Foscam FI8910E User Manual
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Foscam FI8910E User Manual

Indoor pan/tilt poe camera
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Model: FI8910E
Indoor Pan/Tilt POE Camera
Color: Black
Color: White

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Summary of Contents for Foscam FI8910E

  • Page 1 Model: FI8910E Indoor Pan/Tilt POE Camera Color: Black Color: White...

  • Page 2: Table Of Contents

    Table of Contents 1 Overviews ..........................2 1.1 Key Features ............................... 3 1.2 POE (Power over Ethernet) ..........................3 1.3 Read Before Use ..............................4 1.4 Packing Contents ..............................4 1.5 Physical Description ............................4 2 Surveillance Software GUI ......................6 2.1 Login Window ..............................

  • Page 3: Overviews

    With flexible 300-degree pan and 120-degree tilt, FI8910E gives users more comprehensive control over a monitored site. FI8910E supports IR-CUT, when light conditions turns poor, the IR cut filter will be automatically removed to accept IR illumination. Meanwhile, the camera switches itself automatically from color to black and white, assuring optimal image quality at all times.

  • Page 4: Key Features

    ● POE compliant with POE standards IEEE 802.3af ● Supports IR_CUT and the filter change automatically ● Embedded FOSCAM domain name ● Supports Dynamic IP (DDNS) and UPnP LAN and Internet (ADSL, Cable Modem) ● Motion and Sound detection activates alarm ●...

  • Page 5: Read Before Use

    Please first verify that all contents received are complete according to the Package Contents listed below. Before the Network Camera is installed, please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation.

  • Page 6: Back View

    There are up to two labels located on the body of the camera; this is an important feature of original Foscam cameras. If your camera does not have labels as shown in Figure 1.3 ,it may be a clone one. Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services.

  • Page 7: Surveillance Software Gui

    Please check the login window above, it was divided to 6 sections from no. 1 to 6. Section1 Select Language FOSCAM camera supports up to multi-languages, such as English, Spanish, Deutsch and so on. You can select the language you need via pull down the dropdown toolbar and click on the language to switch.
  • Page 8 Section2 FOSCAM Website Link There is an access link to Foscam website homepage, if you need tech support you can contact Foscam directly. Section3 ActiveX Mode If your PC is windows based OS, such as Windows XP, Windows7, Windows Vista and you are using IE-based browsers like IE6, IE7, IE8, please choose IE ActiveX Mode login mode.

  • Page 9: Surveillance Window

    2.2 Surveillance Window Select the ActiveX mode and you will enter the surveillance window. Figure 2.2 Section1 Device Name Default device name is Anonymous. You can define a name for your camera as you like (Please go to chapter 3.1 and read how to set it) Section2 Multi-Device Window The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the...
  • Page 10 Figure 2.3 Section3 Image Parameters Settings OSD is used to add timestamp on the video. There are five text colors to choose from: Black, red, yellow, white, blue. Add OSD on record Select this option if you want to add a timestamp to recordings.
  • Page 11 Resolution 1) 320x240-------QVGA 2) 640x480-------VGA There are two resolutions, the bigger one (VGA) is 640x480 pixels, and the smaller one (QVGA) is 320x240 pixels. The bigger the resolution, the better of the image quality is, but the lower the frame rate is. If you are accessing the camera via internet and want to get more fluent video streaming, please select resolution QVGA 320x240.
  • Page 12 camera will go to the preset position. How to do preset position? We can start preset settings from position 1. Firstly, select no. 1 within the menu of Preset on the panel. Secondly, move the camera and stop at a place where you want make preset position. Thirdly, click set button to save it as position 1 and you have done preset of position 1.
  • Page 13 Section5 Device Management Device Management ------Path to Administrator Control Panel, Click it, and it will lead to Administrator Control Panel. Section6 Record & Snapshot & Full Screen Buttons 1------Record Button Click it and it pop-up a path-setting window, you can select the storage path and the record file name.
  • Page 14 Onscreen Mouse Control Double click right mouse on the surveillance window, then left click on the screen to indicate the camera move direction you prefer, press the left mouse and the camera’ Len will move to the corresponding direction.. Double click right mouse again, cancel onscreen mouse control. For example, double click right mouse, then left click on the up corner of the screen, you can see the arrow, press the left mouse, and the camera’s lens will moving towards the up direction.
  • Page 15 Record and multi-device function are controlled by ActiveX controller, therefore Firefox or Google Chrome, Safari browsers will not allow these functions. For Firefox, Google Chrome, Safari, you should select the Server Push Mode and you can see the following screen: Figure 2.5 For the first time using audio, you need to download and install VLC plug-in, Click Audio, and you can see the download website.
  • Page 16 Figure 2.6 During the installation, you must select Mozilla plugin as in Figure 2.7. Figure 2.7...

