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THERMAL PRINTING SOLUTIONS
TPOS PRINTER SERIES

USER MANUAL

Reference: 3107226
Issue B
January 2009
AXIOHM
10, av Descartes
92350 Le Plessis Robinson
Tel : (33) 1 58 07 17 17 Fax : (33) 1 58 07 17 18
www.axiohm.com

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  • Page 1: User Manual

    THERMAL PRINTING SOLUTIONS TPOS PRINTER SERIES USER MANUAL Reference: 3107226 Issue B January 2009 AXIOHM 10, av Descartes 92350 Le Plessis Robinson Tel : (33) 1 58 07 17 17 Fax : (33) 1 58 07 17 18 www.axiohm.com...
  • Page 2 Modifications 03/2003 Creation 04/2003 Update: addition of power supply chapter 01/2009 Addition of 2 control codes: Generate Pulse for CDKO Select or Cancel Unsolicited Status Mode (USM) TPOS PRINTER Series User Manual Page 1 /71 Reference: FDE 3107226 Issue B...
  • Page 3: Table Of Contents

    8 CUTTING FEATURES ............... 18 9 STANDARD DEFAULT SETTINGS ........... 18 10 DUTY CYCLE................18 11 LIST OF CONTROL CODES ............. 19 12 COMMAND DESCRIPTION ............21 TPOS PRINTER Series User Manual Page 2 /71 Reference: FDE 3107226 Issue B...
  • Page 4 12.9 Logo commands..................37 12.9.1 Select the Current Logo ............37 12.9.2 Define Downloaded Bit Image..........38 12.9.3 Print Downloaded Bit Image............ 39 12.9.4 Return Logo Checksum ............39 TPOS PRINTER Series User Manual Page 3 /71 Reference: FDE 3107226 Issue B...
  • Page 5 Set Communication Interface Parameters......62 12.15.2 Set Knife Option ..............63 12.15.3 Set Print Density ..............64 12.15.4 SeLECT OR CANCEL UNSOLICITED STATUS MODE ..64 12.15.5 Reset EEPROM ..............65 TPOS PRINTER Series User Manual Page 4 /71 Reference: FDE 3107226 Issue B...
  • Page 6 Printer Problems ..............67 13.2.2 Printer LED Diagnostic............68 13.2.3 Printing Problems..............69 13.2.4 Auto Cutting Problems ............70 14 CLEANING YOUR PRINTER............. 70 15 SPARES ................... 71 TPOS PRINTER Series User Manual Page 5 /71 Reference: FDE 3107226 Issue B...
  • Page 7: Your Printer

    Activate the paper feed button while turning the power ON. Release the ON/OFF button keeping the paper feed button pushed. Release the paper feed button as soon as the printer starts to print the self-test ticket. TPOS PRINTER Series User Manual Page 6 /71 Reference: FDE 3107226 Issue B...
  • Page 8: Printer Location

    0 to 50° C for operating (-40 to + 70 for storage). no risk of water exposure. no mechanical vibration or stress. Wall mounting diagram: TPOS PRINTER Series User Manual Page 7 /71 Reference: FDE 3107226 Issue B...
  • Page 9: Plugging & Connecting Your Printer

    USB Connector Connector Power Supply cable connector Cash drawer USB LED Note : All connectors should be SELV types in order to safety standards (Safety extra low voltage). TPOS PRINTER Series User Manual Page 8 /71 Reference: FDE 3107226 Issue B...
  • Page 10: Connector Pin Out / Features

    To reduce the electromagnetic emissions and susceptibility, all cables should be shielded. If you are not using cables supplied by Axiohm for this purpose, make sure that your cables match the printer and are rated at the appropriate voltage and current capacities.
  • Page 11: Cash Drawer Kick-Out Connector (Optional)

    The maximum recommended cable length is 3 meters. Refer to USB specification rev 1.1, chapter 6, for more information. USB PARAMETERS Axiohm’s implementation of USB complies with “Universal Serial Bus Specification” revision 1.1. 2.3.4.1 Capabilities: TPOS is only a device, and doesn’t provide hub capabilities.
  • Page 12: Interface

    For transmission of real time commands from host to printer. 2.3.4.4 Other information: Vendor Id Axiohm USB Vendor Id = 0x05D9 Product Id TPOS Product Id = 0xA000 2.4 General safety specification All communication connectors should be SELV connectors in order to meet safety standards.
  • Page 13: Loading Paper

    Close the cover leaving a small length of paper out. Cut the small length left with the tear bar. Your paper roll is set. Notes The paper used should be recommended by AXIOHM. 0/-0.3 The paper width must be 58 The maximum paper roll diameter is 90 mm.
  • Page 14: Technical Specifications

