Matrox Maevex 5150 User Manual
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Matrox Maevex 5150 User Manual

5100 series encoder/decoder
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ENGLISH
Matrox
Maevex
5100 Series
®
™
Maevex 5150 Encoder • Maevex 5150 Decoder
User Guide
20176-301-0190
2015.07.10

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Summary of Contents for Matrox Maevex 5150

  • Page 1 ENGLISH Matrox Maevex 5100 Series ® ™ Maevex 5150 Encoder • Maevex 5150 Decoder User Guide 20176-301-0190 2015.07.10...

  • Page 2: Table Of Contents

    Installing your software .........................25 Matrox PowerStream software ................26 Accessing Matrox PowerStream ......................26 Accessing Matrox PowerStream help ....................26 Troubleshooting ....................27 What to do if you have a problem ......................27 Common problems and solutions ......................27 Matrox Maevex 5100 Series – User Guide...
  • Page 3 Mounting your Maevex decoder units on VESA mounts ..............51 Customer support ....................53 Matrox Web ............................53 Technical support ..........................53 Firmware package ..........................53 View your warranty information ......................53 Register your Matrox product .......................54 Open source content and license notification ..........55 Matrox Maevex 5100 Series – User Guide...

  • Page 4: About This User Guide

    About this user guide Your Matrox user guide provides information on connecting and using your Matrox hardware. For information on Matrox PowerStream software features and options, see the help file included with your PowerStream software. Using this guide This guide assumes you’re familiar with basic functions like click, right-click and double-click, and that you’re familiar with the basics of the operating system you’re using.

  • Page 5: Overview

    Overview Thank you for purchasing a Matrox Maevex Series product. Matrox Maevex is a video distribution over IP solution that consists of one or more encoder units and one or more decoder units capable of recording and extending video and audio over a standard IP network.

  • Page 6: Hardware Supplied

    Analog audio cable (Audio out) DVI to HDMI adapter * The hardware supplied with your Matrox product may vary depending on the SKU or part number of your product. For more information, contact your Matrox representative. Matrox Maevex 5100 Series – User Guide...

  • Page 7: Installation Overview

    To install your Matrox product: Connect your product – see “Connecting your Maevex Encoder and Decoder units”, page Validate your setup – see “Validating your Maevex setup”, page Install the software – see “Installing Matrox PowerStream”, page Matrox Maevex 5100 Series – User Guide...

  • Page 8: Connecting Your Maevex Encoder And Decoder Units

    (one-to-many) streaming over an IP network. Using Matrox PowerStream software, you can manage your entire Maevex network from a single system. A Matrox Maevex environment is made up of four (4) elements connected to a network: Source Maevex Decoder...

  • Page 9: Setting Up Your Maevex Environment

    Each unit has a password. To access a unit, that unit password must match the environment password. When a new unit is added to the environment, it has no password. You need to manually update that unit password. Matrox Maevex 5100 Series – User Guide...
  • Page 10 After the unit password is updated, the unit is no longer listed as Access denied 10 Matrox Maevex 5100 Series – User Guide...

  • Page 11: Connection Overview

    Connection overview Maevex 5150 Encoder – Back 5V DC LAN1 HDMI Out RS232 HDMI In Line Out power (network) (monitor) (monitor) (RS232 (source) control Line In device) (controller (source) system) Matrox Maevex 5100 Series – User Guide 11...
  • Page 12 Maevex 5150 Decoder – Front RS232 (RS232 device) Maevex 5150 Decoder – Back 5V DC Line Out power HDMI (monitor) LAN1/LAN2 (network or decoder unit) 12 Matrox Maevex 5100 Series – User Guide...

  • Page 13: Connector Descriptions

    If you’re using HDMI audio input, this connector is disabled. Line Out Optional – Connect your analog audio output Line In or device (such as speakers) to this connector. HDMI In with audio Matrox Maevex 5100 Series – User Guide 13...

  • Page 14: Step-By-Step Connection Setup

    Optional – Connect an analog monitor to this connector. For local viewing of uncompressed video from your video source. Step-by-step connection setup This section guides you through the step-by-step connection setup of your Maevex 5150 Encoder and Decoder units. Maevex 5150 Encoder Connect your video input...
  • Page 15 HDMI Out If your monitor doesn’t support HDMI output, use an HDMI adapter to connect it to your encoder unit. HDMI monitor cable Matrox Maevex 5100 Series – User Guide 15...
  • Page 16 If your RS232 control device has a DB25 connector, use a DE9 (also known to as a DB9) to DB25 converter (sold separately) to RS232 cable connect it to your encoder. 16 Matrox Maevex 5100 Series – User Guide...
  • Page 17 To use this connector, you need a shielded HDMI cable. HDMI monitor cable If the video output of your unit uses a display resolution higher than 720p60, we recommend using a certified high-speed HDMI cable. Matrox Maevex 5100 Series – User Guide 17...
  • Page 18 This cable may be a null modem or straight through cable. If your RS232 device has a DB25 connector, RS232 cable use a DE9 (also known as a DB9) to DB25 converter (sold separately) to connect it to your decoder. 18 Matrox Maevex 5100 Series – User Guide...
  • Page 19 After connecting your Maevex decoder unit, we recommend you validate your connection setup before you continue (see “Validating your Maevex setup”, page 21). After you validate your setup, install your Matrox software (see “Installing Matrox PowerStream”, page 25). Matrox Maevex 5100 Series – User Guide 19...

