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It is the policy of Axiohm IPB to improve products as new technology, components, software, and firmware become available. Axiohm IPB, therefore, reserves the right to change specifications without prior notice. All features, functions, and operations described herein may not be marketed by Axiohm IPB in all parts of the world.
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Basic requirements for unpacking and installing the printer. Loading and Changing Paper A brief discussion of the simple paper loading procedure. Testing the Printer Procedures for running a test to check the print quality of the printer. Solving Problems What to do if a problem occurs. Diagnostics A technical discussion of the three levels of diagnostics available.
This book is intended as a general guide for operators and supervisors who need to know how to set up and use the printer. It is also intended as a technical guide for programmers and system integrators who need to know the technical information about the printer's communication and the programming commands used by the host system to control the functions of the printer.
7193 Owner’s Guide Contents About the 7193 Printer ... Models ...2 Communication Interfaces ...2 Options...2 Features...2 Thermal Printhead ...3 Ordering Paper and Supplies...4 Ordering Thermal Paper...4 Ordering the Power Supply and Cables...6 Ordering the Printer Wall-Mount Kit...6 Ordering Cash Drawers...6 Cleaning the Printer ...7...
7193 Owner’s Guide About the 7193 Printer The 7193 thermal receipt printer is fast (at 600 lines per minute), quiet, and very reliable. With thermal printing technology, there is no ribbon cassette to change, and paper loading is extremely simple. The printer is small enough to fit almost anywhere and is easy to use with the receipt exiting from the top.
About the 7193 Printer Models There are several models of the 7193 depending on the communication interface and the combination of options selected. Communication Interfaces RS-232C Parallel See the “Communication” chapter later in this book for more information. Options The following options are available:...
Interleaved 2 of 5 Codabar Thermal Printhead The 7193 uses a thermal printhead which is extremely fast and quiet. Because it uses heat to print directly on paper, there is no cassette or ribbon to change, eliminating soiled fingers and paper dust.
Thermal receipt paper and other supplies can be ordered from several recommended and qualified suppliers. Ordering Thermal Paper The 7193 requires “fax grade” thermal paper with the following dimensions: Diameter: 80 mm maximum (3.15 in.) Length: 83 meters (273 ft.) Width: 80 mm ±...
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Paper grade: KF-60 (standard density), KF-50 (light density) Other Qualified Suppliers The following companies manufacture thermal receipt paper which has been tested with the 7193 and may be used if desired. Contact your Axiohm supplier for further information. Appleton Papers, Inc.
Other suppliers may use a different number. Printer wall-mount kit: Ordering Cash Drawers The following cash drawers may be used with the 7193 printer: AT&T Global Information Solutions (NCR Cash Drawer): M-S Cash Drawer Corp.:...
7193 Owner’s Guide Cleaning the Printer There is no customer maintenance required for the 7193. However, you may occasionally clean the cabinet as needed to remove dust and finger marks. Use any household cleaner designed for plastics, but test it first on a small unseen area.
Cash drawer with cables (see “Ordering Cash Drawers” on page 6) Removing the Packing Material 1. Remove the printer from the foam pack and open the receipt cover by pulling up on the front left corner. 2. Remove the paper roll and test printout from inside the printer.
2. Place the printer in the plastic bag and foam pack. 3. Place the packed printer in the box and secure the box with packing tape. 4. If you are sending the printer in for repair, call Axiohm IPB for a Return Authorization Number at (607)274-2402.
7193 Owner’s Guide Choosing a Location The 7193 is compact and requires little counter space. It may even be mounted on a wall if space is at a premium. See “Mounting the Printer on a Wall” later in this chapter. The power supply may also be mounted on a wall or under a table. See “Mounting the Power Supply on a Wall”...
Setting Up the Printer Setting Switches A group of switches, called DIP switches, located on the bottom of the 7193 is used for the following purposes: To set variables for several printer functions (see the sections for the various printer functions in “Level 1 Diagnostics” in the “Diagnostics” chapter) To perform diagnostic tests (see the sections for the various diagnostic tests in “Level 1 Diagnostics”...
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7193 Owner’s Guide Setting Up the Printer May 1996...
Use the rubber pads if you are mounting the printer on the wall. See “Mounting the Printer on a Wall” later in this chapter. Note: Some 7193 models may appear slightly different than what is shown in the illustration. The procedures are the same for all models unless otherwise noted.
