Emergency Call - Mercedes-Benz E-Class Sedan Operator's Manual

A malfunction in the system has been detec-
ted if one of the following occurs:
The indicator lamp in the SOS button does
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not come on during the system self-test.
The indicator lamp in the F Roadside
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Assistance button does not light up during
self-diagnosis of the system.
The indicator lamp in the ï MB Info call
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button does not light up during self-diag-
nosis of the system.
The indicator lamp in one or more of the
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following buttons continues to light up red
after the system self-diagnosis:
SOS button
-
F Roadside Assistance call button
-
ï MB Info call button
-
The Inoperative or the
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Activated message appears in the multi-
function display after the system self-diag-
nosis.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007

Emergency call

Important safety notes
Service Not
General notes
Observe the notes on system activation
(
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered. You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call Connected
multifunction display.
I n f o r ma t i o n P r o v i d e d b y :
G WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
you see smoke inside or outside of the vehi-
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cle, e.g. if there is a fire after an accident
the vehicle is on a dangerous section of
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road
the vehicle is not visible or cannot easily be
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seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
page 252).
Y
Connecting Call
message appears in the
Features
253
message
Z