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Installation/configuration
The RTMac card does not fit
Possible cause New or unused slots
Secondary monitor connected to RTMac card displays black
screen
Possible cause Monitor does not support DDC
¦ Note If your monitor is connected with a BNC cable, it will not support DDC. As well,
DDC might not work properly if you're using an adapter on your monitor cable.
Operation
There are no "Easy Setups" for Matrox RTMac in Final Cut
Pro
Possible cause Matrox RTMac software not installed
Chapter 6, Matrox RTMac Troubleshooting
in a new or previously unused slot, there may be considerable
resistance as the card slides into the slot. This is normal.
Solution Install carefully
the slot and push it in firmly but gently until it's correctly seated.
type of monitor connected to a video or graphics card. Some older
monitors do not support this system, in which case the RTMac driver
will display a default set of resolutions and refresh rates. It's possible
that your monitor doesn't support some of these resolutions. If you
choose an unsupported resolution, your monitor will not sync and
you'll probably see a black screen.
Solution Check display settings
Preferences
bar
. This will place icons for all connected monitors in the menu bar
on your main monitor. You can then try different resolution and
refresh rates for your secondary monitor until you find one that is
supported.
Matrox RTMac software isn't installed, the Matrox RTMac "Easy
Setups" won't be installed.
Solution Install Matrox RTMac software
installer on your Matrox RTMac CD to install the RTMac software.
If you're installing your Matrox RTMac card
Make sure that the card is perfectly aligned with
From the Apple menu, choose
, click
Displays
, then select
DDC is a system that detects the
Show displays in menu
Check your system. If the
Run the Matrox RTMac
System
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