2. If only one cash drawer is used, plug the cable into the connector labeled 1. Note: Some 7193 models may appear slightly different than what is shown in the illustration. The procedures are the same for all models unless otherwise noted.
Caution: Be sure that all power is disconnected before connecting the cables. 1. Turn off the host system or unplug the power supply if it is plugged in. 2. Plug the power supply cable into the printer first, then plug the power cord into the power supply, then into an outlet.
7193 Owner’s Guide Parallel Models Power Supply Cable May 1996 Bottom of Printer Cash Drawer Drivers Setting Up the Printer Power Supply Connector Power Supply Cable Route 25 Pin Female Communication Connector 25-pin Parallel Communication Cable...
Paper Feed Operator Panel (Remote Printer) Note: The printer receives power when the power supply is on even if the printer is off-line. To remove power from the printer, press the On Line button to take the printer off-line (On Line light is off), then unplug the power supply power cord from the outlet.
7193 Owner’s Guide Loading and Changing Paper The 7193 features extremely simple paper loading. See the next two pages for detailed illustrations. If you are loading paper for the first time and have already taken the roll out, go to “Putting In the Paper Roll” later in this chapter. If you have not taken the roll out, continue with the following instructions.
7193 Owner’s Guide Putting In the Paper Roll Before putting in a new roll, tear off the end of the roll so that the edge is loose. Place the roll into the bin with a few inches of paper extending over the cabinet front (or top, if printer is vertically mounted).
Paper Feed Operator Panel Note: Some 7193 models may appear slightly different than what is shown in the illustration. The procedures are the same for all models unless otherwise noted. 1. To advance the receipt paper, press the Paper Feed button on the operator panel.
7193 Owner’s Guide Testing the Printer Run this test to check the printer. The test prints the settings for several functions, prints all variations of the character sets, and partially cuts the paper between each variation. See the “Diagnostics” chapter for a description of the functions.
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Setting Up the Printer On Line Paper Out Paper Feed Operator Panel 3cx39pi On Line Button Paper Feed Button Sample Test Print May 1996 7193 Owner’s Guide...
Mounting the Printer on a Wall Use the wall-mount kit to mount the printer vertically on a wall. See “Ordering Paper and Supplies” in the chapter, “About the 7193 Printer,” for information on ordering the printer wall-mount kit. The kit contains a mounting bracket, screws with plastic anchors, and a label.
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7193 Printer Screws 31.8mm 1.25 in. 30.5mm 1.20 in. 19.5mm 0.75 in. Bracket Slots Tabs Bracket Back of May 1996 7193 Owner’s Guide Plastic Anchors Feed Paper Paper Feed Paper Paper Out Paper Line Release On Line Operator Label Panel...
The power supply comes with a wall-mount kit to mount the power supply on the wall or under a table. See “Ordering Paper and Supplies” in the chapter, “About the 7193 Printer,” for information on ordering the power supply and wall-mount kit.
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Setting Up the Printer 7193 Owner’s Guide 44.5mm 1.75 in. 19.1mm Plastic .75 in. 21.8mm Anchor .875 in. 57.2mm Screws 2.25 in. 107.9mm 4.25 in. 141.8mm 5.58 in. 26.4mm Holder 96.0mm 1.04 in. 3.78 in. Power Supply Cable Power Supply...
7193 Owner’s Guide Solving Problems The 7193 printer is a simple, generally trouble-free printer, but from time to time minor problems may occur. For example, the power supply may be interrupted or the printhead may overheat for some reason. Lights on the operator panel will signal that something may not be operating properly: one green light and one red light may either flash or glow continuously as described in the following table and on the following pages.
“Contacting a Service Representative” on the next page. Paper Out Replace the paper roll. Do not operate the printer or host system if the printer runs out of paper. The printer will not operate without paper, but it may continue to accept data from the host system.
“Contacting a Service Representative” on this page. No Power to Printer or Power Voltages Incorrect The power being supplied to the printer is not in the normal range. Check that all connections are correct. Make sure the power supply is plugged in and that the printer is on-line.
Information about the test is available to the communication interface through the commands. If the printer has not been turned on before, or a new EEROM has been installed, the default values for the printer settings (set in Level 1 Diagnostics) will be loaded into the EEROM.