  • Page 20: Daisy Chaining Your Decoder Units

    Factory reset – Holding for more than 5 seconds (until the LED turns amber) reboots your unit and restores the factory settings. This resets all unit settings, including the IP address and password. 20 Matrox Maevex 5100 Series – User Guide...

  • Page 21: Validating Your Maevex Setup

    Orange — established. Encoder/Decoder The power LED ( ) on your Matrox Encoder or Decoder unit provides information on the status of your unit. The following describes the power LED on your Maevex unit. LED color Encoder Decoder No LED (black) Unit isn’t powered.

  • Page 22: Validating Network Discovery

    Windows Explorer window. These two features must be enabled for PowerStream to detect Maevex units on your subnet. After validating your connection setup, install Matrox PowerStream software (see “Installing Matrox PowerStream”, page...
  • Page 23 The transformations are done directly to the display mode received from the source, which may be different from the display mode of the encoded stream. For more information, see Encoding. Matrox Maevex 5100 Series – User Guide 23...
  • Page 24 For its output display mode, you can force a display mode, or you can let the encoder use the EDID of the monitor detected to determine which The local output of an encoder isn’t the result of decoding its own encoded video and audio stream. 24 Matrox Maevex 5100 Series – User Guide...

  • Page 25: Installing Matrox Powerstream

    Installing Matrox PowerStream This section describes how to install Matrox PowerStream software for Windows® 10, Windows® 8.1, Windows® Server® 2012, Windows® Server® 2012 R2, Windows® 7, and Windows® Server® 2008 R2. Before you begin You may need administrator rights to install or uninstall certain software. For more information, see Windows documentation or contact your system administrator.

  • Page 26: Matrox Powerstream Software

    Matrox PowerStream this part may not be necessary.) Accessing Matrox PowerStream help For information on Matrox PowerStream features and options, see the help files included with your PowerStream software. Windows 10/8.1/7 – To access the Matrox PowerStream help: Windows 10 – Click...

  • Page 27: Troubleshooting

    This section addresses common problems that could prevent you from using your units. Problem Maevex unit not discovered on the network Cause Your Matrox product may not be properly connected or may be on a different subnet. Solution Verify the connection and status LEDs on your Matrox product (see “Description of LEDs”, page 21).
  • Page 28 If you make changes to your current profile settings, click Save changes Cause You may not be using the latest version of Matrox PowerStream software or your Matrox firmware may be out of date. Solution Make sure all Matrox software is up to date.
  • Page 29 Solution Try a factory reset of your unit (see “Resetting your unit”, page 20). If the power indicator light on your unit is still red after you reset your unit, contact Matrox Technical Support (see “Customer support”, page 53). Matrox Maevex 5100 Series – User Guide 29...
  • Page 30 Stream address correspond to the URL of an encoder or if the encoder isn’t encoding, attempting to start decoding results in an error. For more information on the status of your units, see Matrox PowerStream help. Cause Encoder only – The...
  • Page 31 The credentials provided to your encoder may not have writing permissions on the system hosting the shared folder. Solution Make sure you’re using the proper user credentials (user name and password) for your encoder. Solution Make sure the permissions of the shared folder allow writing. Matrox Maevex 5100 Series – User Guide 31...
  • Page 32 . Configure the new rule with the following settings: Actions New Rule Rule type – Select Custom Program – Select All programs Protocol and Ports – Under , select Protocol type ICMPv4 32 Matrox Maevex 5100 Series – User Guide...
  • Page 33 Solution In PowerStream, adjust to use the highest display resolution available. Force display mode This generally results in better image quality. Matrox Maevex 5100 Series – User Guide 33...
  • Page 34 Use confidence preview Solution Try using a different monitor. Solution Make sure all Matrox software is up to date. Problem Decoder loses connection to the encoder Cause The encoder’s settings may have changed (for example, the streaming address or IP address).
  • Page 35 Preferred DNS server 127.0.0.1 Click Close Problem PowerStream stops responding Cause Your PowerStream software or unit may have encountered an error. Solution Try closing, then restarting Matrox PowerStream software. Solution Restart your controller system. Matrox Maevex 5100 Series – User Guide 35...
  • Page 36 Solution Use PowerStream software to adjust your settings (such as enabling Video Force display and selecting a option). For more information, see Matrox PowerStream help. mode Scaling Cause There may be a problem with your video source. Solution Verify the video from your source. For more information, see “Validating video and audio...
  • Page 37 You may be using a lower display resolution than what your monitor supports. Solution In PowerStream, make sure is disabled to use the highest display Force display mode resolution supported by your monitor. This generally results in better image quality. Matrox Maevex 5100 Series – User Guide 37...
  • Page 38 For more information, see Matrox PowerStream help. Cause High network traffic may be degrading the quality of your stream. Solution Make sure your network equipment supports the bandwidth required. 38 Matrox Maevex 5100 Series – User Guide...
  • Page 39 Make sure your audio output device is connected to the proper corresponding audio input connector (for example, , and HDMI HDMI in Line out Line in Solution In PowerStream, change the local output of your encoder to Use confidence preview Matrox Maevex 5100 Series – User Guide 39...
  • Page 40 The audio level for the original video sources differs. Solution Resample the original video sources to normalize the audio output between sources. Solution Your source may be able to normalize audio levels automatically. For more information, see your source documentation. 40 Matrox Maevex 5100 Series – User Guide...

