Foscam FI8918E User Manual
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Foscam FI8918E User Manual

Foscam FI8918E User Manual

Indoor pan/tilt poe camera
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User
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Model: FI8918E
Indoor Pan/Tilt PoE Camera
Color: Black
Color: White

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Summary of Contents for Foscam FI8918E

  • Page 1 User Manual User Manual Model: FI8918E Indoor Pan/Tilt PoE Camera Color: Black Color: White...

  • Page 2: Table Of Contents

    Table of Contents 1 Overviews..............................1 1.1 Key Features..................................1 1.2 PoE (Power over Ethernet)...............................2 1.3 Read Before Use................................2 1.4 Packing Contents................................2 1.5 Physical Description................................2 2 Surveillance Software GUI........................4 2.1 Login Window..................................5 2.2 Surveillance Window................................. 6 3 Advanced Camera Settings.........................
  • Page 3 3.21 Back....................................48 4 APPENDIX..............................48 4.1 Frequently Asked Questions............................48 4.2 Default Parameters................................52 4.3 Specifications..................................52 5 OBTAINING TECHNICAL SUPPORT....................54 Shenzhen Foscam Intelligent Technology Co., Limited Shenzhen Foscam Intelligent Technology Co., Limited Tel: Tel: 2674 2674 5668 5668 Fax:...

  • Page 4: Overviews

    With flexible 300-degree pan and 120-degree tilt, FI8918E gives users more comprehensive control over a monitored site. FI8918E supports IR-CUT, when light conditions turns poor, the IR cut filter will be automatically removed to accept IR illumination. Meanwhile, the camera switches itself automatically from color to black and white, assuring optimal image quality at all times.

  • Page 5: Poe (Power Over Ethernet)

    ● Supports MSN ● Supports Gmail as sender on mail service settings ● Supports audio on Firefox, Google Chrome and Safari ● Providing Phone APPs for Android and iPhone users ● Providing Central Management Software to manage or monitor multi-cameras 1.2 PoE (Power over Ethernet)

  • Page 6: Front Panel

    There are up to two labels located on the body of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as shown in Figure 1.3 ,it may be a clone one. Cloned Foscam cameras can not use original firmware and are not eligible for...

  • Page 7: Surveillance Software Gui

    Figure 1.3 Reset button: Press and hold down the RESET BUTTON for 10 seconds. when released the IP camera will be reset back to factory default settings. You must power on the camera before reset.

  • Page 8: Login Window

    You can select the language you need via pull down the dropdown toolbar and click on the language to switch. Section2 FOSCAM Website Link There is an access link to Foscam website homepage, if you need tech support you can contact Foscam directly. Section3 ActiveX Mode If your PC is windows based OS, such as Windows XP, Windows7, Windows Vista and you are using IE-based browsers like IE6, IE7, IE8, please choose IE ActiveX Mode login mode.

  • Page 9: Surveillance Window

    Server Push Mode mode. Section5 Mobile Phone If you are using the Mobile to access the camera, here you need to select Mobile Phone login mode. Section6 Note Note that when you login the camera, please select the corresponding login mode.
  • Page 10 Section2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time. You can add other cameras in multi-device setting (read chapter 3.5). Figure 2.3 Section3 Image Parameters Settings...
  • Page 11 OSD is used to add timestamp on the video. There are five text colors to choose from: Black, red, yellow, white, blue. Add OSD on record Select this option if you want to add a timestamp to recordings.
  • Page 12 After that, you can select no. 2 within the menu of Preset on the panel, and move the camera and stop at another place, and set as preset position 2. You can do all the 8 preset positions with this method.
  • Page 13 1------Record Button Click it and it pop-up a path-setting window, you can select the storage path and the record file name. At the same time the record icon changes to ,, Click it again and stop recording. 2------Snapshot Click it to make snapshot and it pop-up a window which picture you snapshot, right click in the window and save the picture to anywhere you want.
  • Page 14 Figure 2.4 NOTE: Record and multi-device function are controlled by ActiveX controller, therefore Firefox or Google Chrome, Safari browsers will not allow these functions. For Firefox, Google Chrome, Safari, you should select the Server Push Mode and you can see the following screen: Figure 2.5...
  • Page 15 Figure 2.6 During the installation, you must select Mozilla plugin as in Figure 2.7. Figure 2.7 Shenzhen Foscam Intelligent Technology Co., Limited Shenzhen Foscam Intelligent Technology Co., Limited Tel: Tel: 2674 2674 5668 5668 Fax: Fax: 2674 2674...

  • Page 16: Advanced Camera Settings

    3 Advanced Camera Settings Click the bar “Device Management”, goes to Administrator Control Panel to make advanced camera settings. 3.1 Device Status Figure 3.1 1------Device ID MAC ID of the camera by wired connection 2-----Device Firmware Version System Firmware version of the camera...

