NETGEAR R6400 User Manual
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NETGEAR R6400 User Manual

Ac1750 smart wifi router
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See also: Configuration Manual
AC1750 Smart WiFi Router
Mode l R6400
Us e r Manual
August 2015
202-11508-02
350 East Plumeria Drive
San Jose, CA 95134
USA

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Summary of Contents for NETGEAR R6400

  • Page 1 AC1750 Smart WiFi Router Mode l R6400 Us e r Manual August 2015 202-11508-02 350 East Plumeria Drive San Jose, CA 95134...
  • Page 2 Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx. Trademarks © NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc. Any non-NETGEAR trademarks are used for reference purposes only. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory/.

  • Page 3: Table Of Contents

    Use an Internet Browser to Access the Router ......16 NETGEAR genie Automatic Internet Setup ......16 Log In to the Router .
  • Page 4 AC1750 Smart WiFi Router Chapter 4 Optimize Performance Prioritize Internet Traffic with Quality of Service ......46 Optimize Internet Gaming with Upstream QoS .
  • Page 5 Use the Scan Feature of a Multifunction USB Printer ....103 Change NETGEAR USB Control Center Settings ......104 Chapter 10 Specify Network Settings Disable LED Blinking or Turn Off LEDs .
  • Page 6 AC1750 Smart WiFi Router Specify WPS Settings ..........125 Set Up the Router with an Existing Router or Gateway.
  • Page 7 AC1750 Smart WiFi Router Enable Port Triggering ..........164 Application Example: Port Triggering for Internet Relay Chat .

  • Page 8: Chapter 1 Hardware Setup

    DLNA screens. Share your music to Airplay-compatible devices from the USB hard-drive connected to the router. Use the free NETGEAR ReadySHARE Vault app to back up your Windows computers to a connect USB hard drive.

  • Page 9: Unpack Your Router

    The router comes with three antennas. To extend the antennas:  Position the antennas for the best WiFi performance. NETGEAR recommends that the center antenna be vertical and that you aim the others outward at 45-degree angles as shown. Hardware Setup...

  • Page 10: Top And Front Panels

    AC1750 Smart WiFi Router Top and Front Panels The router includes status LEDs on top and a USB 3.0-Storage port on the front. USB 3.0-Storage port Figure 2. Router top and front view Table 1. LED and button descriptions Description Power •...

  • Page 11: Rear Panel

    AC1750 Smart WiFi Router Table 1. LED and button descriptions (continued) Description USB 2.0-Printer • Solid white. A USB device is connected and is ready. port • Blinking. A USB device is plugged in and is trying to connect. • Off.
  • Page 12 AC1750 Smart WiFi Router vary significantly depending on the physical placement of your router. For example, the thickness and number of walls the wireless signal passes through can limit the range. Additionally, other wireless access points in and around your home might affect your router’s signal.

  • Page 13: Cable Your Router

    AC1750 Smart WiFi Router Cable Your Router The following image shows how to cable your router: Figure 4. Router cabling To cable your router:  Unplug your modem’s power, leaving the modem connected to the wall jack for your Internet service. If your modem uses a battery backup, remove the battery.

  • Page 14: Chapter 2 Connect To The Network And Access The Router

    Access the Router This chapter contains the following sections: • Connect to the Network • Types of Logins • Use an Internet Browser to Access the Router • Change the Language • Access the Router with the NETGEAR genie App...

  • Page 15: Connect To The Network

    AC1750 Smart WiFi Router Connect to the Network You can connect to the router’s network through a wired or WiFi connection. If you set up your computer to use a static IP address, change the settings so that it uses Dynamic Host Configuration Protocol (DHCP).

  • Page 16: Label

    Internet service. NETGEAR genie Automatic Internet Setup You can set up your router with the NETGEAR genie automatically, or you can use the genie menus and pages to set up your router manually. Before you start the setup process, get your ISP information and make sure that the computers and devices in the network use the settings described here.
  • Page 17 Internet. When you start an Internet application, your router automatically logs you in. NETGEAR genie runs on any device with a web browser. Installation and basic setup takes about 15 minutes to complete. To use NETGEAR genie to set up your router: ...
  • Page 18 • If NETGEAR genie detects that the router is connected to another router or gateway, NETGEAR genie prompts you to set up the router in router mode or access point mode: Select the Help Me Choose radio button or Let Me Choose radio button: Help Me Choose.

  • Page 19: Log In To The Router

    Log In to the Router When you first set up your router, NETGEAR genie automatically starts when you launch an Internet browser on a computer that is connected to the router. If you want to view or change settings for the router, you can use genie again.

  • Page 20: Access The Router With The Netgear Genie App

    AC1750 Smart WiFi Router Access the Router with the NETGEAR genie App The genie app is the easy dashboard for managing, monitoring, and repairing your home network. The genie app can help you with the following: • Automatically repair common wireless network problems.

  • Page 21: Chapter 3 Specify Your Internet Settings

    Specify Your Internet Settings Usually, the quickest way to set up the router to use your Internet connection is to allow the genie to detect the Internet connection when you first access the router with an Internet browser. You can also customize or specify your Internet settings. This chapter contains the following sections: •...

  • Page 22: Use The Internet Setup Wizard

    AC1750 Smart WiFi Router Use the Internet Setup Wizard You can use the Setup Wizard to detect your Internet settings and automatically set up your router. The Setup Wizard is not the same as the genie pages that display the first time you connect to your router to set it up.

  • Page 23: Manually Set Up The Internet Connection

    AC1750 Smart WiFi Router The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration and checks your operation mode. Manually Set Up the Internet Connection You can view or change the router’s Internet connection settings. Specify an Internet Connection That Does Not Use a Login To specify the Internet connection settings: ...
  • Page 24 AC1750 Smart WiFi Router Select Internet. Scroll to view more settings For the Does your Internet connection require a login setting, leave the No radio button selected. If your Internet connection requires an account name or host name, type it in the Account Name (If Required) field.

  • Page 25: Specify An Internet Connection That Uses A Login

    Use This MAC Address. Enter the MAC address that you want to use. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 14, Troubleshooting. Specify an Internet Connection That Uses a Login To view or change the basic Internet setup: ...
  • Page 26 Use This MAC Address. Enter the MAC address that you want to use. Click the Apply button. Your settings are saved. Click the Test button to test your Internet connection. If the NETGEAR website does not display within one minute, see Chapter 14, Troubleshooting. Specify Your Internet Settings...

