Appendix: Terms Of Service - FELIXrobotics FELIX 3.0 User Manual

18 Appendix: Terms Of Service

Please read the entire agreement, you can always contact us if you have any questions. By using and ordering from our
website you agree to these terms. If you do not agree, please do not use this product. If you have any questions or
concerns, feel free to contact us. Thanks for your patience!
If you have any questions, please contact us.
• Liability
• Payment Terms
• Shipping & Processing Terms
• Accuracy of Information
• Validity of offers
• Privacy
• Revisions to these terms of service
• Termination
• Returns and warranty
• Copyright
• Trademarks
• Typographical Errors
• Miscellaneous
• Use of Site
• Participation Disclaimer
• Indemnification
• Third-Party Links
Liability
"FELIXrobotics" sees it as a duty to deliver you valuable products at reasonable prices. However, all of the products and
services we offer are experimental and intended for the "maker" community. These products are not tested by
independent laboratories like and should only be used by people who understand the risks. The products offered can be
used to make machines of which nor the performance nor proper or safe operation can be guaranteed, as they are the
sole responsibility of the experimenter that applies these products in their projects. We strive to contribute to assembly
instructions, which the user may, or may not decide to follow. Assembly instructions are only partly provided by us and
may include contributions made third parties. We cannot take responsibility for the safe nor proper execution of these
assembly steps, nor do we accept responsibility of the functioning of the resulting assembly. FELIXrobotics strives to
contribute to the documentation to support those who are using our products and kits.
Payment Terms
We accept credit card, PayPal and Dutch Wire Transfers as payment for orders. For Wire Transfers payments, the order
will not ship until the payment is received and 'clears'. For PayPal eCheck, we will not ship until the payment clears. Due
to potential fraud and misuse, we may decide not to ship an order, or request additional verification information for
credit card or PayPal payments. Credit cards must clear the authorization process.
Shipping & Processing Terms
We can't add or remove any item to an order that has already been placed. Orders won't be combined, before or after
they're placed; please put all your items in one order. Please check your shopping cart carefully before checking out and
paying.
We strive to ship orders as soon as possible, however we do not guarantee specific delivery or shipment dates. Each
order takes a minimum of one day. Orders are shipped to the delivery address noted in the customer order. This address
is noted in the email sent to the customer upon ordering and is also available in the account order history. For
international orders, you are also responsible for any tariffs, taxes, fees, VAT, duties due upon receipt.You are
responsible for filing any claims with carriers for damaged and/or lost shipments. A customer may expect that we ship
items that were in stock at the moment of purchase to be shipping within 30 days, unless these items are bought as part
of a pre-order or are bundled with a pre-ordered item. In the exceptional case that items cannot be shipped in this period,
we will contact you beforehand to try to arrive at an agreement on how to process, including the option to cancel the
order. In case we send out a substitute product instead of the originally ordered product, we will pay for the costs of
returning that product when requested. Such a request has to be sent to us within 14 days, and the product has to be in
an undamaged and unused state, and we should be consulted for the courier service that is selected for the return.
We strongly encourage using a traceable shipping method. Use of non-traceable shipping is at customer's own risk and
there is no way to retrieve or locate the package once it has been sent. We are not responsible for delays, loss or damage
stemming from shipments sent to incorrect, invalid addresses or correct addresses. Orders may end up being returned
for various reasons including: non-payment of tariffs, incorrect address, unclaimed at post office, etc. If a package is
returned or rejected, the customer will be contacted and will have to pay for re-shipment postage. We are not
responsible for damaged or lost packages shipped via untracked parcel services at any time and under any circumstance.
Not all packages are insured. For DHL, packages are insured and claims may be filed almost immediately, but its best to
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User manual FELIX 3.0 3d printer