Copyright 2015 ATEN® International Co., Ltd. Manual Date: 2015-08-19 ATEN and the ATEN logo are registered trademarks of ATEN International Co., Ltd. All rights reserved. All other brand names and trademarks are the registered property of their respective owners.

  • Page 6: Table Of Contents

    Rear View CS1798 ........
  • Page 7 CS1798 / CS17916 User Manual Grouping Ports into “Vertical” Channels ..... . . 27 Channels Diagram........27 Chapter 3.
  • Page 8 North America ......... . . 70 CS1798 / CS17916 Connection Tables ......71 Specifications .

  • Page 9: About This Manual

    CS1798 / CS17916 User Manual About this Manual This User Manual is provided to help you get the most from your CS1798 / CS17916 system. It covers all aspects of installation, configuration and operation. An overview of the information found in the manual is provided below.

  • Page 10: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...

  • Page 11: Chapter 1. Introduction

    USB keyboard, USB mouse, and monitor console. The CS1798 / CS17916 can be cascaded up to three levels – to control up to 512 computers (CS1798); or two levels – up to 256 computers (CS17916) – all from a single console.
  • Page 12 CS1798 / CS17916 User Manual cabling setups. Therefore, the functions of both types are not available in one installation. 2. For PC compatible computers. Mac and Sun computers must use the USB cable connections (see Cables, page 6).

  • Page 13: Features

    HDMI interface computers and two additional USB 2.0 devices HDMI compatible Cascadable to three levels – control up to 512 computers (CS1798); or two levels – up to 256 computers (CS17916)* Multi-display feature – stack up to eight CS1798 / CS17916 units and...
  • Page 14 Multilingual keyboard mapping – supports English (US), English (UK), French, German, Japanese, Korean, Traditional Chinese, and Spanish Note: 1. CS1798 cascade to CS1798 only. 2. The USB 2.0 hub cannot be accessed through the switch by computers on the second or third level of a cascaded installation.

  • Page 15: Requirements

    1. Introduction Requirements Console An HDMI compatible monitor capable of the highest possible resolution that you will be using on any computer in the installation Note: For multi-display installations, multiple monitors are required. See Multi-display Installation, page 25, for details. A USB mouse A USB keyboard Speakers (optional)

  • Page 16: Cables

    6.0 and higher OS 9 to 10.6 (Snow Leopard) Note: 1. Supports Linux Kernel 2.6 and higher. 2. The CS1798 / CS17916 has a built-in USB 2.0 hub, and does not support PCs or operating systems that do not support USB 2.0.

  • Page 17: Components

    1. Introduction Components Front View CS1798 1 & 2 5 6 7 8 Component Description Port Selection For manual port selection (see Port Selection, page 30, also): Pushbuttons Press a port selection pushbutton for less than two seconds to bring the KVM, USB hub, and audio focus to the computer attached to its corresponding port.
  • Page 18 Firmware The firmware upgrade cable that transfers the firmware Upgrade Port upgrade data from the administrator's computer to the CS1798 / CS17916 plugs into this RJ-11 connector. USB 2.0 Hub USB 2.0 peripherals (printers, scanners, etc.) can plug into this port (this may require an extra power adapter).

  • Page 19: Front View Cs17916

    1. Introduction Front View CS17916 1 & 2 5 6 7 8 Component Description Port Selection For manual port selection (see Port Selection, page 30, also): Pushbuttons Press a port selection pushbutton for less than two seconds to bring the KVM, USB hub, and audio focus to the computer attached to its corresponding port.
  • Page 20 Firmware The firmware upgrade cable that transfers the firmware Upgrade Port upgrade data from the administrator's computer to the CS1798 / CS17916 plugs into this RJ-11 connector. USB 2.0 Hub USB 2.0 peripherals (printers, scanners, etc.) can plug into this port (this may require an extra power adapter).

  • Page 21: Rear View Cs1798

    USB mouse, and speakers plug in here. Each connector is marked with an appropriate icon to indicate itself. Grounding Terminal The grounding wire used to ground the CS1798 / CS17916 attaches here. (Optional) USB 2.0 Hub USB 2.0 peripherals (printers, scanners, etc.) can plug into this port (this may require an extra power adapter).

  • Page 22: Rear View Cs17916

    USB mouse, and speakers plug in here. Each connector is marked with an appropriate icon to indicate itself. Grounding Terminal The grounding wire used to ground the CS1798 / CS17916 attaches here. (Optional) USB 2.0 Hub USB 2.0 peripherals (printers, scanners, etc.) can plug into this port (this may require an extra power adapter).

