Contents Safety Instructions When Using Your Computer When Removing or Installing Memory Modules Protecting Against Electrostatic Discharge 1 Setting Up Connecting a Printer Installing the Printer Driver Parallel Printer USB Printer Turning Off the Computer Windows Millennium Edition (Me) and Windows 2000 Windows 98 Using the Media Bay Swapping Devices While the Computer Is Turned Off...
Start-Up Error Messages Video and Display Problems If the display is blank If the display is difficult to read Sound and Speaker Problems Integrated Speakers External Speakers Printer Problems If you cannot print to a parallel port printer If you cannot print to a USB printer Modem Problems Scanner Problems Touch Pad Problems...
......Replacing a Hard Drive Returning a Hard Drive to Dell Using the Floppy Drive as an External Device Attaching the Composite TV-Out Adapter Cable .
......Standard Settings System Setup Pages Viewing the System Setup Pages Contacting Dell Contact Numbers and Addresses Returning Items for Warranty Repair or Credit Regulatory Information FCC Notices (U.S.
Safety Instructions Use the following safety guidelines to help protect yourself and your computer. For comfort and efficiency, observe the ergonomic guidelines in “Sitting Comfortably at Your Computer” in the Tell Me How help file. When Using Your Computer CAUTION: Do not operate your portable computer for an extended period of time with the base resting directly on your body.
• • • • • • • • • • Safe ty Instr u ctions Before you connect the computer to a power source, ensure that the voltage rating of the AC adapter matches that of the available power source: –...
• When traveling with the hard drive removed from the computer, wrap the drive in a nonconducting material, such as cloth or paper. If you have the drive checked by hand, be ready to install the drive in the computer. You can put the hard drive through an X-ray security machine, but never put the drive through a metal detector.
If your computer gets wet, see page 40 for instructions. If you drop or damage the computer, see page 41. If, after following these procedures, you confirm that your computer is not operating properly, contact Dell (see page 71). NOTICE: The only time you should ever access the inside of your computer is when you are installing memory modules.
• Handle memory modules with care. Don’t touch the components on a module. Hold a module by its edges. CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer.
If no information is provided, see the following sections. Installing the Printer Driver Dell installs drivers for some new printers. Click the Start button, point to Settings, and then click Printers. If your printer is listed in the Printers window, the printer is ready to use.
screws (2) parallel printer cable Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. Install the printer driver if necessary (see page 14). USB Printer Install the printer driver if necessary (see page 14). Attach the USB printer cable to the USB port connector on the computer and the printer.
Turning Off the Computer Windows Millennium Edition (Me) and Windows 2000 Windows 98 Setting Up USB printer cable NOTICE: To prevent data loss, you must perform the Windows shutdown procedure to turn off your computer. Save and close any open files and exit any open programs. Click the Start button and then click Shut Down.
In the Shut Down Windows window, click Shut down and then click The computer automatically turns off after the shutdown process finishes. Using the Media Bay Dell ships your computer with a floppy drive installed in the media bay. The media bay also supports the following devices: • CD drive •...
Swapping Devices While the Computer Is Turned Off Setting Up Save and close any open files, exit any open programs, and shut down the computer (see page 16). If the computer is connected (docked) to an APR, undock it (see page 54).
NOTICE: Insert devices before you dock and turn on the computer. Insert the new device into the bay, and push it until you hear a click. Turn on the computer. Swapping Devices While Windows Is Running NOTICE: To prevent irreparable damage to the docking connector, do not replace devices while the computer is connected to an APR.
Setting Up the APR to Connect to a Network HINT: A network adapter is also referred to as a network interface controller (NIC). If you purchased the APR with an integrated network adapter, you must first configure the computer to use the APR with a network. Setting Up the APR for Windows Me and Windows 98 Setting Up NOTICE:...
Setting Up the APR for Windows 2000 NOTICE: Do not install the drivers from the CD that is shipped with the APR. The network adapter will not work if they are installed. If the computer is on, shut down the operating system and turn off the computer (see page 16).
