Software Is Functioning Abnormally; The Computer Is On But Not Responding; The Computer Is Unusually Warm; An External Device Is Not Working - HP J8K44PA User Manual

change these and other power settings, right-click the Battery icon on the Windows desktop in
the notification area, at the far right of the taskbar, and then click Preferences.
The computer may not be set to display the image on the computer screen. To transfer the
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image to the computer screen, press fn+f4. On most models, when an optional external display,
such as a monitor, is connected to the computer, the image can be displayed on the computer
screen or the external display, or on both devices simultaneously. When you press
repeatedly, the image alternates among the computer display, one or more external displays,
and simultaneous display on all devices.

Software is functioning abnormally

If the software is unresponsive or responds abnormally, restart the computer. Click Start, click the
arrow next to Shut down, and then select Restart. If you cannot restart the computer using this
procedure, see the next section,

The computer is on but not responding

If the computer is turned on but is not responding to software or keyboard commands, try the
following emergency shutdown procedures, in the sequence provided, until shutdown occurs:
CAUTION:
Press and hold the power button for at least 5 seconds.
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Disconnect the computer from external power and remove the battery.
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The computer is unusually warm

It is normal for the computer to feel warm to the touch while it is in use. But if the computer feels
unusually
warm, it may be overheating because a vent is blocked.
If you suspect that the computer is overheating, allow the computer to cool to room temperature. Be
sure to keep all vents free from obstructions while you are using the computer.
WARNING!
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
NOTE: The fan in the computer starts up automatically to cool internal components and prevent
overheating. It is normal for the internal fan to cycle on and off during operation.

An external device is not working

Follow these suggestions if an external device does not function as expected:
Turn on the device according to the manufacturer's instructions.
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Be sure that all device connections are secure.
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Be sure that the device is receiving electrical power.
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Be sure that the device, especially if it is older, is compatible with the operating system.
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Be sure that the correct drivers are installed and updated.
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94 Appendix B Troubleshooting
The computer is on but not responding on page
Emergency shutdown procedures result in the loss of unsaved information.
To reduce the possibility of heat-related injuries or of overheating the computer, do not
fn+f4
94.