    RJ11 / DB 9 / USB type Certification: CE Class A, FCC Class A. Safety UL 60950 * Speed will depend on the paper type, %of dots on, power supply available, and temperature TPOS PRINTER Series User Manual Page 13 /71 Reference: FDE 3107226 Issue B...
  • Page 15: Environmental Conditions

    6 POWER SUPPLY Input power printer : DC 24V Minimum power recommended : DC 24V 2.5A/60W Axiohm cannot guarantee the correct operation of the printer if another power supply is used other than an Axiohm power supply. TPOS PRINTER Series User Manual...
  • Page 16: Print Features

    Paper Width = 56 mm Printable Zone, 448 dots = 56 mm Nominal Margins (2) = 1.0 mm Top Margin 21 mm ABCDE……………………….……… ……..…………67890 ABCDE……………………….……… ……..…………67890 ABCDE……………………….……… ……..…………67890 ABCDE……………………………… ……..…………67890 TPOS PRINTER Series User Manual Page 15 /71 Reference: FDE 3107226 Issue B...
  • Page 17: Character Sets

    7.2 Character sets 7.2.1 Code Page 858 Note : This code page is not available with all models. TPOS PRINTER Series User Manual Page 16 /71 Reference: FDE 3107226 Issue B...
  • Page 18: Code

    7.2.2 Code page 437 Note : This code page is not available with all models. TPOS PRINTER Series User Manual Page 17 /71 Reference: FDE 3107226 Issue B...
  • Page 19: Cutting Features

    Pre heating: Baud rate: 115200 Parity: None Flow control: Dtr/Dsr Reception error: Ignore 10 DUTY CYCLE 25° C Duty cycle is 30% 50° C Duty cycle is 20% TPOS PRINTER Series User Manual Page 18 /71 Reference: FDE 3107226 Issue B...
  • Page 20: List Of Control Codes

    1D 07 Return Boot Sector CRC 1D 08 Return SRAM Size 1D 0E Erase All Flash Contents Except Boot Sector 1D 0F Return Main Program Flash CRC TPOS PRINTER Series User Manual Page 19 /71 Reference: FDE 3107226 Issue B...
  • Page 21 Print Test Form 1D 6C m Transmit Selected A/D Channel 1F 03 0A n Set Partial Cut Distance 1F 77 n Return User Flash Memory Allocation Status TPOS PRINTER Series User Manual Page 20 /71 Reference: FDE 3107226 Issue B...
  • Page 22: Command Description

    Describes any exceptions to this command, for example, other commands that the command cannot be used with. Related Information This section describes any related information for this command and provides references to other sections for additional information. TPOS PRINTER Series User Manual Page 21 /71 Reference: FDE 3107226 Issue B...
  • Page 23: Reset Commands

    Number of Columns Width 28 characters Extra Dot Rows Character Set Default Printing Position Column 12.2.2 ESET IRMWARE Reboots the printer. ASCII GS (SPACE) Hexadecimal 1D FF 29 255 Decimal TPOS PRINTER Series User Manual Page 22 /71 Reference: FDE 3107226 Issue B...
  • Page 24: Paper Cut Commands

    Value of n: n = 0 160 steps n = 1 165 steps n = 2 170 steps n = 3 175 steps n = 4 180 steps TPOS PRINTER Series User Manual Page 23 /71 Reference: FDE 3107226 Issue B...
  • Page 25: Select Cut Mode And Cut Paper

    Partial cut Feeds paper n steps beyond the cut position, then executes a full Feeds paper n steps beyond the cut position, then executes a partial cut TPOS PRINTER Series User Manual Page 24 /71 Reference: FDE 3107226 Issue B...
  • Page 26: Vertical Positioning And Print Commands

    DC4 n ASCII Hexadecimal 14 n 20 n Decimal The number of lines to feed at current line height Value of n setting. Range of n 0-255 TPOS PRINTER Series User Manual Page 25 /71 Reference: FDE 3107226 Issue B...
  • Page 27: Feed N Dot Rows

    Decimal Value of n n/406 inch 0-255 Range of n 0.13 inch (3.37 mm) Default Exceptions The command is valid only at the beginning of a line. TPOS PRINTER Series User Manual Page 26 /71 Reference: FDE 3107226 Issue B...
  • Page 28: Print And Feed Paper

    Prints one line from the buffer and feeds paper n lines at the current line height. ESC d n ASCII Hexadecimal 1B 64 n 27 100 n Decimal 0-255 Range of n TPOS PRINTER Series User Manual Page 27 /71 Reference: FDE 3107226 Issue B...
  • Page 29: Horizontal Positioning Commands

