Dell Inspiron 3800 Reference And Troubleshooting Manual page 125

Table C-1. System Error Messages (continued)
Message
Gate A20
failure
General failure
Hard-disk drive
configuration
error
Hard-disk drive
controller
failure 0
Hard-disk drive
failure
Hard-disk drive
read failure
NOTE: For the full name of an abbreviation or acronym used in this table, see the Glossary in the system Help.
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Cause
An installed memory module
may be loose.
The operating system is
unable to carry out the
command.
The computer cannot
identify the drive type.
The hard-disk drive does not
respond to commands from
the computer.
The hard-disk drive does not
respond to commands from
the computer.
The hard-disk drive may be
faulty.
Action
Reseat the memory modules and, if necessary,
replace them. For instructions, see "Installing
Memory Modules" in Chapter 2.
This message is usually followed by specific
information—for example, Printer out of
paper. Respond by taking the appropriate action.
Turn off the computer, remove the drive, and boot
the computer from a bootable diskette. Then turn
off the computer again, reinstall the drive, and
reboot the computer. (For instructions, see "Install-
ing an Internal Hard-Disk Drive" in Chapter 2.) If the
problem persists, try another drive. Then run the
IDE Devices tests in the Dell Diagnostics. For
instructions, see "Running the Dell Diagnostics" in
Chapter 3.
Turn off the computer, remove the drive, and boot
the computer from a bootable diskette. Then turn
off the computer again, reinstall the drive, and
reboot the computer. (For instructions, see "Install-
ing an Internal Hard-Disk Drive" in Chapter 2.) If the
problem persists, try another drive. Then run the
IDE Devices tests in the Dell Diagnostics. For
instructions, see "Running the Dell Diagnostics" in
Chapter 3.
Turn off the computer, remove the drive, and boot
the computer from a bootable diskette. Then turn
off the computer again, reinstall the drive, and
reboot the computer. (For instructions, see "Install-
ing an Internal Hard-Disk Drive" in Chapter 2.) If the
problem persists, try another drive. Then run the
IDE Devices tests in the Dell Diagnostics. For
instructions, see "Running the Dell Diagnostics" in
Chapter 3.
Turn off the computer, remove the drive, and boot
the computer from a bootable diskette. Then turn
off the computer again, reinstall the drive, and
reboot the computer. (For instructions, see "Install-
ing an Internal Hard-Disk Drive" in Chapter 2.) If the
problem persists, try another drive. Then run the
IDE Devices tests in the Dell Diagnostics. For
instructions, see "Running the Dell Diagnostics" in
Chapter 3.
System Messages C-3