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Matrox Monarch HDX User Guide July 3, 2015 Y11352-301-0101...
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Disclaimer Matrox Electronic Systems Ltd. reserves the right to make changes in specifications at any time and without notice. The information provided by this document is believed to be accurate and reliable. However, no responsibility is assumed by Matrox Electronic Systems Ltd. for its use; nor for any infringements of patents or other rights of third parties resulting from its use. No license is granted under any patents or patent rights of Matrox Electronic Systems Ltd.
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The warranty is voided by removal or alteration of identification labels on the Matrox Product or its parts. In the event of a defect in a Matrox Product during the applicable warranty period, Matrox shall at its sole option, either i) repair the defect using new or refurbished parts and return the repaired Matrox Product within a reasonable delay;...
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Matrox at its sole discretion. Matrox disclaims any representation that it will be able to repair any Matrox Product under this warranty or make a Matrox Product exchange without risk to or loss of the programs or data.
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Matrox Product or any business interruption. Matrox disclaims and shall have no obligation to indemnify or defend You or any third party in respect of any actual or alleged infringement of any actual or pending patents, copyright or other intellectual property rights.
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When returning a Matrox Product, leave the configuration as it was when You were using it, and leave all identification stickers on the Matrox Product. Pack the Matrox Product in its original box and return it to your Matrox dealer or distributor where the Matrox Product was purchased, together with your proof of purchase.
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The Software is subject to a restricted license therefore Licensee must use the Software on a single computer owned or leased by Licensee at a time, in conjunction with and for the purpose of, operating the Matrox hardware product. Use of the Software in conjunction with non-Matrox products is prohibited and not licensed hereunder.
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Software. Licensee is solely responsible for adequate protection and backup of the data and equipment used in connection with any of the Software, and Matrox will not be liable for any damages that may be suffered in connection with use of the Software.
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COPYRIGHT All title, including but not limited to copyrights, in and to the Software and any copies thereof are owned by Matrox or its suppliers. All title and intellectual property rights in and to the content which may be accessed through use of the Software is the property of the respective content owner and may be protected by applicable copyright or other intellectual property laws and treaties.
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DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITIES FOR THIRD PARTY SOFTWARE INCLUDED WITH OR IN THE SOFTWARE. ALL THIRD PARTY SOFTWARE INCLUDED WITH THE SOFTWARE IS PROVIDED ON AN "AS IS" BASIS. MATROX AND ITS 3RD PARTY SUPPLIERS MAKE NO WARRANTY TO LICENSEE, WHETHER EXPRESS OR IMPLIED, INCLUDING WITHOUT...
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The failure of Matrox to enforce at any time any of the provisions of this License, or the failure to require at any time performance by the Licensee of any of the provisions of this License, shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the right of Matrox to enforce each and every such provision thereafter.
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Your notes Matrox Software License Agreement...
Monarch HDX Utils application ............16 Network connection and IP address ........... 16 Finding the Monarch HDX’s current IP address......... 17 Connecting to a network with a DHCP server (DHCP IP mode) ....17 Connecting to a network without a DHCP server (Static IP mode) .... 18...
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Updating the Monarch HDX firmware ..........20 Chapter 4 Using the Command Center Introduction ..................22 Command Center control buttons ............22 Status page ..................23 Previewing the input ..................23 Monarch HDX errors .................24 Input Settings ..................25 Video Input Settings ..................26 Audio Input Settings ..................26 Encoder Settings.................28...
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Dimensions ..................54 Top ......................54 Front......................55 Side ......................55 Appendix D Matrox Customer Support How to get Matrox customer support..........58 Registration ....................58 Keep up to date with our website ............58 Contacting us ................... 58 Index ...................59 Contents...
H.264 encoders that can be assigned to individual tasks. By providing two encoders in a single device, Monarch HDX can tackle any job; from streaming to two different locations, to recording a proxy quality file while simultaneously recording master quality version for post-event editing, to using one encoder for streaming while the other records at higher quality for VOD downloads.
Web browsers Matrox Monarch HDX has been tested for use with the following Web browsers: • Microsoft Internet Explorer. • Apple Safari. Other browsers may work but have not been formally tested. If you experience display issues in the Command Center when using Monarch...
Matrox Monarch HDX Hardware and Connections This chapter describes the Matrox Monarch HDX connections (video/audio, LAN, and recording), buttons, status LEDs, and shows how to power and reset Monarch HDX.
USB ports 1 and 2 Use the USB ports to connect a USB 2.0 or 3.0 media device for recording the source connected to one of the Monarch HDX inputs. To select USB port 1 or 2 as the recording destination, see “Encoder Settings”...
Settings” on page 28. Remarks • It may take a few seconds for Monarch HDX to detect a newly inserted SD card. • When a recording is stopped, the SD card LED continues to flash while the Monarch HDX finalizes the file. It is recommended to not remove the SD card when its LED is flashing.