(although the printer still receives power, this is sufficient for changing the DIP switches) The settings can only be changed when the printer is in level 1 diagnostics (setup mode): switch 1 must be set to On. Turn the power back on. The printer beeps, and the On Line light (green) blinks.
See “Testing The Printer” On Page 23. 1. Turn the power off. 2. Turn the printer over and note what the current DIP switch settings are. 3. Set the switches to the settings in the table you want for data reception errors and the data buffer.
See “Testing The Printer” On Page 23. 1. Turn the power off. 2. Turn the printer over and note what the current DIP switch settings are. 3. Set the switches to the settings in the table that match the letter stamped on the heatsink in back of the printhead.
See “Testing The Printer” On Page 23. 1. Turn the power off. 2. Turn the printer over and note what the current DIP switch settings are. 3. Set the switches to the settings in the table that match the lines per inch setting you want as the default setting (when the printer is powered up).
See “Testing The Printer” On Page 23. 1. Turn the power off. 2. Turn the printer over and note what the current DIP switch settings are. 3. Set the switches to the settings in the table that match the cut distance value you want (the higher the number, the longer the cut ).
7193 Owner’s Guide Ignoring/Using the Carriage Return This function allows the printer to ignore or use the Carriage Return (Hex 0D) command depending on the application. Some applications expect the command to be ignored while others use the command as a print command.
Diagnostics Running the Data Scope Mode This test prints a Hex dump of all data sent to the printer: “1” prints as Hex 31, “A” as Hex 41 and so on. This helps troubleshoot communication problems, and runs during a normal host application (after being enabled in level 1 diagnostics).
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4. Turn the power off. 5. Set the DIP switches to the former settings. DIP switch 1 must be Off to return the printer to the on-line mode. 6. Turn the power back on. The printer is on-line and can communicate normally with the host system.
5. Press the Paper Feed button to print the sample receipt or the character sets (whichever was selected). 6. Press the Paper Feed button or turn the printer off to stop the test. 7. Turn the power off. 8. Set the DIP switches to the former settings.
The lights on the operator panel will signal when these conditions occur as well as indicate what state or mode the printer is in. See “Solving Problems” earlier in this book for a table describing the operator panel lights and for general troubleshooting information.
Interfaces In order for the printer to communicate with the host, a communication link must be set up. The 7193 supports the following three communication interfaces: RS-232C Interface Parallel Interface Each of these has a protocol associated with it that the host must understand and adhere to.
For DTR/DSR, changes in the DTR/DSR signal coordinate the information flow. The RS-232C version of the 7193 offers the standard options which are selected with the DIP switches. The switch settings are shown on page 50.
XON/XOFF Protocol The XON/XOFF characters coordinate the information transfer between the printer and the host system. The printer sends an XON character when it is ready to receive data and it sends an XOFF character when it cannot accept any more data.
RXD 2 Not Used 1 With RS-232C, the 7193 is always remotely powered. The following illustration shows the power cable connector and pin assignments. The power cable connector is 6-pin mini DIN plug and is located in the small cavity under the printer at the front.
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7193 Owner’s Guide Cash Drawer Connectors The following illustration shows the pinouts for the cash drawer connector. Pin 1 The following table shows the pinouts for cash drawers 1 and 2. The cash drawer connectors are located at the rear of the printer.
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This puts the printer in the on-line mode to communicate with the host system. Caution: Do not set DIP switch 1 to On. Setting switch 1 to On puts the printer in level 1 diagnostics (setup) mode where other functions and tests can be changed.
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Switch 5, 6 Note: The following options are set with the printer in the setup mode. See “Level 1 Diagnostics” in the “Diagnostics” chapter for more information. DIP Switch Settings for Data Error and Data Buffer Options (Choose one from each option)
2. When the printer is not ready to receive more data, ACK/ will be sent, but BUSY will remain high. 3. When the power is turned on or the printer is reset, an ACK/ will be sent during initialization. 4. Typical time from STROBE/ to ACK/ is approximately 44 µ seconds.
Pin Numbers Pin Numbers Function The connector for the power supply cable has the following pin assignments. The power cable connector is in the small cavity under the printer at the front. May 1996 Return 5 Return 3 Return 1...
