ATEN CS1744 User Manual
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ATEN CS1744 User Manual

2/4-port usb dual-view kvmp switch
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CS1742 / CS1744
2/4-Port USB Dual-View KVMP™ Switch
User Manual
www.aten.com

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Summary of Contents for ATEN CS1744

  • Page 1 CS1742 / CS1744 2/4-Port USB Dual-View KVMP™ Switch User Manual www.aten.com...

  • Page 2: Emc Information

    CS1742 / CS1744 User Manual EMC Information FEDERAL COMMUNICATIONS COMMISSION INTERFERENCE STATEMENT: This equipment has been tested and found to comply with the limits for a Class B digital service, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 3: User Information

    CS1742 / CS1744 User Manual User Information Online Registration Be sure to register your product at our online support center: International http://eservice.aten.com Telephone Support For telephone support, call one of the following numbers: International 886-2-8692-6959 China 86-400-810-0-810 Japan 81-3-5615-5811 Korea...

  • Page 4: Package Contents

    * Features may have been added to the CS1742 / CS1744 since this manual was published. Please visit our website to download the most up-to-date...

  • Page 5: Table Of Contents

    CS1742 / CS1744 Front View ........
  • Page 6 CS1742 / CS1744 User Manual List Hotkey Settings ........18 Reverse Manual Switching Behavior .

  • Page 7: About This Manual

    Chapter 5, Keyboard Emulation, provides tables that list the PC to Mac and PC to Sun keyboard emulation mappings. Chapter 6, The Firmware Upgrade Utility, explains how to use this utility to upgrade the CS1742 / CS1744's firmware with the latest available versions. An Appendix, provides specifications and other technical information...

  • Page 8: Conventions

    For information about all ATEN products and how they can help you connect without limits, visit ATEN on the Web or contact an ATEN Authorized Reseller. Visit ATEN on the Web for a list of locations and telephone numbers: International http://www.aten.com...

  • Page 9: Chapter 1 Introduction

    USB keyboard, USB mouse, and two VGA, SVGA, or Multisync monitors. In addition, the CS1742 / CS1744 incorporates a two port USB hub that allows each of the computers to share any USB peripherals connected to the hub on a one computer at a time basis.

  • Page 10: Features

    Features  Provides a second video channel to support dual head computers  One console controls 2 (CS1742) or 4 (CS1744) dual head computers  Two USB ports for USB device sharing  Audio jacks for speaker and microphone sharing ...

  • Page 11: Requirements

    Cables Only Custom cable sets specifically designed to work with this switch may be used to link to the computers. Two (CS1742) or four (CS1744) cable sets are provided with this package. Additional cable sets can be purchased from your dealer.

  • Page 12: Cs1742 / Cs1744 Front View

    CS1742 / CS1744 User Manual CS1742 / CS1744 Front View...
  • Page 13 1. Introduction The front panel components are described in the table below: Component Description Port Pressing a front panel port selection pushbutton brings the Selection focus to the computer attached to its corresponding port. Switches  Press a port selection pushbutton for less than two seconds to bring the KVM, USB hub, and audio focus to the computer attached to its corresponding port.

  • Page 14: Cs1742 / Cs1744 Rear View

    CS1742 / CS1744 User Manual CS1742 / CS1744 Rear View...
  • Page 15 The Firmware Upgrade Cable that transfers the firmware Upgrade Port upgrade data from the administrator's computer to the CS1742 / CS1744 plugs into this RJ-11 connector. See Chapter 6 for firmware upgrading details. Console Port The cables from your console components (keyboard, Section mouse, monitors, speakers and microphone), plug in here.
  • Page 16 CS1742 / CS1744 User Manual This Page Intentionally Left Blank...

  • Page 17: Chapter 2. Hardware Setup

    Keyboard Power On function Cable Connection To set up your Master View CS1742 / CS1744 installation, refer to the installation diagram on the next page (the numbers in the diagram correspond to the steps below), and do the following: 1.
  • Page 18 CS1742 / CS1744 User Manual 6. Power on the computers. Note: Make sure the computers and devices that the CS1742 / CS1744 connects to are also properly grounded. Installation Diagram...

  • Page 19: Chapter 3. Basic Operation

    Hot Plugging The Master View CS1742 / CS1744 supports USB hot plugging. Components can be removed and added back into the installation by unplugging their cables from the USB hub ports without the need to shut the unit down.