The RS-232 port is currently for internal use only. Video/audio inputs and outputs Matrox Monarch HDX supports both SD (SDI only) and HD video signals, and auto-detects input source information; however, it does not support upscaling the input source for streaming or recording.
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SDI monitor to Monarch HDX's SDI output. To select whether to stream and record the first two audio channels present in the SDI input or the audio connected to the Monarch HDX analog audio input, see “Audio Input Settings”...
Allows you to input an unbalanced stereo analog audio source for streaming and recording. To select whether to stream and record the first two audio channels present in the selected video input or the audio connected to the Monarch HDX analog audio input, see “Audio Input Settings”...
• The Reset button is recessed in order to prevent unintended activation. Use a straightened paper clip, or similar device, to press the Reset button. • A power cycle of the Monarch HDX performs a simple reboot, not a reset to factory defaults.
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“Switch to Static IP mode” on page 13. To reset Monarch HDX to factory defaults, press and hold the Reset button on the device for at least five seconds. The device begins a power-up sequence during which various LEDs will flash on and off. The Warning (...
Status LEDs This section explains the Monarch HDX status LEDs. State Condition Green Device is powered. Indicates that an error has occurred. This includes streaming, recording, fan or temperature-related errors, and/or a physical disconnection of the network cable. The LED turns off when the error is cleared in Yellow the Command Center (e.g.
Network Connection and Setup This chapter explains how to connect Monarch HDX to a network, and how to obtain the Monarch HDX IP address to access the Monarch HDX Command Center. It also explains how to update the Monarch HDX firmware.
DHCP IP mode. If your network does not have a DHCP server, Monarch HDX must be set to Static IP mode. By default, Monarch HDX is set to DHCP IP mode. Once connected to a network, the stream and record settings are specified using the Monarch HDX Command Center.
(see “Device reboot” on page 12). The Monarch HDX IP address and status information are now saved to a text file on the USB device. This file can be helpful if you do not have an HDMI monitor (see “Finding the...
“Powering Monarch HDX” on page 11). Monarch HDX must be set to DHCP IP mode (default). If you need to switch the device from Static IP mode to DHCP IP mode, you can either reset the device to factory defaults (see “Reset to factory defaults”...
HDX in Static IP mode over a network, after the initial setup we recommend that you change the static IP address of the Monarch HDX device to an address that is more suitable to your network. You can change the static IP address in the Command Center as specified in “IP Setup tab”...
16). Power Monarch HDX and connect it to an Ethernet network. On a computer that is on the same network subnet as the Monarch HDX that you want to update, download the latest version of the Matrox Monarch HDX Utils at www.matrox.com/video/support/.
Monarch HDX settings, and control streaming and recording sessions.You can enter the network IP address of your Monarch HDX device in your browser, or use the Monarch HDX Utils to access the Command Center (see “Accessing the Command Center”...
HDX status and settings, as well as any logged errors. You can view this page without logging in. To access the Status page, open the Monarch HDX Command Center (see “Accessing the Command Center” on page 19), and then click Status .
(see “Fan and Temperature errors). ¦ Note An error will not be reported if the audio connected to Monarch HDX's analog audio input is lost or missing. If this occurs, the stream and/or recording continues, but will not contain audio.
Warning LED turns off. The Warning LED will also turn off if you successfully start a new stream and/or recording. ¦ Note Powering off or resetting Monarch HDX will clear streaming and recording errors from the device.
¡ Important To save changes made on the Input Settings page, you must click the Apply button. If you leave the Input Settings page before applying the settings, all changes will be lost. To access the video and audio settings, open the Monarch HDX Command Center (see “Accessing the Command Center”...
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¦ Note For more information, see “Video/audio inputs and outputs” page 9). • Monarch HDX uses the AAC audio format for streaming and recording. To monitor the selected audio source, you can use any of the audio outputs (SDI, HDMI or analog).
19), and then choose Encoder Settings Profiles Monarch HDX lets you save up to eight profiles that you can load at any time. A profile contains encoding parameters and destination information detailing where the encoded video is being sent (see “Status page”...
Monarch HDX operating modes As the Monarch HDX offers two encoders in a single device, it is a versatile tool that allows a variety of operations, including but not limited to: • Streaming to two different locations (maximum average video data rate: 20 Mb/s total).
None . Presets Monarch HDX is preloaded with several streaming and recording presets that define all the encoding parameters, including resolution and bit rate. A preset automatically sets all encoder settings. Whether streaming or recording, you can also use a preset as a starting point when specifying your encoder settings: •...
A profile's frame rate may be overridden, if the profile's frame rate is incompatible with the source's frame rate. ¦ Note The Monarch HDX does not support upscaling the resolution or frame rate of the input source. Target bit rate Enter the target bit rate for your recording (average bit rate).The default...