S E C T I O N 2 S o l v i n g P r o b l e m s Finding Solutions Accessing Help Files Power Problems Start-Up Error Messages Video and Display Problems Sound and Speaker Problems Printer Problems Modem Problems Scanner Problems...
So l vi n g Pro b l em s See page 26. Press the power button to resume from standby mode. Tell Me How See the help file for more information on standby mode. Get technical assistance from Dell. See page 71. See page 37.
See page 28. See page 29. See page 31. See page 32. See page 33. See page 33. See page 33. See page 33. See page 34. See page 37. See page 37. See page 38. See page 39. See page 40. See page 42.
Accessing Help Files Power Problems Tell Me HINT: See the help file for information on standby mode. So l vi n g Pro b l em s O A C C E S S T H E H E L P F I L E Click the Start button, point to Programs, point to User’s Guides, and then click Tell Me How.
Video and Display Problems If the display is blank If the display is difficult to read So l vi n g Pro b l em s — A floppy disk is in the floppy drive. Remove the S Y S T E M D I S K E R R O R floppy disk and restart the computer.
L I M I N A T E P O S S I B L E I N T E R F E R E N C E lights, or halogen lamps to check for interference. O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I O N sunlight glare, which can cause poor picture quality.
External Speakers HINT: The volume control in some MP3 players overrides the Windows volume setting. If you have been listening to MP3 songs, make sure that you did not turn the player volume down or off. So l vi n g Pro b l em s E R I F Y T H E S P E A K E R C A B L E C O N N E C T I O N S are connected as shown on the setup diagram supplied with the speakers.
Drive Problems If you cannot save a file to a floppy disk HINT: For information on saving files to a floppy Tell Me How disk, see the help file (see page 26). So l vi n g Pro b l em s N S U R E T H A T I N D O W S R E C O G N I Z E S T H E D R I V E My Computer icon.
If the CD-RW drive stops writing HINT: If you must disable standby mode to write to a CD-RW drive, remember to enable standby mode again when you finish writing the CD. If you have a hard drive problem So l vi n g Pro b l em s Tell Me How —...
Perform this procedure only after you are certain that it is safe to do so. If the computer is connected to an electrical outlet, Dell recommends that you turn off AC power at the circuit breaker before attempting to remove the power cables from the electrical outlet.
Turn on the computer and verify that it is working properly. If the computer does not start, or if you cannot identify the damaged components, call Dell for technical assistance (see page 71). If You Drop or Damage Your Computer Save and close any open files, exit any open programs, and shut down the computer (see page 16).
Go to http://support.dell.com and then click E-Mail Dell in M A I L E L L the Communicate list. Send an e-mail message to Dell about your problem; you can expect to receive an e-mail message from Dell within hours. —...
Dell technical support representative. In the system setup program Boot menu, change the boot sequence so that the CD or DVD drive boots first as directed by a Dell technical support representative. Then place the Operating System CD in the CD or DVD drive and close the drive tray.
HINT: Windows Me recreates the hibernate file automatically, but you must reenable it. Reinstalling Windows 2000 So l vi n g Pro b l em s In the User Information window, type your name and, if applicable, company name, and then click Next. The Name field must be completed;...
When the Windows 2000 Setup window appears, ensure that the To setup Win2000 now, press ENTER option is highlighted. Then press <Enter>. Read the information in the License Agreement window, and then press <F8> to continue. When the Windows 2000 Professional Setup window appears, press the arrow keys to select the Windows 2000 partition option that you want.
If the computer is connected (docked) to an advanced port replicator (APR), undock it (see page 54). Turn on the computer. Press <F2> as soon as you see the Dell logo. System setup screen Page 1 appears after a few seconds. Press <Alt><p> to view Page 2.
Press the arrow keys to select the following boot sequence: • Boot First Device: CD/DVD/CD-RW Drive • Boot Second Device: Diskette Drive • Boot Third Device: Internal HDD Press <Esc> to save your changes and exit the system setup program. Restart the computer.
