FELIXrobotics FELIX 3.0 User Manual page 48

wait a few days. For other parcel services that are un-tracked, no insurance is offered. Claims for lost or damaged
packages must be filed no earlier than 21 days after shipment and before 90 days. For international packages, claims
must be filed between 45-90 days except for Italy which is 60-90 days
Accuracy of Information
We attempt to ensure that all the information included on this Web Site is complete, accurate and current. Despite our
efforts, the information on this Web Site may occasionally be inaccurate, incomplete or out of date. We make no
representation as to the completeness, accuracy or correctness of any information on this Web Site. For example,
products included on this Web Site may be unavailable, may have different attributes than those listed, or may actually
carry a different price than that stated on this Web Site. In addition, we may make changes in information about price
and availability without notice. While it is our practice to confirm orders by e-mail, the receipt of an e-mail order
confirmation does not constitute our acceptance of an order or our confirmation of an offer to sell a product or service.
We reserve the right, without prior notice, to limit the order quantity on any product or service and/or to refuse service
to any customer. We also may require verification of information prior to the acceptance and/or shipment of any order.
Validity of offers
Unless stated otherwise, offers are valid for up to 14 days.
Privacy
We store your phone number, order history, email, shipping and billing addresses in your user account. For your security,
credit card numbers, expiration dates, and CVV codes are not stored. User information is only used to ship goods and
contact you in case of an order or shipping issue. We do not, and will never sell or give any of your information to any
third-party or send you any unsolicited advertisements. NEVER!
Revisions to these terms of service
These terms of service may be revised at any time and from time to time by updating this posting. You should visit this
page from time to time to review the then current terms of service because they are binding on you. Certain provisions
of these terms of service may be superseded by legal notices or terms located on particular pages of this Web Site.
Termination
You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no
reason. You are personally liable for any orders placed or charges incurred through your account prior to termination.
We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.
Returns and warranty
A customer may return a tangible product within at least 7 days, as long as it is unused, unopened and in the same
condition as received. When you want to return a product, please contact us for details or see the last paragraph of this
page for our address.
Defective products manufactured in house will be replaced within 10 days of receipt, with the same item. All goods are
checked before they are sent out. In the unlikely event that goods are faulty, they must be returned, to the FELIXrobotics
store at the address listed on your order invoice. FELIXrobotics will not accept goods that have clearly been used more
than the amount needed to evaluate their functionality. If the goods are found to be in working condition, and the lack
of functionality is a result of lack of knowledge or assembly error on the customers part, no refund will be made, but the
goods will be returned to the user at their expense If there is evidence that the product has been modified or that a fix
has been done on it, the FELIXrobotics store will not be made responsible and therefore will not provide an exchange.
For other products distributed but not manufactured directly by the FELIXrobotics (i.e. Arduino's, Stepper motors,etc),
we will ship a replacement item for the defective part within 14 days of delivery confirmation. The item must be as it was
shipped, with no modifications, original packaging and contents. Order cancelations/refunds apply with the following
conditions: 1. - When we cannot longer provide one or more items of the actual order (i.e. discontinued parts). 2. - When
one or more items of the actual order are not expected to be shipped within 30 days or more. 3. - When one or more
items of the actual order is marked as In Stock but was actually Out of Stock. Return shipment is the responsibility of the
customer. All returns are credited as store credit upon receipt. RMAs are required for returns.
Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective
work under the Netherlands and other copyright laws, and is the property of FELIXrobotics. The collective work includes
works that are licensed to FELIXrobotics. Copyright 2011, FELIXrobotics, ALL RIGHTS RESERVED. (Terms of Service
template courtesy of Adafruit Industries and DIY Drones.) Permission is granted to electronically copy and print hard
copy portions of this site for the sole purpose of placing an order with FELIXrobotics or purchasing FELIXrobotics
products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material,
download or print portions of the material from the different areas of the site solely for your own non-commercial use,
or to place an order with FELIXrobotics or to purchase FELIXrobotics products. Any other use, including but not limited
to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless
authorized by FELIXrobotics. You further agree not to change or delete any proprietary notices from materials
downloaded from the site.
Trademarks
All trademarks, service marks and trade names belong to their respective owners.
Typographical Errors
In the event that a FELIXrobotics product is mistakenly listed at an incorrect price, FELIXrobotics reserves the right to
refuse or cancel any orders placed for product listed at the incorrect price. FELIXrobotics reserves the right to refuse or
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