  • Page 23: Chapter 2. Hardware Setup

    Overview For convenience and flexibility that allows mixing multiple platforms, the CS1798 / CS17916 design utilizes custom USB HDMI KVM cables that serve as intermediaries between the switch and the connected computers (refer to the installation diagram on page 20).

  • Page 24: Stacking And Rack Mounting

    CS1798 / CS17916 User Manual Stacking and Rack Mounting The CS1798 / CS17916 can be stacked on the desktop or rack mounted at the front or rear of the rack. The following sections take you through the procedures for each method.

  • Page 25: Rack Mounting - Front

    2. Hardware Setup Rack Mounting – Front 1. Remove the screws, one each from the left and right sides of the switch near the front of the switch. 2. Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the front of the unit.
  • Page 26 CS1798 / CS17916 User Manual (Continued from previous page.) 3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with the holes in the rack. Secure the mounting brackets to the front of the rack.

  • Page 27: Rack Mounting - Rear

    2. Hardware Setup Rack Mounting – Rear 1. Remove the screws, one each from the left and right sides of the switch near the rear of the unit. 2. Use the M3 x 8 Phillips hex head screws supplied with the rack mounting kit to screw the rack mounting brackets into the sides near the rear of the unit.
  • Page 28 CS1798 / CS17916 User Manual (Continued from previous page.) 3. Place the KVM switch in the rack. Position it so that the holes in the mounting brackets line up with the holes in the rack. Secure the mounting brackets to the rear of the rack.

  • Page 29: Single Stage Installation

    2. Hardware Setup Single Stage Installation To set up your single stage CS1798 / CS17916 installation, refer to the installation diagram on page 20 (the numbers in the diagrams correspond to the steps, below), and do the following: 1. Plug your USB keyboard and USB mouse into the USB console ports located on the unit’s rear panel.

  • Page 30: Single Stage Installation Diagram

    CS1798 / CS17916 User Manual Single Stage Installation Diagram USB HDMI KVM Cable Set H D M USB HDMI KVM Cable Set...

  • Page 31: Two Stage Cascade

    Two Stage Cascade To control even more computers, additional CS1798 / CS17916 units can be cascaded from the KVM ports of the First Stage unit. The cascaded CS1798 / CS17916s that connect back to the First Stage unit are considered Second Stage units.

  • Page 32: Two Stage Installation Diagram

    CS1798 / CS17916 User Manual 7. Plug the First Stage unit's power adapter cable into its Power Jack, then plug the power adapter into an AC source. 8. Turn on the power to all the computers. Note: 1. The Power On sequence requires that all Second Stage units be powered on first.

  • Page 33: Three Stage Cascade

    The procedures for setting up a three stage installation are essentially the same as for a two stage installation. Using the CS1798 in a three stage setup, as many as 512 computers can be controlled in a complete installation. A table showing the relation between the number of computers and the number of switches needed to control them is provided on page 71.

  • Page 34: Three Stage Installation Diagram

    CS1798 / CS17916 User Manual Three Stage Installation Diagram USB HDMI KVM Cable Set USB HDMI KVM Cable Set...

  • Page 35: Multi-Display Installation

    KVM ports 1–7 (CS1798) or ports 1–7/9–16 (CS17916) . 2. Use HDMI cables to connect the HDMI KVM port on the second CS1798 / CS17916 unit to the second video-in port on the computers. Note: Only HDMI video cables are necessary – the other ports in the KVM section are not required in this installation.

  • Page 36: Multi-Display Installation Diagram

    CS1798 / CS17916 User Manual Multi-display Installation Diagram Computers with 2/3/4 video inputs First Switch HDMI cables USB Type B to Type A cable Second Switch Third / Fourth Stage Units...

  • Page 37: Grouping Ports Into "Vertical" Channels

    Port 7s become Channel 7. The ports will all be switched at the same time, channel by channel. Depending on the number of stages in your stack, a CS1798 / CS17916 installation offers dual display (two stages), triple display (three stages), quad display (four stages) or multi-display (up to 8 stages) scenarios.
  • Page 38 CS1798 / CS17916 User Manual This Page Intentionally Left Blank...

  • Page 39: Chapter 3. Basic Operation

    Steps 6, 7, and 8 under Two Stage Cascade, page 21 Note: If, after hot plugging there is no response to keyboard and/or mouse input, perform a Keyboard and Mouse Reset by simultaneously pressing the 7 and 8 (CS1798) or 15 and 16 (CS17916) front panel pushbuttons.