Enable Hibernate Support So l vi n g Pro b l em s Click the Start button, point to Settings, and click Control Panel. Double-click the Power Management icon. Click the Hibernate tab. Ensure that Enable hibernate support is selected, and click Apply. Click OK to close the Control Panel.
S E C T I O N 3 A d d i n g Pa r t s Using the Advanced Port Replicator Adding Memory Replacing a Hard Drive Using the Floppy Drive as an External Device Attaching the Composite TV-Out Adapter Cable...
Using the Advanced Port Replicator The advanced port replicator (APR) integrates your computer into a HINT: If you receive a BIOS upgrade floppy disk desktop environment. The APR includes a NIC to connect your computer with your APR, use the to a network.
Connector Icon Connector Description Connect one or two USB devices, such as a USB mouse. Connect a PS/2-style keyboard or numeric keypad. Connect a PS/2-compatible mouse. Connect a serial device, such as a serial mouse or digital camera. Connect a network interface cable. Connect a parallel device, such as a printer.
NOTICE: Always use the Dell AC adapter that came with the APR. If you use any other commercially available AC adapter—or the AC adapter from other Dell computers—you may damage the APR or the computer.
Disconnect any external devices, and remove any PC Cards from the computer. Connect the AC adapter to the connector on the APR, and connect the AC power cable to an electrical outlet. Horizontally center the computer on the APR base, with the back of the computer facing the APR docking connector.
Undocking the Computer Monitor Stand HINT: Be sure that the back legs on the monitor stand engage the slots on either side of the APR base. A d d i n g Pa r ts NOTICE: If you do not have a charged battery installed in the computer when you undock the computer, you may lose unsaved data.
Your computer has two memory module sockets labeled “DIMM A” and “DIMM B.” You can install all sizes of memory modules you purchase from Dell (but which Dell does not install), except the 192-MB memory module, in either socket. If you purchase a non-Dell-installed 192-MB memory module, you must install it in the “DIMM B”...
A d d i n g Pa r ts Disconnect the AC adapter cable from the computer. Ground yourself by touching a metal connector on the back of the computer. Turn the computer over, remove the screw located next to the K/M icon, and lift up the memory module cover.
securing clip Install the memory module: Align the notch in the module with the slot in the center of the socket. Slide the edge of the module firmly into the socket, and rotate the module down until you hear a click. NOTICE: If you need to install memory modules in two sockets, install a memory module in the socket labeled “JDIM (DIMMA)”...
Replacing a Hard Drive HINT: Dell does not guarantee compatibility or provide support for hard drives from sources other than Dell. A d d i n g Pa r ts screw Insert the battery into the battery bay, or connect the AC adapter to your computer and an electrical outlet.
Save and close any open files, exit any open programs, and shut down the computer (see page 16). If the computer is docked, undock it (see page 54). Remove all installed batteries, and disconnect the AC adapter cable and any external devices from the computer. Turn the computer over, and remove the hard drive screw.
Returning a Hard Drive to Dell Return your old hard drive to Dell in its original foam packaging. Otherwise, the hard drive may be damaged in transit. A d d i n g Pa r ts NOTICE: Do not force the drive into the computer. If you experience some resistance, use firm and even pressure to slide the drive into place.
Using the Floppy Drive as an External Device If the media bay in your computer is already occupied by another device and you want to also use a floppy drive, you can use the floppy drive as an external device. NOTICE: Use the floppy drive cable with the floppy drive only.
Attaching the Composite TV-Out Adapter Cable Your computer has an S-video TV-out connector for connecting a television to the computer. To connect a television: HINT: If your television did not come with a composite video cable, you can purchase one from a local electronics store.
Specifications Microprocessor Microprocessor type L1 cache L2 cache Math coprocessor System Information System chip set Data bus width DRAM bus width Microprocessor address bus width Flash EPROM AGP bus PCI bus PC Card CardBus controller PC Card connectors Cards supported PC Card connector size Data width (maximum) Appendix...