  • Page 17: Alias Settings

    Figure 3.2 Figure 3.3 3.2 Alias Settings Default alias is Anonymous. You can define a name for your camera here such as apple. Click Submit to save your changes. The alias name supports special characters. Shenzhen Foscam Intelligent Technology Co.,...

  • Page 18: Date & Time Settings

    Click the option here to Enter the device name as modify the device name . you like. Use different names to identify multi-cameras . Figure 3.4 3.3 Date & Time Settings Choose the time zone of your country. You can choose Sync with NTP Server or Sync with PC Time.

  • Page 19: Multi-Device Settings

    You can set different permission levels, but at least one administrator . Figure 3.6 Here you can also set one important file locations for the camera, the Alarm Record Path. Simply click Browse and choose the path to the required folder.
  • Page 20 You can add more cameras in the list in LAN for monitoring. The camera’s software supports up to 9 IP Cameras online simultaneously. Click The 2nd Device and click the item in the Device List in LAN, the Alias, Host and Http Port will be filled in the boxes below automatically.
  • Page 21 Click Submit after add all cameras Figure 3.7b Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 3.8 Shenzhen Foscam Intelligent Technology Co., Limited Shenzhen Foscam Intelligent Technology Co., Limited...
  • Page 22 Figure 3.9 3.5.2 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet.
  • Page 23 Use DDNS domain name and port to login Make sure each camera you need add could login with DDNS name and port . Figure 3.10 If you have several cameras, you can use the same DDNS domain name; you only need to set a different port number for each camera.
  • Page 24 Figure 3.11 1----- The 2nd camera’s name 2----- Fill in the 2nd camera’s DDNS host not LAN IP 3 ---- Enter the 2nd camera’s user name and password 4---- Click Add button and to take effect Add the other cameras in the same way. Click Submit to save.
  • Page 25 Click submit after finishing all settings . Figure 3.12 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet.

  • Page 26: Basic Network Settings

    3.6 Basic Network Settings If you want to set a static IP for the camera, select Basic Network Settings. Keep the camera in the same subnet of your router or computer. Figure 3.14 Changing settings here is the same as using the IP Camera Tool. (Figure 3.17/3.18) It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC.
  • Page 27 Figure 3.15 Figure 3.16 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Network lamp: There is a network lamp on the back of the camera, select it and when the network connection are working, the lamp will turn on and blink.
  • Page 28 Another way to change the camera’s LAN IP and HTTP Port no. Open the IP Camera Tool, select the camera you want to change the port no, right click on the IP address link, and goes to Option ”Network Configuration”, it pops up another dialogue showed as...

  • Page 29: Wireless Settings

    Http Port: The default Lan port is 80.You can set another port number, such as port 8005, 8100.etc. User&Password: Default administrator user name is admin with no password. NOTE: If the prompt “Subnet doesn’t match, dbclick to change!” appears, please enable DHCP set camera’s IP address and gateway once again.

  • Page 30: Upnp Settings

    (Figure 3.27). 3.10 DDNS Service Settings FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name.
  • Page 31 Enable FOSCAM DDNS name . Figure 3.23 Enable: Open or close the FOSCAM domain name. The default status of FOSCAM domain name is open. Validity Queries: Check the validity of embedded domain name. Now you can use http:// Domain name + HTTP Port to access the camera via internet.
  • Page 32 Click here to register Figure 3.24 Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email.
  • Page 33 NOTE: The Third Party DDNS and the Manufacturer’s Domain Name cannot work at the same time. If you have set Third Party DDNS and meanwhile you enabled the Foscam Domain Name, the Shenzhen Foscam...

  • Page 34: Mail Service Settings

    Third Party DDNS will take effect. ② Do port forwarding within the router Example: The camera’s LAN IP address is http://192.168.1.35:88 , Firstly, login the router, goes to the menu of Port Forwarding or Port Trigger (or named Virtue Server on some brands of router).
  • Page 35 Figure 3.28 1----- Sender Mailbox for sender must support SMTP 2----- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 3----- SMTP Server/ Port Enter SMTP server for sender. SMTP port is usually set as 25.

  • Page 36: Msn Setting

    Figure 3.29 If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server 2) Network Error. Please try later...
  • Page 37 Fill in the user and password of the MSN ID you applied for your camera . MSN ID in this list can chat with the camera . Figure 3.30 Click Submit and go to the “Device Status” screen and verify the MSN settings are succeed.