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The following illustration shows the pinouts for the cash drawer connector. Pin 1 Pin 6 The following table shows the pinouts for cash drawers 1 and 2. The cash drawer connectors are located at the rear of the printer. Parallel Printers Pin Number Cash Drawer 1 Connector...
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1 diagnostics (setup mode) with switch 1 set to On. See “Level 1 Diagnostics” in the “Diagnostics” chapter for more information.
Note: All versions of the 7193 use the same commands as listed in this section unless otherwise noted. For example, the Parallel interface does require unique commands for controlling the cash drawer.
Commands Printer Function Commands These commands control the following basic printer functions and are listed in numerical order of their Hex codes: Printing Feeding the paper Resetting the printer Cutting the paper Opening the cash drawers Printer Function Commands Hex Code...
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7193 Owner’s Guide Printer Function Commands Hex Code 1B 3D n 1B 40 1B 44 etc. 1B 4A n 1B 5C etc. 1B 61 n 1B 63 34 n 1B 63 35 n 1B 64 n 1B 6A k 1B 70 n etc.
Select Pitch (Column Width) Set Print Mode Select Character Set Define User-Defined Character Set Copy Character Set From ROM to RAM Select Character Code Table Set or Cancel Rotated Characters Clockwise Set or Cancel Upside-Down Characters May 1996 7193 Owner’s Guide Page...
1B 59 etc. 1D 2A etc. 1D 2F m 1 This printer function command is also used in graphics to emulate an Epson LQ-950™ printer to handle graphics output from word processing programs. Printer Status Commands These commands send printer status information to the host system and are listed in numerical order of their Hex codes.
Commands Real Time Commands These commands correct difficulties with the original version of the 7193 RS-232C communication interface. Real Time Commands Hex Code 1D 04 n 10 04 n 1D 03 n 10 05 n 1D 05 Bar Code Commands These commands print bar codes.
Graphics Commands Printer Status Commands Real Time Commands Bar Code Commands Printer Function Commands The printer function commands control the following basic printer functions and are described in order of their Hex codes: Printing and feeding paper Cutting paper Resetting printer...
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Commands Carriage Return Prints one line from the buffer and feeds paper one line. The printer can be set through the DIP switches to ignore or use this command. Some applications expect the command to be ignored while others use it as print command. See “Ignoring/Using the Carriage Return”...
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7193 Owner’s Guide Feed n Dot Rows Feeds the paper n dot rows (n/152 inch, n/6 mm), without printing. Decimal 15 n 21 n Add n Extra Dot Rows Adds n extra dot rows (n/152 inch, n/6 mm) to the character height to increase space between print lines or decrease the number of lines per inch.
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Single- or Double-Density graphics. Decimal 1B 14 n 27 20 n ASCII ESC i ASCII ESC m ASCII ESC BEL ASCII Value of n ESC DC4 n 1-44 (Standard Pitch) 1-56 (Compressed pitch) May 1996 7193 Owner’s Guide...
280/256 = 1, remainder of 24 n1 = 24 Note: This command is also used in the graphics mode to emulate the Epson LQ- 950™ dot matrix printer. See “Graphics Commands” later in this chapter for more information. May 1996...
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This command is not implemented and is ignored if received. 1B 3D n Initialize Printer Clears the print line buffer and resets the printer to the following default selections (startup configuration): Single-Wide, Single-High, Non-Rotated, and Left-Aligned characters are set Extra Dot Rows are set to two...
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7193 Owner’s Guide Set Horizontal Tab Positions Sets up to 32 horizontal tab positions in ascending order n columns from column one, but does not move the print position. See the Horizontal Tab (09) command. The command ends with Hex 00; Hex 1B 44 00 clears all tabs. The tabs cannot be set higher than the column width of the current pitch: standard pitch = 44 columns;...
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2 x 10 = 20 dots (two columns to be moved left of the current position) 65,536-20 = 65516 65,516/256 = 255, remainder of 236 n1 = 236 Decimal ASCII Value of n 27 92 n1 n2 ESC \ n1 n2 See Examples Below n2 = 0 n2 = 255 May 1996 7193 Owner’s Guide...