6-pin mini-DIN connector 4-pin connector sensor compatible with both IrDA Standard 1.1 (Fast IR) and IrDA Standard 1.0 (Slow IR) 240-pin connector for Dell advanced port replicator 7-pin mini-DIN connector for S-video, composite video, and S-video or composite video only...
Video Video type Data bus Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal speaker amplifier Controls Display Type Maximum resolution/colors Response time (typical) Operating angle Dot pitch Appendix 256-bit hardware-accelerated video support 2X AGP ATI Mobility M3 8 MB...
Display (continued) Power consumption: Panel (typical) Backlight Controls Keyboard Number of keys Key travel Key spacing Layout Touch Pad Interface X/Y position resolution (graphics table mode) Size: Thickness Width Height Weight Power: Supply voltage Supply current 0.7 W 1.6 W brightness can be controlled through key combinations 87 (U.S., Canada, Thailand, and locations...
Track Stick Interface X/Y position resolution (graphics table mode) Size Power: Modem Modem type/speed Modem cable Battery Type Dimensions: Voltage Capacity Appendix PS/2 compatible 250 count/sec @ 100 gf protrudes 0.5 mm higher than surrounding key caps Supply voltage 5 V 0.5 VDC Supply current track stick and touch pad combined in accordance with IEC-801-2...
Battery (continued) Charge time (approximate) Computer on Computer off Life span (approximate) Temperature range: Operating Storage AC Adapter Input voltage Input current (maximum) Input frequency Output current Output power Rated output voltage Dimensions: Height Width Depth Weight (with cables) Temperature range: Operating Storage 2.5 hours...
Environmental Temperature range: Relative humidity (maximum): Maximum vibration: Maximum shock: Altitude (maximum): Appendix Operating 0 to 40 C (32 to 104 F) Storage –20 to 60 C (–4 to 140 F) Operating 10% to 90% (noncondensing) Storage 5% to 95% (noncondensing) Operating 0.9 GRMS using a random-vibration spectrum that simulates user environment...
(see page 16) and try again. Contacting Dell When you need to contact Dell, use the telephone numbers, codes, and electronic addresses provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator.
Transaction Sales Home/Small Business Sales Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support Preferred Accounts/Corporate Technical Support Switchboard Website: http://support.euro.dell.com E-mail: email@example.com Technical Support Customer Care Home/Small Business Sales Corporate Sales Switchboard Website: http://support.euro.dell.com E-mail: firstname.lastname@example.org...
Technical Support International Access Code: 00 Customer Care Country Code: 420 City Code: 2 TechFax Switchboard Website: http://support.euro.dell.com E-mail: email@example.com Department Name or Service Area, Website and E-mail Address Area Codes, Local Numbers, and Toll Free Numbers 604 633 4966...
Website and E-mail Address Technical Support Relational Customer Care Home/Small Business Customer Care Switchboard Fax Technical Support (Upplands Vasby, Sweden) Fax Switchboard Website: http://support.euro.dell.com E-mail: firstname.lastname@example.org Technical Support Technical Support Fax Relational Customer Care Home/Small Business Customer Care Switchboard Website: http://support.euro.dell.com E-mail: email@example.com...
Home and Small Business International Access Code: 00 Technical Support Country Code: 33 Customer Care City Code: (1) (4) Switchboard Switchboard (Alternative) Sales Website: http://support.euro.dell.com E-mail: firstname.lastname@example.org Corporate Technical Support Customer Care Switchboard Sales Website: http://support.euro.dell.com E-mail: email@example.com Germany (Langen)
City Code: 02 Appendix Department Name or Service Area, Website and E-mail Address Technical Support Customer Care Sales SalesFax Switchboard Website: http://support.euro.dell.com E-mail: firstname.lastname@example.org Home and Small Business Technical Support Customer Care Switchboard Website: http://support.euro.dell.com E-mail: email@example.com Corporate Technical Support...