    ASCII ESC SP n Hexadecimal 1B 20 n 27 32 n Decimal 0 – 32 Range of n Default Note: where n is a multiple of 4. TPOS PRINTER Series User Manual Page 28 /71 Reference: FDE 3107226 Issue B...
  • Page 30: Set Absolute Starting Position

    : where nL is a multiple of 4. Formulas The example shows how to calculate 280 dots as the absolute starting position. 280/256 = 1, remainder of nL = 24 nH = 1 TPOS PRINTER Series User Manual Page 29 /71 Reference: FDE 3107226 Issue B...
  • Page 31: Set Horizontal Tab Positions

    1B 44 03 04 07 0A 0D 18 00 09 41 09 42 09 43 09 44 09 45 09 46 0A To obtain (in standard pitch): ---A---B--C--D----------EF TPOS PRINTER Series User Manual Page 30 /71 Reference: FDE 3107226 Issue B...
  • Page 32: Set Relative Print Position

    The example shows how to set the relative position 260 dots to the right of the current position. 260/256 = 1, remainder of 4 nL = 04, nH = 01 TPOS PRINTER Series User Manual Page 31 /71 Reference: FDE 3107226 Issue B...
  • Page 33: Select Justification

    Or, to set the left margin to two inches, send the four-byte string: GS L 150 1 Where 2 inches = 406/203, and 406 = (1 X 256) + 150. Printable area 448 dots Left margin Printing area width TPOS PRINTER Series User Manual Page 32 /71 Reference: FDE 3107226 Issue B...
  • Page 34: Set Printing Area Width

    This command is effective only at the beginning of a line. If the setting exceeds the printable area, the maximum value of the printable area is used. The maximum printable area is 448 dots. TPOS PRINTER Series User Manual Page 33 /71 Reference: FDE 3107226 Issue B...
  • Page 35: Print Characteristics Commands

    12.7 Compressed 16.9 Exceptions Refer to the above table for exceptions. Related Information See the Print Specifications Guide for a description of standard and compressed character pitches. TPOS PRINTER Series User Manual Page 34 /71 Reference: FDE 3107226 Issue B...
  • Page 36: Select Or Cancel Underline Mode

    Bit, LSB 0 = Off Value of n 1 = On 0 (Off) Default Exceptions Only the lowest bit of n is valid. TPOS PRINTER Series User Manual Page 35 /71 Reference: FDE 3107226 Issue B...
  • Page 37: Font Commands

    ñ ¥ Japan Norway ¤ É Æ Ø Å Ü é æ ø å ü Denmark II É Æ Ø Å Ü é æ ø å ü TPOS PRINTER Series User Manual Page 36 /71 Reference: FDE 3107226 Issue B...
  • Page 38: Graphics Commands

    An application using multiple logos, into flash memory, is responsible for erasing the flash memory page when the logo area is full. GS # n ASCII Hexadecimal 1D 23 n 29 35 n Decimal 0 – 64 Range of n TPOS PRINTER Series User Manual Page 37 /71 Reference: FDE 3107226 Issue B...
  • Page 39: Define Downloaded Bit Image

    = 8 x n1 x n2 (n1 x n2 must be less than or equal to 49138). Exceptions: See the illustration for the Print Downloaded Bit Image command (1D 2F) for a representation of the bit image. TPOS PRINTER Series User Manual Page 38 /71 Reference: FDE 3107226 Issue B...
  • Page 40: Print Downloaded Bit Image

    Checksum is two’s complement of sum of all bytes in the download sequence. Ex: Checksum = -(0x1D + 0x2A + … ) for the “Define Downloaded Bit Image” command. TPOS PRINTER Series User Manual Page 39 /71 Reference: FDE 3107226 Issue B...
  • Page 41: Printer Status Commands

    Fixed to Zero Fixed to Zero Related Information See Busy Line and Fault Conditions in the Real Time Commands section of this document for details about fault condition reporting. TPOS PRINTER Series User Manual Page 40 /71 Reference: FDE 3107226 Issue B...
  • Page 42: Transmit Printer Id

    Note : for n = 66, 67, 68 the printer response is sent back in the following format. Header: 5F (hex) Data: ASCII string NULL: 00 (hex) TPOS PRINTER Series User Manual Page 41 /71 Reference: FDE 3107226 Issue B...
  • Page 43: Transmit Printer Id, Remote Diagnostics Extension