  • Page 20: Powering Off And Restarting

    Each CPU port on the CS1742 / CS1744 switch is assigned a port number (1 or 2 for the CS1742; 1 to 4 for the CS1744). The port numbers are marked on the rear panel of the switch (see page 6).

  • Page 21: Chapter 4. Hotkey Operation

    Chapter 4 Hotkey Operation The CS1742 / CS1744 hotkey function makes it convenient to operate your KVM installation from the keyboard. Asynchronous (independent) switching of the KVM, USB hub, and audio focus is supported. You can give one computer the KVM console focus, another the USB hub focus, while a third has the audio focus.

  • Page 22: Going Directly To A Port 1

    CS1742 / CS1744 User Manual Going Directly to a Port Hotkey Action [Scroll Lock] [Scroll Lock] [n] Brings the KVM, USB hub, and audio focus to the [Enter] computer attached to the port corresponding to the specified Port ID. Note: The KVM, USB hub, and audio focus all go to this port even if they were on different ports to begin with.

  • Page 23: Auto Scanning

    [n] [Enter] port at n second intervals. Note: 1. The n stands for the number of seconds that the CS1742 / CS1744 should dwell on a port before moving on to the next. Replace the n with a number between 1 and 99 when entering this hotkey combination.

  • Page 24: Hotkey Settings Mode

    CS1742 / CS1744 User Manual Hotkey Settings Mode Hotkey Settings Mode (HSM) is used to set up your CS1742 / CS1744 switch configuration. All operations begin with invoking HSM. Invoking HSM To invoke HSM, do the following: 1. Press and hold down the Num Lock key.

  • Page 25: Alternate Hsm Invocation Keys

    4. Hotkey Operation Alternate HSM Invocation Keys An alternate set of HSM invocation keys is provided in case the default set conflicts with programs running on the computers. To switch to the alternate HSM invocation set, do the following: 1. Invoke HSM (see page 16). 2.

  • Page 26: Keyboard Operating Platform

    CS1742 / CS1744 User Manual Keyboard Operating Platform The CS1742 / CS1744's default port configuration is for a PC Compatible keyboard operating platform. If you have a Mac or Sun attached to a port, you can change the port's keyboard operating platform configuration as follows: 1.

  • Page 27: Usb Reset

    This procedure is a toggle. To enable the Port Switching keys repeat steps 1 and Firmware Upgrade Mode To set the CS1742 / CS1744 to Firmware Upgrade Mode, do the following: 1. Invoke HSM (see page 16). 2. Key in: [u][p][g][r][a][d][e].

  • Page 28: Restore Default Settings

    CS1742 / CS1744 User Manual Restore Default Settings To reset the CS1742 / CS1744 to its default hotkey settings, do the following: 1. Invoke HSM (see page 16). 2. Press [R] [Enter]. All hotkey settings return to their factory default values. A table showing the CS1742 / CS1744's default settings is provided in the appendix on page 33.

  • Page 29: Chapter 5. Keyboard Emulation

    Chapter 5 Keyboard Emulation Mac Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Mac keyboard. The emulation mappings are listed in the table below. PC Keyboard Mac Keyboard [Shift] Shift [Ctrl] Ctrl [Ctrl] [1] [Ctrl] [2] [Ctrl] [3] [Ctrl] [4] [Alt]...

  • Page 30: Sun Keyboard

    CS1742 / CS1744 User Manual Sun Keyboard The PC compatible (101/104 key) keyboard can emulate the functions of the Sun keyboard when the Control key [Ctrl] is used in conjunction with other keys. The corresponding functions are shown in the table below.

  • Page 31: The Firmware Upgrade Utility

    1. From a computer that is not part of your KVM installation go to our Internet support site and choose the model name that relates to your device (CS1742 or CS1744) to get a list of available Firmware Upgrade Packages.

  • Page 32: Starting The Upgrade

    CS1742 / CS1744 User Manual Starting the Upgrade To upgrade your firmware: 1. Run the downloaded Firmware Upgrade Package file - either by double clicking the file icon or by opening a command line and entering the full path to it. The Firmware Upgrade Utility Welcome screen appears: Note: The screens shown in this section are for reference only.
  • Page 33 6. The Firmware Upgrade Utility 4. After you have made your device selection(s), click Next to perform the upgrade. The firmware [Ver 1.0.] is not newer than the current firmware [Ver 1.0.090] in device CS1742/CS1744 [MAIN]: 000 Continue upgrade? [Yes/No] If you enabled Check Firmware Version, the Utility compares the device’s...

