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Chapter 6. Troubleshooting
The following are the most common keyboard problems. If you encounter any of the following problems with
the keyboard, refer to the corresponding solution.
Problem: The fingerprint reader is not working correctly.
Solution: Refer to Chapter 5 "Caring for the fingerprint reader" on page 11.
Problem: The blue button does not work correctly.
Solution: Ensure that the Windows system information window will be displayed when you press the blue
button, or one of the following programs is installed on your computer:
• ThinkVantage Productivity Center
• Lenovo ThinkVantage Toolbox
• Lenovo Simpletap
• Lenovo Solution Center
• Lenovo Device Experience
• System Information
Problem: I press a button once, but the computer responds as if I pressed it twice.
Solution: Depending on your operating system, adjust the keyboard repeat delay or repeat rate settings
by doing one of the following:
• For the Windows 7 operating system:
1. Depending on your Start menu mode, click Start ➙ Control Panel or Start ➙ Settings ➙ Control
Panel.
2. Click the View by menu and select Small icons or Large icons. The All Control Panel Items
category is expanded.
3. Click Keyboard.
4. Click the Speed tab.
5. Move the Repeat delay slider to Long or the Repeat rate slider to Slow.
6. Click OK.
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