  • Page 40: Port Selection

    Use the front panel pushbutton switches to manually switch to a port. Port ID Numbering Each port on a CS1798 / CS17916 installation is assigned a unique Port ID. You can directly access any computer on any level of the installation by specifying the Port ID that the computer is connected to –...

  • Page 41: Powering Off And Restarting

    3. Basic Operation Powering Off and Restarting If it becomes necessary to power off a CS1798 / CS17916, do the following before restarting it: 1. Unplug the CS1798 / CS17916 from its power source. 2. Shut down all the computers that are attached to it.
  • Page 42 CS1798 / CS17916 User Manual This Page Intentionally Left Blank...

  • Page 43: Chapter 4. Osd Operation

    OSD Hotkey You can display the OSD on the console monitor while also viewing the display of any port on the CS1798 / CS17916 by pressing the [Scroll Lock] key twice. Note: You can optionally change the OSD hotkey to the Ctrl key, in which case you would press [Ctrl] twice (see OSD HOTKEY, page 37).

  • Page 44: Osd Main Screen

    CS1798 / CS17916 User Manual OSD Main Screen When you invoke the OSD, a screen similar to the one below appears: Note: 1. The diagram depicts the administrator's main screen. The user main screen does not show the F4 and F6 functions, since these are reserved for the administrator and can't be accessed by users.

  • Page 45: Osd Navigation

    4. OSD Operation OSD Navigation To dismiss the menu, and deactivate OSD, click the X at the upper right corner of the OSD window; or press [Esc]. To log out, click F8 at the top of the main screen, or press [F8]. To move up or down through the list one line at a time, click the up and down triangle symbols ( ) or use the up and down arrow keys.

  • Page 46: F1: Goto

    CS1798 / CS17916 User Manual F1: GOTO Clicking the F1 field or pressing [F1] activates the GOTO function. GOTO allows you to switch directly to a port either by keying in the port's Name, or its Port ID. Enable mouse emulation for independent switching (see page 42), for this function to work.

  • Page 47: F3: Set

    4. OSD Operation F3: SET This function allows the administrator and each user to set up his own working environment. A separate profile for each is stored by the OSD and is activated according to the username that was provided during login. To change a setting: 1.
  • Page 48 CS1798 / CS17916 User Manual (Continued from previous page.) Setting Function SCAN-SKIP Selects which computers will be accessed under skip mode MODE (see F5: SKP, page 43), and Auto Scan mode (see F7: SCAN, page 44. Choices are: ALL - All the ports which have been set accessible (see SET ACCESSIBLE PORTS, page 39);...

  • Page 49: F4: Adm

    4. OSD Operation F4: ADM F4 is an administrator only function. It allows the administrator to configure and control the overall operation of the OSD. To change a setting double-click it, or use the up and down arrow keys to move the highlight bar to it then press [Enter].
  • Page 50 CS1798 / CS17916 User Manual (Continued from previous page.) Setting Function SET LOGOUT If there is no input from the console for the amount of time set with TIMEOUT this function, the user is automatically logged out. A login is necessary before the console can be used again.
  • Page 51 3. Press [Esc] to exit. The operating system you selected is assigned to the KVM port. FIRMWARE In order to upgrade the CS1798 / CS17916 firmware (see UPGRADE page 59), you must first enable Firmware Upgrade mode with this setting.
  • Page 52 Management Utility lets you backup the current OSD configuration RESTORE of the CS1798 / CS17916, and restore it when necessary. Storing the OSD configuration settings is useful when deploying more than one installation that uses the same settings. See OSD Configuration Backup/Restore, page 65, for full details.

  • Page 53: F5: Skp

    4. OSD Operation F5: SKP Clicking the F5 field or pressing [F5] invokes Skip (SKP) mode. This function enables you to easily skip backward or forward – switching the console focus from the currently active computer port to the previous or next accessible one. Enable mouse emulation for Skip mode to work (see page 42).

  • Page 54: F7: Scan

    CS1798 / CS17916 User Manual While BRC mode is in effect, a speaker symbol appears before the port ID display of the port that currently has the console focus. When the port ID with the speaker symbol displays, the background screen is blank.

