Testing Components; Main Error Messages, Possible Causes And Solutions - Drolet Edison Installation And Operation Manual

Edison Installation and Operation Manual

9.2 Testing Components

If you suspect an electrical component to be defective, you can test it from the
"TROUBLESHOOT" page. From the Main Status Page, press the Settings icon and
choose "TROUBLESHOOT" in the menu. Page 5 and 6 will allow you to test every
electrical component. Note that you will be able to test only components when the stove is
OFF and that all the components are no more in function.
For example, if you press on the white square next to "GEAR MOTOR 2", the auger 2 will
turn for 30 seconds. This will give you the possibility to see the auger running and hear the
motor running as well.

9.3 Main Error messages, Possible Causes and Solutions

WARNING: RISK OF ELECTRICAL SHOCK. IF YOU NEED TO MANUALLY TEST,
MANIPULATE OR REPLACE ANY COMPONENTS, THE STOVE NEEDS TO BE
DISCONNECTED FROM THE WALL OUTLET. IF THE STOVE HAS AN AUXILARY
BATTERY SYSTEM, IT MUST BE DISCONNECTED.
This section contains main error messages, possible causes and many suggestions to
guide you in resolving them. After giving an error message, your stove will shut down by
itself and start a cool down cycle. If you want to start your stove again, you will need to
press on the "RESET" button and then on the "ON/OFF" button . Your stove will only
restart when the cool down cycle is completed.
NOTE: IF, AFTER PERFORMING ALL THE POSSIBLE SOLUTIONS MENTIONED IN
THE FOLLOWING SECTION, YOU ARE STILL EXPERIENCING PROBLEMS WITH
YOUR STOVE, CALL YOUR LOCAL DEALER OR A SERVICE TECHNICIAN AT (418)
908-8002. YOU CAN ALSO WRITE AN EMAIL TO TECH@SBI-INTERNATIONAL.COM.
ALL EMAILS ARE ANSWERED WITHIN A 24H DELAY.
NOTE: IF YOU NEED TO CONTACT YOUR DEALER OR TECHNICAL SUPPORT,
MAKE SURE TO HAVE THE MODEL OF YOUR STOVE AND THE SERIAL NUMBER
ON HAND. (THEY CAN BE FOUND ON THE CERTIFICATION LABEL INSIDE THE
HOPPER LID).
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