  • Page 17: Advanced Camera Settings

    Click the bar “Device Management”, goes to Administrator Control Panel to make advanced camera settings. 3.1 Device Status Figure 3.1 1------Device ID MAC ID of the camera by wired connection 2-----Device Firmware Version System Firmware version of the camera 3-----Device Web UI Version Web UI firmware version of the camera 4-----Alias Name of the camera 5-----Alarm Status The status of Alarm Service Setting 6-----DDNS Status The status of DDNS Setting...
  • Page 18 Another Way: Double click the the icon “IP Camera.exe” , select the camera IP, right click and select the Basic Properties, you can also see the Firmware Version and MAC Address, such as the following screen: Figure 3.2 Figure 3.3...

  • Page 19: Alias Settings

    Alias Settings Default alias is Anonymous. You can define a name for your camera here such as apple. Click Submit to save your changes. The alias name supports special characters. Click the option here to modify the device name Enter the device name as you like.

  • Page 20: User Settings

    Here you can create users and set permission levels, visitor, operator or administrator. Click Submit to save these settings. The camera will reboot. different permission levels, but at least one administrator Figure 3.6 Here you can also set one important file locations for the camera, the Alarm Record Path. Simply click Browse and choose the path to the required folder.

  • Page 21: Multi-Device Settings

    3.5 Multi-Device Settings If you want to view multi-surveillance screens on one window, you need to login one camera, and set it as the main device, and do Multi-Device Settings, add other cameras to the first one camera. Before you do multi-cams settings, you need to assign different port such as 81, 82, 83, 84, 85, 86, 87, 88 to the cameras if there is 8 cams installed.
  • Page 22 Click Submit after add all cameras Figure 3.7b Back to Surveillance Windows, and click Four Windows option, you will see four cameras you added. Figure 3.8...
  • Page 23 Figure 3.9 3.5.2 Add cameras in WAN If you want to view all cameras via the internet(remote computer), you will need to add them using DDNS domain name. Firstly, make sure all of the cameras you added can be accessed through the internet.
  • Page 24 Use DDNS domain name and port to login Make sure each camera you need add could login with DDNS name and port Figure 3.10 If you have several cameras, you can use the same DDNS domain name; you only need to set a different port number for each camera.
  • Page 25 Figure 3.11 1----- The 2nd camera’s name 2----- Fill in the 2nd camera’s DDNS host not LAN IP 3 ---- Enter the 2nd camera’s user name and password 4---- Click Add button and to take effect Add the other cameras in the same way. Click Submit to save.
  • Page 26 Click submit after finishing all settings Figure 3.12 Return to video window. You will see all of the cameras accessible through the internet. When you are away from home, you can use the first camera’s DDNS domain name and port to view all the cameras via internet.

  • Page 27: Basic Network Settings

    Basic Network Settings If you want to set a static IP for the camera, select Basic Network Settings. Keep the camera in the same subnet of your router or computer. Figure 3.14 Changing settings here is the same as using the IP Camera Tool. (Figure 3.17/3.18) It is recommended that you use the subnet mask, gateway and DNS server from your locally attached PC.
  • Page 28 Figure 3.15 Figure 3.16 If you don’t know the DNS server, you can use the same settings as the Default Gateway. Network lamp: There is a network lamp on the back of the camera, select it and when the network connection are working, the lamp will turn on and blink.
  • Page 29 Another way to change the camera’s LAN IP and HTTP Port no. Open the IP Camera Tool, select the camera you want to change the port no, right click on the IP address link, and goes to Option ”Network Configuration”, it pops up another dialogue showed as the following screen Select the camera you want to change the LAN...

  • Page 30: Wireless Settings

    Http Port: The default Lan port is 80.You can set another port number, such as port 8005, 8100.etc. User&Password: Default administrator user name is admin with no password. If the prompt “Subnet doesn’t match, dbclick to change!” appears, please enable DHCP set camera’s IP address and gateway once again.

