Resolve Hard-Disk Drive Problems; Resolve Hardware Conflicts; Resolve Infrared Port Problems - Dell Inspiron 3800 Reference And Troubleshooting Manual

3-14 Dell Inspiron 3800 Reference and Troubleshooting Guide

Resolve Hard-Disk Drive Problems

•
Run the ScanDisk utility. Click the Start button, point to Programs—>
Accessories—> System Tools, and then click ScanDisk.
•
Run the IDE Devices tests as described in "Running the Dell Diagnostics," found
earlier in this chapter.
•
Check the settings on the Page 1 submenu of the System Setup program as
described in Appendix B, "Using the System Setup Program."
If you still have a hard-disk drive problem, call Dell for technical assistance. For instruc-
tions, see Chapter 5, "Getting Help."

Resolve Hardware Conflicts

Hardware conflicts occur if a device is detected by the operating system but is config-
ured incorrectly. To check for conflicts, perform the following steps:
1. Click the Start button, point to Settings, and click Control Panel.
2. In the Control Panel, double-click the System icon.
3. Click the Device Manager tab.
Conflicts are indicated in the Device Manager list by a yellow exclamation point
(!) beside the conflicting device. A red X beside a device indicates that the device
is disabled in the current hardware profile.
If a hardware conflict exists, the Device status area in the Properties window
shows the conflicting expansion cards or devices.
To resolve conflicts, you can use the Windows Hardware Conflict Troubleshooter.
1. Click the Start button and then click Help.
2. Click the Contents tab and then double-click Troubleshooting.
3. Double-click If you have a hardware conflict and follow the instructions on the
screen.

Resolve Infrared Port Problems

To configure the infrared port, perform the following steps:
1. Click the Start button, point to Settings, and then click Control Panel.
2. In the Control Panel, double-click the System icon.
3. Click the Device Manager tab.