  • Page 27: Specify Ipv6 Internet Connections

    AC1750 Smart WiFi Router Specify IPv6 Internet Connections You can set up an IPv6 Internet connection if genie does not detect it automatically. To set up an IPv6 Internet connection:  Launch an Internet browser from a computer or wireless device that is connected to the network.

  • Page 28: Requirements For Entering Ipv6 Addresses

    AC1750 Smart WiFi Router Requirements for Entering IPv6 Addresses IPv6 addresses are denoted by eight groups of hexadecimal quartets that are separated by colons. You can reduce any four-digit group of zeros within an IPv6 address to a single zero or omit it.

  • Page 29: Use Auto Config For An Ipv6 Internet Connection

    AC1750 Smart WiFi Router of the prefix, which is also indicated by the underline (_) under the IPv6 address. If no address is acquired, the field displays Not Available. • Router’s IPv6 Address on LAN. This field shows the IPv6 address that is acquired for the router’s LAN interface.
  • Page 30 AC1750 Smart WiFi Router In the Internet Connection Type menu, select Auto Config. The router automatically detects the information in the following fields: • Router’s IPv6 Address on WAN. This field shows the IPv6 address that is acquired for the router’s WAN (or Internet) interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 31: Set Up An Ipv6 6Rd Tunnel Internet Connection

    AC1750 Smart WiFi Router • Use DHCP Server. This method passes more information to LAN devices, but some IPv6 systems might not support the DHCv6 client function. • Auto Config. This is the default setting. This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN).
  • Page 32 AC1750 Smart WiFi Router The IPv6 page displays. In the Internet Connection Type menu, select 6rd Tunnel. The router automatically detects the information in the following sections: • 6rd (IPv6 Rapid Development) Configuration. The router detects the service provider’s IPv4 network and attempts to establish an IPv6 6rd tunnel connection. If the IPv4 network returns 6rd parameters to the router, the page adjusts to display the correct settings in this section.

  • Page 33: Set Up An Ipv6 6To4 Tunnel Internet Connection

    AC1750 Smart WiFi Router This setting specifies how the router assigns IPv6 addresses to the devices on your home network (the LAN). (Optional) Select the Use This Interface ID check box and specify the interface ID that you want to be used for the IPv6 address of the router’s LAN interface. If you do not specify an ID here, the router generates one automatically from its MAC address.
  • Page 34 AC1750 Smart WiFi Router The page adjusts: The router automatically detects the information in the Router’s IPv6 Address on LAN field. This field shows the IPv6 address that is acquired for the router’s LAN interface. The number after the slash (/) is the length of the prefix, which is also indicated by the underline (_) under the IPv6 address.

  • Page 35: Set Up An Ipv6 Pass Through Internet Connection

    AC1750 Smart WiFi Router Click the Apply button. Your settings are saved. Set Up an IPv6 Pass Through Internet Connection In pass-through mode, the router works as a Layer 2 Ethernet switch with two ports (LAN and WAN Ethernet ports) for IPv6 packets. The router does not process any IPv6 header packets. To set up a pass-through IPv6 Internet connection: ...
  • Page 36 AC1750 Smart WiFi Router In the Internet Connection Type menu, select Fixed. Configure the fixed IPv6 addresses for the WAN connection: • IPv6 Address/Prefix Length. The IPv6 address and prefix length of the router WAN interface. • Default IPv6 Gateway. The IPv6 address of the default IPv6 gateway for the router’s WAN interface.

  • Page 37: Set Up An Ipv6 Dhcp Internet Connection

    AC1750 Smart WiFi Router Set Up an IPv6 DHCP Internet Connection To set up an IPv6 Internet connection with a DHCP server:  Launch an Internet browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens.

  • Page 38: Set Up An Ipv6 Pppoe Internet Connection

    AC1750 Smart WiFi Router • Use These DNS Servers. If you know that your ISP requires specific servers, select this option. Enter the IP address of your ISP’s primary DNS server. If a secondary DNS server address is available, enter it also. (Optional) In the User Class (If Required) field, enter a host name.
  • Page 39 AC1750 Smart WiFi Router In the Internet Connection Type menu, select PPPoE. Enter the settings that your service provider gave you. If your service provider gave you only one user name and password, the service provider most likely supports dual stack PPPoE (a single PPP session). If the service provider gave you two user names and passwords for IPv4 and IPv6, then the router must use different PPP session.

  • Page 40: Change The Mtu Size

    AC1750 Smart WiFi Router This is usually the name that you use in your email address. For example, if your main mail account is JerAB@ISP.com, you would type JerAB in this field. Some ISPs (like Mindspring, Earthlink, and T-DSL) require that you use your full email address when you log in.
  • Page 41 AC1750 Smart WiFi Router The best MTU setting for NETGEAR equipment is often the default value. In some situations, changing the value fixes one problem but causes another. Leave the MTU unchanged unless one of these situations occurs: • You experience problems connecting to your ISP or other Internet service, and the technical support of either the ISP or NETGEAR recommends changing the MTU setting.

  • Page 42: Enable The Bridge Or Add A Vlan Tag Group

    Table 2. Common MTU sizes Application 1500 The largest Ethernet packet size. This setting is typical for connections that do not use PPPoE or VPN, and is the default value for NETGEAR routers, adapters, and switches. 1492 Used in PPPoE environments. 1472 Maximum size to use for pinging.

  • Page 43: Add Vlan Tag Groups

    AC1750 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > VLAN / Bridge Settings. Select the Enable VLAN / Bridge group check box. Select the By bridge group radio button.
  • Page 44 AC1750 Smart WiFi Router Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED >...

  • Page 45: Chapter 4 Optimize Performance

    Optimize Performance This chapter contains the following sections: • Prioritize Internet Traffic with Quality of Service • Optimize Internet Gaming with Upstream QoS • Add Upstream QoS Rules • Optimize Video Streaming with Downstream QoS • Improve Network Connections with Universal Plug and Play •...