Enter the network Port through which the clients will connect. A Stream URL is automatically generated based on your settings. Provide this URL to a client to connect to your Monarch HDX network via a Wowza Media Server, software video player, or CDN that supports the RTSP streaming protocol.
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Remarks • In RTSP mode, Monarch HDX will only start streaming data to clients once the selected encoder button (on the front panel or in the Command Center) is pushed. The streaming will continue until it is stopped, by pressing the encoder button once more (see “Command Center control buttons”...
Select the media to which you want to record your input source. You can choose either a USB or SD card slot on the Monarch HDX device, or a network location. For more information on using USB devices or SD cards, including the known limitations of each, see the sections “USB ports 1 and 2”...
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Specify the destination and filename for your recording based on your recording destination. When specifying the path, all folders in the path must already exist. Monarch HDX will not create new folders. Each recorded filename contains the base name, date, and time using the following naming convention: Basename-[YYYY-MM-DD_HH-MM-SS].mov or .mp4.
When recording your source input to a network location (see “Media” page 34) and Monarch HDX is not on the same domain as the network, enter the network domain. If required, also enter the Username and Password that is used to access the network.
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Disabling the preview When the Monarch HDX is idle and you do not want to display what the camera/input is sending the device, you can disable the preview of what will be captured or streamed by selecting Disable preview stream (see “Previewing...
Command Center instead of the encoder buttons located on a Monarch HDX device, which control the streaming and recording for that device only. You can control multiple Monarch HDX devices from any of the devices on the network. When enabling the control of multiple devices in a device’s Command Center, that device becomes the primary device and the devices being controlled become secondary devices.
Device name and password By default, the device name is set to Monarch HDX. You can give a unique name to each Monarch HDX device for easy identification within the Command Center and the Matrox Monarch HDX Utils (see “Monarch HDX Utils application”...
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“Network connection and IP address” on page for instructions on how to connect Monarch HDX to a network with a DHCP server, and how to acquire the Monarch HDX network IP address to access the Command Center. Setting the IP mode to Static Set Monarch HDX to Static IP mode when connecting to a network without a DHCP server.
Date and Time tab The Date and Time tab in the Command Center lets you set the date and time for your Monarch HDX device. The date and time are used in the naming of the recorded files (see “Path and filename”...
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¡ Important To save changes made in the Date and Time tab, you must click the Apply button. A Monarch HDX hardware reboot is required to apply the changes. If you leave the Date and Time tab before clicking Apply , all changes will be lost.
About tab The About tab in the Command Center lets you see the serial number and current firmware version of your Monarch HDX device, provides a link to the latest Monarch HDX documentation (an Internet connection is required), and displays the Matrox Limited Warranty for Monarch HDX.
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Your notes Chapter 4, Using the Command Center...
¦ Note Unless a specific recording duration limit was set in the record settings, Monarch HDX limits the duration of each recording to four hours and fifty minutes. The recording will automatically stop when the duration limit is reached.
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Sharing a Mac OS X folder using NFS protocol This appendix provides instructions for sharing Mac OS X Yosemite folders using NFS protocol.
For added security, you can restrict write access to the folder to one device by adding the IP address of the Monarch HDX that you want to use to write to the folder. For example, if the IP address of the Monarch HDX device is 169.254.1.11, type the following command:...
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sudo nfsd restart Press ENTER Close the Terminal window. Folder sharing with a Mac OS X Yosemite system...
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Your notes Appendix B, Sharing a Mac OS X folder using NFS protocol...
• Maximum altitude for transport: 12,000 meters • Operating humidity: 20 to 80% relative humidity (non-condensing) • Storage humidity: 5 to 95% relative humidity (non-condensing) Dimensions The dimensions for the Monarch HDX are as follows. Appendix C, Matrox Monarch HDX Specifications...
Matrox product, please contact your Matrox representative. He or she should be able to help you quickly correct any installation or system configuration problem. If your representative is unable to solve your problem, contact Matrox for further information and assistance. Registration You can register your Matrox product in the Matrox Support section of our website at www.matrox.com/video/support.
Status page specifications Stream Settings page warranty viewing errors viewing hardware warranty viewing Monarch HDX firmware version Input viewing Monarch HDX status analog audio Computer system, requirements Input formats, supported Connection Internet site, Matrox analog audio input...
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Matrox contacting us WWW site Password, Command Center Matrox Monarch HD Power IP address connecting to Monarch HDX Matrox Monarch HDX analog audio input analog audio output Record date and time operating mode device name and password Sharing a folder using NFS protocol...
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Style conventions System requirements Technical support USB ports Username, Command Center Warranty WWW site, Matrox Index...
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FCC Compliance Statement Remark for the Matrox hardware products supported by this guide These devices have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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