  • Page 31: Upnp Settings

    Enter the ADSL user and password Figure 3.20 UPnP Settings Figure 3.21 The default UPnP status is closed. You can select the checkbox and open UPnP, then the camera’s software will be configured for port forwarding. Back to the “Device Status” panel, you can see the UPnP status:...

  • Page 32: Ddns Service Settings

    (Figure 3.27). 3.10 DDNS Service Settings FOSCAM camera has embedded a unique DDNS domain name when producing, and you can directly use the domain name, you can also use the third party domain name.
  • Page 33 Enable: Open or close the FOSCAM domain name. The default status of FOSCAM domain name is open. Validity Queries: Check the validity of embedded domain name. Now you can use http:// Domain name + HTTP Port to access the camera via internet.
  • Page 34 Please register an account step by step according to instructions on www.no-ip.com After registration, please login your email which used to register. You will receive an email from website, please click the link to activate your ACCOUNT as indicated in email. Secondly: Login the link with the registered username and password to create your domain name.
  • Page 35 Secondly, disable the Manufacturer’s domain name and select No-Ip as a server in the Third Party DDNS. Thirdly, fill foscam as DDNS user, fill password foscam2012 as DDNS password, fill ycxgwp.no-ip.info as DDNS domain and server URL, Then click save to make effect. The camera will restart and to take the DDNS settings effective.
  • Page 36 Note The Third Party DDNS and the Manufacturer’s Domain Name cannot work at the same time. If you have set Third Party DDNS and meanwhile you enabled the Foscam Domain Name, the Third Party DDNS will take effect. ② Do port forwarding within the router Example: The camera’s LAN IP address is http://192.168.1.35:88 ,...

  • Page 37: Mail Service Settings

    3.11 Mail Service Settings If you want the camera to send emails when motion/sound has been detected, Mail Service Settings will need to be configured. Figure 3.28 1----- Sender Mailbox for sender must support SMTP 2----- Receiver Mailbox for receiver need not support SMTP,you can set 4 receivers 3----- SMTP Server/ Port Enter SMTP server for sender.
  • Page 38 Figure 3.29 If the test fails with one of the following errors after clicking Test, verify that the information you entered is correct and again select Test . 1) Cannot connect to the server 2) Network Error. Please try later 3) Server Error 4) Incorrect user or password 5) The sender is denied by the server.

  • Page 39: Msn Setting

    3.12 MSN Setting If you want the camera send its current internet IP address to you or your friends, please set MSN settings. Acquire an MSN ID for the IPCAM first, then follow the instructions as per Figure 3.30. Fill in the user and password of the MSN ID you applied for your camera...
  • Page 40 Figure 3.31 When the MSN ID in the Friends list login the MAN, he can chat with camera. For example: Foscam13(this account contained in the Friends list) log in MSN, and double click the camera’s account (foscam31), then enter “url?”, the camera will send it’s current IP address to you. Figure 3.32...

  • Page 41: Ftp Service Settings

    Note: Create a new MSN account for the camera, do not use the same MSN account as you would like to chat with your friends. When the camera login uses the MSN account, this account cannot be used for anything else when the camera works. 3.13 FTP Service Settings If you want to upload images to your FTP server，you can set FTP Service Settings.
  • Page 42 Figure 3.34 FTP server: If your FTP server is located on the LAN, you can set as Figure 3.33. If you have an FTP server which you can access on the internet, you can set as Figure 3.34. FTP Port: Usually the port is 21. FTP Upload Folder: Make sure that the folder you plan to store images exists as the camera can’t create the folder itself.
  • Page 43 Click Submit to save these settings. Click Test, the following screen displays if successful. Figure 3.35 The following errors may occur: 1) Can not connect to the server. Check if the FTP Server is correct. 2) Network Error. Please try later. 3) Server Error.