  • Page 41: Product Information

    § Interlaced resolutions are only supported at input. When using interlaced resolutions, the capture rate selection is disabled and your encoder automatically captures all frames. ¶ With a resolution of 1080p at 15Mb/s. Matrox Maevex 5100 Series – User Guide 41...
  • Page 42 Power requirements 5V DC, maximum 5 A (5 A fuse for overcurrent protection) Power connector DIN 4 female (4-pin) Maximum: 6 W Power consumption Minimum: 4.5 W * With a stream 1080p60 @25Mb/s. 42 Matrox Maevex 5100 Series – User Guide...
  • Page 43 Encoder unit: 130.00 years @ 40 ºC (excluding power supply) Estimated MTBF Decoder unit: 149.38 years @ 40 ºC (excluding power supply) (Mean Time Between Failures) Power supply: 11.45 years @ 25 ºC (with full load) Matrox Maevex 5100 Series – User Guide 43...

  • Page 44: Networking Support

    Required command and control network protocols: TCP/IP, UPnP, and HTTPS CAT 5, 5e, 6, and 7 cables Notes Your Matrox product supports EDID v1.3 (monitor settings) and DDC-2B (Plug-and-Play monitor). The display resolutions available depend on your monitor and PowerStream settings. For information on the capabilities of your monitor, see your monitor documentation.

  • Page 45: Appendix A - Firewall Requirements

    UPnP: Microsoft SSDP for discovery of 1900 UPnP devices Note: ICMP must be enabled (ping) * Minimum requirements Firmware updater The following are the firewall requirement for a system running the Matrox Firmware Updater. Network Ports Type Inbound Outbound Functionality 20,21 —...

  • Page 46: Maevex Units

    *. (* Depending on your configuration, these steps may be unnecessary.) Center Windows 10 – In the left panel, click Advanced Settings Windows 8.1/7 – In the left panel, click Windows Firewall Advanced Settings 46 Matrox Maevex 5100 Series – User Guide...

  • Page 47: Appendix B - Providing Adequate Airflow

    (for example, by operating your unit inside a desk cabinet). Monitor your ambient temperatures – Make sure the ambient temperature doesn’t exceed the maximum recommended temperatures. For more information on supported operating temperatures, see “Environmental”, page Matrox Maevex 5100 Series – User Guide 47...

  • Page 48: Appendix C - Mounting Your Units

    Appendix C – Mounting your units This section provides guidelines for mounting your Maevex units in rack mounts or on VESA mounts using one or multiple mounting kits available from Matrox: the rack mounting kit and the angled bracket kit.
  • Page 49 (2) angled brackets (kit sold separately). To secure the angled brackets to your unit and to the shelf, use six (6) 6 mm M3 flat-head screws (included in your kit). Matrox Maevex 5100 Series – User Guide 49...

  • Page 50: Mounting Your Maevex Decoder Units Vertically

    M3 flat-head screws (sold separately) to secure each unit to the mounting shelf. The holes used to secure the unit to the shelf differ depending on which side (left or right) the unit is mounted. Left side mount 50 Matrox Maevex 5100 Series – User Guide...

  • Page 51: Mounting Your Maevex Decoder Units On Vesa Mounts

    Your Maevex decoder unit has two (2) mounting holes on each side. Use four (4) 6 mm M3 screws (included in your kit) to secure each unit to the angled brackets. If a decoder is attached to a VESA mount, no other device can use that VESA mount. Matrox Maevex 5100 Series – User Guide 51...
  • Page 52 Use four (4) 6mm M3 pan-head screws (included in your kit) to attach your brackets to your unit. Use two (2) M4 screws (sold separately) to attach your brackets to the mount. * sold separately 52 Matrox Maevex 5100 Series – User Guide...

