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35
Matrox RTMac Customer
Appendix
A
Support
If you have a problem that you're unable to solve by referring to your RTMac documentation, please
contact your Matrox RTMac representative. He or she should be able to help you quickly correct any
installation or system configuration problem. If your representative is unable to solve your problem,
contact Matrox for further assistance.
Register your Matrox RTMac
Only customers who've registered their RTMac are eligible to receive customer support. You can
easily register on our web site at www.matrox.com/video in the Support section.
Registering your RTMac also entitles you to free software upgrades, special promotional offers, and
access to the Matrox RTMac User Forum, our dynamic web forum for users who want to share their
experiences and learn more about Matrox RTMac.
In addition to registering your RTMac, our web site offers you up-to-the-minute information about
Matrox products, free software updates, and access to our support databases. Be sure to place our site
in your favorites or bookmarks: www.matrox.com/video.
Contacting us
Matrox is proud to offer worldwide technical support. Please use the contact information for your
area. The following numbers are subject to change. For up-to-date contact information, always check
our web site at www.matrox.com/video.
United States & Canada
Telephone ....................................................................................................... 1 514 822-6245
Fax .................................................................................................................. 1 514 685-2853
Email ............................................................................................. rtmacsupport@matrox.com
Europe, Middle East, & Africa
Telephone
Calls from the U.K. ............................................................................................ 01753 665678
Calls from France ............................................................................................. 01 45 60 88 66
Calls from Germany ........................................................................................089 62 17 05 70
Calls from the rest of Europe, Middle East, & Africa .....................................+44 1753 665678
Fax
From the U.K ......................................................................................................01753 665599
From the rest of Europe, Middle East, & Africa............................................ +44 1753 665599
Email
From Europe, Middle East, & Africa...................................... rtmac.tech.europe@matrox.com
All other countries
Telephone ....................................................................................................... 1 514 822-6245
Fax ................................................................................................................. 1 514 685-2853
Email ............................................................................................. rtmacsupport@matrox.com
Appendix A, Matrox RTMac Customer Support
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