  • Page 46: Prioritize Internet Traffic With Quality Of Service

    AC1750 Smart WiFi Router Prioritize Internet Traffic with Quality of Service You can use Quality of Service (QoS) to assign a high priority to gaming and streaming video from the Internet. Figure 6. You can prioritize downstream traffic, upstream traffic, or both Optimize Internet Gaming with Upstream QoS Upstream Quality of Service (QoS) assigns a high priority to Internet traffic from your Xbox gaming system.

  • Page 47: Add Upstream Qos Rules

    AC1750 Smart WiFi Router NETGEAR recommends that only gamers enable the Upstream QoS feature. If you do not game and you turn on this feature, some applications might not perform as well as usual. To enable upstream QoS:  Launch an Internet browser from a computer or wireless device that is connected to the network.

  • Page 48: Set Up Qos For Applications And Online Gaming

    AC1750 Smart WiFi Router • Individual Ethernet LAN ports of the router • A specific device by MAC address To specify prioritization of traffic, create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup page. For convenience, the QoS Policy table lists many common applications and online games that can benefit from QoS handling.

  • Page 49: Set Up Qos For A Router Lan Port

    AC1750 Smart WiFi Router To add a priority rule, scroll down to the bottom of the QoS Setup page and click the Add Priority Rule button. In the QoS Policy for field, type the name of the application or game. In the Priority Category menu, select either Applications or Online Gaming.

  • Page 50: Set Up Qos For A Mac Address

    AC1750 Smart WiFi Router Select ADVANCED > Setup > QoS Setup > Upstream QoS. The Upstream QoS page displays. Click the Setup QoS Rule button. The QoS Priority Rule list displays. Scroll down and click the Add Priority Rule button. The QoS - Priority Rules page displays.

  • Page 51: Edit An Upstream Qos Policy

    AC1750 Smart WiFi Router Scroll down and click the Add Priority Rule button. The QoS - Priority Rules page displays. From the Priority Category menu, select MAC Address. If the device is in the MAC Device List, select its radio button. The information from the MAC Device List populates the QoS Policy for, MAC Address, and Device Name fields.

  • Page 52: Delete An Upstream Qos Policy

    AC1750 Smart WiFi Router The Setup QoS Rule page displays. Select the radio button for the QoS policy. Scroll down and click the Edit button. The Edit pop-up window opens. Change the policy settings. Click the Apply button. Your changes are saved. Delete an Upstream QoS Policy To delete a QoS policy: ...

  • Page 53: Optimize Video Streaming With Downstream Qos

    Figure 8. Downstream QoS assigns a high priority to video streaming from the Internet NETGEAR recommends that you enable downstream QoS only if you watch streaming Internet video. When downstream QoS assigns a high priority to streaming video, it also assigns a lower priority to the rest of your Internet traffic.

  • Page 54: Add Downstream Qos Rules By Keyword

    AC1750 Smart WiFi Router Select ADVANCED > Setup > QoS Setup > Downstream QoS. Select the Enable Downstream QoS (Improved Video Streaming) check box. (Optional) Select the Streaming Database Auto Upgrade check box. The router automatically checks for updates for the streaming database, and downloads and installs them.

  • Page 55: Add A Downstream Qos Rule By Device

    AC1750 Smart WiFi Router In the Rule Name field, type the name of the rule. In the Keyword field, type a keyword. Click the Add button. The rule is added to the QoS rules. The router assigns a high priority to Internet traffic from the server that matches the keyword.

  • Page 56: Wi-Fi Multimedia Quality Of Service

    AC1750 Smart WiFi Router To enable Universal Plug and Play:  Launch an Internet browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.
  • Page 57 AC1750 Smart WiFi Router WMM QoS prioritizes wireless data packets from different applications based on four access categories: voice, video, best effort, and background. For an application to receive the benefits of WMM QoS, WMM must be enabled in both it and the client running that application.

  • Page 58: Chapter 5 Control Access To The Internet

    Control Access to the Internet The router comes with a built-in firewall that helps protect your home network from unwanted intrusions from the Internet. This chapter includes the following sections: • Set Up Parental Controls • Block Access to Your Network •...

  • Page 59: Set Up Parental Controls

    AC1750 Smart WiFi Router Set Up Parental Controls The first time that you select Parental Controls from the BASIC Home page, your browser goes to the Parental Controls website, where you can learn more about Parental Controls. To set up Parental Controls, you must download the genie app. To set up Parental Controls: ...

  • Page 60: Block Access To Your Network

    Allow all new devices to connect. With this setting, if you buy a new device, it can access your network. You don’t need to enter its MAC address in this page. NETGEAR recommends that you leave this radio button selected. •...

  • Page 61: Use Keywords To Block Internet Sites

    AC1750 Smart WiFi Router To allow the computer or device you’re currently using to continue to access the network, select the check box next to your computer or device, and click the Allow button. Click the Apply button. Your changes take effect. Use Keywords to Block Internet Sites You can use keywords to block certain Internet sites from your network.

  • Page 62: Delete Keywords From The List To Be Blocked

    AC1750 Smart WiFi Router For example: • Specify XXX to block http://www.badstuff.com/xxx.html. • Specify .com if you want to allow only sites with domain suffixes such as .edu or .gov. • Enter a period (.) to block all Internet browsing access. Click the Add Keyword button.
  • Page 63 AC1750 Smart WiFi Router To block services:  Launch an Internet browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.

  • Page 64: Schedule When To Block Internet Sites And Services

    AC1750 Smart WiFi Router • Only This IP Address. Block services for a single computer. • IP Address Range. Block services for a range of computers with consecutive IP addresses on your network. • All lP Addresses. Block services for all computers on your network. Click the Add button.

  • Page 65: Avoid Blocking On A Trusted Computer

    AC1750 Smart WiFi Router Avoid Blocking on a Trusted Computer You can exempt one trusted computer from blocking. The computer you exempt must use a fixed IP address. You can use the reserved IP address feature to specify the IP address. See Manage Reserves LAN IP Addresses on page 114.
  • Page 66 AC1750 Smart WiFi Router Select ADVANCED > Security > E-mail. Select the Turn E-mail Notification On check box. In the Your Outgoing Mail Server field, enter the name of your ISP outgoing (SMTP) mail server (such as mail.myISP.com). You might be able to find this information in the configuration page of your email program. If you leave this field blank, log and alert messages are not sent.