  • Page 44: Alarm Service Settings

    3.14 Alarm Service Settings IP Camera supports Motion Detection Alarmed and Sound Detection Alarmed, when the motion or sound has been detected, it will send email alerts or upload images or record. Figure 3.36 1---- If you want to set Motion Detection Alarmed ,select the checkbox 2---- The larger the number, the higher the motion sensitivity will be 3---- Select this option to reduce false alarms when light changes 4----- If you want to do Sound Detection Alarmed,select the checkbox...
  • Page 45 Here you can see the alarm status Figure 3.37 There are four alarm indicators: 1) Camera will send emails when motion/sound is activated. If you want to receive images when motion is detected, you must set Mail Service Settings first. (Figure 3.28) Then set motion alarm as follows: Figure 3.38 2) Upload images via FTP server when motion/sound trigger.
  • Page 46 Select this option Set an interval for images to upload Figure 3.39 You can hear the beep sound when the alarm has been detected. Select this option Figure 3.40 4) The camera will record automatically for one minute after motion/sound is detected. You can find the recording file in the folder which you set previously.
  • Page 47 Select the checkbox When you enable motion alarm, the camera will record automatically and store the recording file to the folder you configured. This icon is used to Figure 3.41 control whether the folder opens or not. Alarm Scheduler: Here are two ways to set the alarm. 1) Alarm at any time when motion/sound is detected.
  • Page 48 Another Way: select Scheduler, and click “set All”, you will see all time boxes turn blue as in the following picture. Click Submit and the camera will alarm at any time when motion is detected. Figure 3.43 2) Specify an alarm schedule. If you want the camera to alarm during set times select Scheduler and set time range.
  • Page 49 Figure 3.44 If you want to select discrete area, you click the left button on the box of time range. It will turn blue. If you want to delete it, just click the left button and it will turn grey. Figure 3.45...

  • Page 50: Pt Settings

    3.15 PT Settings You can set pan/tilt speed. Normally, PT speed is 3. The larger the setting number, the lower speed. Don’t enable the checkbox “disable preset” if you want to use the function of preset, it will be effective after you reboot device. Figure 3.46 Patrol rounds horizontal: Set the round between 1 and 10, then click Submit.

  • Page 51: Upgrade Device Firmware

    3.16 Upgrade Device Firmware When you upgrade the camera, please upgrade system firmware first and then upgrade the Web Upgrade system firmware Upgrade Web UI Figure 3.47 Click Browse, choose the correct bin file and then click Submit to upgrade. Don’t shut down the power during upgrade until the IP camera tool finds the camera again.
  • Page 52 Enter the User name and password Figure 3.49 CAUTION: If your camera works well with the current firmware, we recommend not upgrading. Please don’t upgrade the firmware unnecessarily. Your camera may be damaged if misconfigured during an upgrade. NOTE: 1) Please ensure you have download the correct firmware package for your camera before upgrading.

  • Page 53: Backup & Restore Settings

    3.17 Backup & Restore Settings Click Submit to save all the parameters you have set. These parameters will be stored in a bin file for future use. The bin file can be reloaded to restore the parameters that were set. Click Submit to store parameters Load the parameters bin...

  • Page 54: Reboot Device

    3.19 Reboot Device Click Reboot Device to reboot the camera. This is similar to unplugging the power to the camera. 3.20 Log The log record shows who accessed the camera and when. (Figure 3.52). Figure 3.52 3.21 Back This will take you back to the surveillance window.

  • Page 55: Phone Apps

    Foscam cameras with Phone APPs. 4.1 APP for Android cell phones There are two ways to install the phone App : 1) Search the APP “Foscam ip cam viewer” in the Google Play directly if your cell phone has installed Google Play. Figure 4.1 Download and install the phone view app, then you can see the shortcut icon in your cell phone screen.
  • Page 56 Click the shortcut icon and login Phone APP. Default user name is admin with a blank password Figure 4.2 Enter the user name and password then click Login button, you can see the following surveillance windows: Figure 4.3...
  • Page 57 The default surveillance window is black, you need to add devices to it and then connect the device. Please check the login window above, it was divided to 3 sections from no. 1 to 3. Section1 Exit / Go to Device List Buttons Click this icon and exit Phone App Click this icon and back to Device List page to add cameras to the software Section2...
  • Page 58 How to add cameras to the Phone APP The following steps are required before adding cameras to the APP: 1） Install the IP Camera(s) which wants to be monitored. 2） Login the IP Camera(s) by web browser and set the IP address, port, username & password and make sure the camera can be accessed by browsers.
  • Page 59 Section3 Add device buttons Add device in LAN : Click this icon and the APP will search all cameras in LAN automatically. Such as the following screen: Figure 4.5 Select the camera IP and click OK to add cameras in LAN, then you can see the camera in the Device List.
  • Page 60 Figure 4.6 Normally each camera has one unique UID and UID is used for PnP function. Now our camera does not support UID number, so here you cannot allow to use UID to add device. Add device in WAN : Click this icon and you can add cameras in WAN manually. Click this icon and it pops up the following screen, here you can add cameras manually.
  • Page 61 Http / Media port: For H.264 cameras, the Http and Media port must be different. For MJ cameras, here share the same port. User name &Password: The camera’s user name and password. UID: If your camera supports UID, here you may fill in the UID no.. Now FOSCAM camera does not support UID.
  • Page 62 Click the icon to add camera then you can see the camera in the Device List. Select one IP address and click it, then you can enter the surveillance window. Select one IP address in the Device List and press it for a moment, it pop up the following screen: Figure 4.8 Edit: Re- edit the camera’s information, such as the Http / Media port, user name and password,...