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7193 Owner’s Guide Align Character Positions Specifies the alignment of characters, graphics, logos, and bar codes (see table). It is valid only at the beginning of a line. 1B 61 n Select Sensors to Stop Printing This command is not implemented and is ignored if received.
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Commands Read from Non-Volatile Memory Reads a two-byte word from location k in history EEROM. The printer will return the word at the next available opportunity. This command is not available on Parallel printers. 1B 6A k Generate Pulse to Open Cash Drawer Outputs a pulse to open the cash drawer.
Prints double-wide characters. The printer is reset to single-wide mode after a line has been printed or a Clear Printer (10) command is received. It may be used with single-wide characters on the same line, but not with Single and Double Density Graphics modes.
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Defines and enters downloaded characters into RAM. It may be used to overwrite single characters. The user-defined characters are available until power is turned off, the Initialize Printer (1B 40) command is received, or a downloaded bit image (1D 2A) is defined. User-defined characters and a downloaded bit image cannot be used at the same time.
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27 58 0 0 0 ESC : 0 0 0 Decimal ASCII Value of n 27 82 n ESC R n 0 = Code Page 437 27 116 n* ESC t n* 1 = Code Page 850 May 1996 7193 Owner’s Guide Default...
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Rotates characters 90 degrees clockwise. It remains in effect until the printer is reset or until a Clear Printer (10) or Rotated Print (1B 12) command is received. It is valid only at the beginning of a line. It cannot be used with non-rotated print on the same line.
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Single high (normal) and double high Rotated CW Rotated CCW Resulting Output 1B 56 n 1B 12 Canceled Cleared 1 (See Below) 2 (See Below) Canceled 3 (See Below) 4 (See Below) 5 (See Below) May 1996 7193 Owner’s Guide...
This command emulates the Epson LQ-950™ dot matrix printer. This allows the 7193 to accept graphics that are normally output from word processing programs to a half-dot matrix printer. 1B 24 n1 n2...
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24 (152 DPI) 24 Dot Double Density 24 (152 DPI) Value of n (24-Dot Single Density Mode) 3 x [n1 + (256 x n2)] May 1996 7193 Owner’s Guide No. of Dots Number of (Horizontal) Dots/LIne 0-224 (76 DPI) 8 x 224...
Enters one line of 8-dot single-density graphics into the print buffer. Any print command is required to print the line, after which the printer returns to normal processing mode. When the print buffer is full, incoming data will be accepted but not printed.
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Enters a downloaded bit image (such as a logo) into RAM with the number of dots specified by n1 and n2. It is available until power is turned off, another bit image is defined, or either Initialize Printer (1B 40), or Define User-Defined Character Set (1B 26), command is received.
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7193 Owner’s Guide Print Downloaded Bit Image Prints the downloaded bit image in RAM at a density specified by m. It is ignored if any data is available in the print buffer, if the downloaded bit image is undefined, or if the data defined exceeds one line. A downloaded bit image and user-defined characters cannot be used at the same time.
When a fault occurs, the printer will go busy at the RS-232C interface and not respond to either of the Printer Status commands. If the fault causing the busy...
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BUSY, ACK, PAPER EXHAUST, and FAULT. 1B 75 n When this command is sent to the printer, the printer goes “Busy” until all data which has been sent to the printer has been processed. The PAPER EXHAUST...
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1B 76 27 118 The printer sends one byte to the host system when it is not busy or in a fault condition. See “Busy Line and Fault Conditions” in the following section, “Real Time Commands,” for details about fault condition reporting.
7193 Owner’s Guide Real Time Commands The Real Time commands correct difficulties with the original version of the 7193 RS-232C communication interface: Real Time Status Transmission: GS (Hex 1D) Sequence and DLE (Hex 10) Sequence Real Time Request to Printer: GS (Hex 1D) Sequence and DLE (Hex 10)
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Clear Printer command. This implementation is useful for an existing TM-T85™ or TM-U950™ application which is being migrated to a 7193. This application would not be using the 7193 Clear Printer command at all since it is not recognized by the Epson printers.
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When the printer is busy due simply to buffer full (that is, it can’t print data as fast as it can receive it), then data continues to be processed out of the buffer at approximately print speed and the Real Time commands will eventually get flushed out.
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Now if the cover is open or the paper is exhausted, the 7193 printer will still accept data, respond to the batch mode status commands (ESC v and ESC u), handle the cash drawer commands, and not go busy until it actually tries to execute a print command.
