Software Is Functioning Abnormally - HP Invent Compaq Series Getting Started

406846-001.book Page 4 Wednesday, February 8, 2006 10:36 AM
Troubleshooting

Software is functioning abnormally

If the software becomes unresponsive or responds abnormally:
Restart the computer:
In Windows XP Home, select Start > Turn Off
Computer > Restart.
In Windows XP Professional, select Start > Turn Off
Computer > Restart > OK. (If you have been registered
to a domain, the button you click will be called Shut
Down instead of Turn Off Computer.)
If you cannot restart the computer using these procedures,
refer to the next section, "The computer is turned on but not
responding."
Run a virus scan. For information about using the antivirus
resources on the computer, refer to "Protect the computer
from viruses" in Chapter 2, "Next steps."
3–4 Getting Started