  • Page 67: Chapter 6 Share Usb Storage Devices Attached To The Router

    Do not connect computers, USB modems, CD drives, or DVD drives to the router USB port. Note: NETGEAR recommends that you connect a USB storage device to the USB 3.0-Storage port and connect a printer to the USB 2.0-Printer port.

  • Page 68: Usb Storage Device Requirements

    The router works with most USB-compliant external flash and hard drives. For the most up-to-date list of USB drives that the router supports, visit http://kbserver.netgear.com/readyshare. Some USB external hard drives and flash drives require you to load the drivers onto the computer before the computer can access the USB device.

  • Page 69: Access A Usb Storage Device On The Network

    AC1750 Smart WiFi Router Access a USB Storage Device on the Network ReadySHARE lets you access and share a USB drive connected to the router USB port. (If your USB drive uses special drivers, it is not compatible.) USB 3.0-Storage port Figure 9.
  • Page 70 AC1750 Smart WiFi Router The Connect to Server page displays. Enter the smb://readyshare in the Server Address field. Click the Connect button. When prompted, select the Guest radio button. If you set up access control on the router and you allowed your Mac to access the network, select the Registered User radio button and enter admin for the name and password for the password.
  • Page 71 AC1750 Smart WiFi Router Right-click the USB storage device and select Map network drive. The Map Network Drive page displays: Select the drive letter to map to the network folder. Click the Finish button. The USB device is mapped to the drive letter that you specified. Share USB Storage Devices Attached to the Router...

  • Page 72: Back Up Windows Computers With Readyshare Vault

    Set Up a USB Hard Drive on a Mac NETGEAR recommends that you use a new USB HDD or format your old USB HDD to do the Time Machine backup for the first time. Use a blank partition to prevent some issues during backup using Time Machine.

  • Page 73: Prepare To Back Up A Large Amount Of Data

    Your settings are saved. Prepare to Back Up a Large Amount of Data Before you back up a large amount of data with Time Machine, NETGEAR recommends that you follow this procedure. To prepare to back up a large amount of data: ...

  • Page 74: Use Time Machine To Back Up Onto A Usb Hard Drive

    AC1750 Smart WiFi Router Use Time Machine to Back Up onto a USB Hard Drive You can use Time Machine to back up your Mac computers onto a USB HDD that is connected to one of the router’s USB ports. To back up your Mac onto a USB hard drive: ...

  • Page 75: Control Access To The Usb Drive

    AC1750 Smart WiFi Router The setup is complete and the Mac automatically schedules a full back up. You can back up immediately if you want. Control Access to the USB Drive You can specify the device name, workgroups, and network folders for your USB device. To specify the USB access settings: ...

  • Page 76: Use Ftp Within The Network

    AC1750 Smart WiFi Router HTTP. Enabled by default. You can type http://readyshare.routerlogin.net/shares to access the USB drive. HTTPS (via Internet). Disabled by default. If you enable this feature, remote users can type http://<public IP address/shares> (for example, http://1.1.10.102/shares) or a URL domain name to access the USB drive over the Internet.

  • Page 77: View Or Change Network Folders On A Usb Drive

    AC1750 Smart WiFi Router Select ADVANCED > USB Functions > ReadySHARE Storage. Select the FTP check box. Click the Apply button. Your changes are saved. View or Change Network Folders on a USB Drive You can view or change the network folders on the USB storage device. To view or change network folders: ...

  • Page 78: Add A Network Folder On A Usb Drive

    AC1750 Smart WiFi Router Select ADVANCED > USB Functions > ReadySHARE Storage. Scroll down to the Available Networks Folder section of the page, and adjust the following settings: • Share Name. If only one device is connected, the default share name is USB_Storage.
  • Page 79 AC1750 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > USB Functions > ReadySHARE Storage. Click the Create Network Folder button. If this page does not display, your web browser might be blocking pop-ups.

  • Page 80: Edit A Network Folder On A Usb Drive

    AC1750 Smart WiFi Router Edit a Network Folder on a USB Drive You can add network folders on the USB storage device. To edit a network folder:  Launch an Internet browser from a computer or wireless device that is connected to the network.

  • Page 81: Safely Remove A Usb Drive

    AC1750 Smart WiFi Router Safely Remove a USB Drive Before you physically disconnect a USB drive from the router USB port, log in to the router and take the drive offline. To remove a USB disk drive safely:  Launch an Internet browser from a computer or wireless device that is connected to the network.

  • Page 82: Chapter 7 Access The Router's Usb Drive Through The Internet

    Access the Router’s USB Drive Through the Internet With Dynamic DNS, you can use the Internet to access a USB hard drive attached to the router’s USB port router when you’re not home. This chapter includes the following sections: • Access the USB Drive Through the Internet •...

  • Page 83: Access The Usb Drive Through The Internet

    AC1750 Smart WiFi Router Access the USB Drive Through the Internet You can access the USB drive through the Internet when you’re not home. To access the USB drive from a remote computer:  Launch a web browser on a computer that is not on your home network. Connect to your home router: •...

  • Page 84: Access The Usb Drive Through The Internet With Ftp

    AC1750 Smart WiFi Router Select ADVANCED > USB Functions > ReadySHARE Storage. Select the FTP (via Internet) check box. Click the Apply button. Your changes are saved. To limit access to the admin user, click the Edit button. In the Read Access menu, select admin. In the Write Access menu, select admin.

  • Page 85: Dynamic Dns

    With your customized free URL, you can use FTP to access your network through Dynamic DNS when you aren’t home. To set up your FTP server, you must register for a free NETGEAR Dynamic DNS (DDNS) service account and specify the account settings in the router’s Dynamic DNS page.

  • Page 86: Set Up A New Dynamic Dns Account

    You can use DDNS with a VPN tunnel for a secure connection. Set Up a New Dynamic DNS Account To set up Dynamic DNS and register for a free NETGEAR account:  Launch an Internet browser from a computer or wireless device that is connected to the network.