  • Page 38: Ftp Service Settings

    Figure 3.32 Note: Create a new MSN account for the camera, do not use the same MSN account as you would like to chat with your friends. When the camera login uses the MSN account, this account cannot be used for anything else when the camera works.
  • Page 39 Figure 3.34 FTP server: If your FTP server is located on the LAN, you can set as Figure 3.33. If you have an FTP server which you can access on the internet, you can set as Figure 3.34.

  • Page 40: Alarm Service Settings

    Click Submit to save these settings. Click Test, the following screen displays if successful. Figure 3.35 The following errors may occur: 1) Can not connect to the server. Check if the FTP Server is correct. 2) Network Error. Please try later.
  • Page 41 Figure 3.36 1---- If you want to set Motion Detection Alarmed ,select the checkbox 2---- The larger the number, the higher the motion sensitivity will be 3---- Select this option to reduce false alarms when light changes 4----- If you want to do Sound Detection Alarmed,select the checkbox...
  • Page 42 There are four alarm indicators: 1) Camera will send emails when motion/sound is activated. If you want to receive images when motion is detected, you must set Mail Service Settings first. (Figure 3.28) Then set motion alarm as follows: Figure 3.38...
  • Page 43 You can hear the beep sound when the alarm has been detected. Select this option Figure 3.40 4) The camera will record automatically for one minute after motion/sound is detected. You can find the recording file in the folder which you set previously. (Figure 3.6)
  • Page 44 Alarm Scheduler: Here are two ways to set the alarm. 1) Alarm at any time when motion/sound is detected. Don’t select Scheduler. Click Submit and the camera will alarm at any time when motion is detected. Figure 3.42 Another Way: select Scheduler, and click “set All”, you will see all time boxes turn blue as in the...
  • Page 45 Figure 3.43 2) Specify an alarm schedule. If you want the camera to alarm during set times select Scheduler and set time range. If you want to select one serial area, you can click any number between 00 and 23 on the first row, the corresponding column will be selected and it will turn blue.
  • Page 46 Figure 3.44 If you want to select discrete area, you click the left button on the box of time range. It will turn blue. If you want to delete it, just click the left button and it will turn grey.

  • Page 47: Pt Settings

    3.15 PT Settings You can set pan/tilt speed. Normally, PT speed is 3. The larger the setting number, the lower speed. Don’t enable the checkbox “disable preset” if you want to use the function of preset, it will be effective after you reboot device.
  • Page 48 Upgrade system firmware . Upgrade Web UI Figure 3.47 Click Browse, choose the correct bin file and then click Submit to upgrade. Don’t shut down the power during upgrade until the IP camera tool finds the camera again.

  • Page 49: Backup & Restore Settings

    Enter the User name and password . Figure 3.49 CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don’t upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade.

  • Page 50: Restore Factory Settings

    Click Submit to store parameters . Load the parameters bin file . Figure 3.50 3.18 Restore Factory Settings All parameters will return to factory settings if selected. Figure 3.51 3.19 Reboot Device Click Reboot Device to reboot the camera. This is similar to unplugging the power to the camera.

  • Page 51: Log

    3.20 Log The log record shows who accessed the camera and when. (Figure 3.52). Figure 3.52 3.21 Back This will take you back to the surveillance window. 4 APPENDIX 4.1 Frequently Asked Questions NOTE: Always verify network connections are working by checking the status of the indicators on the network server, hub and network card.

  • Page 52: No Pictures Problems

    4.1.1 I have forgoten the administrator username and/or password To reset the administrator username and password, press and hold down the RESET BUTTON for 10 seconds. Upon releasing the reset button, the username and password will return to the factory default administrator username and password.
  • Page 53 Figure 4.1 If you allow the ActiveX to run, but still can not see living video and a red cross in the centre of the video. Pls select another port number. Don’t use port 80, use port 85, 8005.etc.
  • Page 54 4.1.4 Can’t access IP camera on internet Possible reasons why camera is not accessible on the internet: 1) ActiveX controller is not installed correctly. 2) The port which the camera uses is blocked by a Firewall or Anti-virus software. Try changing to another port number.

  • Page 55: Default Parameters

    4.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: 255.255.255.0 Gateway: obtain dynamically DHCP: Disabled DDNS: Embedded FOSCAM domain name Username and password Default administrator username: admin Default administrator password: No password 4.3 Specifications ITEMS FI8918E...
  • Page 56 Mini. Illumination 0.5Lux Lens Lens Type Glass Lens Viewing Angle 60degree IR_CUT Filter will switch automatically Video Image Compression MJPEG Image Frame Rate 15fps(VGA),30fps(QVGA) Resolution 640 x 480(VGA), 320 x 240(QVGA) Flip Mirror Images Vertical / Horizontal Light Frequency...

  • Page 57: Obtaining Technical Support

    User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, pls contact our service department: tech@foscam.com...

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