  • Page 53: Customer Support

    Matrox values your business and offers professional support for your Matrox product. If your product was purchased through a Matrox dealer, contact your dealer for product support. This is the quickest and most effective method of technical assistance. Your dealer is familiar with your complete system.

  • Page 54: Register Your Matrox Product

    Register your Matrox product Please register online (www.matrox.com/graphics/en/registration) to be eligible for customer support, new product announcements, and information on special offers and upcoming events. 54 Matrox Maevex 5100 Series – User Guide...

  • Page 55: Open Source Content And License Notification

    =AccessInfo • Fgstreamer_ti_dm81xx%2Fti gstreamer.ti.com/gf/project/g _build%2Fgst- streamer_ti/scmsvn/?action= openmax%2FCOPYING&rev browse&path=%2Ftrunk%2F ision=971&view=markup gstreamer_ti_dm81xx%2Fope nsource_build%2Fdistfiles%2 * The information provided in this table is believed to be accurate and reliable at the time it is written. Matrox Maevex 5100 Series – User Guide 55...
  • Page 56 ProtoBufNet viceStack.Plugins.ProtoBuf/ plugin Ti OMX opensource.org/licenses/BS software-dl.ti.com/dsps/ D-2-Clause dsps_public_sw/ezsdk/latest/i ndex_FDS.html Uboot www.denx.de/wiki/U- software-dl.ti.com/dsps/ Boot/Licensing dsps_public_sw/ezsdk/latest/i ndex_FDS.html * The ServiceStack 3 package used contains the following: ServiceStack.3.9.70, ServiceStack.Common.3.9.70, ServiceStack.OrmLite.SqlServer.3.9.70, ServiceStack.Redis.3.9.70, and ServiceStack.Text.3.9.70. 56 Matrox Maevex 5100 Series – User Guide...
  • Page 57 License Agreement Link Software License Version Software Package Link (template) UPnP Apache www.apache.org/licenses/LI opentools.homeip.net/ (OpenTools) CENSE-2.0 dev-tools-for-upnp 7zip w/ unRAR LGPL opensource.org/licenses/LG www.7-zip.org restriction PL-2.1 Matrox Maevex 5100 Series – User Guide 57...
  • Page 58 (extension 2026) • Attention: Conformity Group Matrox Declaration The Matrox hardware products supported by this guide comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) these devices may not cause harmful interference, and (2) these devices must accept any interference received, including interference that may cause undesired operation.
  • Page 59 B. (Español) Información para usuarios europeos – Información sobre la conformidad Observación referente a los productos de hardware de Matrox apoyados por este manual Estos dispositivos cumplen con la directiva de la CE 2004/108/EC para dispositivos digitales de Clase B. Dichos dispositivos han sido sometidos a prueba y se ha comprobado que cumplen con las normas EN55022/CISPR22 y EN55024/CISPR24.
  • Page 60 Bitte wenden Sie sich an der Matrox-Website (www.matrox.com/environment/en/weee) für Recycling-Informationen. (Italiano) Informazioni per gli utenti europei – Direttiva sui rifiuti di apparecchiature elettriche ed elettroniche (RAEE) Si prega di riferirsi al sito Web Matrox (www.matrox.com/environment/en/weee) per le informazioni di riciclaggio.
  • Page 61 Copyright © 2015 Matrox Graphics Inc. • (English) All rights reserved. • (Français) Tous droits réservés. • (Deutsch) Alle Rechte vorbehalten. • (Italiano) Tutti i diritti riservati. • (Español) Reservados todos los derechos. Trademarks • Marques déposées • Warenzeichen • Marchi registrati •...
  • Page 62 SD, SDHC and SDXC Logos are trademarks of SD-3C, LLC. • (English) Registered trademarks are registered in the United States, Canada, and/or other countries. All other nationally and internationally recognized trademarks and tradenames are hereby acknowledged. • (Français) Les marques déposées sont déposées aux États-Unis, au Canada et/ou dans d’autres pays.
  • Page 63 However, no responsibility is assumed by Matrox Graphics Inc. for its use, for its reproduction and/or distribution, in whole or in part;...
  • Page 64 Matrox Graphics Inc. 1055 Saint Regis Boulevard Web site: www.matrox.com/graphics Dorval, Quebec, Canada H9P 2T4 Technical support: North America: 1-800-361-1408 www.matrox.com/graphics/support International: (514) 822-6000 To locate the sales office nearest you, visit Email: graphics@matrox.com www.matrox.com/graphics/contact...

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