  • Page 87: Specify A Dns Account

    To check that Dynamic DNS is enabled in the router, click the Show Status button. A message displays the Dynamic DNS status. Specify a DNS Account If you already use a Dynamic DNS account with NETGEAR, NO-IP, or Dyn, you can set up the router to use your account. To set up Dynamic DNS: ...
  • Page 88 For a No-IP or Dyn account, in the User Name field, enter the user name for your account. For a NETGEAR account at No-IP, in the Email field, type the email address for your account. In the Password (6-32 characters) field, type the password for your DDNS account.

  • Page 89: Change The Dynamic Dns Settings

    Your changes are saved. Set Up Your Personal FTP Server To set up your personal account and use FTP:  Get your free NETGEAR Dynamic DNS domain name. Your Personal FTP Server on page 85. Make sure that your Internet connection is working.

  • Page 90: Remotely Access A Usb Device Using Readycloud

    AC1750 Smart WiFi Router Remotely Access a USB Device Using ReadyCLOUD NETGEAR ReadyCLOUD for routers lets you remotely access files stored on a USB storage device that is connected to the router. Before you can use ReadyCLOUD, you must create a ReadyCLOUD account and register your router.
  • Page 91 AC1750 Smart WiFi Router To register your router with your ReadyCLOUD account:  Visit http://kb.netgear.com/app/answers/detail/a_id/27323/ and check to see if you router supports ReadyCLOUD. Connect a USB storage device to a USB port on the router. If your USB storage device uses a power supply, you must use it when you connect the USB storage device to the router.
  • Page 92 ReadyCLOUD to remotely access the USB storage device. The router is registered with ReadyCLOUD. After registration, visit http://readycloud.netgear.com. Click the Sign In link, enter your ReadyCLOUD user name and password, and click the Sign In button.

  • Page 93: Chapter 8 Use The Router As A Media Server

    Use the Router as a Media Server This chapter contains the following sections: • Specify ReadyDLNA Media Server Settings • Play Music from a USB Drive with iTunes Server • Play Media from a USB Drive on TiVo...

  • Page 94: Specify Readydlna Media Server Settings

    Specify ReadyDLNA Media Server Settings By default, the router acts as a ReadyDLNA media server, which lets you view movies and photos on DLNA/UPnP AV-compliant media players, such as Xbox360, Playstation, and NETGEAR media players. To specify media server settings: ...
  • Page 95 AC1750 Smart WiFi Router iPhone or iPad to play music on any AirPlay devices, such as Apple TV or AirPlay-supported receivers. Figure 11. Play music on a USB drive with iTunes Supported music file formats are MP3, AAC, and FLAC. The maximum number of music files supported is 10,000.

  • Page 96: Play Media From A Usb Drive On Tivo

    AC1750 Smart WiFi Router d. Select ADVANCED > USB Functions > ReadySHARE Storage > Media Server. e. Select the Enable iTunes Media Server (Music Only) check box and click the Apply button. f. Enter the passcode and click the Allow Control button. Your changes take effect.
  • Page 97 To play videos:  On the TiVo, select TiVo Central > My Shows. At the bottom of the page, select the R6400. To play music or view photos:  On the TiVo, select TiVo Central > Music, Photos, & Showcases.
  • Page 98 AC1750 Smart WiFi Router Select an item to play or watch. To copy TiVo files to a computer:  Use the TiVo Desktop accessory, available at https://www3.tivo.com/store/accessories-software.do. Use the Router as a Media Server...

  • Page 99: Chapter 9 Share A Usb Printer

    You can share this USB printer among the Windows and Mac computers on your network. Note: NETGEAR recommends that you connect a printer to the USB 2.0-Printer port on the rear panel of the router. This chapter contains the following sections: •...

  • Page 100: Install The Printer Driver And Cable The Printer

    The utility works on Windows and Mac computers. To download the utility:  Visit www.netgear.com/readyshare. Scroll down to the Print From the Comfort of Your Home Network section at the bottom of the page. Click one of the following links.

  • Page 101: Install The Readyshare Printer Utility

    Install the ReadySHARE Printer Utility You must install the ReadySHARE Printer utility on each computer that will share the printer. After you install it, the utility displays as NETGEAR USB Control Center on your computer. To install the utility: ...

  • Page 102: Use The Shared Printer

    AC1750 Smart WiFi Router Select a language from the list and click the OK button. Some firewall software, such as Comodo, blocks NETGEAR USB Control Center from accessing the USB printer. If you do not see the USB printer displayed, you can disable the firewall temporarily to allow the utility to work.

  • Page 103: View Or Change The Status Of A Printer

    If another computer is already connected to the printer, your print job goes into a queue to wait to be printed. If your document does not print, use the NETGEAR USB Control Center to check the status. View or Change the Status of a Printer To view or change the status: ...

  • Page 104: Change Netgear Usb Control Center Settings

    The scanner page displays so that you can use the USB printer for scanning. Change NETGEAR USB Control Center Settings You can stop the NETGEAR USB Control Center from starting automatically when you log in to Windows. You can also change the language and specify the time-out to release the printer connection.
  • Page 105  Select Tools > Configuration. In the Language list, select a language. Click the OK button. The next time NETGEAR USB Control Center starts, the language changes. To specify the time-out:  Select Tools > Configuration. In the Timeout field, type the number of minutes.

  • Page 106: Chapter 10 Specify Network Settings

    Specify Network Settings This chapter includes the following sections: • Disable LED Blinking or Turn Off LEDs • View the WAN Settings • Set Up a Default DMZ Server • Change the Router’s Device Name • Change the LAN TCP/IP Settings •...

  • Page 107: Disable Led Blinking Or Turn Off Leds

    AC1750 Smart WiFi Router Disable LED Blinking or Turn Off LEDs The router LEDs on the top panel indicate router activities and behavior. You can disable LED blinking for network communications, or turn off all LEDs except the Power LED. To disable LED blinking or turn off the LEDs: ...
  • Page 108 AC1750 Smart WiFi Router To view the the WAN settings:  Launch an Internet browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.

  • Page 109: Set Up A Default Dmz Server

    AC1750 Smart WiFi Router or multimedia applications from working. Open NAT provides a much less secured firewall, but allows almost all Internet applications to work. • Disable SIP ALG. Some voice or video communication applications do not work well with SIP ALG. Disabling SIP ALG might help your voice or video applications to create or accept a call through the router.