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7193 Owner’s Guide If you have programmed the printer to handle the busy line the old way, but wish to re-program it to the new way, do the following steps: 1. Record the current switch settings for their RS-232C parameters.
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The command is ignored if n is out of range. Note: An application using the DLE sequence must send EOT within 100 milliseconds of DLE or the printer will misinterpret the DLE and execute a Clear Printer command. Avoid this possibility by using the GS EOT n sequence which is handled exactly the same as DLE EOT n.
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7193 Owner’s Guide 2 = Transmit RS-232C Busy Status Status 3 = Transmit Error Status Status May 1996 Decimal Function Fixed to Off Fixed to On Both receipt and cassette doors closed Receipt or cassette door open Paper feed button is not pressed...
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4 = Transmit Receipt Paper Status Status Real Time Request to Printer The printer responds to a request from the host specified by n. The operations performed depend on the value of n, according to the following parameters. GS Sequence 1D 03 n The command is ignored if n is out of range.
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Print settings that are normally preserved from line to line, such as character height and width, are still preserved with this command. This sequence is ignored except when the printer is busy due to an error condition.
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29 5 Status 7193 Clear Printer Command Resets certain parameters and clears the print buffer as originally defined. This is NOT a Real Time command. It only distinguishes the Clear Printer command from other DLE sequences. Decimal 10 00 16 0...
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Recognizing Data from the Printer An application sending various Real Time and non-Real Time commands to which the printer responds can determine which command a response belongs to by the following table. Responses to ESC u and ESC v are non-Real Time responses and will arrive in the order in which they were solicited.
Value of n (Pitch) 29 102 n GS f n 0 = Standard Pitch at CPI 1 = Compressed Pitch at 19 CPI Decimal ASCII Value of n Default 29 104 n GS H n 1-255 May 1996 7193 Owner’s Guide Default Default...
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7193 Owner’s Guide Print Bar Code Selects the bar code type and prints a bar code for the ASCII characters entered. When data is present in the print buffer, the command is ignored. The required paper feeding is performed, regardless of the current line spacing. If the width exceeds one line, the excess data is not printed.
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The number of characters to be encoded is variable and is specified by n. Following n are the data bytes: dn. The printer processes n bytes from the next character data as bar code data. The first data byte must be a Start code: d1 = 103-105.
7193 Owner’s Guide Appendix A: Specifications Features Interfaces: Memory/Firmware: Resident character sets: Integrated bar codes: Options: Reliability Thermal Mechanism: Electronics Knife: May 1996 RS-232C, Parallel 16K RAM (available for downloadable character sets and bit-mapped graphics) History EEROM 4K Buffer PC Code Page 437 (US)
Appendix A: Specifications Power Requirements The 7193 printer receives power from a separate in-line power supply which can be purchased separately. Power from Power Supply (Remote) Voltage: Environmental Conditions Operating Temperature Operating Humidity: The printer can operate at higher temperatures if the humidity is lower (5°C to 45°C with humidity of 5% to 35%).
7193 Owner’s Guide Dimensions and Weight Height: Height with Cover Open: Width: Depth: Weight: Printing Specifications Speed: Noise Level: Printhead: Print Area: Character Pitch: Dot Density: Line Spacing: Character Cell: Print Modes: Paper Diameter: Paper Length: Paper Width: May 1996 119 mm (4.7 in.)
Appendix A: Specifications Print Zones The printer centers characters (standard pitch and compressed pitch) and graphics on an 80 mm wide (3.15 in.) receipt. Standard pitch: 10 x 18 dots in character cell, 44 characters (columns) per line Compressed pitch: 8 x 18 dots in character cell, 56 characters (columns) per...
7193 Owner’s Guide Density of Receipt Print Lines When the 7193 prints high density print lines (text or graphics), it automatically slows down to a rate slower than 600 lines per minute. High density print lines are defined as lines with over 57% of the dots printing on the line (there are 448 total dot columns on the print station).
7193 Owner’s Guide Appendix B: Print Characteristics The following two illustrations show the dot patterns of sample characters for standard pitch (15.2 CPI) and compressed pitch (19 CPI). The following pages show the character sets for Code Page 437 and Code Page 850.
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