  • Page 55: F8: Lout

    4. OSD Operation F8: LOUT Clicking the F8 field, or pressing [F8] logs you out of OSD control of the computers, and blanks the console screen. This is different from simply pressing [Esc] when you are at the main screen to deactivate the OSD. With this function you must log in all over again to regain access to the OSD, whereas with [Esc], all you have to do to reenter the OSD is tap the OSD hotkey.
  • Page 56 CS1798 / CS17916 User Manual This Page Intentionally Left Blank...

  • Page 57: Chapter 5. Hotkey Operation

    Note: Enable mouse emulation to perform any independent switching of a port and for Auto Scan Mode or Skip Mode to work (see page 54). Hotkey Setting Mode Hotkey Setting Mode is used to set up your CS1798 / CS17916 switch configuration. All operations begin with invoking Hotkey Setting Mode (HSM).

  • Page 58: Select The Active Port

    CS1798 / CS17916 User Manual 1. Hold down the [Ctrl] key; 2. Press and release the [F12] key; 3. Release the [Ctrl] key: [Ctrl] + [F12] When HSM is active: A command line appears on the monitor screen. The command line prompt is the word Hotkey: in white text on a blue background, and displays the subsequent hotkey information that you key in.

  • Page 59: Auto Scan Mode

    5. Hotkey Operation Auto Scan Mode Auto Scan automatically switches, at regular intervals, among all the KVM ports that have been set as accessible under Scan–Skip Mode, so that their activity can be monitored automatically. See Scan–Skip Mode on page 38 for more information.

  • Page 60: Skip Mode

    CS1798 / CS17916 User Manual Skip Mode This feature allows you to switch between computers in order to monitor them manually. You can dwell on a particular port for as long as you like – as opposed to auto-scanning, which automatically switches after a fixed interval.

  • Page 61: Keyboard / Mouse Reset

    5. Hotkey Operation Keyboard / Mouse Reset If the keyboard or mouse cease to function on the computer connected to the currently selected port, you can perform a keyboard / mouse reset on the computer. This function is essentially the same as unplugging and replugging the keyboard and mouse on the target computer.

  • Page 62: Quick Hotkey Control

    CS1798 / CS17916 User Manual Quick Hotkey Control The Quick Hotkey (see HOTKEY, page 38) can be toggled between [Num Lock] + [-], and [Ctrl] + [F12]. To toggle the Quick Hotkey: 1. Invoke HSM with the [Num Lock] + [-] or [Ctrl] + [F12] combination.

  • Page 63: Port Os Control

    Sets the Port OS to Sun After pressing a function key you automatically exit HSM. Restore Default Values This administrator only hotkey restores the CS1798 / CS17916 default values. See ?$paratext>? on page 74. To restore the default values, key in the following hotkey combination: 1.

  • Page 64: Hotkey Beeper Control

    Video DynaSync, do the following: 1. Invoke HSM (see page 47). 2. Press [D]. Note: If the monitor is disconnected and reconnected, the CS1798 / CS17916 re-executes Video DynaSync. Mouse Emulation Control The default setting is enabled. To disable, do the following: 1.

  • Page 65: Hsm Summary Table

    Enables/Disables the beeper. [R] [Enter] Resets the hotkey settings to their default status. See Factory Default Hotkeys and Settings, page 74. Invokes Video DynaSync, ATEN’s exclusive technology that eliminates boot-up display problems and optimizes resolution when switching between ports. Enables/Disables mouse emulation.
  • Page 66 CS1798 / CS17916 User Manual Function [ → ] Skips to the next computer on the list, in skip mode. [ ↑ ] Skips to the next accessible port. If the next accessible port has cascaded a switch, then it skips to the first accessible port of that switch, in skip mode.

  • Page 67: Chapter 6. Keyboard Emulation

    Chapter 6 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...

  • Page 68: Sun Keyboard

    CS1798 / CS17916 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.

  • Page 69: The Firmware Management Utility

    Introduction The purpose of the Windows-based Firmware Management Utility is to provide an automated process for upgrading all CS1798 / CS17916 switches in an installation. The program comes as part of a Firmware Upgrade Package that is specific for each device.

  • Page 70: Preparation

    CS1798 / CS17916 User Manual Preparation To prepare for the firmware upgrade, do the following: 1. Use the Firmware Upgrade Cable provided with this unit to connect a COM port on your computer to the Firmware Upgrade Port of your switch.