  • Page 34: Upgrade Successful

    CS1742 / CS1744 User Manual Upgrade Successful After the upgrade has completed, a screen appears to inform you that the procedure was successful: CS1742/CS1744 [MAIN].. CS1742/CS1744 [MAIN] CS1742/CS1744 [MAIN] CS1742/CS1744 [MAIN] To complete the upgrade: 1. Click Finish to close the Firmware Upgrade Utility.

  • Page 35: Upgrade Failed

    6. The Firmware Upgrade Utility Upgrade Failed If the upgrade successful notice does not appear, it means that the upgrade failed to complete successfully; in which case, you should repeat the upgrade procedure from the beginning. Upgrade Interrupted If the firmware upgrade procedure is abnormally halted (due to computer crash, power failure, etc.), the switch may become inoperable.
  • Page 36 CS1742 / CS1744 User Manual This Page Intentionally Left Blank...

  • Page 37: Appendix

    Appendix Safety Instructions General  Read all of these instructions. Save them for future reference.  Follow all warnings and instructions marked on the device.  This product is for indoor use only.  Do not place the device on any unstable surface (cart, stand, table, etc.). If the device falls, serious damage will result.
  • Page 38 CS1742 / CS1744 User Manual  If the system has multiple sources of power, disconnect power from the system by unplugging all power cables from the power supplies.  Never push objects of any kind into or through cabinet slots. They may touch dangerous voltage points or short out parts resulting in a risk of fire or electrical shock.

  • Page 39: Rack Mounting

    Appendix Rack Mounting  Before working on the rack, make sure that the stabilizers are secured to the rack, extended to the floor, and that the full weight of the rack rests on the floor. Install front and side stabilizers on a single rack or front stabilizers for joined multiple racks before working on the rack.

  • Page 40: Technical Support

    CS1742 / CS1744 User Manual Technical Support International  For online technical support – including troubleshooting, documentation, and software updates: http://eservice.aten.com  For telephone support, see Telephone Support, page iii. North America Email Support support@aten-usa.com Online Troubleshooting http://www.aten-usa.com/support Technical Documentation...

  • Page 41: Factory Default Settings

    Appendix Factory Default Settings Pushbuttons and Hotkeys Setting Default Port Switching [Scroll Lock] [Scroll Lock] Invoking HSM [Num Lock] [ - ] Auto Scan Interval 5 seconds Beeper Keyboard Operating Platform PC-Compatible - Auto Detect Port Switching Keys Enabled...

  • Page 42: Specifications

    CS1742 / CS1744 User Manual Specifications Function CS1742 CS1744 Computer Connections Port Selection Front Panel Switches, Hotkey Connectors Console 1 x USB Type A F (Black) Ports Video 2 x HDB-15 F (Blue) Mouse 1 x USB Type A F (Black)

  • Page 43: Troubleshooting

    Appendix Troubleshooting Operation problems can be due to a variety of causes. The first step in solving them is to make sure that all cables are securely attached and seated completely in their sockets. In addition, updating the product’s firmware may solve problems that have been discovered and resolved since the prior version was released.

  • Page 44: About Sphd Connectors

    CS1742 / CS1744 User Manual About SPHD Connectors This product uses SPHD connectors for its KVM and/or Console ports. We have specifically modified the shape of these connectors so that only KVM cables that we have designed to work with this product can be connected.

  • Page 45: Limited Warranty

    What is covered by the Limited Hardware Warranty ATEN will provide a repair service, without charge, during the Warranty Period. If a product is detective, ATEN will, at its discretion, have the option to (1) repair said product with new or repaired components, or (2) replace the entire product with an identical product or with a similar product which fulfills the same function as the defective product.
  • Page 46 CS1742 / CS1744 User Manual MEMO...
  • Page 47 Appendix MEMO...
  • Page 48 All other brand names and trademarks are the registered property of their respective owners. ATEN International Co., Ltd., 3F, No. 125, Sec. 2, Datung Rd., Sijhih District, New Taipei City 221, Taiwan Phone: 886-2-8692-6789 Fax: 886-2-8692-6767 TECHNICAL SUPPORT CENTER: 886-2-8692-6959...

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