  • Page 110: Change The Router's Device Name

    Type the IP address. Click the Apply button. Your change takes effect. Change the Router’s Device Name The router’s device name is R6400. This device name displays in a file manager when you browse your network. To change the router’s device name: ...
  • Page 111 AC1750 Smart WiFi Router To change the LAN TCP/IP settings:  Launch an Internet browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.

  • Page 112: Specify The Ip Addresses That The Router Assigns

    AC1750 Smart WiFi Router RIP-1. This format is universally supported. It is adequate for most networks, unless your network setup is unusual. RIP-2. This format carries more information. Both RIP-2B and RIP-2M send the routing data in RIP-2 format. RIP-2B uses subnet broadcasting. RIP-2M uses multicasting.

  • Page 113: Disable The Dhcp Server Feature In The Router

    AC1750 Smart WiFi Router Select ADVANCED > Setup > LAN Setup. Make sure that the Use Router as DHCP Server check box is selected. Specify the range of IP addresses that the router assigns: a. In the Starting IP Address field, type the lowest number in the range. This IP address must be in the same subnet as the router.

  • Page 114: Manage Reserves Lan Ip Addresses

    AC1750 Smart WiFi Router To disable the DHCP server feature in the router:  Launch an Internet browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.

  • Page 115: Edit A Reserved Ip Address Entry

    AC1750 Smart WiFi Router Choose an IP address from the router’s LAN subnet, such as 192.168.1.x. Type the MAC address of the computer or server. Tip: If the computer is already on your network, you can copy its MAC address from the Attached Devices page and paste it here. Click the Apply button.

  • Page 116: Use The Wps Wizard For Wifi Connections

    AC1750 Smart WiFi Router Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Setup > LAN Setup. The LAN Setup page displays.

  • Page 117: Specify Basic Wifi Settings

    Note: The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security. NETGEAR recommends that you do not change your preset security settings. If you change your preset security settings, make a note of the new settings and store it in a safe place where you can easily find it.
  • Page 118 AC1750 Smart WiFi Router Select Wireless. In the Region menu, select your region. In some locations, you cannot change this setting. To control the SSID broadcast, select or clear the Enable SSID Broadcast check box. When this check box is selected, the router broadcasts its network name (SSID) so that it displays when you scan for local WiFi networks on your computer or wireless device.

  • Page 119: Change The Wifi Security Option

    Your router comes with preset WPA2 or WPA security. The password that you enter to connect to your network is unique to your router and is on the router label. NETGEAR recommends that you use the preset security, but you can change the settings. NETGEAR recommends that you do not disable security.

  • Page 120: Set Up A Guest Network

    AC1750 Smart WiFi Router The Password (Network Key) field displays. In the Password (Network Key) field, enter a password. It is a text string from 8 to 63 characters. Write down the new password and keep it in a secure place for future reference. Click the Apply button.
  • Page 121 Select a radio button for a security option. The WPA2 options use the newest standard for the strongest security, but some older computers and wireless devices cannot use it. NETGEAR recommends that you select the WPA-PSK [TKIP] + WPA2-PSK [AES] radio button. This setting protects your WiFi network and lets computers and wireless devices connect to the WiFi network by using either WPA2 or WPA security.

  • Page 122: How The Router Manages Wifi Clients

    AC1750 Smart WiFi Router How the Router Manages WiFi Clients A WiFi client is any computer or WiFi device that connects to the router’s WiFi network. The router uses airtime fairness and implicit beamforming to manage its wireless clients. These features are enabled by default, but you can disable them.

  • Page 123: Control The Wireless Radios

    AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. The Wireless Settings page displays.

  • Page 124: Set Up A Wireless Schedule

    AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. Select or clear the Enable Wireless Radio check boxes in the 2.4 GHz and 5 GHz sections.

  • Page 125: Specify Wps Settings

    AC1750 Smart WiFi Router Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Wireless Settings. The Advanced Wireless Settings page displays.

  • Page 126: Set Up The Router With An Existing Router Or Gateway

    In router mode, the only device that can be connected to your existing gateway is your new NETGEAR router. You must connect all of your devices to the new NETGEAR router. If your existing gateway includes a WiFi function, disable it.
  • Page 127 Select the Help Me Choose radio button or Let Me Choose radio button: • Help Me Choose. If you select the Help Me Choose radio button, NETGEAR genie asks you a few questions to determine if you should set the router in router mode or access point mode.

  • Page 128: Use The Router As A Wireless Access Point

    AC1750 Smart WiFi Router Follow the onscreen instructions to set up your router in router mode or access point mode. Use the Router as a Wireless Access Point You can set up the router to run as an access point (AP) on the same local network as another router or gateway.

  • Page 129: Set Up The Router In Bridge Mode

    NETGEAR recommends that you use different wireless settings on each router. You can also turn off the wireless radio on the other router or gateway and use the R6400 router only for wireless client access. Click the Apply button. The IP address of the router changes, and you are disconnected.
  • Page 130 AC1750 Smart WiFi Router • Take advantage of gigabit WiFi speeds on current devices. • Use Gigabit WiFi for applications like video and gaming. • Connect multiple devices like NAS, Smart TV, NeoTV, Blu-ray player, and game consoles at gigabit WiFi speeds using a WiFi link. •...
  • Page 131 AC1750 Smart WiFi Router Scroll down and select the Use other operation mode check box and the Enable Bridge mode radio button. Click the setup bridge mode wireless settings button. Specify the settings of the other router to which this router will connect: a.

  • Page 132: Chapter 11 Manage Your Network

    Manage Your Network This chapter describes the router settings for administering and maintaining your router and home network. This chapter includes the following sections: • Update the Router Firmware • Change the admin Password • Recover the admin Password • View Router Status •...

  • Page 133: Update The Router Firmware

    AC1750 Smart WiFi Router Update the Router Firmware The router firmware (routing software) is stored in flash memory. You might see a message at the top of the genie screens when new firmware is available. You can respond to that message to update the firmware, or you can check to see if new firmware is available, and to update your product.

