Jayco 2016 Jay Series Owner's Manual page 19

JAYCO HARD WALL CAMPING TRAILERS
THIS EXCLUSION OF CONSEQUENTIAL AND INCIDENTAL DAMAGES
SHALL BE INDEPENDENT OF ANY FAILURE OF THE ESSENTIAL PURPOSE
OF ANY WARRANTY, AND THIS EXCLUSION SHALL SURVIVE ANY
DETERMINATION THAT THIS LIMITED WARRANTY OR ANY IMPLIED
WARRANTY HAS FAILED OF ITS ESSENTIAL PURPOSE.
Some states do not allow limitations on how long an implied warranty
lasts, or the exclusion or limitation of incidental or consequential damages, so the
above limitations or exclusions may not apply to you.
HOW TO GET SERVICE
To obtain warranty service the owner must do all of the following:
1. Notify an independent, authorized dealer of Jayco, or Jayco, of the
substantial defect in material or workmanship attributable to Jayco, within the
warranty coverage period designated above;
2. Provide the notification mentioned in (1), above, within ten (10) days of when
the owner discovered, or should have discovered, the substantial defect in
material or workmanship attributable to Jayco;
3. Promptly schedule an appointment with and take the RV to an independent,
authorized dealer of Jayco, or Jayco, for repairs; and
4. Pay any freight or transportation costs, import duties, fees and all incidental
expenses associated with obtaining warranty service.
For warranty service simply contact one of Jayco's independent, authorized
service centers for an appointment and then deliver your RV to the service center
on the specified appointment date. If you need assistance you may contact Jayco,
at 903 S. Main Street, P.O. Box 460, Middlebury, Indiana 46540, Attn: Customer
Service, (574) 825-5861, (800) 283-8267 or www.jayco.com.
NOTE: Jayco does not control the scheduling of service work at the
independent, authorized dealerships. You may encounter some delay in
scheduling or completion of work. Also, you must notify the selling dealer at time
of delivery to have work performed on any defect that occurred at the factory
during manufacture at no cost to you as provided by this limited warranty. (See
below under WHAT IS NOT COVERED).
If two (2) or more service attempts have been made to correct any
covered defect that you believe impairs the value, use or safety of the RV, or if it
has taken longer than thirty (30) days for those types of repairs to be completed,
you must, to the extent permitted by law, notify Jayco directly, in writing, at the
above address, of the unsuccessful repair(s) of the alleged defect(s) so that Jayco
can become directly involved in making sure that you are provided service
pursuant to the terms of this limited warranty.
WHAT IS NOT COVERED
By way of example only, this limited warranty does not cover any of the
following: defects in materials, components or parts of the RV not attributable to
Jayco; items that are added or changed after the RV leaves the possession of
Jayco; additional equipment or accessories installed at any dealership, or other
place of business, or by any other party, other than Jayco; any RV used for rental
or other commercial purposes (Note: It shall be concluded that the RV has been
used for commercial and/or business purposes if the RV owner or user files a tax
form claiming any business or commercial tax benefit related to the RV, or if the
RV is purchased, registered or titled in a business name); any RV sold or used
outside the United States, U.S. Territories or Canada; any RV not used solely for
recreational travel and camping; any RV purchased through auction or wholesale;
SECTION 1 – WARRANTY & SERVICE
1-9