  • Page 63: App For Iphones

    4.2 APP for iPhones If you use iPhone, please search the APP “Foscam ip cam viewer” and install it through APP Store, then you can see the shortcut icon in your cell phone screen. Click the icon and you can go to “ipcam table” page directly: Figure 4.9...
  • Page 64 : Click this icon and back to add ipcam page, here you can add cameras in LAN or in WAN to the software. How to add cameras to the APP The following steps are required before adding cameras to the App: 1) Install the IP Camera(s) which wants to be monitored.
  • Page 65 Add device in LAN Click this button and the APP will search all cameras in LAN, then add it to APP automatically . The cameras in LAN can be searched and added to APP automatically Figure 4.11 There is a icon after the camera name, click it and you can enter the user name, password and web port to login the camera.
  • Page 66 Figure 4.14a Add H.264 Device Page Figure 4.14b Add MJPEG Device Page UID: If your camera supports UID, here you scan UID number. Now FOSCAM camera does not support UID. Device name: The Device name is a unique name that you can give to your device to help you identify it.
  • Page 67 Stream type: It has two types: Main stream and Sub stream. For cell phones, we recommend you to select Sub stream to get more fluent video. to add cameras, then you can see the camera name in the “ip Step 3: Click Add button cam table”...
  • Page 68 Figure 4.17 Click one camera ip and you can see the live video. Figure 4.18 Please check the login window above, it was divided to 4 sections from no. 1 to 4.
  • Page 69 Section1 Back Button : Click this icon and back to “ipcam table” page. Section2 Photo Button Click this icon and look the photos you have captured. Section3 Live view window If the camera supports PT function, here slide on the screen with your finger, the camera will rotate follow your finger direction.

  • Page 70: Appendix

    5 APPENDIX 5.1 Frequently Asked Questions NOTE: Always verify network connections are working by checking the status of the indicators on the network server, hub and network card. 5.1.1 I have forgoten the administrator username and/or password To reset the administrator username and password, press and hold down the RESET BUTTON for 10 seconds.
  • Page 71 1) Reinstall “IP Camera Tool” and ActiveX controller（recommended）. 2) Download ActiveX controller and set the security setting of IE: IE browserToolInternet ProperSecurityCustom LevelActiveX control and Plug-ins. The first three options of front should be set to be “Enable”, The ActiveX programs read by the computer will be stored. As follows: Enable: Download unsigned ActiveX controls Enable: Initialise and script ActiveX controls not marked as safe...
  • Page 72 Figure 5.2 NOTE: Make sure that your firewall or anti-virus software does not block the camera or ActiveX. If you cannot see live video, try shutting down the firewall or anti-virus software and try again. 5.1.4 Can’t access IP camera on internet Possible reasons why camera is not accessible on the internet: 1) ActiveX controller is not installed correctly.

  • Page 73: Default Parameters

    5.2 Default Parameters Default network Parameters IP address: obtain dynamically Subnet mask: 255.255.255.0 Gateway: obtain dynamically DHCP: Disabled DDNS: Embedded FOSCAM domain name Username and password Default administrator username: admin Default administrator password: No password...

  • Page 74: Specifications

    5.3 Specifications ITEMS FI8910E Image Sensor High Definition Color CMOS Sensor Image Sensor Display Resolution 640 x 480 Pixels(300k Pixels) Lens f: 2.8mm,F:2.4 Mini. Illumination 0.5Lux Lens Lens Type Glass Lens Viewing Angle 60degree IR_CUT Filter will switch automatically Image Compression...

  • Page 75: Obtaining Technical Support

    User’s Guide has not answered. If you have problem with FOSCAM IP camera, please first contact FOSCAM reseller for solving the problems. If our reseller cannot provide service, pls contact our service department:...

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