Technical Support Outside of Japan (Dimension and Inspiron) City Code: 44 Technical Support (Dell Precision™, OptiPlex™ and Latitude™) Technical Support Outside of Japan (Dell Precision, OptiPlex, and Latitude) 24-Hour Automated Order Service Customer Care Home and Small Business Group Sales...
Website and E-mail Address Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium) Corporate Sales (Brussels, Belgium) Customer Care (Brussels, Belgium) Fax (Brussels, Belgium) Switchboard (Brussels, Belgium) Website: http://support.euro.dell.com E-mail: firstname.lastname@example.org Technical Support Customer Service (Penang, Malaysia) Transaction Sales Technical Support Customer Service...
Country Code: 31 Home/Small Business Sales City Code: 20 Home/Small Business Sales Fax Corporate Sales Corporate Sales Fax Switchboard Website: http://support.euro.dell.com E-mail: email@example.com New Zealand Home and Small Business International Access Code: 00 Government and Business Country Code: 64 Sales...
City Code: 11 Southeast Asian and Pacific Countries Appendix Department Name or Service Area, Website and E-mail Address Technical Support Customer Care Sales E-mail: firstname.lastname@example.org Technical Support Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales Technical Support Customer Care Sales Switchboard Website: http://support.euro.dell.com...
Spain (Madrid) Home and Small Business International Access Code: 00 Technical Support Country Code: 34 Customer Care City Code: 91 Sales Switchboard Website: http://support.euro.dell.com E-mail: email@example.com Corporate Technical Support Customer Care Switchboard Website: http://support.euro.dell.com E-mail: firstname.lastname@example.org Sweden (Upplands Vasby) Technical Support...
Preferred Accounts (500-5000 employees) Customer Care Central Government Customer Care Local Government Customer Care Home/Small Business Sales Corporate/Public Sector Sales Website: http://support.euro.dell.com E-mail: email@example.com Area Codes, Local Numbers, and Toll Free Numbers toll free: 0080 60 1255 toll free: 0080 60 1256...
Automated Order-Status System International Access Code: 011 AutoTech (for portable and desktop computers) Country Code: 1 Dell Home and Small Business Group (for portable and desktop computers): Customer Technical Support (Return Material Authorization Numbers) Customer Technical Support (Home sales purchased via http://www.dell.com)
Your Dell computer is designed to comply with applicable regulations regarding EMI. Changes or modifications not expressly approved by Dell could void the user’s authority to operate the equipment. Appendix Call Dell to obtain an authorization number, and write it clearly and prominently on the outside of the box.
Once you have determined your computer’s FCC classification, read the appropriate FCC notice. Note that FCC regulations provide that changes or modifications not expressly approved by Dell could void your authority to operate this equipment. This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: •...
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/television technician for help. • Model number: PPX • Company name: Dell Computer Corporation EMC Engineering Department One Dell Way Round Rock, Texas 78682 USA 512-338-4400...
If you experience trouble with this telephone equipment, refer to the section titled “Contacting Dell” to find the appropriate telephone number for obtaining customer assistance. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Fax Branding The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent, identification of the business, other entity, or individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual.
(NOM): Exporter: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Importer: Dell Computer de México, S.A. de C.V. Paseo de la Reforma 2620 - 11° Piso Col. Lomas Altas 11950 México, D.F. Ship to: Dell Computer de México, S.A.
Dell Computer Corporation (“Dell”) manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry-standard practices. For information about the Dell warranty for your computer, see the Tell Me How help file. To open the file, click the Start button, point to Programs, point to User’s Guides, and then click Tell...
Macrovision Product Notice The following product notice applies to the Macrovision Corporation product that is included with the DVD-ROM drive: This product incorporates copyright protection technology that is protected by method claims of certain U.S. patents and other intellectual property rights owned by Macrovision Corporation and other rights owners.