If Your Convert Dvi Desktop Loses Its Display; Supported Convert Dvi Desktop Resolutions - Matrox Convert DVI Installation And User Manual

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If your Convert DVI desktop loses its display

If you select a resolution or refresh rate that is not supported by the monitor
connected to Convert DVI's DVI OUT (Convert DVI desktop), the monitor may
lose its display and shows a black screen. If this occurs, perform the following
steps to resolve the issue:
• If you connected Convert DVI to a Mac Mini, or a Mac Pro using one
DVI monitor:
a
b
c
d
e
• If you connected Convert DVI to a laptop or iMac, or a Mac Pro using
two DVI monitors:
$
$

Supported Convert DVI desktop resolutions

Convert DVI supports the following common desktop resolutions (some
resolutions may not be supported on all display cards or DVI input devices):
• 640×480 @ 60 Hz and 75 Hz (supported on Snow Leopard only)
• 720×480 @ 60 Hz (supported on Snow Leopard only)
• 720×576 @ 50 Hz and 60 Hz (supported on Snow Leopard only)
• 800×600 @ 60 Hz and 75 Hz
• 832×624 @ 75 Hz
Chapter 3, Installing Your Matrox Software and Configuring Your Display
Disconnect the DVI monitor from Convert DVI's DVI OUT connector.
Disconnect the Convert DVI DVI connector from the DVI output on your
display card.
Connect the DVI monitor to the DVI output on your display card, and wait
until the DVI monitor's display re-appears.
Disconnect the DVI monitor from the DVI output on your display card,
and reconnect it to Convert DVI's DVI OUT.
Connect the Convert DVI DVI connector to the DVI output on your
display card.
In the display preferences window associated with your Convert DVI
f
desktop, select a resolution/refresh rate supported by your monitor
(see"Configuring your display settings for use with Convert DVI"
page 20).
If the display preferences window associated with your Convert DVI
desktop is visible on your primary monitor, select a supported
resolution/refresh rate from the Display pane.
If the display preferences window associated with your Convert DVI
desktop is not visible on your primary monitor, click Gather Windows
on the display preferences window associated with your primary monitor,
and then select a supported resolution/refresh rate from the Display pane
in the Convert DVI desktop display preferences window.
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