  • Page 71: Starting The Upgrade

    7. The Firmware Management Utility Starting the Upgrade To upgrade the firmware: 1. Run the downloaded firmware upgrade package file either by double- clicking the file icon, or by opening a command line and entering the full path to it. The Firmware Upgrade Utility welcome screen appears: Note: The screens shown in this section are for reference only.
  • Page 72 CS1798 / CS17916 User Manual 4. Click Next to perform the upgrade. If you enabled Check Firmware Version, the Utility compares the device's firmware level with that of the upgrade files. If it finds that the device's version is higher than the upgrade version, it brings up a dialog box informing you of the situation and gives you the option to continue or cancel.

  • Page 73: Upgrade Succeeded

    7. The Firmware Management Utility Upgrade Succeeded After the upgrade has completed, a screen appears to inform you that the procedure was successful. Click Finish to close the Firmware Upgrade Utility. Upgrade Failed If the Upgrade Succeeded screen doesn't appear, it means that the upgrade failed to complete successfully.

  • Page 74: Firmware Upgrade Recovery

    CS1798 / CS17916 User Manual Firmware Upgrade Recovery There are three conditions that call for firmware upgrade recovery: When a firmware upgrade is manually aborted. When the mainboard firmware upgrade fails. When the I/O firmware upgrade fails. To perform a firmware upgrade recovery, do the following: 1.

  • Page 75: Osd Configuration Backup/Restore

    OSD Configuration Backup/Restore The Firmware Management Utility lets you backup the current OSD configuration of the CS1798 / CS17916, and restore it when necessary. Storing the OSD configuration settings is useful when deploying more than one installation that uses the same settings.

  • Page 76: Restore

    CS1798 / CS17916 User Manual Restore Follow these steps to restore a backup file from a local computer: 1. Do steps 1 to 3 of the previous section. See Backup, page 65. 2. Click Restore to recover an OSD configuration stored in the local computer.

  • Page 77: Safety Instructions

    Appendix Safety Instructions General This product is for indoor use only. Read all of these instructions. Save them for future reference. Follow all warnings and instructions marked on the device. Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 78 CS1798 / CS17916 User Manual If an extension cord is used with this device make sure that the total of the ampere ratings of all products used on this cord does not exceed the extension cord ampere rating. Make sure that the total of all products plugged into the wall outlet does not exceed 15 amperes.

  • Page 79: Rack Mounting

    Appendix Rack Mounting Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 80: Technical Support

    CS1798 / CS17916 User Manual Technical Support International For online technical support – including troubleshooting, documentation, and software updates: http://support.aten.com For telephone support, see Telephone Support, page iv: North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation Support Software Updates...

  • Page 81: Cs1798 / Cs17916 Connection Tables

    Appendix CS1798 / CS17916 Connection Tables The following tables indicate the relationship between the number of Master View units and the number of computers that they control: CS1798 Computers Computers Computers Computers 1 - 8 134 - 141 267 - 274...

  • Page 82: Specifications

    CS1798 / CS17916 User Manual Specifications Function CS1798 CS17916 Computer Direct Connections Max. 512 (via Cascade) 256 (via Cascade) Port Selection OSD, Hotkey, Pushbutton Connectors Console 1 x USB Type A Female (Black) Ports Video 1 x HDMI Female Mouse...

  • Page 83: Administrator Login Failure

    4. When the front panel LEDs flash, power off the switch. 5. Remove the jumper cap from J29. 6. Close the housing and start the CS1798 / CS17916 back up. After you start back up, you can use the default login procedure (see OSD...

  • Page 84: Factory Default Hotkeys And Settings

    CS1798 / CS17916 User Manual Factory Default Hotkeys and Settings Setting Hotkey Default OSD Hotkey (Default / Alternate) [Scroll Lock] [Scroll Lock] Invoking HSM [Number Lock] [-] Auto Scan Interval [A] [Enter] 5 seconds Mouse Emulation Enabled Port Switching Keys (On / Off)
  • Page 85 Index OSD setting 41 port 60 Activate Beeper 40 recovery 64 ADM 39 Auto Scanning 44 Invoking Auto Scan 49 GOTO 36 Pausing Auto Scan 49 Scan Duration 37 Stopping 49 Hot Plugging 29 Console Ports 29 KVM ports 29 Beeper Hotkey Activate 40...
  • Page 86 CS1798 / CS17916 User Manual rack mounting 14 front 15 Online rear 17 Registration iv Requirements Operating Systems 6 Functions 35 OS Support 6 Hotkey 33 Restore Default Values 40 Logout 45 RoHS ii Main Screen 33 Main Screen Headings 34...

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