  • Page 134: Recover The Admin Password

    Your changes take effect. Recover the admin Password NETGEAR recommends that you enable password recovery if you change the password for the router user name admin. Then you can recover the password if it is forgotten. This recovery process is supported in Internet Explorer, Firefox, and Chrome browsers, but not in the Safari browser.
  • Page 135 AC1750 Smart WiFi Router To set up password recovery:  Launch an Internet browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.

  • Page 136: View Router Status

    AC1750 Smart WiFi Router View Router Status To view router status and usage information:  Launch an Internet browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin.

  • Page 137: Check The Internet Connection Status

    AC1750 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays Click the ADVANCED tab. In the Internet Port pane, click the Show Statistics button. The following information displays: •...
  • Page 138 AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Click the ADVANCED tab. In the Internet Port pane, click the Connection Status button.

  • Page 139: View And Manage Logs Of Router Activity

    AC1750 Smart WiFi Router View and Manage Logs of Router Activity The log is a detailed record of the websites you accessed or attempted to access and other router actions. Up to 256 entries are stored in the log. Log entries display only when keyword blocking is enabled and no log entries are made for the trusted user.

  • Page 140: Monitor Internet Traffic

    AC1750 Smart WiFi Router To clear the log entries, click the Clear Log button. To email the log immediately, click the Send Log button. Monitor Internet Traffic Traffic metering allows you to monitor the volume of Internet traffic that passes through the router Internet port.

  • Page 141: Create Custom Static Routes

    AC1750 Smart WiFi Router • Select the Connection time control radio button and enter the allowed hours in the Monthly limit field. If your ISP charges for extra data volume when you make a new connection, enter the extra data volume in MB in the Round up data volume for each connection by field. In the Traffic Counter section, set the traffic counter to begin at a specific time and date.

  • Page 142: Set Up A Static Route

    AC1750 Smart WiFi Router • The Gateway IP Address field specifies that all traffic for these addresses will be forwarded to the ISDN router at 192.168.1.100. • A metric value of 1 works because the ISDN router is on the LAN. •...

  • Page 143: Edit A Static Route

    AC1750 Smart WiFi Router This address must be on the same LAN segment as the router. Type a number from 1 through 15 as the metric value. This value represents the number of routers between your network and the destination. Usually, a setting of 2 or 3 works, but if this is a direct connection, set it to 1.

  • Page 144: View Devices Currently On The Network

    AC1750 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Static Routes. The Static Routes page displays. In the table, select the radio button for the route. Click the Delete button.

  • Page 145: Manage The Router Configuration File

    AC1750 Smart WiFi Router • MAC Address. The unique MAC address for each device does not change. The MAC address is typically shown on the product label. • Device Name. If the device name is known, it is shown here. To update this page, click the Refresh button.

  • Page 146: Restore Configuration Settings

    AC1750 Smart WiFi Router Restore Configuration Settings To restore configuration settings that you backed up:  Launch an Internet browser from a computer or wireless device that is connected to the network. Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password.

  • Page 147: Remote Management

    AC1750 Smart WiFi Router Click the Erase button. The factory default settings are restored. The user name is admin, the password is password, and the LAN IP address is 192.168.1.1. DHCP is enabled. Remote Management You can access your router over the Internet to view or change its settings. You must know the router’s WAN IP address to use this feature.

  • Page 148: Remotely Access Your Router Using The Genie App

    Update the Router Firmware on page 133. To download the latest genie app for your computer or mobile device, visit www.NETGEAR.com/genie. For more information about how to set up remote access using the genie app, visit http://kb.netgear.com/app/answers/detail/a_id/26253/. Manage Your Network...

  • Page 149: Chapter 12 Use Vpn To Access Your Network

    Use VPN to Access Your Network This chapter includes the following sections: • Set Up a VPN Connection • Specify VPN Service in the Router • Install OpenVPN Software on Your Computer • Use VPN to Access the Router’s USB Drive and Media •...

  • Page 150: Set Up A Vpn Connection

    To use a DDNS service, register for an account with a host name (sometimes called a domain name). You use the host name to access your network. The router supports these accounts: NETGEAR, No-IP, and Dyn. If your Internet service provider (ISP) assigned a static WAN IP address (such as 50.196.x.x or 10.x.x.x) that never changes to your Internet account, the VPN can use that IP address to...

  • Page 151: Specify Vpn Service In The Router

    Select the Enable VPN Service check box. By default, the VPN uses the UDP service type and uses port 12974. If you want to customize the service type and port, NETGEAR recommends that you change these settings before you install the OpenVPN software.
  • Page 152 AC1750 Smart WiFi Router To install the Open VPN software on your computer, click the openVPN-install-xxx.exe file. Click the Next button. Read the License Agreement and click the I Agree button. Leave the check boxes selected as shown, and click the Next button. To specify the destination folder, click the Browse button and select a destination folder.

  • Page 153: Use A Vpn Tunnel

    VPN tunnel from your computer to your router over the Internet. For the VPN tunnel to work, the local LAN IP address of the remote R6400 router must use a different LAN IP scheme from that of the local LAN where your VPN client computer is connected.
  • Page 154 AC1750 Smart WiFi Router To open a VPN tunnel:  Launch the OpenVPN application with administrator privileges. The OpenVPN icon displays in the Windows taskbar. Tip: You can create a shortcut to the VPN program, then use the shortcut to access the settings and select the run as administrator check box.

  • Page 155: Use Vpn To Access The Router's Usb Drive And Media

    The network resources display. The ReadySHARE icon is in the Computer section and the remote R6400 icon is in the Media Devices section (if DLNA is enabled in the router). If the icons do not display, click the Refresh button to update the page.

  • Page 156: Block Vpn Client Internet Access In The Router

    AC1750 Smart WiFi Router Type http://www.routerlogin.net or http://www.routerlogin.com. A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED >...

  • Page 157: Use A Vpn Tunnel To Access Your Internet Service At Home

    AC1750 Smart WiFi Router The VPN page displays. Select the Enable VPN Service radio button. Scroll down to the Clients will use this VPN connection to access section, and select the Home Network only radio button. This is the default setting. The VPN connection is only to your home network, not to the Internet service for your home network.

  • Page 158: Chapter 13 Specify Internet Port Settings

    Specify Internet Port Settings You can use port forwarding and port triggering to set up rules for Internet traffic. You need networking knowledge to set up these features. This chapter includes the following sections: • Set Up Port Forwarding to a Local Server •...