    Return Flash firmware version, returns 6 bytes version 0 x 20 digit 0 x 7A If any digit is out of the defined range, Write to NVRAM is ignored. TPOS PRINTER Series User Manual Page 42 /71 Reference: FDE 3107226 Issue B...
  • Page 44: Transmit Status

    Example: the printer returns 1.07 1.15 This means the boot version is 1.07 and the flash version is 1.15. US V ASCII Hexadecimal 1F 56 Decimal 31 86 TPOS PRINTER Series User Manual Page 43 /71 Reference: FDE 3107226 Issue B...
  • Page 45: Return Sram Size

    AD measure = 60 => Temp = 24.43° C AD measure = 27 => Temp = 47.47° C Note : tolerance not taken into consideration and calculation not precise TPOS PRINTER Series User Manual Page 44 /71 Reference: FDE 3107226 Issue B...
  • Page 46: Real Time Commands

    Otherwise those commands wouldn’t be received and processed. TPOS PRINTER Series User Manual Page 45 /71 Reference: FDE 3107226 Issue B...
  • Page 47: Moving Data Through The Buffer

    Then it will stay busy and stop processing data out of the receive buffer until the condition clears. It will respond to the Real Time commands as described below. TPOS PRINTER Series User Manual Page 46 /71 Reference: FDE 3107226 Issue B...
  • Page 48: Real Time Recovery From Fault

    This command will be ignored until manual intervention has occurred to clear the fault condition. The indication of manual intervention for clearing paper out, paper jams, cutter fault, consists of opening and closing the clamshell. TPOS PRINTER Series User Manual Page 47 /71 Reference: FDE 3107226 Issue B...
  • Page 49: Real Time Status Transmission

    Fixed to On. Fixed to On. Not busy at the communication interface. Printer is Busy at the communication interface. Fixed to On. Undefined. Undefined. Fixed to Off. TPOS PRINTER Series User Manual Page 48 /71 Reference: FDE 3107226 Issue B...
  • Page 50 Unrecoverable error occurred. Thermal print head temp. and power supply voltage are in range. Thermal print head temp. or power supply voltage are out of range. Fixed to Off TPOS PRINTER Series User Manual Page 49 /71 Reference: FDE 3107226 Issue B...
  • Page 51 Paper low (if paper low sensor enabled) Paper adequate Paper low (if paper low sensor enabled) Fixed to On Paper present Paper exhausted Paper present Paper exhausted Fixed to Off TPOS PRINTER Series User Manual Page 50 /71 Reference: FDE 3107226 Issue B...
  • Page 52: Bar Code Commands

    Decimal 29 102 n Value of n 0 = Standard Pitch at 12.7 CPI 1 = Compressed Pitch at 16.9 1 (Standard Pitch at 16.9 CPI) Default TPOS PRINTER Series User Manual Page 51 /71 Reference: FDE 3107226 Issue B...
  • Page 53: Select Bar Code Height

    Sets the bar code module to n/203 inch (n/8 mm). ASCII GS w n Hexadecimal 1D 77 n Decimal 29 119 n 1 2, 3, 4, 5,6 Value of n Default Formulas n/203 inch (n/8 mm). TPOS PRINTER Series User Manual Page 52 /71 Reference: FDE 3107226 Issue B...
  • Page 54: Print Bar Code

    = dk = 42 (start/stop code is supplied by printer if necessary) Interleaved 2 of 5 48- 57 Variable Length (Even Number) Second Variation Length of Byte Specified at Beginning of String TPOS PRINTER Series User Manual Page 53 /71 Reference: FDE 3107226 Issue B...
  • Page 55 Variable (Even (ITF) Number) Code 128 0-105 Variable d1 = 103-105 (must be a Start code) d2 = 0-102 (data bytes) (Stop code is provided by the printer) TPOS PRINTER Series User Manual Page 54 /71 Reference: FDE 3107226 Issue B...
  • Page 56: Flash Firmware Download Commands

    4.1.1) Program segment of N bytes 4.1.2) if more segments, loop back to 4.1.1) 4.2) if more sectors to program, loop back to 4.1) 5) Check Flash CRC 6) Reboot Printer TPOS PRINTER Series User Manual Page 55 /71 Reference: FDE 3107226 Issue B...
  • Page 57: Commands

    The returned value corresponds to the highest sector number that can be accepted by the Select Sector to Download (1D 02 nn) command. : 1 = 128 Kbytes Flash Exceptions Available only in download mode. TPOS PRINTER Series User Manual Page 56 /71 Reference: FDE 3107226 Issue B...
  • Page 58: Select Flash Memory Sector To Download