  • Page 159: Set Up Port Forwarding To A Local Server

    AC1750 Smart WiFi Router Set Up Port Forwarding to a Local Server If your home network includes a server, you can allow certain types of incoming traffic to reach the server. For example, you might want to make a local web server, FTP server, or game server visible and available to the Internet.

  • Page 160: Add A Custom Port Forwarding Service

    AC1750 Smart WiFi Router Click the Add button. The service displays in the menu. Add a Custom Port Forwarding Service To add a custom service:  Find out which port number or range of numbers the application uses. You can usually find this information by contacting the publisher of the application or user groups or news groups.

  • Page 161: Edit A Port Forwarding Service

    AC1750 Smart WiFi Router If the application uses a range of ports, enter the ending port number of the range in the External Ending Port field. Specify the internal ports by one of these methods: • Leave the Use the same port range for Internal port check box selected. •...

  • Page 162: Application Example: Make A Local Web Server Public

    AC1750 Smart WiFi Router Enter http://www.routerlogin.net or http://www.routerlogin.com in the address field of the web browser. A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive.

  • Page 163: Set Up Port Triggering

    AC1750 Smart WiFi Router • Destination port number. 80, which is the standard port number for a web server process. Your router receives the message and finds your port forwarding rule for incoming port 80 traffic. The router changes the destination in the message to IP address 192.168.1.123 and sends the message to that computer.

  • Page 164: Enable Port Triggering

    AC1750 Smart WiFi Router The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays. Select the Port Triggering radio button.

  • Page 165: Application Example: Port Triggering For Internet Relay Chat

    AC1750 Smart WiFi Router A login window opens. Enter the router user name and password. The user name is admin. The default password is password. The user name and password are case-sensitive. The BASIC Home page displays. Select ADVANCED > Advanced Setup > Port Forwarding/Port Triggering. The Port Forwarding/Port Triggering page displays.
  • Page 166 AC1750 Smart WiFi Router Your IRC client composes a request message to an IRC server using a destination port number of 6667, the standard port number for an IRC server process. Your computer then sends this request message to your router. Your router creates an entry in its internal session table describing this communication session between your computer and the IRC server.

  • Page 167: Chapter 14 Troubleshooting

    Troubleshooting This chapter provides information to help you diagnose and solve problems that might occur in your router. If you do not find the solution here, check the NETGEAR support site at http://support.netgear.com for product and contact information. This chapter contains the following sections: •...

  • Page 168: Quick Tips

    AC1750 Smart WiFi Router Quick Tips This section describes tips for troubleshooting some common problems. Sequence to Restart Your Network When you must restart your network, follow this sequence: Turn off and unplug the modem. Turn off the router. Plug in the modem and turn it on. Wait two minutes. Turn on the router and wait two minutes.

  • Page 169: Troubleshoot With The Leds

    Make sure that the power adapter is securely connected to your router and securely connected to a working power outlet. • Check that you are using the power adapter that NETGEAR supplied for this product. • If the Power LED blinks slowly and continuously, the router firmware is corrupted. This can happen if a firmware upgrade is interrupted, or if the router detects a problem with the firmware.

  • Page 170: Leds Never Turn Off

    174. If the error persists, this might indicate a hardware problem. Contact technical support at www.netgear.com/support. Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made, check the following: •...

  • Page 171: Cannot Access The Internet

    Make sure that Caps Lock is off when you enter this information. • If you are attempting to set up your NETGEAR behind an existing router in your network, use bridge mode or set up the router as an access point. •...

  • Page 172: Troubleshoot Pppoe

    AC1750 Smart WiFi Router • Your ISP might check for your computer’s host name. Assign the computer host name of your ISP account as the account name in the Internet Setup page. • Your ISP allows only one Ethernet MAC address to connect to Internet and might check for your computer’s MAC address.

  • Page 173: Troubleshoot Internet Browsing

    AC1750 Smart WiFi Router Click the ADVANCED tab. The ADVANCED Home page displays. In the Internet Port pane, click the Connection Status button. The Connection Status window opens. Check the Connection Status window to see if your PPPoE connection is up and working. If the router is not connected, click the Connect button.

  • Page 174: Wireless Connectivity

    AC1750 Smart WiFi Router • Click the Refresh or Reload button in the web browser. It is possible that the changes occurred, but the old settings might be in the web browser’s cache. Wireless Connectivity If you are experiencing trouble connecting wirelessly to the router, try to isolate the problem: •...

  • Page 175: Test The Path From Your Computer To A Remote Device

    AC1750 Smart WiFi Router In the field provided, type ping followed by the IP address of the router, as in this example: ping www.routerlogin.net Click the OK button. You see a message like this one: Pinging <IP address > with 32 bytes of data If the path is working, you see this message: Reply from <...
  • Page 176 AC1750 Smart WiFi Router your computer Network Control Panel. Verify that the IP address of the router is listed as the default gateway. • Check to see that the network address of your computer (the portion of the IP address specified by the subnet mask) is different from the network address of the remote device.

  • Page 177: Appendix A Supplemental Information

    Supplemental Information This appendix covers the following topics: • Factory Settings • Technical Specifications...

  • Page 178: Factory Settings

    AC1750 Smart WiFi Router Factory Settings You can return the router to its factory settings. Use the end of a paper clip or a similar object to press and hold the Reset button on the back of the router for at least seven seconds. The router resets, and returns to the factory configuration settings shown in the following table.
  • Page 179 AC1750 Smart WiFi Router Table 3. Factory default settings (continued) Feature Default behavior Wireless Wireless communication Enabled SSID name See router label Security WPA2-PSK [AES] Broadcast SSID Enabled Transmission speed Auto Country/region United States in the US; otherwise, varies by region RF channel 6 until region selected Operating mode...

  • Page 180: Technical Specifications

    AC1750 Smart WiFi Router Technical Specifications Table 4. R6400 Router specifications Feature Description Data and routing protocols TCP/IP, RIP-1, RIP-2, DHCP, PPPoE, PPTP, Bigpond, Dynamic DNS, UPnP, and SMB Power adapter • North America: 120V, 60 Hz, input • UK, Australia: 240V, 50 Hz, input •...

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