    ETURN ECTOR Returns the CRC calculated over the boot sector code space. ASCII GS BEL Hexadecimal 1D 07 29 7 Decimal Formulas ACK <low byte> <high byte> TPOS PRINTER Series User Manual Page 57 /71 Reference: FDE 3107226 Issue B...
  • Page 59: Erase All Flash Contents Except Boot Sector

    GS DLE n ASCII Hexadecimal 1D 10 n Decimal 29 16 n Value and Range of n 0-1 = 128k bytes Flash Exceptions Available only in download mode. TPOS PRINTER Series User Manual Page 58 /71 Reference: FDE 3107226 Issue B...
  • Page 60: Download To Active Flash Sector

    (for number of data bytes) ((ch * 256) + cl) 0000-FFFF 0001-FFFF (hexadecimal) (hexadecimal) Range Addresses run from 0 to 64K. Related Information Available only in download mode. TPOS PRINTER Series User Manual Page 59 /71 Reference: FDE 3107226 Issue B...
  • Page 61: Erase Boot Sector + Download New Boot Code

    Exceptions Available only in download mode. Note: During erase and download sequence, power supply must be maintained at all times and no reset sequence should be performed. TPOS PRINTER Series User Manual Page 60 /71 Reference: FDE 3107226 Issue B...
  • Page 62: User Flash Memory Commands

    Hexadecimal 1F 77 n Decimal 31 119 n Value of n Returns the number of bytes available as a zero terminated ASCII string. Each digit is coded in decimal. TPOS PRINTER Series User Manual Page 61 /71 Reference: FDE 3107226 Issue B...
  • Page 63: Peripheral Control Commands

    If the printer is running in normal mode, send first command “switch to Boot Mode” (1B 5B 7D). 2) This command must be followed by “Printer Reset” command (1D FF). TPOS PRINTER Series User Manual Page 62 /71 Reference: FDE 3107226 Issue B...
  • Page 64: Set Knife Option

    This command will store the knife option in non-volatile memory. Note: KNIFE OPTION OPERAND DEFINITION Decimal Mode Disabled Enabled This command must be followed by a reset. TPOS PRINTER Series User Manual Page 63 /71 Reference: FDE 3107226 Issue B...
  • Page 65: Set Print Density

    Failure to observe this rule may result in a printer service call. Failure to observe this rule may void the printer warranty. Consult your Axiohm technical support specialist if you have questions. 12.15.4 LECT OR CANCEL UNSOLICITED STATUS MODE Synopsis: Select or cancel unsolicited status mode.
  • Page 66: Reset Eeprom

    Note: This command must be sent while the printer is in its boot-operating mode. Once the configuration parameters are downloaded to the printer using this command, the printer must be reset before they take effect. TPOS PRINTER Series User Manual Page 65 /71 Reference: FDE 3107226 Issue B...
  • Page 67: Print Test Form

    Description: Generates a pulse Ton, Toff on pin m of the drawer kick out connector in accordance with the table below. Connector m decimal 0 or 48 Drawer Kick-Out 1 or 49 Drawer Kick-Out (1) Common with drawer pin 2. TPOS PRINTER Series User Manual Page 66 /71 Reference: FDE 3107226 Issue B...
  • Page 68: Troubleshooting

    13 TROUBLESHOOTING Axiohm printers are simple and generally trouble-free, but from time to time minor problems may occur. Follow these procedures to determine the cause and resolution of any problems the printer may be having. If the procedures in this section do not correct the problem, contact a service representative.
  • Page 69: Printer Led Diagnostic

    Open the cover and refer to the chapter mobile blade) "Set knife option" to disable the knife. You are in auto cutter If the problem continues, please contact mode. your authorized service representative. TPOS PRINTER Series User Manual Page 68 /71 Reference: FDE 3107226 Issue B...
  • Page 70: Printing Problems

    One side of This indicates a Contact your authorized service representative. receipt is serious problem with missing. the printer electronics. TPOS PRINTER Series User Manual Page 69 /71 Reference: FDE 3107226 Issue B...
  • Page 71: Auto Cutting Problems

    (ethanol, methanol, or IPA) but do not touch the print head with your fingers! Allow the solvent to dry and close the cover. N.B AXIOHM can provide cleaning kits Ref : CK60000A TPOS PRINTER Series User Manual Page 70 /71...
  • Page 72: Spares

    Lot of: items/kit) 12 power supplies 24V DC 2,5A For Products: TPOS200x-Axx, TPOS210x-Axx 12 Great Britain cable CLEANING KIT 60MM AXIOHM (10 units/kit) Lot of: CK60000A For Products: 10 cleaning kits 60mm TPOS PRINTER Series User Manual Page 71 /71...

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